Iberostar Waves Paraíso del Mar - All Inclusive - Reviews, Photos & Rates

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Dates

May 2025

June 2025

Outdoor pool, pool umbrellas, pool loungers

Overview
Rooms
Location
Policies

Very good

Popular amenities

Bar
All-inclusive

Explore the area

Playa del Carmen, QROO

Playa Paraiso Golf Course
‪13 min walk‬
Cirque du Soleil Boutique at Vidanta Riviera Maya
‪4 min drive‬
Maroma Beach
‪14 min drive‬
Cancun, Quintana Roo (CUN-Cancun Intl.)
‪29 min drive‬

Room options

Junior Suite, Oceanfront (Beach Access)

36 sq m
Ocean view
Sleeps 4
1 King Bed

Free minibar, in-room safe, desk, laptop workspace

Junior Suite, Poolside

36 sq m
Sleeps 1
2 Double Beds OR 1 King Bed

Premium Room

34 sq m
Sleeps 1
2 Double Beds OR 1 King Bed

Premium Room, Poolside

34 sq m
Sleeps 4
2 Double Beds OR 1 King Bed

Last room available

34 sq m
Sleeps 4
1 Double Bed OR 1 King Bed

Junior Suite, Poolside

36 sq m
Sleeps 4
2 Double Beds OR 1 King Bed

Premium Room

34 sq m
Sleeps 4
2 Double Beds OR 1 King Bed

Premium Room, Accessible

40 sq m
Sleeps 1
2 Double Beds OR 1 King Bed

Premium Room (Tropical View)

40 sq m
Sleeps 1
2 Double Beds OR 1 King Bed

Premium Room (Tropical View)

40 sq m
Sleeps 4
2 Double Beds OR 1 King Bed

Junior Suite, Oceanfront (Beach Access)

44 sq m
Ocean view
Sleeps 1
1 King Bed

Premium Room, Accessible

40 sq m
Sleeps 4
2 Double Beds OR 1 King Bed

Premium Room (Pure Wellness)

Sleeps 4
2 Double Beds OR 1 King Bed

Premium Room (PROMO)

34 sq m
Sleeps 1
2 Double Beds OR 1 King Bed

Premium Room (Pure Wellness)

Sleeps 1
2 Double Beds OR 1 King Bed

Junior Suite, Oceanfront

44 sq m
Ocean view
Sleeps 1
2 Double Beds OR 1 King Bed

Last room available

34 sq m
Sleeps 1
1 Double Bed OR 1 King Bed

Junior Suite, Oceanfront

36 sq m
Ocean view
Sleeps 4
2 Double Beds OR 1 King Bed

Premium Room (PROMO)

34 sq m
Sleeps 4
2 Double Beds OR 1 King Bed

Premium Room, Poolside

34 sq m
Sleeps 1
2 Double Beds OR 1 King Bed

Similar properties

Pool
Hot tub
All-inclusive
Spa

for 1 room

includes taxes & fees

19 May - 20 May

About this property

Iberostar Waves Paraíso del Mar - All Inclusive

Luxury resort on the beach, with outdoor pool

Spend the day relaxing at the beach, practicing your swing on Iberostar Waves Paraíso del Mar - All Inclusive's golf course, or pampering yourself at the full-service spa. Then enjoy a meal at one of the resort's 12 restaurants.

Iberostar Waves Paraíso del Mar - All Inclusive offers 388 air-conditioned accommodations with free minibar items and safes. Rooms open to balconies. Flat-screen televisions come with satellite channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

This Playa del Carmen resort provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

Guests can play rounds at the 18-hole golf course. An outdoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Spa Sensations has 25 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a sauna, a hot tub, a steam room, and Turkish bath/hammam. The spa is open daily. Guests under 18 years old are not allowed in the spa. There are hot springs/mineral springs on site.

Iberostar Waves Paraíso del Mar - All Inclusive's great beach location gets high marks from our customers. During your stay, you'll be connected to the convention center, and just a quick walk from Paradise Beach. Features include free WiFi in public areas and free valet parking, plus 12 restaurants.

Free WiFi
Free valet parking and self parking
Enjoy international cuisine at El Mercado, one of the property's 12 restaurants and 4 bars/lounges
Take a swim in the outdoor pool or soak in the hot tub
Indulge with body wraps, facials, or hot stone massages at Spa Sensations
Services include babysitting, a free kid's club, and a concierge
Onsite recreation includes a golf course, tennis courts, and a gym
Guests have great things to say about the beach and the clean accommodations
Just a 2-minute drive from Playa Paraiso Golf Course and 14 minutes from Maroma Beach

Iberostar Waves Paraíso del Mar - All Inclusive is an all-inclusive resort. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Spend the day at the beach and work on your tan with sun loungers (chaise longues) or relax in the shade with umbrellas. Enjoy a summer holiday at Iberostar Waves Paraíso del Mar - All Inclusive, where you can work on your swing at the golf course or spend a pampering afternoon at the full-service spa.

There are 12 restaurants and 3 coffee shops/cafes, as well as a snack bar/deli. You can enjoy a drink at one of the bars, which include 4 bars/lounges, a beach bar, and a poolside bar. Public spaces have free WiFi. This all-inclusive resort also offers a complimentary children's club, an outdoor pool, and a children's pool. Self parking and valet parking are free.

This 4.5-star Playa del Carmen resort is smoke free.

El Mercado - This buffet restaurant specializes in international cuisine and serves dinner and light fare.

El Rodizio - This restaurant specializes in Brazilian cuisine and serves dinner only. Reservations are required. Open daily.

La Dorada - This restaurant specializes in Mediterranean cuisine and serves dinner only. Reservations are required. Open daily.

El Faro - This restaurant specializes in Italian cuisine and serves dinner only. Reservations are required. Open daily.

El Kiosko - This buffet restaurant serves lunch only. Open daily.

All-inclusive details

This resort is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Awards and affiliations

Eco-Certified Property

This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transport

Free self parking on site
Free valet parking on site

Food and drink

12 restaurants
3 coffee shops/cafes
4 bars/lounges
A beach bar
A poolside bar
A swim-up bar
Snack bar/deli

Restaurants on site

El Faro
El Kiosko
El Mercado
El Rodizio
La Dorada

Things to do

18-hole golf course
Arcade/game room
Basketball
Bicycle tours
Billiards/pool table
Children's pool
Fitness classes
Free children's club
Full-service spa
Golf carts
Golf clubhouse
Golf driving range
Gym
Hot tub
Kayaking
Nightclub
Outdoor pool
Playground
Pro golf shop
Sauna
Scuba diving
Shopping centre
Snorkelling
Steam room
Tennis
Volleyball
Windsurfing
Yoga classes

Family friendly

Arcade/game room
Children's pool
Free children's club
Free supervised activities for children
In-room babysitting
Laundry facilities
Outdoor pool
Playground
Snack bar/deli

Conveniences

24-hour front desk
ATM
Hair salon
Laundry facilities
Luggage storage
Safe at front desk
Water dispenser

Guest services

Concierge services
Housekeeping (daily)
Multilingual staff
Proposal/romance packages
Tour and ticket assistance
Wedding services

Business services

Business centre
Conference space
Meeting rooms

Outdoors

Beach loungers
Beach towels
Beach umbrellas
Garden
On the beach
On the waterfront
Pool loungers
Pool umbrellas

Full-service spa

25 treatment rooms
Aromatherapy
Body scrubs
Body wraps
Couples treatment rooms
Deep-tissue massages
Facials
Hot stone massages
Hot tub
Hot/mineral springs
Hydrotherapy
Manicures/pedicures
Outdoor treatment areas
Reflexology
Sauna
Spa open daily
Sports massages
Steam room
Swedish massages
Turkish bath

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
No lift
Wheelchair accessible (may have limitations)
Wheelchair-accessible concierge desk
Wheelchair-accessible path of travel
Wheelchair-accessible registration desk

Room amenities

Bedroom

Bedsheets provided
Blackout drapes

Bathroom

Bathtub or shower
Free toiletries
Hair dryer
Private bathroom
Towels provided

Entertainment

Flat-screen TV with satellite channels

Food and drink

Coffee/tea maker
Free stocked minibar

Air conditioning
Ceiling fan
Cleaning products are eco-friendly
Desk
Eco-friendly toiletries
Iron/ironing board
Laptop workspace
LED lighting
Phone
Recycling
Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight

Contactless check-in available

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before noon

Contactless check-out available

Late check-out subject to availability

A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets allowed

Children and extra beds

Children are welcome.

Kids stay free! Up to 2 children 2 years old and younger stay free when using existing bedding.

Rollaway/extra beds are not available.

Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

A tax is imposed by the city: MXN 56.57 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Minimum Spring Break check-in age is 15 years old

This property accepts credit cards, debit cards, and cash

Cashless transactions are available

This property uses eco-friendly cleaning products

This property is professionally cleaned

Front desk staff will greet guests on arrival at the property.

We should mention

Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
For stays on 24 December, the total price shown includes a charge for a mandatory Christmas Eve gala dinner.
For stays on December 31, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
Up to 2 children 2 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Iberostar Paraiso Mar

Iberostar Paraiso Mar All Inclusive

Iberostar Paraiso Mar All Inclusive Playa del Carmen

Iberostar Paraiso Mar Playa del Carmen

Mar Paraiso

Paraiso Mar

Iberostar Paraiso Mar All Inclusive All-inclusive property

Iberostar Paraiso Inclusive l

Iberostar Waves Paraíso del Mar - All Inclusive Reviews

8.2

Very good

8.8/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

8/10 Good

Debbie-jo

3 Feb 2025

Liked: Cleanliness, staff & service

Stayed 5 nights in Jan 2025

6/10 Okay

Georgia, Westport

Travelled with family

1 Feb 2025

Liked: Cleanliness, property conditions & facilities

The front desk staff is not well trained. Also difficult to get chairs by the beach. Although we were told that we could use all the facilities when we sat at the Iberostar next door only place we could find chairs they treated us like criminals. They borough securiTy and the youn woman working at the beach was very rude to us that we were not allowed to use those chair because it a different class hotel and we were not paying for that. My husband was talking with her and I was in my phone, so she said that if I was taking pictures of her she is calling the police!! It's too bad this happened as we had been there before but with this experience never again. I've never felt so insulted . We tried and asked for a manager but they could not get someone and did not care.

Stayed 5 nights in Jan 2025

4/10 Poor

jose

Travelled with family

23 Jan 2025

Liked: Staff & service, amenities, property conditions & facilities

We stayed Jan2-Jan 9. The resort was beautiful clean and for the most part staff was great. Until we got to the membership pitch. Since we weren’t interested we were dismissed treated with less importance because we didnt want the membership. we didnt get checked on after we turned down the membership. Kind of rude but sure we can over look that. But unfortunately we won’t be returning to this resort because of the infestation of “cuatis” or nasua animals. These animals are over populated on the property and walk up take your food and drinks with no fear of being shoed off or anything. I sat down at a picnic table that is right next to the restaurant and these animals came out from the trees and shrubs jumped on my table and took my food. Didn’t even flinch after I tried to shoe them off. Instantly I had over 15 of these animals on my table taking my food. There are garbage cans on the side walk next to the bleach but are locked. So patrons just put there garbage on top of the cans anyways because the staff told them to leave it there. And then they get these animals all over the cans. We even went golfing and were warned to not leave our wallets or phone in the golf cart because they will get on the carts. Sure enough during our round of golf they invaded our cart took our drinks and searched for food. This is very unsafe and not clean at all. They’re just over sized rats. Resort needs to control the population of these animals and keep them from invading eating areas.

Stayed 7 nights in Jan 2025

10/10 Excellent

Anna

13 Jan 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 7 nights in Jan 2025

8/10 Good

Amy

Travelled with partner

10 Jan 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

We enjoyed our stay. The food at each restaurant and buffet was plentiful and what we had delicious. The beach is stunning! Enjoy a massage if you can! The staff makes this resort wonderful.

Stayed 4 nights in Jan 2025

10/10 Excellent

Jeffrey

7 Jan 2025

Stayed 5 nights in Dec 2024

10/10 Excellent

Gerald

Travelled with partner

5 Jan 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The staff and facilities were fantastic. Rooms were clean and comfortable. The beach was wonderful with easy access to the water. Waves and water temperature were perfect. Unfortunately the "mini" bar in the room was only stocked with 2 beer- no other alcohol was supplied in the room. It was difficult to get a lounge chair at the beach unless you went down at 7:30 am to settle in for the day. Leaving your things on the lounges to reserve for later in the day was frowned upon.

Stayed 7 nights in Dec 2024

10/10 Excellent

Natasha

Travelled with family

2 Jan 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

We had a great vacation at the Iberostar Waves Paraiso del Mar. The hotel grounds is lovely with lots of wildlife including beautiful peacocks. The beach was picturesque and very clean as well as safe although the waves were a bit rough. But it was fun. There were many different options of places to eat and the most of the food was great.

Stayed 7 nights in Dec 2024

6/10 Okay

Shahina

2 Jan 2025

Liked: Staff & service, property conditions & facilities

Rooms are very below average.

Stayed 6 nights in Dec 2024

10/10 Excellent

Mayyada

25 Dec 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

It was so big and clean

Stayed 4 nights in Dec 2024

8/10 Good

Hariharan M

25 Dec 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 4 nights in Dec 2024

10/10 Excellent

Airida

25 Dec 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 4 nights in Dec 2024

10/10 Excellent

Sherline

Travelled with family

25 Dec 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

I really had a great yimr

Stayed 3 nights in Dec 2024

8/10 Good

Gael, Thompson

Travelled with partner

21 Dec 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Excellent value for money

Stayed 7 nights in Dec 2024

8/10 Good

Anthony

Travelled with family

21 Dec 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Overall, it had similar qualities as you would see in most big resorts, particularly cleanliness, and service. However, I felt the food was just mediocre at the buffets, and the food was usually not hot. It was also very difficult to make reservations for the two à la carts that required it, indicating they were full a car first day of arrival all through the week. After being tenacious, I was able to get one for my family.. Also, I found it really frustrating in our ability to find chairs and lounges at the beach and in the pool area, unless you woke up very early, like around 7 AM.

Stayed 5 nights in Dec 2024

10/10 Excellent

Angelique

Travelled with partner

18 Dec 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

My partner and I had a great time. Staff is friendly, lots of activities. The changed out towels daily which was nice. 10/10 would recommend. Were already planning on returning back next year with friends :)

Stayed 4 nights in Dec 2024

8/10 Good

Allison, Chicago

15 Dec 2024

Stayed 5 nights in Nov 2024

10/10 Excellent

Braden

Travelled with partner

7 Dec 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Very welcoming and peaceful spot. Beautiful beach and very friendly staff members that are willing to always help. Food was amazing and such a variety of restaurants and always felt safe. Would definitely recommend!

Stayed 7 nights in Nov 2024

10/10 Excellent

Gi Bun

Travelled with family, Travelled with family and small children, Travelled with group

6 Dec 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Staffs are very kind and delicious food

Stayed 3 nights in Nov 2024

8/10 Good

Moysey

Travelled with family and small children

4 Dec 2024

Liked: Cleanliness, staff & service, property conditions & facilities

I liked fresh food/cooking/fish. I liked living around animals on the property. I liked that the hotel used eco cleaning products. If any problem aroused, such as full sink of water, it was quickly resolved.

Stayed 7 nights in Nov 2024

8/10 Good

Jesse

3 Dec 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 7 nights in Nov 2024

6/10 Okay

Christopher

23 Nov 2024

Stayed 5 nights in Oct 2024

6/10 Okay

Dragoljub

Travelled with family and small children

12 Nov 2024

Stayed 7 nights in Oct 2024

10/10 Excellent

Nidia

8 Nov 2024

Liked: Cleanliness, property conditions & facilities

Stayed 4 nights in Nov 2024

8/10 Good

Shalimar

5 Nov 2024

Stayed 7 nights in Oct 2024

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Iberostar Waves Paraíso del Mar - All Inclusive

Choose dates to view prices

Photo gallery for Iberostar Waves Paraíso del Mar - All Inclusive

Reviews

Popular amenities

Explore the area

Room options

View all photos for Junior Suite, Oceanfront (Beach Access)

Junior Suite, Oceanfront (Beach Access)

View all photos for Junior Suite, Poolside

Junior Suite, Poolside

View all photos for Premium Room

Premium Room

View all photos for Premium Room, Poolside

Premium Room, Poolside

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Last room available

View all photos for Junior Suite, Poolside

Junior Suite, Poolside

View all photos for Premium Room

Premium Room

View all photos for Premium Room, Accessible

Premium Room, Accessible

View all photos for Premium Room (Tropical View)

Premium Room (Tropical View)

View all photos for Premium Room (Tropical View)

Premium Room (Tropical View)

View all photos for Junior Suite, Oceanfront (Beach Access)

Junior Suite, Oceanfront (Beach Access)

View all photos for Premium Room, Accessible

Premium Room, Accessible

View all photos for Premium Room (Pure Wellness)

Premium Room (Pure Wellness)

View all photos for Premium Room (PROMO)

Premium Room (PROMO)

View all photos for Premium Room (Pure Wellness)

Premium Room (Pure Wellness)

View all photos for Junior Suite, Oceanfront

Junior Suite, Oceanfront

View all photos for Last room available

Last room available

View all photos for Junior Suite, Oceanfront

Junior Suite, Oceanfront

View all photos for Premium Room (PROMO)

Premium Room (PROMO)

View all photos for Premium Room, Poolside

Premium Room, Poolside

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About this property

Iberostar Waves Paraíso del Mar - All Inclusive

All-inclusive details

Gratuities and taxes

Activities and facilities/equipment

Awards and affiliations

Languages

Property amenities

Internet

Parking and transport

Food and drink

Restaurants on site

Things to do

Family friendly

Conveniences

Guest services

Business services

Outdoors

Full-service spa

Accessibility

Room amenities

Bedroom

Bathroom

Entertainment

Food and drink

More

Policies

Check-in

Check-out

Special check-in instructions