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Ciyé Hotel

3.5 star property

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Photo gallery for Ciyé Hotel

Outdoor pool, open 9:00 AM to 9:00 PM, free pool cabanas, pool loungers
Deluxe Room | Street view
Terrace/patio
Terrace/patio
Terrace/patio

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Spa
  • Free Wi-Fi
  • Air-conditioning
  • Business services
  • Bar

Explore the area

View in a map
Av. Tercer Mundo, 5, San Francisco, NAY, 63732
  • Place, Entreamigos
    ‪1 min walk‬
  • Place, San Pancho Nayarit Market
    ‪10 min walk‬
  • Place, Playa San Francisco
    ‪17 min walk‬
  • Airport, Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.)
    ‪46 min drive‬

Room options

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

8.0 out of 10
Very good
(1 review)
  • Sleeps 5
  • 2 Queen Beds and 1 Single Sofa Bed

View all photos for Basic Room

Basic Room

Basic Room

9.0 out of 10
Wonderful
(2 reviews)
  • City view
  • 28 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Sofa Bed

View all photos for Classic Room

Classic Room | Bathroom

Classic Room

  • City view
  • 28 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Sofa Bed

View all photos for Deluxe Room

Deluxe Room | Street view

Deluxe Room

10.0 out of 10
Exceptional
(3 reviews)
  • City view
  • 34 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Room

Family Room | Private kitchen

Family Room

  • City view
  • 52 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room

Premium Room

Premium Room

9.0 out of 10
Wonderful
(2 reviews)
  • City view
  • 60 sq m
  • Sleeps 4
  • 2 Queen Beds

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About this property

Ciyé Hotel

Beach fun in outdoor pool, near San Pancho Nayarit Market
At Ciyé Hotel, spend the day relaxing on the nearby beach or pampering yourself at the hotel's full-service spa.
Ciyé Hotel offers 20 air-conditioned accommodations, which are accessible via exterior corridors and feature minibars and safes. Rooms open to balconies. Each accommodation is individually furnished and decorated. Guests can surf the web using the complimentary wireless Internet access. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers. Additionally, rooms include ceiling fans and blackout drapes/curtains. Housekeeping is offered daily and irons/ironing boards can be requested.
Recreational amenities at the hotel include an outdoor pool and complimentary bicycles.

The recreational activities listed below are available either on site or nearby; fees may apply.

Nirvanna Spa has couples treatment room(s). Services include massages. The spa is open select days.
During your stay at Ciyé Hotel, you're just a quick walk from San Pancho Nayarit Market. You'll find features like free WiFi in public areas, plus a full-service spa and an outdoor pool.
  • Free WiFi
  • Enjoy drinks at the pool bar
  • Take a swim in the outdoor pool
  • Indulge with massages at Nirvanna Spa
  • Amenities include a front-desk safe, a business center, and a rooftop deck
  • Onsite recreation includes complimentary bicycles
  • Steps from Entreamigos and 9 minutes by foot from San Pancho Nayarit Market
Ciyé Hotel offers its guests a full-service spa, an outdoor pool, and complimentary bicycles. There's a snack bar/deli on site. You can enjoy a drink at the pool bar. WiFi is free in public spaces.

Business amenities include a business center and coworking spaces. A rooftop terrace, spa services, and tour/ticket assistance are also featured at Ciyé Hotel.

Smoking is allowed in designated areas at this 3.5-star San Francisco hotel.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (MXN 100 per day)

Food and drink

  • A poolside bar
  • Private picnics
  • Snack bar/deli

Things to do

  • 9-hole adjacent golf course
  • Free bicycle rentals
  • Full-service spa
  • Outdoor pool

Conveniences

  • Guidebooks
  • Limited-hour front desk
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • Business centre
  • Coworking space

Outdoors

  • Beach towels
  • Direct access to the beach
  • Free pool cabanas
  • Garden
  • Outdoor furniture
  • Pool loungers
  • Rooftop terrace

Full-service spa

  • Couples treatment rooms
  • Massage
  • Spa open select days

Accessibility

  • No lift

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Minibar
  • Restaurant dining guides

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Electrical adapters
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Mobile key entry
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 9:30 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 7:00 AM - 9:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • Pets and service animals are not allowed at Ciyé Hotel

Children and extra beds

  • Children 11 and younger are not allowed at this property. All guests older than 11 are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: MXN 100 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
The front desk at this property is open daily from 7:00 AM - 9:00 PM.
Guests arriving after 8:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 9:00 AM to 9:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children 11 years old and younger aren't allowed at this property.
  • Pets and service animals are not allowed on site.

Property is also known as

Ciyé Hotel Hotel
Ciyé Hotel San Francisco
Ciyé Hotel Hotel San Francisco

Ciyé Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 25 out of 33 reviews
Rating 8 - Good. 7 out of 33 reviews
Rating 6 - Okay. 0 out of 33 reviews
Rating 4 - Poor. 1 out of 33 reviews
Rating 2 - Terrible. 0 out of 33 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Ulysses

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Jun 2025

10/10 Excellent

ivan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 1 night in Jul 2025

10/10 Excellent

Lorena

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

10/10 Excellent

Alejandro

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Realmente desestresante

Excelente trato y servicio, buena ubicacion, instalaciones agradables, en el punto exacto de restaurantes y bares.
Stayed 2 nights in May 2025

8/10 Good

Katalin Erszebet

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location....a little noisy at night, but that's to be expected given the location. Room only had 1 bed....they call it a queen, but more like a double....next time will ask for 2 beds. No elevator to 4th floor pool.
Stayed 3 nights in Apr 2025

10/10 Excellent

Andres

Stayed 4 nights in Apr 2025

10/10 Excellent

Ricardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing place and great service
Stayed 3 nights in Mar 2025

10/10 Excellent

Lawrence (Lonnie)

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
PLUS: The hotel is by the beach and in the center of restaurants, bars, shops, etc. MINUS: San Pancho is noisy until 11 pm or midnight. As long as you like to party, it's a great place to stay. The morning in-the-room coffee, croissant, & OJ was the best.
Stayed 11 nights in Feb 2025

10/10 Excellent

Dorian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Couples Romantic Haven

I highly recommend staying here on your trip to San Pancho. The rooms are luxurious, the morning coffee and breakfast delivered to your room with warm croissants is divine, and the roof top pool is the perfect escape in this tropical oasis. The staff here are absolutely incredible. Helpful, patient with our broken Spanish as well practice, and so very warm.
Stayed 4 nights in Feb 2025

10/10 Excellent

Cory

Stayed 1 night in Feb 2025

4/10 Poor

Katherine

Travelled with group
Disliked: Staff & service, amenities
Clean, comfortable and convenient. Staff Front Desk needs more customer service training.
Stayed 2 nights in Feb 2025

10/10 Excellent

Sue

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Small, quiet and excellent service.
Stayed 3 nights in Jan 2025

10/10 Excellent

Laura

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay. The property is exactly as pictured. The staff were great, especially the bartenders at the pool. We enjoyed sunsets at the rooftop pool. The furnishings are beautiful and high quality. The location is perfect. Thank you for a great stay.
Stayed 3 nights in Dec 2024

10/10 Excellent

Mark

Amazing boutique hotel
Stayed 1 night in Oct 2024

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Really enjoyed the rooftop pool. Short of excellent due to very loud street music every night. Mercifully stops around 10:15
Stayed 7 nights in Feb 2024

8/10 Good

Dennis

Stayed 3 nights in Jan 2024

10/10 Excellent

Guadalupe

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is beautiful and well kept. Staff is amazing !
Stayed 3 nights in Dec 2023

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Dec 2023

10/10 Excellent

Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property, with awesome rooftop pool, close to beach in this wonderful place of San Pancho
Stayed 3 nights in Jan 2023

10/10 Excellent

Sean

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel close to dining and beach. Rooms are very nice and staff is super friendly. They have bikes to ride around town free for guests. We would definitely stay there again.

10/10 Excellent

Celine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our favorite hotel, this place is perfectly situated, with a friendly staff. No frills and yet feels very luxurious. The room was extremely clean, the staff super friendly, and we loved our week there. We will be back and can’t wait.

8/10 Good

Karsten

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, nice cold roof top pool, very clean, very well located downtown- close to everything. Noise from street is noticeable but if you want to be on the main walking street, that’s what you get. The noise from inside the hotel was a bit surprising as you could easily hear people walking and talking in the halls and voices echo up from the interior court yard.
Stayed 7 nights in Jan 2022

10/10 Excellent

Jose Ignacio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tose de 10
Stayed 2 nights in May 2025

10/10 Excellent

Marisol

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El mejor hotel de San Pancho Nayarit! Bonitas instalaciones, con una alberca pequeña pero muy exclusiva y vista hermosa! No necesitas coche, tienes todo a unos cuantos pasos, playa, restaurantes, cafés etc.. solo pienso que deberían mejorar el desayuno continental, creo q unos croissants salvarían el desayuno, aire en solo un pan solo con café o jugo.. de ahí en más todo excelente
Stayed 2 nights in Dec 2024

10/10 Excellent

Saul martin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

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