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Hotel Description

Our customers tell us that they can't get enough of the comfortable beds at Hotel Silken Atlántida Santa Cruz. During your stay, you'll be connected to a shopping centre and just a quick walk from El Tanque Cultural Space. Enjoy features like free WiFi in public areas, plus a restaurant and a fitness centre. Built in 2001, this 4-star hotel has 144 rooms over 9 floors. Each room includes amenities such as free WiFi and a flat-screen TV.

  • Air-conditioned rooms with flat-screen TVs, minibars and room service
  • Free WiFi
  • Drinking and dining options include a restaurant, a coffee shop and a bar/lounge
  • Buffet breakfast offered for a fee
  • Self-parking and extended parking available for a fee
  • Services include dry cleaning/laundry, concierge services and tour or ticket assistance
  • On-site recreation includes a fitness centre and a sauna
  • Guests have great things to say about the helpful staff and the beds
  • Steps from El Tanque Cultural Space and 5 minutes on foot from Centro Comercial Meridiano
  • Local-area shuttle service available for a fee

Comfort Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max
€66* Per night/room 3 Oct - 4 Oct

Junior Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Offer

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Junior Suite (Silken Club)

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Deluxe Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Double Room Single Use

Bed Count 2 Twin Beds Maximum Occupancy 1 Max

Renovations + Closures

The following facilities or services will be unavailable from June 1 2021 to October 1 2021 (dates subject to change):

  • Dining venue(s)
  • Fitness facilities
  • Shuttle services

Property Features

Hotel Silken Atlántida Santa Cruz offers its guests a spa tub, a sauna, and a fitness centre. Along with a restaurant and a coffee shop/café, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. You'll find a business centre on site. A rooftop terrace, tour or ticket assistance, and concierge services are also featured at the business-friendly Hotel Silken Atlántida Santa Cruz. For a fee, parking is available. This 4-star Santa Cruz de Tenerife hotel is smoke free.

  • 144 guestrooms or units
  • 9 levels
  • 2 buildings
  • Built in 2001
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Deli
  • Terrace on the roof
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Newspapers in lobby (free)
  • Bellhop
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Long-term parking (surcharge) , Self parking (surcharge)

Transport

  • Property shuttles: Area shuttle
  • Parking: Self parking and extended parking available for a surcharge

Room Amenities

Hotel Silken Atlántida Santa Cruz offers 144 forms of air-conditioned accommodation with minibars and laptop-compatible safes. Flat-screen televisions come with satellite channels. Bathrooms include a bath, designer toiletries, bidets and complimentary toiletries. This Santa Cruz de Tenerife hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include a hairdryer and blackout curtains. A nightly turndown service is provided and housekeeping is offered on a daily basis.

  • Minibar
  • In-room dining (limited hours)
  • Flat-screen television
  • Satellite channels
  • Bathtub
  • Housekeeping (daily)
  • Nightly turndown service
  • Newspapers (free)
  • Hairdryer
  • Laptop safe
  • Designer toiletries
  • Bidet
  • Telephone
  • Desk
  • Blackout curtains
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom
  • Wardrobe or cupboard

Food & Drink

Guests can enjoy buffet breakfast for a fee.

JARDIN DE TACORONTE – This restaurant serves breakfast, lunch and dinner. A children's menu is available.

On-site venue No. 2 – This buffet restaurant specialises in international cuisine and serves breakfast, lunch and dinner.

On-site venue No. 3 – This gastropub only serves lunch.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a spa tub, a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Snorkelling nearby

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Well-lit path to entrance
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

If you are planning to arrive after 6:00 PM, please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

Guests arriving after 6:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 40.0 per night.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)

This property accepts Visa, Mastercard, American Express, Diners Club, debit cards and cash

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates). This property accepts Visa, Mastercard, American Express, Diners Club, debit cards and cash. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser. Contactless checkout is available. Individually wrapped food options are available through room service. Each guest room is kept vacant for a minimum of 24 hours between bookings.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Gloves are available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Property Registry Number – B01568377
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available through room service
  • Debit cards
  • Gap period enforced between guest stays - 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: EUR 16 per person (approximately)
  • Self-parking fee: EUR 12 per day
  • Extended parking fee: EUR 12 per night
  • Rollaway bed fee: EUR 40.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Silken Atlántida
  • Silken Atlántida Hotel
  • Silken Atlántida Hotel Santa Cruz
  • Silken Atlántida Santa Cruz
  • Silken Santa Cruz
  • Silken Atlántida Santa Cruz Hotel Santa Cruz De Tenerife
  • Silken Atlántida Santa Cruz Hotel
  • Silken Atlántida Santa Cruz Santa Cruz De Tenerife
  • Hotel Silken Atlántida Santa Cruz Santa Cruz de Tenerife
  • Silken Atlantida Santa Cruz
  • Hotel Silken Atlántida Santa Cruz Hotel
  • Hotel Silken Atlántida Santa Cruz Santa Cruz de Tenerife
  • Hotel Silken Atlántida Santa Cruz Hotel Santa Cruz de Tenerife

You should know

  • Onsite cash transactions can't exceed EUR 2500, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.