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Crowne Plaza Mexico City North-Tlalnepantla by IHG

Property class: 4

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Photo gallery for Crowne Plaza Mexico City North-Tlalnepantla by IHG

A spacious indoor dining area with multiple tables and chairs, surrounded by planters with greenery.
A modern outdoor seating area with a glass building in the background, surrounded by various plants and trees.
A gym with multiple exercise machines, a large mirror, and a geometric ceiling design.
A spacious lobby with multiple seating areas, a large mural on the wall, and a modern staircase.
A multi-level atrium with a central staircase, balconies with plants, and a modern architectural design.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Breakfast available

Explore the area

View in a map
Roberto Fulton 2-a, Col.san Lorenzo, Tlalnepantla de Baz, MEX, 54000
  • Place, Tlalnepantla Convention Center
    ‪1 min walk‬
  • Place, Plaza Tlalne Fashion Mall
    ‪3 min walk‬
  • Place, Corpus Christi Cathedral
    ‪15 min walk‬
  • Airport, Mexico City (MEX-Mexico City Intl.)
    ‪46 min drive‬

Room options

View all photos for Standard Room, 1 King Bed

A hotel room with a bed, a purple armchair, a desk, and a thermostat.

Standard Room, 1 King Bed

7.4 out of 10
Good
(3 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Queen Beds

A hotel room with two beds, a desk, a television, and a patterned carpet.

Standard Room, 2 Queen Beds

  • 20 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Standard Room, 2 Double Beds

A hotel room with two beds, a desk, a chair, and a small table.

Standard Room, 2 Double Beds

9.8 out of 10
Exceptional
(6 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Premium Room

A hotel room with a large bed, a desk, a purple armchair, a sofa, a TV, and a window with curtains.

Premium Room

10.0 out of 10
Exceptional
(1 review)
  • 41 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 1 Queen Bed
  • Free Wi-Fi

View all photos for Standard Room

A compact kitchenette with a built-in coffee maker, a microwave, and a small coffee station with cups and a kettle.

Standard Room

  • 41 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 1 Queen Bed
  • Free Wi-Fi

View all photos for Junior Suite, 1 King Bed

A hotel room with a purple armchair, a small table, a bed with a blue bedspread, a framed picture on the wall, and a patterned carpet.

Junior Suite, 1 King Bed

  • 55 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Queen Beds, Accessible

A modern bathroom with a shower, toilet, and handrails.

Standard Room, 2 Queen Beds, Accessible

8.0 out of 10
Very good
(2 reviews)
  • 43 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

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About this property

Crowne Plaza Mexico City North-Tlalnepantla by IHG

This hotel features a restaurant, a fitness center, and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Other amenities include a snack bar/deli, 24-hour room service, and a business center.
Crowne Plaza Mexico City North-Tlalnepantla by IHG offers 129 accommodations with safes and coffee/tea makers. Cable television is provided. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
During your stay at Crowne Plaza Mexico City North-Tlalnepantla by IHG, you'll be close to Mexico City Arena. Features include free WiFi in public areas and free self parking, plus a restaurant.
  • Free WiFi
  • Free self parking
  • Enjoy local and international cuisine while dining at Restaurante Limoneros
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, a porter, and luggage storage
  • Onsite recreation includes a gym
  • 11 minutes by car from Basilica of Our Lady of Guadalupe and 13 minutes from Paseo de la Reforma
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Business amenities include a business center and a meeting room.

WiFi is free in public spaces. Event space at this hotel measures 5813 square feet (540 square meters) and includes conference space. A fitness center, a terrace, and a vending machine are also featured at the business-friendly Crowne Plaza Mexico City North-Tlalnepantla by IHG. Free self parking is available.

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 11:30 AM.
Restaurante Limoneros - This restaurant specializes in local and international cuisine. Open daily.
Lobby Bar - Onsite sports bar. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 11:30 AM for a fee: MXN 300 for adults and MXN 150 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Lobby Bar
  • Restaurante Limoneros

Things to do

  • Gym
  • TV in common areas

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • 5,813 square feet of conference space
  • Business centre
  • Meeting room

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 7 floors
  • Banquet hall
  • Built in 1993

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 1 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Crowne Plaza Mexico City North-Tlalnepantla by IHG

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately MXN 300 for adults and MXN 150 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Crowne Plaza Hotel Mexico City North-Tlalnepantla
Crowne Plaza Mexico City North-Tlalnepantla
Crowne Plaza Mexico City North-Tlalnepantla Hotel
Crowne Plaza Mexico City North-Tlalnepantla Tlalnepantla de Baz
Hotel Crowne Plaza Mexico City North-Tlalnepantla
Crowne Plaza Mexico City North Tlalnepantla
Crowne Plaza Mexico City North Tlalnepantla
Crowne Plaza Mexico City North-Tlalnepantla by IHG Hotel
Crowne Plaza Mexico City North Tlalnepantla an IHG Hotel

Crowne Plaza Mexico City North-Tlalnepantla by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 182 out of 290 reviews
Rating 8 - Good. 71 out of 290 reviews
Rating 6 - Okay. 20 out of 290 reviews
Rating 4 - Poor. 8 out of 290 reviews
Rating 2 - Terrible. 9 out of 290 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Marcos

Liked: Cleanliness, staff & service, amenities
Room was spotless staff is very nice and helpful the sunday brunch is delicious
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Ramon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great hotel quiet cozy nice breakfast
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Cenorino

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 7 nights in Nov 2022
Verified review

10/10 Excellent

Colton

Liked: Cleanliness
Good
Stayed 9 nights in Apr 2026
Verified review

10/10 Excellent

Luis

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, nice view, friendly staff
Stayed 3 nights in Jul 2025
Verified review

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
Good location
Stayed 4 nights in Jul 2025
Verified review

10/10 Excellent

Francisco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Didn’t take any breakfast because the reason of my trip kept me busy old day out of the hotel
Stayed 6 nights in Mar 2026
Verified review

10/10 Excellent

Ricardo

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel
Stayed 1 night in Jun 2023
Verified review

10/10 Excellent

Samael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff and service.
Stayed 3 nights in Oct 2023
Verified review

10/10 Excellent

Noslen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent Customer Service and Dining options
Stayed 1 night in Oct 2024
Verified review

10/10 Excellent

mario a

Liked: Amenities
Excelente
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

Marcos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

My stay

To my standard i had a very good experience very clean and quiet place everything u need is available
Stayed 3 nights in Mar 2025
Verified review

10/10 Excellent

Gabriela

Liked: Cleanliness, staff & service, amenities
implecable
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
We were in town to visit friends, and the hotel room price was reasonable for the quality of the property. The food was excellent - especially the daily breakfast buffet. The variety and quality of food items were amazing at a reasonable price. The entire staff were very attentive - the reception desk at check in and check out, the restaurant servers, and housekeeping all were excellent.
Stayed 5 nights in Apr 2024
Verified review

10/10 Excellent

Eduardo

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean. stuff super friendly the parking and cleaning people are very nice and respectful i will be used this hotel on my next trip
Stayed 2 nights in Oct 2022
Verified review

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, property conditions & facilities
Super
Stayed 1 night in Nov 2024
Verified review

8/10 Good

Jorge

Liked: Staff & service, amenities, property conditions & facilities
Nice
Verified review

4/10 Poor

Hector

Liked: Cleanliness
Disliked: Property conditions & facilities
convenience for some employees really friendly
Stayed 7 nights in Jan 2023
Verified review

6/10 Okay

Bautista

Liked: Cleanliness, staff & service, amenities
Could be better
Stayed 7 nights in Aug 2023
Verified review

10/10 Excellent

Rigoberto

Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
Some of the receptionist weren’t to politely.. area looks not to safe. But I love the hotel
Stayed 2 nights in May 2023
Verified review

4/10 Poor

jimena

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The hotel is very old, the drains in the bathroom make the rooms smell very bad and it is not a 4-star hotel, barley 3
Stayed 3 nights in May 2023
Verified review

8/10 Good

Simone

Liked: Cleanliness, staff & service, property conditions & facilities
Ok
Stayed 1 night in Jan 2025
Verified review

2/10 Terrible

Ramon

Disliked: Amenities
Paid breakfast in advance but server tried to charge almost every day claiming his system didn’t show breakfast as paid, false advertising about a terrace restaurant, they don’t, food is bad anyway it looks they serve breakfast leftovers, two Uber drivers tried to steal my luggage.
Stayed 5 nights in Apr 2025
Verified review

4/10 Poor

Felipe

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
El personal tuvo mala actitud, principalmente el de recepción. Cuando me registré el 10 de mayo, pregunté si mi reservación y solo para confirmar, porque la reservación que hice contemplaba con desayuno, el personal me dijo que si. El lunes 11 salí temprano y no desayuné, el martes 12 si lo tomé y me encontré con que no estaba incluido, me dijeron que pasara a recepción a aclararlo y estaba la persona que me hizo el check in, y ahora con un mal trato se desdijo y me dijo que no era cierto, que yo estaba mintiendo, le reclamé y terminé pagando en el restaurant el desayuno por $ 340.00. El miércoles 13 ya no lo tomé porque se me pareció muy caro para un par huevos, un poco de fruta y un vaso pequeño de jugo. En el restaurant porque cené ahí el domingo 10, pedí un Ribeye y me llevaron un Newyork, de diferente peso, pensado que yo me daría cuenta, cuando lo reclamé, me dijeron que no tenían lo que había pedido y terminé con una arrachera. El lunes 11 también cené en el restaurant del hotel y pedí una pasta que la llevaron cruda. El estacionamiento por las lluvias cuando llegué estaba inundado, a donde me indicaron que me estacionara se mojaron mis zapatos y además está oscuro. A este hotel lo conozco desde hace muchos años y principalmente lo que veo es que el personal no está comprometido, no les interesa mucho la atención al huésped, no es como en el pasado, donde consideraban al huésped lo más importante.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Mariano Emmanuel

Liked: Cleanliness, staff & service, property conditions & facilities
El personal muy amable y el desayuno muy variado
Stayed 3 nights in Apr 2026

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