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Atelier Playa Mujeres - Adults Only - All Inclusive

5.0 star property
VIP Access

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Photo gallery for Atelier Playa Mujeres - Adults Only - All Inclusive

4 outdoor pools, a heated pool, free pool cabanas, pool umbrellas
Inspira Junior Suite Ocean Front | Beach/ocean view
13 restaurants, breakfast, lunch, dinner served; Mexican cuisine
Land view from property
Inspira Master Suite Ocean Front

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi

Explore the area

View in a map
Playa Mujeres Condo Complex, SM-3 M-1 L-13 RTH-4, Col. Playa Mujeres, Punta Sam, QROO, 77400
  • Place, Playa Mujeres Golf Club
    ‪17 min walk‬
  • Place, Mujeres Beach
    ‪17 min walk‬
  • Place, North Beach
    ‪48 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪43 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Junior Suite - 2 Double

Junior Suite - 2 Double

Junior Suite - 2 Double

9.2 out of 10
Wonderful
(11 reviews)
  • 59 sq m
  • Sleeps 3
  • 2 Queen Beds and 1 Single Sofa Bed

View all photos for Junior Suite Ocean View - King

Junior Suite Ocean View - King

Junior Suite Ocean View - King

9.2 out of 10
Wonderful
(46 reviews)
  • Ocean view
  • 59 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite - King

Junior Suite - King

Junior Suite - King

9.8 out of 10
Exceptional
(23 reviews)
  • 59 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite Ocean View - 2 Double

Junior Suite Ocean View - 2 Double

Junior Suite Ocean View - 2 Double

9.6 out of 10
Exceptional
(38 reviews)
  • Ocean view
  • 59 sq m
  • Sleeps 3
  • 2 Queen Beds and 1 Single Sofa Bed

View all photos for Inspira Master Suite Ocean Front

Inspira Master Suite Ocean Front

Inspira Master Suite Ocean Front

10.0 out of 10
Exceptional
(1 review)
  • Ocean view
  • 181 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Inspira Junior Suite Swim Out Ocean View King

Inspira Junior Suite Swim Out Ocean View King

Inspira Junior Suite Swim Out Ocean View King

10.0 out of 10
Exceptional
(2 reviews)
  • Ocean view
  • 63 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Inspira Junior Suite Swim Out - King

Inspira Junior Suite Swim Out - King

Inspira Junior Suite Swim Out - King

10.0 out of 10
Exceptional
(12 reviews)
  • 63 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Inspira Junior Suite Swim Out -2 Double

Inspira Junior Suite Swim Out -2 Double

Inspira Junior Suite Swim Out -2 Double

10.0 out of 10
Exceptional
(3 reviews)
  • 63 sq m
  • Sleeps 3
  • 2 Queen Beds and 1 Single Sofa Bed

View all photos for Inspira Junior Suite Ocean Front

Inspira Junior Suite Ocean Front

Inspira Junior Suite Ocean Front

  • Ocean view
  • 63 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Inspira Rooftop Suite

Inspira Rooftop Suite

Inspira Rooftop Suite

9.4 out of 10
Exceptional
(3 reviews)
  • Partial ocean view
  • 75 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Wheelchair Accessible Junior Suite

Wheelchair Accessible Junior Suite

Wheelchair Accessible Junior Suite

8.8 out of 10
Excellent
(5 reviews)
  • Garden view
  • 59 sq m
  • Sleeps 3
  • 2 Queen Beds and 1 Single Sofa Bed

View all photos for Inspira Terrace Suite - 2 Double

Inspira Terrace Suite - 2 Double

Inspira Terrace Suite - 2 Double

  • Golf view
  • 90 sq m
  • Sleeps 3
  • 2 Queen Beds and 1 Single Sofa Bed

View all photos for Inspira Business Suite

Inspira Business Suite

Inspira Business Suite

  • Golf view
  • 144 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Inspira Corner Suite - King

Inspira Corner Suite - King

Inspira Corner Suite - King

10.0 out of 10
Exceptional
(2 reviews)
  • Golf view
  • 90 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Inspira Corner Suite - 2 Double

Inspira Corner Suite - 2 Double

Inspira Corner Suite - 2 Double

10.0 out of 10
Exceptional
(1 review)
  • Golf view
  • 90 sq m
  • Sleeps 3
  • 2 Queen Beds and 1 Single Sofa Bed

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About this property

Atelier Playa Mujeres - Adults Only - All Inclusive

Catch some rays at the beach or spend the day relaxing at Atelier Playa Mujeres - Adults Only - All Inclusive's full-service spa. Then enjoy a meal at one of the property's 13 restaurants.
Atelier Playa Mujeres - Adults Only - All Inclusive offers 593 air-conditioned accommodations with free minibar items and laptop-compatible safes. Beds feature down comforters and premium bedding. 55-inch Smart televisions come with premium satellite channels and pay movies. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and designer toiletries.

This Punta Sam property provides complimentary wireless Internet access. Business-friendly amenities include desk chairs and phones. Additionally, rooms include espresso makers and complimentary bottled water. Housekeeping is provided daily.

A health club and complimentary bicycles are featured at the property. 4 outdoor swimming pools are on site along with a steam room and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Nuup Spa has 18 treatment rooms including rooms for couples. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and facials. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Our customers tell us they can't get enough of the pool at Atelier Playa Mujeres - Adults Only - All Inclusive. During your stay, you'll be within walking distance of Playa Mujeres Golf Club. Enjoy features like free WiFi in public areas and free self parking, plus 4 outdoor pools. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi
  • Free self parking
  • Enjoy Mexican cuisine at Mercado 19, one of the property's 13 restaurants and 12 bars/lounges
  • Take a swim in the 4 outdoor pools
  • Treat yourself to massages, manicures and pedicures, or aromatherapy at Nuup Spa
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym, a steam room, and complimentary bicycles
  • Guests have great things to say about the helpful staff and the clean accommodations
  • Just a 3-minute drive from Playa Mujeres Golf Club and 12 minutes from Gran Puerto Pier
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Atelier Playa Mujeres - Adults Only - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Spend the day at the beach and work on your tan in the sun loungers (chaise longues) or kick back in the shade with complimentary cabanas and umbrellas. At Atelier Playa Mujeres - Adults Only - All Inclusive you can cool off in one of the 4 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 13 restaurants and 2 coffee shops/cafes, as well as a snack bar/deli. For a drink, you can stop by one of the onsite bars, including 2 swim-up bars and 12 bars/lounges. WiFi is free in public spaces. This all-inclusive property also offers a health club, a steam room, and a garden. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 5-star Punta Sam property.

Mercado 19 - This buffet restaurant specializes in Mexican cuisine and serves breakfast and dinner.
Limón y sal - This restaurant specializes in Mexican cuisine and serves brunch and lunch. Open daily.
El Suspiro - This restaurant specializes in seafood and serves breakfast, lunch, and dinner. Open daily.
Takeshi - This restaurant specializes in Asian cuisine and serves dinner only. Open daily.
Cilento - This restaurant specializes in Italian cuisine and serves lunch and dinner. Open daily.
24-hour room service is available.

All-inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Water activities

Snorkeling

Land activities

Fitness facilities
Volleyball

Lessons/classes/games

Aerobics
Cooking
Dancing
Yoga

Entertainment

Onsite entertainment and activities
Onsite live performances
Theme parties

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • 12 bars/lounges
  • 13 restaurants
  • 2 coffee shops/cafes
  • 2 poolside bars
  • 2 swim-up bars
  • Snack bar/deli

Restaurants on site

  • Cilento
  • El Suspiro
  • Limón y sal
  • Mercado 19
  • Takeshi

Things to do

  • 18-hole adjacent golf course
  • 4 outdoor pools
  • Art gallery
  • Evening entertainment
  • Fitness classes
  • Free bicycle rentals
  • Full-service spa
  • Golf carts
  • Golf clubhouse
  • Golf driving range
  • Health club
  • Heated pool
  • Shopping
  • Steam room
  • TV in common areas

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 7 meeting rooms
  • Conference centre (21,115 square foot of space)
  • Coworking space

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Free beach cabanas
  • Free pool cabanas
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 18 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Front entrance ramp
  • Hand-held showerhead
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 3 buildings
  • 5 floors
  • Banquet hall
  • Built in 2019
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding

Bathroom

  • Deep soaking bathtub
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 55-inch smart TV with premium satellite channels
  • Pay films

Food and drink

  • 24-hour room service
  • Champagne service
  • Espresso maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning
  • Ceiling fan
  • Desk chair
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Mobile key entry
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
It is the property’s policy that children under 18 years of age cannot be accommodated at the property without an accompanying parent or legal guardian. Guests are required to provide proof of the parental or legal guardian relationship and authorization upon arrival.

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per pet, per night
  • Only dogs are allowed
  • Maximum 1 (weight limit: 20 lbs per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Children and extra beds

  • Children younger than 16 are not allowed at this adults-only property. All guests 16 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50 per pet, per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
Property Registration Number AVH161104JQ0
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • This is an adults-only property and guests under 16 years old aren't allowed.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Atelier Playa Mujeres All Inclusive All-inclusive property
Atelier All Inclusive All-inclusive property
Atelier Playa Mujeres All Inclusive
Atelier All Inclusive
Atelier Inclusive inclusive p

Atelier Playa Mujeres - Adults Only - All Inclusive Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 1148 out of 1383 reviews
Rating 8 - Good. 133 out of 1383 reviews
Rating 6 - Okay. 53 out of 1383 reviews
Rating 4 - Poor. 23 out of 1383 reviews
Rating 2 - Terrible. 26 out of 1383 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Prashani

Stayed 2 nights in Nov 2025

8/10 Good

garid

Stayed 7 nights in Dec 2025

10/10 Excellent

Victor

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Dec 2025

10/10 Excellent

Lauren

the rooms were beyond stunning and comfortable, the staff was incredible and
Stayed 7 nights in Nov 2025

4/10 Poor

Terence

Stayed 3 nights in Dec 2025

10/10 Excellent

Carla

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
I truly can’t put into words how incredible this place is. Of course it was absolutely beautiful with amazing food, but it was the staff that set it above all others. Everybody was caring and attentive from the moment we checked in. Our room was always freshened up (we loved the turn down service) and were always greeted with a smile and hand on heart. A huge shout out to the entire entertainment team who kept my friends and I laughing and vibing the entire time, rain or shine, day and night! Corinna, Ethan, Ernesto, Carols, Marianna, Euriel (aka Brunitooo) and Daniel. Thank you all, miss you already. Xo PS be on the lookout for my application
Stayed 6 nights in Dec 2025

10/10 Excellent

Hannah

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool area was great. Laid out well. Activities and things during the day. Staff was friendly and attentive. The food was delicious especially for an all inclusive. We had some incredible meals that compare to city restaurants!
Stayed 5 nights in Dec 2025

10/10 Excellent

jingwa

Liked: Cleanliness, amenities, property conditions & facilities
food and service is excellent, such an unforgettable experience
Stayed 2 nights in Nov 2025

8/10 Good

Noreen

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The stay was great. Food fantastic. Beach was 8 out of 10. The checking was terrible. We had flown several hours to get there and a thinly veiled “private check in” was really up selling to a 90 minute presentation for a free massage. When we told Cinthia no several times and went to have a drink she chased us over and was very aggressive.
Stayed 5 nights in Nov 2025

10/10 Excellent

Catherine, Spring Hill

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This hotel is amazing!!! The decor is beautiful and blends in with the area. The rooms are spacious and uber clean. That shower gives you the hottest shower ever. The restaurants are so good with the food being amazing!!! The drinks are very good with my favorites coming from the cantina. The star is amazing from the porters to the bartenders to our favorite butler Armando. There is only one downside: there seems to be lower key nightlife. But if you’re all about food, drink, and sun than it’s the place for you!!!
Stayed 4 nights in Dec 2025

10/10 Excellent

Veronica

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommend this resort. The service, food, and drinks were bar-none the best we have had!!
Stayed 3 nights in Dec 2025

10/10 Excellent

Tina M

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The food was the best I’ve ever had at an all inclusive resort along with the variety they offered. The rooms we beautiful and they did an excellent job of keeping it clean. The staff was the most friendly and helpful I’ve encountered. A hot stone massage is a must! Thank you helping us have a beautiful weeding anniversary trip. We will be back.
Roof top infinity pool view
Asian restaurant
Stayed 6 nights in Dec 2025

10/10 Excellent

Benjamin

Stayed 4 nights in Dec 2025

10/10 Excellent

Andrea Paola Hernandez

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everything was AMAZING! Extremely clean, smelled amazing and the service is top! Carlos and Luis from Mercado 19 breakfast were amazing and ernesto in limon y sal super attentive, already planning to go back ! Made our honeymoon perfect
Stayed 5 nights in Dec 2025

8/10 Good

Gerard

Stayed 7 nights in Nov 2025

10/10 Excellent

Jessica

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great customer service, amazing rooms, food was excellent, great amenities. Excellent place, will definitely consider come back.
Stayed 4 nights in Dec 2025

10/10 Excellent

Melanie, Peshtigo

Liked: Cleanliness, amenities, property conditions & facilities
We had a wonderful time, very friendly staff, clean rooms. Our steaks were cooked to perfection at Los Abrazos. The layout of the resort was a bit confusing at first, wish we took a tour. Overall NBD so I’d definitely sty again.
Stayed 4 nights in Nov 2025

8/10 Good

Gary

Stayed 4 nights in Dec 2025

4/10 Poor

Hayoung, Ottawa

Stayed 3 nights in Nov 2025

10/10 Excellent

Dennis

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Service was incredible
Stayed 10 nights in Nov 2025

10/10 Excellent

Harmony

Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms, courteous staff, good food
Stayed 4 nights in Nov 2025

10/10 Excellent

Dr. Demi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

10/10 Excellent

Haoran

Stayed 3 nights in Nov 2025

8/10 Good

Alyssa

Stayed 7 nights in Nov 2025

10/10 Excellent

Amy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best all inclusive we've ever been to. Slightly edged our Xcaret Arte. Everything was top notch: Food: we were able to get into every restaurant we wanted. Takeshi (asian) was our fav. Get the pad thai - best pad thai of my life. Drinks: every bar and restaurant could make any specialty cocktail you wanted. The liquor was not watered down. Their house wine was good too - no need to buy bottles Service: everyone that we encountered was very professional and well trained. They were nice, fast and wanted to make sure you had a good time. Shout out to Guadalupe by the pool. She was our favorite on the trip. She was super sweet and kept our pool cocktails full. Rooms: We were originally in an ocean view room in building 1, above the reception. We had a "party suite" above us and you could hear people dragging chairs and tables all night long. After two nights, we asked to be moved. The staff was excellent and moved us to a swim out room in building 2 at no charge. It was fantastic. Pool: we didn't have any issues getting pool chairs but if you want the double pool beds, you had to get them by 8am. People played the towel game, but it wasn't ever too bad. Beach: they clean the seaweed off the beach every morning. They have a dozen thatched huts and about 2 dozen chairs by the beach. Beach wasn't ever crowded due to the water being a tad rough. But beautiful and definitely an option.
Roof top pool - INSPIRA folks can go up whenever. Everyone else can go up after 6pm
View of the pool
View of swim up rooms
View from Ocean View rooms
Stayed 4 nights in Nov 2025

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