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Atelier Playa Mujeres - Adults Only - All Inclusive

5.0 star property
VIP Access

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Photo gallery for Atelier Playa Mujeres - Adults Only - All Inclusive

4 outdoor pools, a heated pool, free pool cabanas, pool umbrellas
Inspira Junior Suite Ocean Front | Beach/ocean view
Inspira Master Suite Ocean Front | Terrace/patio
On the beach, white sand, free beach cabanas, sun-loungers
13 restaurants, breakfast, lunch, dinner served; Mexican cuisine

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • All-inclusive

Explore the area

View in a map
Playa Mujeres Condo Complex, SM-3 M-1 L-13 RTH-4, Col. Playa Mujeres, Punta Sam, QROO, 77400
  • Place, Playa Mujeres Golf Club
    ‪17 min walk‬
  • Place, Mujeres Beach
    ‪17 min walk‬
  • Place, North Beach
    ‪48 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪41 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Junior Suite - 2 Double

Junior Suite - 2 Double

Junior Suite - 2 Double

9.2 out of 10
Wonderful
(11 reviews)
  • 59 sq m
  • Sleeps 3
  • 2 Queen Beds and 1 Twin Sofa Bed

View all photos for Junior Suite Ocean View - King

Junior Suite Ocean View - King

Junior Suite Ocean View - King

9.2 out of 10
Wonderful
(46 reviews)
  • 59 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite - King

Junior Suite - King

Junior Suite - King

10.0 out of 10
Exceptional
(21 reviews)
  • 59 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite Ocean View - 2 Double

Junior Suite Ocean View - 2 Double

Junior Suite Ocean View - 2 Double

9.6 out of 10
Exceptional
(38 reviews)
  • 59 sq m
  • Ocean view
  • Sleeps 3
  • 2 Queen Beds and 1 Twin Sofa Bed

View all photos for Inspira Master Suite Ocean Front

Inspira Master Suite Ocean Front

Inspira Master Suite Ocean Front

10.0 out of 10
Exceptional
(1 review)
  • 181 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Inspira Junior Suite Swim Out Ocean View King

Inspira Junior Suite Swim Out Ocean View King

Inspira Junior Suite Swim Out Ocean View King

10.0 out of 10
Exceptional
(2 reviews)
  • 63 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Inspira Junior Suite Swim Out - King

Inspira Junior Suite Swim Out - King

Inspira Junior Suite Swim Out - King

10.0 out of 10
Exceptional
(12 reviews)
  • 63 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Inspira Junior Suite Swim Out -2 Double

Inspira Junior Suite Swim Out -2 Double

Inspira Junior Suite Swim Out -2 Double

10.0 out of 10
Exceptional
(3 reviews)
  • 63 sq m
  • Sleeps 3
  • 2 Queen Beds and 1 Twin Sofa Bed

View all photos for Inspira Junior Suite Ocean Front

Inspira Junior Suite Ocean Front

Inspira Junior Suite Ocean Front

  • 63 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Inspira Rooftop Suite

Inspira Rooftop Suite

Inspira Rooftop Suite

9.4 out of 10
Exceptional
(3 reviews)
  • 75 sq m
  • 1 bedroom
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Wheelchair Accessible Junior Suite

Wheelchair Accessible Junior Suite

Wheelchair Accessible Junior Suite

8.8 out of 10
Excellent
(5 reviews)
  • 59 sq m
  • Sleeps 3
  • 2 Queen Beds and 1 Twin Sofa Bed

View all photos for Inspira Terrace Suite - 2 Double

Inspira Terrace Suite - 2 Double

Inspira Terrace Suite - 2 Double

  • 90 sq m
  • Golf view
  • Sleeps 3
  • 2 Queen Beds and 1 Twin Sofa Bed

View all photos for Inspira Business Suite

Inspira Business Suite

Inspira Business Suite

  • 144 sq m
  • Golf view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Inspira Corner Suite - King

Inspira Corner Suite - King

Inspira Corner Suite - King

10.0 out of 10
Exceptional
(2 reviews)
  • 90 sq m
  • Golf view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Inspira Corner Suite - 2 Double

Inspira Corner Suite - 2 Double

Inspira Corner Suite - 2 Double

10.0 out of 10
Exceptional
(1 review)
  • 90 sq m
  • Golf view
  • Sleeps 3
  • 2 Queen Beds and 1 Twin Sofa Bed

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Exterior
Excellence Playa Mujeres - Adults Only All Inclusive
  • On private beach
  • Pool
  • Hot tub
  • All-inclusive
4.6 out of 5, Wonderful, 1,352 reviews
The price is €573
includes taxes & fees
16 Dec - 17 Dec
Excellence Playa Mujeres - Adults Only All Inclusive

About this property

Atelier Playa Mujeres - Adults Only - All Inclusive

Adults-only beachfront property with 4 outdoor pools
Catch some rays at the beach or spend the day relaxing at Atelier Playa Mujeres - Adults Only - All Inclusive's full-service spa. Then enjoy a meal at one of the property's 13 restaurants.
Atelier Playa Mujeres - Adults Only - All Inclusive offers 593 air-conditioned accommodations with free minibar items and laptop-compatible safes. Beds feature down comforters and premium bedding. 55-inch Smart televisions come with premium satellite channels and pay movies. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and designer toiletries.

This Punta Sam property provides complimentary wireless Internet access. Business-friendly amenities include desk chairs and phones. Additionally, rooms include espresso makers and complimentary bottled water. Housekeeping is provided daily.

A health club and complimentary bicycles are featured at the property. 4 outdoor swimming pools are on site along with a steam room and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Nuup Spa has 18 treatment rooms including rooms for couples. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and facials. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Our customers tell us they can't get enough of the pool at Atelier Playa Mujeres - Adults Only - All Inclusive. During your stay, you'll be within walking distance of Playa Mujeres Golf Club. Enjoy features like free WiFi in public areas and free self parking, plus 4 outdoor pools. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi
  • Free self parking
  • Enjoy Mexican cuisine at Mercado 19, one of the property's 13 restaurants and 12 bars/lounges
  • Take a swim in the 4 outdoor pools
  • Treat yourself to body wraps, massages, or facials at Nuup Spa
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym, a steam room, and complimentary bicycles
  • Guests have great things to say about the overall condition of the property and the clean accommodations
  • Just a 3-minute drive from Playa Mujeres Golf Club and 12 minutes from Gran Puerto Pier
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Atelier Playa Mujeres - Adults Only - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Spend the day at the beach and work on your tan in the sun loungers (chaise longues) or kick back in the shade with complimentary cabanas and umbrellas. At Atelier Playa Mujeres - Adults Only - All Inclusive you can cool off in one of the 4 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 13 restaurants and 2 coffee shops/cafes, as well as a snack bar/deli. For a drink, you can stop by one of the onsite bars, including 2 swim-up bars and 12 bars/lounges. WiFi is free in public spaces. This all-inclusive property also offers a health club, a steam room, and a garden. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 5-star Punta Sam property.

Mercado 19 - This buffet restaurant specializes in Mexican cuisine and serves breakfast and dinner.
Limón y sal - This restaurant specializes in Mexican cuisine and serves brunch and lunch. Open daily.
El Suspiro - This restaurant specializes in seafood and serves breakfast, lunch, and dinner. Open daily.
Takeshi - This restaurant specializes in Asian cuisine and serves dinner only. Open daily.
Cilento - This restaurant specializes in Italian cuisine and serves lunch and dinner. Open daily.
24-hour room service is available.

All-inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Water activities

Snorkeling

Land activities

Fitness facilities
Volleyball

Lessons/classes/games

Aerobics
Cooking
Dancing
Yoga

Entertainment

Onsite entertainment and activities
Onsite live performances
Theme parties

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
The property is a member of Preferred Hotels & Resorts.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site parking

Food and drink

  • 12 bars/lounges
  • 13 restaurants
  • 2 coffee shops/cafes
  • 2 poolside bars
  • 2 swim-up bars
  • Snack bar/deli

Restaurants on site

  • Cilento
  • El Suspiro
  • Limón y sal
  • Mercado 19
  • Takeshi

Things to do

  • 18-hole adjacent golf course
  • 4 outdoor pools
  • Art gallery
  • Evening entertainment
  • Fitness classes
  • Free bicycle rentals
  • Full-service spa
  • Golf carts
  • Golf clubhouse
  • Golf driving range
  • Health club
  • Heated pool
  • Shopping
  • Steam room
  • TV in common areas

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 7 meeting rooms
  • Conference centre (21,115 square foot of space)
  • Coworking space

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Free beach cabanas
  • Free pool cabanas
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 18 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • Hand-held showerhead
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 3 buildings
  • 5 floors
  • Banquet hall
  • Built in 2019
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding

Bathroom

  • Deep soaking bathtub
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 55-inch smart TV with premium satellite channels
  • Pay films

Food and drink

  • 24-hour room service
  • Champagne service
  • Espresso maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning
  • Ceiling fan
  • Desk chair
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Mobile key entry
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
It is the property’s policy that children under 18 years of age cannot be accommodated at the property without an accompanying parent or legal guardian. Guests are required to provide proof of the parental or legal guardian relationship and authorization upon arrival.

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per pet, per night
  • Only dogs are allowed
  • Maximum 1 (weight limit: 20 lbs per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Children and extra beds

  • Children younger than 16 are not allowed at this adults-only property. All guests 16 and older are welcome.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50 per pet, per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
Property Registration Number AVH161104JQ0
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • This is an adults-only property and guests under 16 years old aren't allowed.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Atelier Playa Mujeres All Inclusive All-inclusive property
Atelier All Inclusive All-inclusive property
Atelier Playa Mujeres All Inclusive
Atelier All Inclusive
Atelier Inclusive inclusive p

Reviews

Atelier Playa Mujeres - Adults Only - All Inclusive Reviews

9.4

Exceptional

9.8/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness
Rating 10 - Excellent. 1129 out of 1365 reviews
Rating 8 - Good. 130 out of 1365 reviews
Rating 6 - Okay. 55 out of 1365 reviews
Rating 4 - Poor. 24 out of 1365 reviews
Rating 2 - Terrible. 27 out of 1365 reviews

Reviews

4/10 Poor

Stephanie

Disliked: Staff & service, amenities
Read 1 star ratings on Google which is on par with those comments. The hotel itself is nice with good architecture and location, but service quality is extremely poor. At check in, worker didn’t even give the layout or intro of the resort. Swim up bar service was terrible. The wait to order took way too long for the amount of people. Swimming pool and jacuzzi closed early. Workers were always eager to shut everything down at closing hour at the restaurants and bars. Workers seemed so disinterested to be there.
Stayed 3 nights in Sep 2025

10/10 Excellent

Daijah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2025

10/10 Excellent

Mehmet Mert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked literally everything at this resort you name it. food, staff, pool the beach it was incredible.
Stayed 6 nights in Sep 2025

10/10 Excellent

Christina Ying Zhi

Travelled with pets, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great resort, just don't sign up for the time share presentation if you're not interested, they're very pushy and rude, which ruined the experience a little bit.
Stayed 4 nights in Sep 2025

10/10 Excellent

Brionna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
food was AMAZING.
Stayed 3 nights in Sep 2025

10/10 Excellent

Carolina

Stayed 4 nights in Sep 2025

10/10 Excellent

Vincent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay at Atelier Playa Mujeres was nothing short of amazing! From the moment I arrived, the staff made me feel like royalty with their warm hospitality and attention to detail. The resort itself is stunning—modern, beautifully designed, and impeccably maintained. The food and drinks were outstanding, offering a wide variety of world-class options that exceeded all expectations. The pools, beach, and overall atmosphere created the perfect balance of relaxation and luxury. Every part of the experience felt seamless, and I can honestly say this was one of the best vacations I’ve ever had. I can’t wait to return to Atelier Playa Mujeres and would highly recommend it to anyone looking for an unforgettable getaway!
Stayed 4 nights in Aug 2025

8/10 Good

Alysia Lynn Seale

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Didn’t like everything closing at 11. Would have liked to get liquor in room.
Stayed 5 nights in Sep 2025

10/10 Excellent

Kab Sik

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best spa ever
Stayed 3 nights in Sep 2025

10/10 Excellent

Leslie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The facility is really nice and modern. It was built in 2019. There are so many dining options and the food is delicious. The staff is kind and friendly. At night the area is quiet and tranquil.
Stayed 4 nights in Sep 2025

10/10 Excellent

Roberto

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great overall
Stayed 5 nights in Aug 2025

10/10 Excellent

Selena

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing luxurious resort.
Stayed 5 nights in Aug 2025

8/10 Good

Christine

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spa was great
Stayed 3 nights in Sep 2025

10/10 Excellent

Sayyad

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2025

8/10 Good

Isa

Stayed 4 nights in Aug 2025

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, property conditions & facilities
Better night entertainment
Stayed 4 nights in Aug 2025

10/10 Excellent

Aaron

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2025

10/10 Excellent

Chulei

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience
Stayed 5 nights in Aug 2025

10/10 Excellent

Oscar, Philadelphia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Na
Stayed 4 nights in Aug 2025

10/10 Excellent

Kayla

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Can't say enough great things about this resort! Got a membership second day in and I never fall for the timeshare thing. Can't wait to take my friends and family!
Stayed 4 nights in Aug 2025

10/10 Excellent

Ananda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooftop bar was excellent. Covered by an amazing bartender, Jorge. He was a pleasure and an amazing staff, highly recommend visiting him and experiencing his service.
Stayed 4 nights in Aug 2025

8/10 Good

Yasamin

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is the 4th or 5th time we have stayed at the resort in the last 4 years. You can definitely tell the smaller amenities that they have started to drop the ball on such has, no slippers, not a consistent turn down in the room, no makeup
Stayed 3 nights in Aug 2025

4/10 Poor

Shannon

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Some of the worst customer service I have ever experienced. Firstly - it’s very difficult to get dinner reservations here. We called in advance and they kept telling us everything is full. They had a lot of attitude and did nothing to make up for it. My room flooded and I fell - they yelled at me. Then the power fuse in my room blew and they again, took 1 hours
Stayed 4 nights in Aug 2025

10/10 Excellent

Dianna Alexis

Stayed 4 nights in Aug 2025

10/10 Excellent

Michelle Vulinh

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All around a solid 5/5 stay! The staff is amazing and the hotel itself is very maintained.
Stayed 3 nights in Aug 2025

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