1 Apr 2022 by Guest Experience Management Occidental Jandia Roy
Sehr geehrter Sandro, Wir danken Ihnen, dass Sie sich die Zeit genommen haben, Ihre kürzliche Erfahrung in unserem Hotel zu teilen. Bei Barceló sind wir stets bestrebt, die Erwartungen unserer Gäste zu übertreffen und Ihre Kommentare helfen unserem Team, dieses Ziel zu erreichen. Wir möchten uns aufrichtig bei Ihnen für die Unannehmlichkeiten entschuldigen, die Sie mit unserem WiFi-Service hatten. Wir werden Ihren Kommentar jedoch an unsere technische Abteilung weiterleiten, um diesen Vorfall zu überprüfen und Verbesserungsmaßnahmen zu ergreifen. Wir sind betroffen zu lesen, dass Sie sich durch Geräusche gestört haben. Sicherlich hätten wir eine Lösung zur Behebung des Problems gefunden, wenn wir rechtzeitig davon in Kenntnis gesetzt worden wären. Wir freuen uns zu lesen, dass Sie den Standort unseres Hotels als ideal empfunden haben und dass Sie unsere Einrichtungen und Dienstleistungen in vollen Zügen genossen haben. Auch erfüllt es uns mit Stolz, dass Sie den gastronomischen Einsatz unserer Küchenchefs genossen haben, zumal wir bestrebt sind, die vielen kulinarischen Wünsche unserer Gäste zu erfüllen und ihnen die leckersten regionalen und internationalen Gerichte zu servieren. Mit Begeisterung haben wir gelesen, dass es Ihnen bei uns gut gefallen hat und Sie einen rundum schönen Aufenthalt hatten. Wir würden uns freuen Sie eines Tages bei uns wieder zu begrüßen und verbleiben mit freundlichen Grüßen. Guest Experience Management Occidental Jandia Royal Level ****
11 Sep 2021 by Guest Experience Management Occidental Jandia Roy
Wir wissen Ihren Besuch in der derzeitigen, schwierigen Situation sehr zu schätzen und freuen uns über Ihr positives Feedback an unsere Mitarbeiter und Einrichtungen. Guest Experience Management Occidental Jandia Royal Level ****
All-inclusive room rates at Occidental Jandía Royal Level - Adults Only are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).
Food and beverages
Activities and facilities/equipment
Land activities
Entertainment
Not included
Some rates at Occidental Jandía Royal Level - Adults Only are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities. Occidental Jandía Royal Level - Adults Only offers its guests a full-service spa, 2 outdoor swimming pools, a sauna, and a fitness centre. There are 5 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is served daily. WiFi is free in public spaces. A business centre and a meeting room are available. A rooftop terrace, spa services, and tour or ticket assistance are also featured at the business-friendly Occidental Jandía Royal Level - Adults Only. An area shuttle within 500 metres is available for a fee. Self parking is free. Smoking is allowed in designated areas at this 4-star Pajara hotel.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Free self parking
Occidental Jandía Royal Level - Adults Only offers 78 accommodations with minibars and a safe. Rooms open to balconies or patios. Beds feature premium bedding. 32-inch LCD televisions come with satellite channels. Bathrooms include a combined bath/shower unit with a rainfall showerhead, dressing gowns, slippers and bidets. This Pajara hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and a hairdryer. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.
Guests are served a free buffet breakfast daily from 7:30 AM to 10:30 AM.
Club Atlantico – This buffet restaurant serves breakfast and lunch. Guests can enjoy drinks at the bar.
Patio Canario – This restaurant specialises in local cuisine and only serves dinner. Open daily.
24-hour room service is available.
2 outdoor swimming pools are on site along with a sauna and a fitness centre.
The recreational activities listed below are available either on-site or nearby; fees may apply.
SANAGUA SPA & WELLNESS has 2 treatment rooms, including rooms for couples. Services include facials, body wraps, body scrubs and body treatments. The spa is equipped with a sauna, a hot tub, a steam room and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and hydrotherapy. The spa is open daily.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, debit cards and cash. For guests' safety, the property includes a smoke detector in all accommodation. Contactless check-out is available.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
