Nickelodeon Hotels & Resorts Riviera Maya - Gourmet by Karisma - All Inclusive

VIP Access

Choose dates to view prices

Where to?

Dates

June 2025

July 2025

Outdoor pool, free pool cabanas, pool loungers

Overview
Rooms
Location
Policies

Very good

Popular amenities

Free airport shuttle
Pool
Bar
All-inclusive
Room service

Explore the area

Carretera Cancun Tulum Km 45, Riviera Maya, Playa del Carmen, QROO, 77710

Cirque du Soleil Boutique at Vidanta Riviera Maya
‪9 min drive‬
Puerto Morelos Town Square
‪17 min drive‬
Puerto Morelos Beach
‪18 min drive‬
Cancun, Quintana Roo (CUN-Cancun Intl.)
‪37 min drive‬

Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.

Expect exceptional service
Extra savings and perks for BONUS+ members

Learn more about VIP Access

Room options

Big Kahuna Suite

108 sq m
Ocean view
Sleeps 7
1 King Bed, 2 Queen Beds, 1 Twin Murphy Bed and 1 Twin Sofa Bed

Lair Suite

108 sq m
Ocean view
Sleeps 7
1 King Bed, 2 Queen Beds, 1 Twin Murphy Bed and 1 Twin Sofa Bed

1 bedroom, Frette Italian sheets, premium bedding, memory-foam beds

Suite, Oceanfront (SWIM-UP QUEEN)

Wonderful

54 sq m
Ocean view
Sleeps 5
2 Queen Beds and 1 Twin Sofa Bed

Suite, Oceanfront (SWIM-UP POOL DECK LEVEL QUEEN)

Good

54 sq m
Ocean view
Sleeps 5
2 Queen Beds and 1 Double Sofa Bed

Suite, Oceanfront (SWIM-UP POOL DECK LEVEL KING)

Exceptional

54 sq m
Ocean view
Sleeps 5
1 King Bed, 1 Twin Murphy Bed and 1 Twin Sofa Bed

Penthouse, Connecting Rooms, Oceanfront (SWIM-UP SUITE)

Sleeps 10
1 King Bed, 1 Twin Murphy Bed, 2 Double Sofa Beds and 2 Queen Beds

Suite, Connecting Rooms (SWIM-UP POOL DECK LEVEL)

Sleeps 10
1 King Bed, 1 Twin Murphy Bed, 2 Double Sofa Beds and 2 Queen Beds

Suite, Connecting Rooms, Oceanfront (SWIM-UP)

Sleeps 10
1 King Bed, 2 Queen Beds, 2 Double Sofa Beds and 1 Twin Murphy Bed

Suite, Oceanfront (SWIM-UP KING)

Wonderful

54 sq m
Ocean view
Sleeps 5
1 King Bed, 1 Twin Murphy Bed and 1 Twin Sofa Bed

Penthouse, Oceanfront (SWIM-UP QUEEN SUITE)

54 sq m
Ocean view
Sleeps 5
2 Queen Beds and 1 Twin Sofa Bed

Penthouse, Oceanfront (SWIM-UP KING SUITE)

Exceptional

54 sq m
Ocean view
Sleeps 5
1 King Bed, 1 Twin Murphy Bed and 1 Twin Sofa Bed

Pineapple Suite

108 sq m
Ocean view
Sleeps 7
1 King Bed, 2 Queen Beds, 1 Twin Murphy Bed and 1 Twin Sofa Bed

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About this property

Nickelodeon Hotels & Resorts Riviera Maya - Gourmet by Karisma - All Inclusive

Luxury hotel on the beach, with free water park

Catch some rays at the beach or spend the day relaxing at Nickelodeon Hotels & Resorts Riviera Maya - Gourmet by Karisma - All Inclusive's full-service spa. Then enjoy a meal at one of the hotel's 6 restaurants.

Nickelodeon Hotels & Resorts Riviera Maya - Gourmet by Karisma - All Inclusive offers 280 air-conditioned accommodations with free minibar items and safes. Rooms open to furnished balconies. These individually decorated and furnished accommodations have separate sitting areas. Memory foam beds feature Frette Italian sheets and premium bedding. Smart televisions come with satellite channels. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and hair dryers.

This Playa del Carmen hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

A 24-hour health club and a complimentary water park with a lazy river and waterslides are featured at the hotel. An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

NÁAY SPA has 7 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

Our customers tell us they can't get enough of the helpful staff at Nickelodeon Hotels & Resorts Riviera Maya - Gourmet by Karisma - All Inclusive. During your stay, you'll be close to Maroma Beach. Free WiFi in public areas, free self parking, and a free roundtrip airport shuttle are available.

Free WiFi
Free self parking
Drinking and dining options include 6 restaurants, 2 swim-up bars, and 3 bars/lounges
Splash around at the free water park with a lazy river or swim in the outdoor pool
Treat yourself to Swedish massages, body scrubs, or body treatments at NÁAY SPA
Services include babysitting, free grocery shopping service, and a free kid's club
Onsite recreation includes a 24-hour gym, a steam room, and a sauna
Guests have great things to say about the family-friendly amenities and the helpful staff
10 minutes by car from Cirque du Soleil Boutique at Vidanta Riviera Maya and 8 minutes from Playa Paraiso Golf Course
Free airport shuttle service

Nickelodeon Hotels & Resorts Riviera Maya - Gourmet by Karisma - All Inclusive is an all-inclusive hotel. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Nickelodeon Hotels & Resorts Riviera Maya - Gourmet by Karisma - All Inclusive offers its guests a full-service spa, a complimentary water park, and a lazy river. There are 6 restaurants on site, along with a grocery/convenience store. For a drink, you can stop by one of the onsite bars, including 2 swim-up bars and 3 bars/lounges. A free manager's reception is offered daily. Public spaces have free WiFi.

An outdoor pool, a children's pool, and a 24-hour health club are also featured at the luxury Nickelodeon Hotels & Resorts Riviera Maya - Gourmet by Karisma - All Inclusive. A roundtrip airport shuttle is free (available 24 hours). Self parking is free.

This 5-star Playa del Carmen hotel is smoke free.

The hotel hosts a free manager's reception daily.

YACHT CLUB, WORLD CUISINE - Onsite restaurant.

GOOD BURGER™ - Onsite family restaurant. Open daily.

BIKINI BOTTOM BAR™ & GOUR - Onsite theme restaurant. Open daily.

PIAZZA™ - Onsite family restaurant. Open daily.

LE SPATULA – MARKET DININ - Onsite theme restaurant. Open daily.

A complimentary grocery shopping service is offered and 24-hour room service is available.

All-inclusive details

This hotel is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included

24-hour room service

Land activities

Fitness facilities

Kids club

Lessons/classes/games

Aerobics

Cooking

Dancing

Pilates

Yoga

Entertainment

Onsite entertainment and activities

Onsite live performances

Theme parties

Awards and affiliations

Eco-Certified Property

This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

American (Sign language), English, Spanish

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transport

24-hour free return airport shuttle
Limo/town car service
Free self parking on site

Food and drink

2 swim-up bars
3 bars/lounges
6 restaurants
Coffee and tea in common areas
Free daily manager's reception

Restaurants on site

BIKINI BOTTOM BAR™ & GOUR
GOOD BURGER™
LE SPATULA – MARKET DININ
PIAZZA™
YACHT CLUB, WORLD CUISINE

Things to do

24-hour health club
Children's pool
Evening entertainment
Fitness classes
Free children's club
Free water park
Full-service spa
Games
Lazy river
Outdoor pool
Pilates classes
Playground
Sauna
Scuba diving
Shopping
Steam room
Waterslide
Yoga classes

Family friendly

Changing table
Children's dinnerware
Children's games
Children's pool
Free children's club
Free cot
Free water park access
Grocery/convenience store
In-room babysitting
Laundry facilities
Lazy river
Outdoor pool
Playground
Supervised activities for children (surcharge)
Waterslide

Conveniences

24-hour front desk
ATM
Gift shop/newsstand
Grocery/convenience store
Hair salon
Laundry facilities
Safe at front desk
Water dispenser

Guest services

Concierge services
Dry cleaning/laundry service
Free grocery shopping service
Housekeeping (daily)
Multilingual staff
Porter/bellhop
Proposal/romance packages
Tour and ticket assistance
Turndown service
Wedding services

Outdoors

Free pool cabanas
Garden
On the beach
Outdoor entertainment area
Outdoor furniture
Pool loungers

Full-service spa

7 treatment rooms
Aromatherapy
Body scrubs
Body wraps
Couples treatment rooms
Deep-tissue massages
Facials
Hot stone massages
Manicures/pedicures
Sauna
Spa open daily
Sports massages
Steam room
Swedish massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Accessible airport shuttle
Lift

1 building
6 floors
Built in 2021
Smoke-free property

Room amenities

Bedroom

Free cot
Frette Italian sheets
Hypo-allergenic bedding
Memory foam mattress

Bathroom

Children's robes
Children's slippers
Deep soaking bathtub
Dressing gowns
Hair dryer
Private bathroom
Rainfall showerhead
Separate bathtub and shower
Shampoo
Slippers
Soap
Toilet paper
Toothbrush and toothpaste
Towels provided

Entertainment

Smart TV with satellite channels

Food and drink

24-hour room service
Coffee/tea maker
Free bottled water
Free stocked minibar
Restaurant dining guides

Air conditioning
Connecting rooms available
Desk
Individual decor
Individual furnishings
Iron/ironing board
Laptop workspace
Phone
Safe
Separate sitting area

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight

Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets and service animals are not allowed at Nickelodeon Hotels & Resorts Riviera Maya - Gourmet by Karisma - All Inclusive

Children and extra beds

Children are welcome.

Kids stay free! One child 2 years old or younger stays free when using existing bedding.

Free cribs (infant beds)!

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards and debit cards; cash is not accepted

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Nickelodeon Hotels & Resorts Riviera Maya - Gourmet by Karisma - All Inclusive offers transfers from the airport. Please contact the property at the number on the booking confirmation 72 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.

Property Registration Number OPERADORA GENTION SA DE CV

We should mention

Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
One child 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
Pets and service animals are not allowed on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Nickelodeon Hotels Resorts Riviera Maya

Nickelodeon Hotels Resorts All Inclusive Riviera Maya

Nickelodeon Hotels Resorts Riviera Maya Gourmet by Karisma

Nickelodeon Hotels & Resorts Riviera Maya - Gourmet by Karisma - All Inclusive Reviews

8.4

Very good

9.0/10

Cleanliness

8.6/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

6/10 Okay

Ashockalaus

Travelled with family and small children

22 Mar 2025

Liked: Cleanliness, amenities

The hotel itself was pretty good. Expedia ruined our reservation and we had to pay out of pocket $1200 more for our daughter that we already paid for. The hotel would not give us a refund because Expedia never followed up and corrected our reservation even though they said they would. Highly disappointed with my service. Would recommend the hotel but DO NOT BOOK THROUGH EXPEDIA

Stayed 4 nights in Mar 2025

10/10 Excellent

shaira

21 Mar 2025

Stayed 4 nights in Mar 2025

10/10 Excellent

Nicole

Travelled with family

21 Mar 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

My family (kids 9 & 12) had a spectacular visit here. The waterpark was fun and super clean. The design was impeccable- we were constantly surprised by the details. My spouse and I ate our weight in insanely fresh seafood. We were very impressed with how this place not only catered to kids, but adults as well. You will forget you’re at a theme park while sipping margaritas at the swim up bar. The staff were incredibly kind and efficient as well.

Stayed 5 nights in Mar 2025

10/10 Excellent

RUBEN

Travelled with family, Travelled with family and small children

19 Mar 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Nice place !!!!

Stayed 5 nights in Mar 2025

10/10 Excellent

Taryn

18 Mar 2025

Stayed 5 nights in Mar 2025

10/10 Excellent

James

Travelled with family

18 Mar 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Had a great overall experience highly recommend me and my family enjoy our stay we will be returning

Stayed 3 nights in Feb 2025

10/10 Excellent

Leonard

Travelled with family

18 Mar 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great resort

Stayed 7 nights in Feb 2025

8/10 Good

Kriscia Vanessa Marchelli

15 Mar 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 5 nights in Feb 2025

10/10 Excellent

Mary

Travelled with family and small children

15 Mar 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

I liked the layout and the water park was nice. More entertainment (and starting before () would have been great in the main lounge

Stayed 7 nights in Feb 2025

8/10 Good

Maureen

14 Mar 2025

Liked: Cleanliness, staff & service, property conditions & facilities

The food for breakfast buffet wasn’t very fresh

Stayed 3 nights in Mar 2025

2/10 Terrible

joel

Travelled with family

13 Mar 2025

Liked: Property conditions & facilities

Disliked: Cleanliness, staff & service

This was totally disappointing experience. We visited for our daughter’s birthday. Every other hotel had done something to celebrate hers but not the Nickelodeon. Also Expedia provided incorrect information for the booking so upon arrival I had to pay an additional £430! So overall this was a terrible experience

Stayed 2 nights in Mar 2025

10/10 Excellent

Jerrom

Travelled with family and small children

12 Mar 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

We've now done the Punta Cana and Cancun Nick resorts and they're both great and have advantages and disadvantages. Overall we liked Cancun better.

Stayed 5 nights in Feb 2025

8/10 Good

Pierre

11 Mar 2025

Stayed 4 nights in Mar 2025

6/10 Okay

Zena

Travelled with family and small children

9 Mar 2025

Liked: Amenities

My 3 year old son broke a glass table in the hotel!! And it is a hotel for children. I don't understand how they put glass tables and my son was hurt and on top of that they fined us 500 dollars.

Stayed 3 nights in Mar 2025

2/10 Terrible

Jorge

Travelled with family and small children

7 Mar 2025

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

This was by far the worst experience I’ve had at any resort, especially considering how much we paid. You need to take a shuttle everywhere because the hotel, water park, and main lobby are not connected. They are a few minutes' drive apart, and the shuttles take forever due to high demand. The vans only fit about 15 people, so expect long wait times. If you need to go anywhere—whether to the buffet, water park, or restaurants—leave early, or you'll be stuck waiting. Also, since they transport wet guests from the water park, the shuttle seats are always soaked. There is only one buffet for the entire resort at breakfast, and you have to take a shuttle to get there. From the moment we left our room to when we actually sat at a table, it took 1 to 2 hours. We also couldn’t get a table at the premium steakhouse because reservations needed to be made weeks in advance—which we weren’t informed of—so our dining options were limited. The water park is open to the public, meaning anyone who pays an entrance fee can come in. Despite paying for a stay at this "exclusive" resort, we had to compete for chairs and tables with people from other hotels and even locals. Finding a place to sit and relax was nearly impossible unless you arrived first thing in the morning. The worst part? No hot water in the room for 3 out of the 4 nights we stayed. My wife, my kids, and I had to take freezing showers. If you’re considering staying here, be aware.

Stayed 4 nights in Feb 2025

8/10 Good

Jose

Travelled with family

7 Mar 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 3 nights in Mar 2025

10/10 Excellent

Candy

Travelled with family and small children

5 Mar 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

We had so much fun

Stayed 6 nights in Feb 2025

10/10 Excellent

Ricksen

4 Mar 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 2 nights in Feb 2025

6/10 Okay

Ryan, Windsor

Travelled with family, Travelled with family and small children

2 Mar 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Overrated

Stayed 2 nights in Feb 2025

8/10 Good

Cassandre

Travelled with family and small children

1 Mar 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Overall the hotel is amazing but they are over priced! Especially in the gift shop. Things that I seen for maybe $25-$40 home it was being sold for $ $100-$125.

Stayed 5 nights in Feb 2025

6/10 Okay

Julio

Travelled with family

25 Feb 2025

Liked: Cleanliness, property conditions & facilities

I would probably not stay here again. The breakfast restaurant and the hotel are far away and you have to wait for transportation. You have to pay for cabanas over 250 dollars near the pool (or wake up very early for a chair with shade ) They sell things near the pool ten times its original price for example chips are 17 dollars. Sunblock 45-50 dollars. Ridiculous.

Stayed 7 nights in Feb 2025

2/10 Terrible

Indraneil

Travelled with family

24 Feb 2025

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 3 nights in Feb 2025

10/10 Excellent

Jennifer

Travelled with family and small children

22 Feb 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Staff, food and drinks are 5 star. Room was great and clean but layout was a bit tight

Stayed 5 nights in Feb 2025

10/10 Excellent

Jemella

Travelled with family, Travelled with family and small children

22 Feb 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

And Nickelodeon result was a perfect for my son. He did not want to leave. The food was accommodating for kids me and my husband had a couple choices. we did the character breakfast, but realize we seen all the characters throughout the park already the bathrooms was super clean one of my pet peeve. The rooms was clean. Will definitely take my son back.

Stayed 3 nights in Feb 2025

10/10 Excellent

Marisol

18 Feb 2025

Liked: Staff & service, property conditions & facilities

Stayed 5 nights in Feb 2025

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Nickelodeon Hotels & Resorts Riviera Maya - Gourmet by Karisma - All Inclusive

Choose dates to view prices

Photo gallery for Nickelodeon Hotels & Resorts Riviera Maya - Gourmet by Karisma - All Inclusive

Reviews

Popular amenities

Explore the area

Room options

View all photos for Big Kahuna Suite

Big Kahuna Suite

View all photos for Lair Suite

Lair Suite

View all photos for Suite, Oceanfront (SWIM-UP QUEEN)

Suite, Oceanfront (SWIM-UP QUEEN)

View all photos for Suite, Oceanfront (SWIM-UP POOL DECK LEVEL QUEEN)

Suite, Oceanfront (SWIM-UP POOL DECK LEVEL QUEEN)

View all photos for Suite, Oceanfront (SWIM-UP POOL DECK LEVEL KING)

Suite, Oceanfront (SWIM-UP POOL DECK LEVEL KING)

Penthouse, Connecting Rooms, Oceanfront (SWIM-UP SUITE)

View all photos for Suite, Connecting Rooms (SWIM-UP POOL DECK LEVEL)

Suite, Connecting Rooms (SWIM-UP POOL DECK LEVEL)

Suite, Connecting Rooms, Oceanfront (SWIM-UP)

View all photos for Suite, Oceanfront (SWIM-UP KING)

Suite, Oceanfront (SWIM-UP KING)

View all photos for Penthouse, Oceanfront (SWIM-UP QUEEN SUITE)

Penthouse, Oceanfront (SWIM-UP QUEEN SUITE)

View all photos for Penthouse, Oceanfront (SWIM-UP KING SUITE)

Penthouse, Oceanfront (SWIM-UP KING SUITE)

View all photos for Pineapple Suite

Pineapple Suite

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About this property

Nickelodeon Hotels & Resorts Riviera Maya - Gourmet by Karisma - All Inclusive

All-inclusive details

Gratuities and taxes

Food and beverages

Land activities

Lessons/classes/games

Entertainment

Awards and affiliations

Languages

Property amenities

Internet

Parking and transport

Food and drink

Restaurants on site

Things to do

Family friendly

Conveniences

Guest services

Outdoors

Full-service spa

Accessibility

More

Room amenities

Bedroom

Bathroom

Entertainment

Food and drink

More

Policies

Check-in

Check-out

Special check-in instructions

Access methods

Pets

Children and extra beds

Payment types at the property

Important information

You need to know

We should mention

Property is also known as

Nickelodeon Hotels & Resorts Riviera Maya - Gourmet by Karisma - All Inclusive Reviews

Reviews

Very good

9.0/10

8.6/10

8.8/10

9.0/10