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Napa Valley Hotel & Suites

2.0 star property

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Photo gallery for Napa Valley Hotel & Suites

Room, 2 Double Beds
Exterior detail
Nightclub
Courtyard
Lobby

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Housekeeping

Explore the area

View in a map
853 Coombs St, Napa, CA, 94559
  • Place, Uptown Theater
    ‪2 min walk‬
  • Place, Downtown Napa Association
    ‪3 min walk‬
  • Place, Napa Valley Wine Train
    ‪8 min walk‬
  • Airport, Concord, CA (CCR-Buchanan Field)
    ‪50 min drive‬

Room options

View all photos for Room, 1 King Bed

Room, 1 King Bed

Room, 1 King Bed

8.6 out of 10
Excellent
(15 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed

Room, 1 Queen Bed

Room, 1 Queen Bed

8.4 out of 10
Very good
(52 reviews)
  • 31 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 2 Double Beds

Room, 2 Double Beds

Room, 2 Double Beds

8.0 out of 10
Very good
(38 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 Double Bed, Accessible

Room, 1 Double Bed, Accessible

Room, 1 Double Bed, Accessible

9.0 out of 10
Wonderful
(4 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Room, 1 Double Bed

Room, 1 Double Bed

Room, 1 Double Bed

7.0 out of 10
Good
(2 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Junior Suite, 1 King Bed, Non Smoking

Junior Suite, 1 King Bed, Non Smoking

Junior Suite, 1 King Bed, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About this property

Napa Valley Hotel & Suites

This smoke-free hotel features an outdoor pool, concierge services, and tour/ticket assistance. Free WiFi in public areas and free self parking are also provided. Additionally, a lobby fireplace, multilingual staff assistance, and a vending machine are onsite. Change of towels is available on request.
Napa Valley Hotel & Suites offers 45 air-conditioned accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. 43-inch Smart televisions come with premium cable channels. Bathrooms include bathtubs or showers with hydromassage showerheads, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.
Napa Valley Hotel & Suites's central location gets high marks from our customers. During your stay, you're just a quick walk from Napa Valley Wine Train. Free WiFi in public areas, free self parking, and an outdoor pool are available.
  • Free WiFi
  • Free self parking
  • Take a swim in the outdoor pool
  • Services include a concierge, tour or ticket assistance, and luggage storage
  • Guests have great things to say about the proximity to shopping and the clean accommodations
  • Steps from Uptown Theater and Downtown Napa Association
As a guest of Napa Valley Hotel & Suites, you'll find an outdoor pool, a vending machine, and multilingual staff. Public spaces have free WiFi. The business-friendly Napa Valley Hotel & Suites also features tour/ticket assistance, concierge services, and a fireplace in the lobby. Limited free parking is available on a first-come, first-served basis.

This Napa hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking
  • Free self parking on site
  • Limited on-site self parking

Things to do

  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • Luggage storage
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Lift
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 3 floors
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 43-inch smart TV with premium cable channels

Food and drink

  • Coffee/tea maker

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: USD 80
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The front desk is open daily from 3:00 AM - 2:00 AM
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 17 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Service fee: USD 6 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in fee: USD 80 (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The front desk at this property is open daily from 3:00 AM - 2:00 AM.
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child 17 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

3 Palms Hotel Napa Valley
3 Palms Napa Valley
3 Palms Napa Valley Hotel
Napa Valley & Suites Napa
Napa Valley Hotel & Suites Napa
Napa Valley Hotel & Suites Hotel
Napa Valley Hotel & Suites Hotel Napa

Napa Valley Hotel & Suites Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 434 out of 1000 reviews
Rating 8 - Good. 249 out of 1000 reviews
Rating 6 - Okay. 158 out of 1000 reviews
Rating 4 - Poor. 82 out of 1000 reviews
Rating 2 - Terrible. 77 out of 1000 reviews

7.8/10

Cleanliness

8.4/10

Staff & service

6.8/10

Amenities

7.4/10

Property conditions & facilities

Reviews

2/10 Terrible

Sofiya

Business traveller
Disliked: Cleanliness, property conditions & facilities
Do yourself a favor and book a room else where. I switched rooms due to mold in the shower. The ac/heater unit is insanely loud, I’ve never had to choose between staying warm or getting some sleep before. The next day I asked for an extra blanket and of course, that too was covered in yellow stains. It was gross. By far the worst stay in Napa. I left a day early before my check out day because it was the bad. I will never be coming back.
Stayed 2 nights in Dec 2025

10/10 Excellent

Joseph

Liked: Cleanliness, amenities, property conditions & facilities
Yes, easy check in and friendly, accommodating staff
Stayed 1 night in Dec 2025

10/10 Excellent

Annalisa

Stayed 1 night in Dec 2025

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities
Love the location. Everything is nearby. Checked in with Gary. He’s so kind!
Stayed 3 nights in Dec 2025

10/10 Excellent

Tonya

Liked: Cleanliness, staff & service, amenities
This is the 2nd time I’ve stayed here. Excellent location, clean rooms. I especially love chatting with the Front Desk clerk Gary. He is fantastic - accommodating, friendly, and attentive.
Stayed 2 nights in Dec 2025

10/10 Excellent

Pamela

Stayed 1 night in Nov 2025

10/10 Excellent

Monica

Liked: Cleanliness, amenities, property conditions & facilities
staff was real courteous and pleasant and professional, the room was beautiful and perfect. I enjoyed my brief stay.
Stayed 1 night in Dec 2025

8/10 Good

martin

Stayed 1 night in Dec 2025

10/10 Excellent

Patrick

Stayed 1 night in Dec 2025

6/10 Okay

lily

Liked: Property conditions & facilities
Sheets were dirty and amenities were few. Fine for a one night stay
Stayed 1 night in Dec 2025

8/10 Good

Nicole

Liked: Cleanliness, amenities, property conditions & facilities
Staff was great!
Stayed 2 nights in Nov 2025

10/10 Excellent

justus

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking limited but hassle free. Very lovely staff and great housekeeping, lots to do near by. Rooms had fridges and were overall decent and good.
Stayed 2 nights in Nov 2025

6/10 Okay

Reyleene

Travelled with family
Liked: Cleanliness
We arrived late after Thanksgiving dinner. The staff at check-in counter was welcoming and the check-in was smooth. I like that the parking was right innthw courtyard. I could tell that the room was recently renovated to make it look a little modern although the floor carpet was too dark to my liking. The bathroom leaves more to be desired like nothing was changed. If anything was changed at all, the work was sloppy. For a one-night stay, the place was ok.
Stayed 1 night in Nov 2025

2/10 Terrible

linda

Disliked: Cleanliness, amenities
Of that the lock that is in between the wall that locks when you close the door was non existent. The door would just flap. We asked to be moved in fear of bed bugs. They moved us to another room. The room we were moved to the microwave didn't work, the fireplace didnt work, the towels were dirty. We came downstairs to let them know about the rash and asked if we're able to get a partial refund. The man didn't hesitate to say no. I do not recommend this hotel. They don't put any effort into cleanliness or fixing things that are broken. I would never ever stay here again. The hotel itself is run down as well. When you book the hotel they don't show any photos of what the hotel looks like on the outside. And for this hotel its very overpriced. When we brought this up to the guy at the desk he became slight passive agrresive. This is more like a motel.
Stayed 3 nights in Nov 2025

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities
Great option in Download Napa
Stayed 1 night in Nov 2025

10/10 Excellent

Maria

Stayed 1 night in Nov 2025

10/10 Excellent

Lucy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quit comfortable walking distance from several restaurants and shops.
Stayed 1 night in Nov 2025

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very clean
Stayed 2 nights in Nov 2025

10/10 Excellent

Herbert

Stayed 1 night in Oct 2025

10/10 Excellent

Alicia

Stayed 1 night in Nov 2025

8/10 Good

Jacqueline

Liked: Property conditions & facilities
Disliked: Amenities
Staff was friendly and helpful. Location was great. Room was okay
Stayed 3 nights in Nov 2025

4/10 Poor

Jill

Disliked: Cleanliness, amenities, property conditions & facilities
the bathroom was not clean, there was a bar of soap from the last guest in the shower, as well, the bathroom door did not close the room was (119) was incredibly noisy next to the elevator, the cleaning room and parking, I would not think that this would be acceptable to any guest.
Stayed 2 nights in Oct 2025

10/10 Excellent

Marie

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Always clean and well appointed.
Stayed 1 night in Nov 2025

6/10 Okay

Rachel, Napa

Travelled with group
Check in was great but the room smelled like old smoke and the bathroom needed more detail cleaning. Great location.
Stayed 1 night in Nov 2025

10/10 Excellent

Denisse

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient
Stayed 1 night in Nov 2025

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