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Iberostar Waves Paraíso del Mar - All Inclusive

4.5 star property

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Photo gallery for Iberostar Waves Paraíso del Mar - All Inclusive

Outdoor pool, pool umbrellas, pool loungers
A beachside bar area with wooden deck, thatched umbrellas, and lounge chairs.
A beach with wooden cabanas, each with a thatched roof and white curtains.
Lobby
An aerial view of a resort with multiple buildings, a swimming pool, and a beach.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Breakfast included
  • All-inclusive
  • Parking included

Explore the area

View in a map
Playa del Carmen, QROO
  • Place, Playa Paraiso Golf Course
    ‪6 min walk‬
  • Place, Paradise Beach
    ‪9 min walk‬
  • Place, Cirque du Soleil Boutique at Vidanta Riviera Maya
    ‪1 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪35 min drive‬

Room options

View all photos for Junior Suite, Oceanfront (Beach Access)

A balcony with a view of a beach, palm trees, and thatched umbrellas.

Junior Suite, Oceanfront (Beach Access)

7.4 out of 10
Good
(12 reviews)
  • Ocean view
  • 36 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Premium Room

A hotel room with a large bed, a sitting area with a table and chairs, and a balcony with a view of greenery.

Premium Room

8.4 out of 10
Very good
(52 reviews)
  • Garden view
  • 34 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed
  • Free Wi-Fi

View all photos for Premium Room, Poolside

A hotel room with a large bed, a desk, a chair, and a view of greenery through the window.

Premium Room, Poolside

8.6 out of 10
Excellent
(47 reviews)
  • Garden view
  • 34 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed
  • Free Wi-Fi

View all photos for Premium Room

A hotel room with two beds, a desk, and a balcony with a view of greenery.

Premium Room

9.0 out of 10
Wonderful
(4 reviews)
  • Garden view
  • 34 sq m
  • 1 bedroom
  • Sleeps 1
  • 2 Double Beds OR 1 King Bed
  • Free Wi-Fi

View all photos for Premium Room, Poolside

A hotel room with a large bed, a desk, a chair, and a view of greenery through the window.

Premium Room, Poolside

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 34 sq m
  • 1 bedroom
  • Sleeps 1
  • 2 Double Beds OR 1 King Bed
  • Free Wi-Fi

View all photos for Junior Suite, Oceanfront

A balcony with wicker chairs and a table overlooking a beach with thatched-roof huts and a clear sky.

Junior Suite, Oceanfront

7.0 out of 10
Good
(7 reviews)
  • Ocean view
  • 36 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed
  • Free Wi-Fi

View all photos for Premium Room (PROMO)

A hotel room with two beds, a desk, and a balcony with a view of greenery.

Premium Room (PROMO)

8.4 out of 10
Very good
(5 reviews)
  • Garden view
  • 34 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed
  • Free Wi-Fi

View all photos for Premium Room (PROMO)

A hotel room with two beds, a desk, and a balcony with a view of greenery.

Premium Room (PROMO)

  • Garden view
  • 34 sq m
  • Sleeps 1
  • 2 Double Beds OR 1 King Bed
  • Free Wi-Fi

View all photos for Junior Suite, Oceanfront

A balcony with wicker chairs and a table overlooking a beach with thatched-roof huts and a clear sky.

Junior Suite, Oceanfront

  • Ocean view
  • 44 sq m
  • 1 bedroom
  • Sleeps 1
  • 2 Double Beds OR 1 King Bed
  • Free Wi-Fi

View all photos for Junior Suite, Oceanfront (Beach Access)

A balcony with a view of a beach, palm trees, and thatched umbrellas.

Junior Suite, Oceanfront (Beach Access)

  • Ocean view
  • 44 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 King Bed
  • Free Wi-Fi

View all photos for Premium Room (Tropical View)

A hotel room with a large bed, a sitting area with a table and chairs, and a balcony with a view of greenery.

Premium Room (Tropical View)

  • Garden view
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed
  • Free Wi-Fi

View all photos for Premium Room (Tropical View)

A hotel room with a large bed, a sitting area with a table and chairs, and a balcony with a view of greenery.

Premium Room (Tropical View)

8.0 out of 10
Very good
(1 review)
  • Garden view
  • 40 sq m
  • 1 bedroom
  • Sleeps 1
  • 2 Double Beds OR 1 King Bed
  • Free Wi-Fi

View all photos for Premium Room (Pure Wellness)

A hotel room with a large bed, a sitting area with a table and chairs, and a balcony with a view of greenery.

Premium Room (Pure Wellness)

  • Garden view
  • Sleeps 1
  • 2 Double Beds OR 1 King Bed
  • Free Wi-Fi

View all photos for Premium Room (Pure Wellness)

A hotel room with a large bed, a sitting area with a table and chairs, and a balcony with a view of greenery.

Premium Room (Pure Wellness)

8.0 out of 10
Very good
(1 review)
  • Garden view
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed
  • Free Wi-Fi

View all photos for Junior Suite (Near the Beach)

Free minibar, in-room safe, desk, laptop workspace

Junior Suite (Near the Beach)

7.0 out of 10
Good
(2 reviews)
  • Garden view
  • 44 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed
  • Free Wi-Fi

View all photos for Junior Suite (Near the Beach)

Free minibar, in-room safe, desk, laptop workspace

Junior Suite (Near the Beach)

  • Garden view
  • 44 sq m
  • Sleeps 1
  • 2 Double Beds OR 1 King Bed
  • Free Wi-Fi

Room

  • Sleeps 1
  • Free Wi-Fi

Room

  • Sleeps 1
  • Free Wi-Fi

Room

  • Sleeps 4
  • Free Wi-Fi

Similar properties

Exterior
Iberostar Waves Paraíso Beach - All Inclusive
Playa del Carmen
  • Pool
  • Hot tub
  • Breakfast included
  • All-inclusive
4.1 out of 5, Very good, 1,003 reviews
Iberostar Waves Paraíso Beach - All Inclusive

About this property

Iberostar Waves Paraíso del Mar - All Inclusive

Spend the day relaxing at the beach, practicing your swing on Iberostar Waves Paraíso del Mar - All Inclusive's golf course, or pampering yourself at the full-service spa. Then enjoy a meal at one of the resort's 12 restaurants.
Iberostar Waves Paraíso del Mar - All Inclusive offers 388 air-conditioned accommodations with free minibar items and safes. Rooms open to balconies. Flat-screen televisions come with satellite channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

This Playa del Carmen resort provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

Guests can play rounds at the 18-hole golf course. An outdoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Spa Sensations has 25 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a sauna, a hot tub, a steam room, and Turkish bath/hammam. The spa is open daily. Guests under 18 years old are not allowed in the spa. There are hot springs/mineral springs on site.
Iberostar Waves Paraíso del Mar - All Inclusive's great beach location gets high marks from our customers. During your stay, you'll be connected to the convention center, and just a quick walk from Paradise Beach. Enjoy features like free breakfast, free WiFi in public areas, and free valet parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free valet parking and self parking
  • Enjoy international cuisine at El Mercado, one of the property's 12 restaurants and 4 bars/lounges
  • Take a swim in the outdoor pool or soak in the hot tub
  • Indulge with deep-tissue massages, body wraps, or facials at Spa Sensations
  • Services include babysitting, a free kid's club, and a concierge
  • Onsite recreation includes a golf course, tennis courts, and a gym
  • Guests have great things to say about the clean accommodations and the helpful staff
  • Just a 2-minute drive from Playa Paraiso Golf Course and 14 minutes from Maroma Beach
Iberostar Waves Paraíso del Mar - All Inclusive is an all-inclusive resort. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Spend the day at the beach and work on your tan with sun loungers (chaise longues) or relax in the shade with umbrellas. Enjoy a summer holiday at Iberostar Waves Paraíso del Mar - All Inclusive, where you can work on your swing at the golf course or spend a pampering afternoon at the full-service spa.

Free breakfast is served daily. There are 12 restaurants and 3 coffee shops/cafes, as well as a snack bar/deli. You can enjoy a drink at one of the bars, which include 4 bars/lounges, a beach bar, and a poolside bar. Public spaces have free WiFi. This all-inclusive resort also offers a complimentary children's club, an outdoor pool, and a children's pool. Self parking and valet parking are free.

This 4.5-star Playa del Carmen resort is smoke free.

Guests are served free buffet breakfast daily from 7:00 AM to 10:00 AM.
El Mercado - This buffet restaurant specializes in international cuisine and serves dinner and light fare. Open daily.
El Rodizio - This restaurant specializes in Brazilian cuisine and serves dinner only. Reservations are required. Open daily.
La Dorada - This restaurant specializes in Mediterranean cuisine and serves dinner only. Reservations are required. Open daily.
El Faro - This restaurant specializes in Italian cuisine and serves dinner only. Reservations are required. Open daily.
El Kiosko - This buffet restaurant serves lunch only. Open daily.

All-inclusive details

This resort is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free valet parking on site
  • Limited on-site valet and self parking

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • 12 restaurants
  • 3 coffee shops/cafes
  • 4 bars/lounges
  • A beach bar
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • El Faro
  • El Kiosko
  • El Mercado
  • El Rodizio
  • La Dorada

Things to do

  • 18-hole golf course
  • Arcade/game room
  • Basketball
  • Bicycle tours
  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Golf carts
  • Golf clubhouse
  • Golf driving range
  • Gym
  • Hot tub
  • Kayaking
  • Nightclub
  • Outdoor pool
  • Playground
  • Pro golf shop
  • Sauna
  • Scuba diving
  • Shopping centre
  • Snorkelling
  • Steam room
  • Tennis
  • Volleyball
  • Windsurfing
  • Yoga classes

Family friendly

  • Arcade/game room
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • In-room babysitting
  • In-room cot
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • On the waterfront
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • 25 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Hot/mineral springs
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • 3 floors
  • Banquet hall
  • Eco-friendly cleaning products used
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Free stocked minibar

More

  • Air conditioning
  • Ceiling fan
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 2 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: MXN 58.66 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 15 years old
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • For stays on 24 December, the total price shown includes a charge for a mandatory Christmas Eve gala dinner.
  • For stays on December 31, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • Up to 2 children 2 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Iberostar Paraiso Mar
Iberostar Paraiso Mar All Inclusive
Iberostar Paraiso Mar All Inclusive Playa del Carmen
Iberostar Paraiso Mar Playa del Carmen
Mar Paraiso
Paraiso Mar
Iberostar Paraiso Mar All Inclusive All-inclusive property
Iberostar Paraiso Inclusive l

Iberostar Waves Paraíso del Mar - All Inclusive Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 493 out of 1000 reviews
Rating 8 - Good. 247 out of 1000 reviews
Rating 6 - Okay. 149 out of 1000 reviews
Rating 4 - Poor. 71 out of 1000 reviews
Rating 2 - Terrible. 40 out of 1000 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very helpful
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer service and very helpful
Stayed 4 nights in Apr 2026
Verified

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay with lots of nature and animals. The kids loved the peacocks, flamingos and the pool. The convenience and the efficiency of the laundry service were so helpful. Rooms were quiet and comfortable. I’d visit again.
Stayed 6 nights in Mar 2026
Verified

10/10 Excellent

Benjamen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool was awesome
Stayed 8 nights in Feb 2026
Verified

8/10 Good

Alex K

Liked: Cleanliness, amenities, property conditions & facilities
Good family resort.
Stayed 10 nights in Nov 2025
Verified

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful family vacation. Grounds were beautiful. Staff was excellent. Pools were great. Super fun activities and entertainment. We will be back!!!
Stayed 5 nights in Mar 2026
Verified

10/10 Excellent

Dimitre

Liked: Cleanliness, amenities, property conditions & facilities
Massive hotel with great amenities for the kids and a really nice beach.
Stayed 8 nights in Nov 2025
Verified

10/10 Excellent

Jerry

Liked: Cleanliness, amenities, property conditions & facilities
BEST VACATION EVER!!!!
Stayed 5 nights in Jan 2026
Verified

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was very clean and well maintained. Staff were amazing and so helpful. Our stay was 6 days and boredom was never an issue. From the pools, to the beach and all the different shows at night, there was always some to peek your interest. The wildlife were fun to watch as well. Beautiful experience!
Stayed 6 nights in Mar 2026
Verified

10/10 Excellent

Ardit

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room. Very well maintained property. Staff always ready to help.
Stayed 7 nights in Mar 2026
Verified

8/10 Good

Cynthia Diane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
On the whole, the food was okay. However, the temperature of the food could improve and the fruits were bland. Pool area is lovely and what's not to like about a beautiful beach and the ocean. The wildlife is awesome and the flammingos strutting through the lobby are hilarious! Our room was clean and neat. The staff were all friendly.
Stayed 7 nights in Mar 2026
Verified

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, amenities
Great All inclusive, plenty of food options, great staff and well kept property. Golf course is amazing but a real challenge. Would highly recommend
Stayed 7 nights in Feb 2026
Verified

10/10 Excellent

Marvin Carlton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our stay will definitely be back
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

Damian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was fantastic and will be coming back!!
Stayed 7 nights in Dec 2025
Verified

10/10 Excellent

Eleonora

Liked: Cleanliness, amenities, property conditions & facilities
Great place, friendly staff, delicious food!
Stayed 4 nights in Nov 2025
Verified

10/10 Excellent

Deb

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Great vacation but very hard to make dinner reservations. The staff were excellent!
Stayed 5 nights in Jan 2026
Verified

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is very large so some who struggles with walking may have a different time
Stayed 5 nights in Mar 2026
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing property - it is huge! For a one to 10’day trip you won’t run out of things to do. The best part was the staff everyone very attentive. Food was great with multiples of great themed restaurants. We really enjoyed the pool and beach bars - drinks were plentiful And great. This was our first time but will come back for sure! Marko the shuttle driver at the hotel was awesome so was Jorge. Juan our waiter at breakfast was great and our favorite was Rosando the lifeguard he made the trip special. Thank you
Stayed 6 nights in Mar 2026
Verified

10/10 Excellent

Evelyn

Liked: Cleanliness, amenities, property conditions & facilities
The grounds are stunning. The rooms are very clean and comfortable. What really stood out was the service which was really excellent. From the moment we arrived to when we left, we felt taken care of. We ate at most of the restaurants and the food was very good at each one. The entertainment was fun and there were lots of activities. The spa was wonderful! I highly recommend this destination and a shoutout to Omar and Angel for truly making us feel like family.
Stayed 7 nights in Feb 2026
Verified

10/10 Excellent

SHERRY

Liked: Cleanliness, amenities, property conditions & facilities
Clean and great food
Stayed 4 nights in Oct 2025
Verified

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food was amazing and the beach/pools are fantastic and the staff is mostly very friendly and helpful. The resort is massive and it can be difficult to navigate, especially the first couple of days. Don't bother with the waterpark passes (which doesn't include the lazy river) unless you have young children. The slides aren't great.
Stayed 6 nights in Mar 2026
Verified

8/10 Good

saeid

Liked: Cleanliness, staff & service, amenities
Overall very good resort, just a bit too big.
Stayed 6 nights in Dec 2025
Verified

10/10 Excellent

John David

Liked: Cleanliness, amenities, property conditions & facilities
Staff members amazing
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

Arthur

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great get away and relaxation. Aspiring views of jungle wildlife, crystal clear private beach.
Stayed 6 nights in Nov 2025
Verified

10/10 Excellent

Isnel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food was great this time
Stayed 7 nights in May 2025

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