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Hotel Palmeras

3.0 star property

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Photo gallery for Hotel Palmeras

Terrace/patio
Junior Suite
Interior detail
Reception
Master Suite | Terrace/patio

Reviews

7.4 out of 10
Good

Popular amenities

  • Bar
  • Housekeeping
  • 24/7 front desk
  • Air conditioning
  • Free WiFi

Explore the area

Map
35 Lázaro Cárdenas, Bucerías, NAY, 63732
  • Playa Bucerías
    ‪1 min walk‬
  • El Tigre Golf at Paradise Village
    ‪16 min walk‬
  • Los Arroyos Verdes
    ‪16 min walk‬
  • Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.)
    ‪21 min drive‬

Room options

View all photos for Economy Double Room

Economy Double Room

Economy Double Room

  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Master Suite

Master Suite

Master Suite

  • 33 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Economy Studio

Economy Studio

Economy Studio

8.0 out of 10
Very good
(2 reviews)
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Economy Studio

Economy Studio

Economy Studio

8.0 out of 10
Very good
(5 reviews)
  • 14 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite

Junior Suite

Junior Suite

7.0 out of 10
Good
(4 reviews)
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Los Picos Hotel & Suites Bucerias

  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
4.2 out of 5, Very good, (90)
The price is €85
for 1 room
includes taxes & fees
5 Jul - 6 Jul
Los Picos Hotel & Suites Bucerias

About this property

Hotel Palmeras

Hotel with an outdoor pool, steps from Playa Bucerías
This smoke-free hotel features an outdoor pool, a restaurant, and a bar/lounge. WiFi in public areas is free. Other amenities include a coffee shop/cafe, concierge services, and a 24-hour front desk. Change of towels is available on request.
Hotel Palmeras offers 23 air-conditioned accommodations, which are accessible via exterior corridors and feature ceiling fans. These individually decorated and furnished accommodations have separate sitting areas and include desks. Beds feature down comforters. 32-inch flat-screen televisions come with cable channels. Bathrooms include showers with rainfall showerheads. Housekeeping is offered daily and change of towels can be requested.
Recreational amenities at the hotel include an outdoor pool.
During your stay at Hotel Palmeras, you're just a quick walk from Playa Bucerías. Features include free WiFi in public areas, plus an outdoor pool and a restaurant.
  • Free WiFi in some public areas
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant, and a bar/lounge
  • Take a swim in the outdoor pool
  • Services include a concierge, tour or ticket assistance, and luggage storage
  • Steps from Playa Bucerías and 3 minutes by foot from Bay of Banderas
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. An outdoor pool, tour/ticket assistance, and concierge services are also featured at Hotel Palmeras.

This 3-star Bucerías hotel is smoke free.

Terra Café (Cafe & Bar) - Onsite restaurant.

Languages

English, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Terra Café (Cafe & Bar)

Things to do

  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Beach towels
  • Pool loungers
  • Pool umbrellas

Accessibility

  • No lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter

Bathroom

  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Desk
  • Individual decor
  • Individual furnishings
  • Separate sitting area
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Guests will receive an email within 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Palmeras

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: MXN 500 per accommodation, per stay
  • Breakage deposit: MXN 500 per stay

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a smoke detector
To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests will receive an email 72 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 9:00 AM to 9:00 PM.
  • Pets and service animals are not allowed on site.
  • Guests may experience noise disturbance due to nearby construction work.

Property is also known as

Hotel Palmeras Hotel
Hotel Palmeras Bucerías
Hotel Palmeras Hotel Bucerías

Hotel Palmeras Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 33 out of 98 reviews
Rating 8 - Good. 30 out of 98 reviews
Rating 6 - Okay. 12 out of 98 reviews
Rating 4 - Poor. 12 out of 98 reviews
Rating 2 - Terrible. 11 out of 98 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

7.0/10

Amenities

6.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities
Palmeras Hotel was just right for me.
Stayed 14 nights in Mar 2025

10/10 Excellent

Glen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
staff and hotel were great but progress in the town is noisy
Stayed 11 nights in Mar 2025

6/10 Okay

Daniel

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Stayed 3 nights in Mar 2025

10/10 Excellent

Enya

Stayed 1 night in Mar 2025

4/10 Poor

Ronald, Vernon

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
We liked the location,the pool area, the staff and the rooms housekeeping. We were very disappointed with our accommodations. We didn't like the constant moldy smell which lead to sinus and chest problems; odors from the shower drain with no sealed off drain top, no drinking water, 3 mornings without any water; continual dripping kitchen faucet; no hair blower. Upon request; a room safe, a toaster, edible kitchen utensils, and a cooking pot with lid were provided. Our 2 week stay cost us $42,000 pesos in cash, up front. We knew that a refund would not have been a consideration, so we stuck it out. Booking through Expedia we thought we were guaranteed good accommodations but we were wrong.
Stayed 14 nights in Feb 2025

8/10 Good

Rebeca

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The fan in the room was very loud. I had to shut it off in order to be able to sleep
Stayed 1 night in Mar 2025

4/10 Poor

Jasmine

Liked: Cleanliness, staff & service
Stayed 3 nights in Mar 2025

8/10 Good

Doranei

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
The bathroom needs to improve. Also for 7 days , at the hotel , for 2 times no water
Stayed 7 nights in Mar 2025

4/10 Poor

Catherine

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Very, very basic.
Stayed 1 night in Jan 2025

8/10 Good

Ross

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good stay

Was a good stay. Very clean and friendly helpful staff. Older hotel so it needed a bit of work. Only downfall was no running eatrr so the water would run out until water truvk came. Close to everything amd lots of restaurants.
Back of hotel and pool
Stayed 11 nights in Feb 2025

10/10 Excellent

David or Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We needed to book a last minute stay for one night. We arrived and were very happy we chose this hotel. Super clean and updated perfectly. We will definitely be back and book a longer stay.
Stayed 1 night in Feb 2025

8/10 Good

Shelda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly and helpful. The room was clean and close to the pool. The only issues I had were with the key to my room. It was hard to lock and unlock the door. They also had an issue with water on several mornings.
Stayed 7 nights in Feb 2025

10/10 Excellent

JEMIMA, Edmonton

Stayed 5 nights in Feb 2025

4/10 Poor

Mike

Liked: Cleanliness, amenities
Disliked: Staff & service, property conditions & facilities
Check in - it took 20 minutes for someone. to receive me in to the hotel. I was at the front desk and ringing the bell..finally a gentleman arrived and looked disheveled as if he'd been sleeping. This was around 6:30 in the afternoon. I had previously messaged the property to indicate that I'd be arriving around 7:00 pm. The property has been recently renovated...room 1 was very nice and clean. Unfortunately I received a message early in the morning stating there was no water. I had just used the bathroom and couldn't flush the toilet or have a shower. I checked out at 11:00 in the morning and the water truck had just arrived.
Stayed 1 night in Feb 2025

8/10 Good

Connie S

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Nicole

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful location very close to the beach, dining, shopping. We enjoyed a gorgeous corner suite next to the heated pool. Stunning view of the ocean from the rooftop lounging area. Staff was friendly and helpful and went above and beyond to make our stay memorable!
Stayed 2 nights in Jan 2025

6/10 Okay

Jill

Liked: Staff & service
The rooms need work
Stayed 4 nights in Jan 2025

4/10 Poor

Judy

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The out side was nice, pool area is nice and the staff try their best. The kitchenette is in rough shape, the utensils are disgusting, and only a pot with no lid and fry pan. The place definitely has potential but it is not worth the price they are charging, until some work is done on the place.
Stayed 14 nights in Jan 2025

6/10 Okay

Sandra

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Perfect location. Very clean. They ran out of water every evening and would not get their tanks refilled till at least 9 AM so you could not shower or flush a toilet and no back up restroom facilities.
Stayed 5 nights in Jan 2025

8/10 Good

betty

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a junior suite which included stove top, full size fridge, etc. etc. Very large open concept room with king bed. Bathroom was good too. Accommodations are old but pretty much excellent. The pool and lush gardens were beautiful. Very quiet and relaxing even though on Main Street. Restaurant food and staff excellent as well as hotel staff especially Antonio!
Stayed 10 nights in Jan 2025

8/10 Good

Audrey

Liked: Cleanliness
Stayed 10 nights in Jan 2025

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jan 2025

2/10 Terrible

Jessica

Disliked: Cleanliness, staff & service, property conditions & facilities
My stay was disappointing, no working water in my room, dirty and no wifi in my room
Stayed 3 nights in Dec 2024

6/10 Okay

Jasmine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2025

10/10 Excellent

Raul, Pomona

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024