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Eurostars Atlantida

4.0 star property

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Photo gallery for Eurostars Atlantida

Front of property
Sauna
Minibar, in-room safe, desk, blackout curtains
Bar (on property)
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Spa
  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Business services

Explore the area

View in a map
Avenida del Tres de Mayo, s/n, Santa Cruz de Tenerife, Tenerife, 38005
  • Place, Centro Comercial Meridiano
    ‪2 min walk‬
  • Place, Cesar Manrique Waterpark
    ‪7 min walk‬
  • Place, Tenerife Auditorium
    ‪8 min walk‬
  • Airport, Santa Cruz de Tenerife (TFN-Tenerife North)
    ‪8 min drive‬

Room options

View all photos for Deluxe Double Room Single Use

Minibar, in-room safe, desk, blackout curtains

Deluxe Double Room Single Use

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 1
  • 1 Double Bed OR 2 Single Beds

View all photos for Deluxe Double Room

Minibar, in-room safe, desk, blackout curtains

Deluxe Double Room

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Superior Double Room Single Use

Minibar, in-room safe, desk, blackout curtains

Superior Double Room Single Use

  • Sleeps 1
  • 1 Double Bed OR 2 Single Beds

View all photos for Superior Double Room

Minibar, in-room safe, desk, blackout curtains

Superior Double Room

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Premium Double Room Single Use

Minibar, in-room safe, desk, blackout curtains

Premium Double Room Single Use

  • Sleeps 1
  • 1 Double Bed OR 2 Single Beds

View all photos for Premium Double Room

Minibar, in-room safe, desk, blackout curtains

Premium Double Room

  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Junior Suite (1 Pax)

Minibar, in-room safe, desk, blackout curtains

Junior Suite (1 Pax)

  • Sleeps 1
  • 1 Double Bed OR 2 Single Beds

View all photos for Junior Suite

Minibar, in-room safe, desk, blackout curtains

Junior Suite

  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Junior Suite (Premium | 1 Pax)

Minibar, in-room safe, desk, blackout curtains

Junior Suite (Premium | 1 Pax)

  • Sleeps 1
  • 1 Double Bed OR 2 Single Beds

View all photos for Junior Suite (Premium)

Minibar, in-room safe, desk, blackout curtains

Junior Suite (Premium)

  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Junior Suite (Family)

Junior Suite (Family)

Junior Suite (Family)

  • Sleeps 4
  • 1 Double Bed OR 2 Single Beds

View all photos for Superior Double Room (3 Pax)

Minibar, in-room safe, desk, blackout curtains

Superior Double Room (3 Pax)

  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Double Room (3 Pax)

Minibar, in-room safe, desk, blackout curtains

Deluxe Double Room (3 Pax)

  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

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About this property

Eurostars Atlantida

Hotel with a full-service spa, 9-minute walk to Tenerife Auditorium
Along with a full-service spa, this smoke-free hotel has a fitness center and a conference center. WiFi in public areas is free. Additionally, spa services, a business center, and wedding services are onsite.
Air-conditioned accommodations at Eurostars Atlantida offer minibars and laptop-compatible safes. Flat-screen televisions come with satellite channels. Bathrooms include bathtubs, designer toiletries, bidets, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include a fitness center.
Guests can indulge in a pampering treatment at the hotel's full-service spa, ATLANTIDA. The spa is equipped with a sauna. The spa is open daily.
Our customers tell us they can't get enough of the helpful staff at Eurostars Atlantida. During your stay, you're just a quick walk from Tenerife Auditorium. Enjoy features like free WiFi in public areas, plus a full-service spa and a gym.
  • Free WiFi (speed: 25+ Mbps)
  • Buffet breakfast served daily for a fee
  • Indulge in a treatment at the full-service spa
  • Amenities include a business center, meeting rooms, and a conference center
  • Onsite recreation includes a gym
  • Steps from Centro Comercial Meridiano and El Tanque Cultural Space
  • Local-area shuttle service available for a fee
Eurostars Atlantida offers its guests a full-service spa and a fitness center. WiFi is free in public spaces. Business amenities include a business center and meeting rooms. Spa services, a terrace, and room service (during limited hours) are also featured at the business-friendly Eurostars Atlantida.

This 4-star Santa Cruz de Tenerife hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 7:00 AM to 10:00 AM.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Area shuttle (surcharge)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: EUR 18 for adults and EUR 18 for children

Things to do

  • Full-service spa
  • Gym

Family friendly

  • Soundproofed rooms

Guest services

  • Housekeeping (daily)
  • Porter/bellhop
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Conference centre
  • Meeting rooms

Outdoors

  • Terrace

Full-service spa

  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub
  • Bidet
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with cable/satellite channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for EUR 40.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 18 for adults and EUR 18 for children
  • Rollaway bed fee: EUR 40.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Children stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Silken Atlántida
Silken Atlántida Hotel
Silken Atlántida Hotel Santa Cruz
Silken Atlántida Santa Cruz
Silken Santa Cruz
Silken Atlántida Santa Cruz Hotel Santa Cruz De Tenerife
Silken Atlántida Santa Cruz Hotel
Silken Atlántida Santa Cruz Santa Cruz De Tenerife
Hotel Silken Atlántida Santa Cruz Santa Cruz de Tenerife
Silken Atlantida Santa Cruz
Hotel Silken Atlántida Santa Cruz Hotel
Hotel Silken Atlántida Santa Cruz Santa Cruz de Tenerife
Hotel Silken Atlántida Santa Cruz Hotel Santa Cruz de Tenerife

Eurostars Atlantida Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 516 out of 1001 reviews
Rating 8 - Good. 363 out of 1001 reviews
Rating 6 - Okay. 79 out of 1001 reviews
Rating 4 - Poor. 31 out of 1001 reviews
Rating 2 - Terrible. 12 out of 1001 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Jorge Alfredo

Liked: Cleanliness, staff & service
Good
Stayed 1 night in Nov 2025

4/10 Poor

Mark

Travelled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
We stay at Atlántida very often but this time wasn’t that good. We didn’t have soap in the shower which was an issue because before the hotel used to have sponges, toothbrush, combs etc this nothing was available in our room.
Stayed 1 night in Nov 2025

10/10 Excellent

Itay

Business traveller, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Great hotel with parking. Close to shopping center and in a walking distance from city center.
Stayed 3 nights in Nov 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities
Everything was wonderful. The staff was excellent. Great breakfast. The location was very central. I do plan on returning to the Canary Islands and when I am in Santa Cruz, I’ll be staying here again.
Stayed 8 nights in Oct 2025

8/10 Good

maryam

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2025

10/10 Excellent

Mark J

Stayed 3 nights in Sep 2025

6/10 Okay

Orhan

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Sep 2025

8/10 Good

Gary

Stayed 1 night in Aug 2025

4/10 Poor

Anthony

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
This hotel failed where it matters; a moving bed with hard mattress, low quality pillows and a lacklustre shower that varied in temperature to make showering unpleasant. Bathroom towels were forgotten. The bathroom cardboard cups disintegrated by day 3! There was a kettle, coffee, tea & sugar, but no milk; reception told us to go to the restaurant! Replacement coffee was forgotten, in the end we bought our own supplies from a supermarket, it was easier. I had booked a Silken hotel in Zaragoza for October, but will now be cancelling. I do not recommended this hotel.
Stayed 3 nights in Aug 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable

Nice room, the highlight was the breakfast spread which was excellent. Parking not immediately obvious but after a trip round the block, I found it.
Stayed 2 nights in Jul 2025

10/10 Excellent

Carlos

Stayed 3 nights in Jul 2025

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay, beautiful room. Easy process
Stayed 1 night in Jun 2025

4/10 Poor

Axel, Gran Canaria

Room view
Stayed 1 night in Jun 2025

10/10 Excellent

ralph renaud

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in May 2025

6/10 Okay

Manuel

Disliked: Amenities
.
Stayed 8 nights in May 2025

10/10 Excellent

Martin

Liked: Cleanliness, amenities
Clean, great location downtown
Stayed 2 nights in Apr 2025

10/10 Excellent

Pavel

Stayed 4 nights in Apr 2025

10/10 Excellent

Miguel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Director and the other executive staff were very professional, polite And friendly!! The food was delicious. We were very impressed with their positive attitude. We stayed in for three weeks. it was our second time in Silken Hotel . Tenerife. We hardly recommend it to everyone!!
Stayed 2 nights in Apr 2025

10/10 Excellent

Suzanne

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort

Nice

Nice clean hotel good location. Glass lift with amazing views. Will stay here again.
Stayed 1 night in Apr 2025

8/10 Good

ADOLFO

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 5 nights in Mar 2025

10/10 Excellent

Frederic

Stayed 3 nights in Mar 2025

10/10 Excellent

HARRY

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Mar 2025

6/10 Okay

Elizabeth

Travelled with partner
Liked: Staff & service
Buen hotel. Pero el baño necesita remodelación y mejor limpieza. El cuarto estaba bien. Buena localización.
Stayed 2 nights in Mar 2025

10/10 Excellent

John

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

6/10 Okay

Omar

Liked: Cleanliness
Stayed 4 nights in Dec 2024