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Holiday Inn Express Xalapa by IHG

3.0 star property

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Photo gallery for Holiday Inn Express Xalapa by IHG

Exterior
Exterior
Down duvets, in-room safe, desk, blackout curtains
Exterior
Exterior

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Parking available
  • Gym
  • Breakfast included
  • Laundry
  • Air conditioning
  • 24/7 front desk

Explore the area

Map
Av. I Zaragoz 8, Col. Centro, Xalapa, VER, 91000
  • Juarez Park
    ‪1 min walk‬
  • Xalapa Cathedral
    ‪2 min walk‬
  • Paseo de los Lagos Park
    ‪7 min walk‬
  • Xalapa, Veracruz (JAL-El Lencero)
    ‪23 min drive‬

Room options

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | Room amenity

Suite, 1 King Bed

  • 50 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Room amenity

Standard Room, 1 King Bed

  • 24 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible

Room amenity

Standard Room, 2 Queen Beds, Accessible

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

Room amenity

Standard Room, 2 Queen Beds

  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, City View

Room amenity

Standard Room, 2 Queen Beds, City View

  • 30 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

Standard Room

Standard Room

  • 30.0 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Reception

HB Xalapa

  • Pool
  • Pet-friendly
  • Parking included
  • Free WiFi
4.5 out of 5, Wonderful, (474)
The price is €51
for 1 room
includes taxes & fees
18 May - 19 May
HB Xalapa

About this property

Holiday Inn Express Xalapa by IHG

Hotel in Xalapa with free breakfast and area shuttle service
A fitness center, a 24-hour business center, and self parking are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas, and a free area shuttle are also provided. Additionally, a business center, conference space, and dry cleaning are onsite.
Holiday Inn Express Xalapa by IHG offers 115 air-conditioned accommodations with safes and coffee/tea makers. Beds feature down comforters. 32-inch flat-screen televisions come with premium cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Our customers tell us they can't get enough of the helpful staff at Holiday Inn Express Xalapa by IHG. During your stay, you're just a quick walk from Juarez Park. Free breakfast, free WiFi in public areas, and a free area shuttle are available.
  • Free buffet breakfast served daily
  • Free WiFi
  • Self parking available for a fee
  • Services include dry cleaning/laundry, tour or ticket assistance, and luggage storage
  • Onsite recreation includes a gym
  • Steps from Juarez Park and Xalapa Cathedral
  • Free local-area shuttle service
WiFi is free in public spaces. Business amenities include a 24-hour business center and a meeting room. Free breakfast is available daily. A free area shuttle within 10 kilometers is available. A fitness center, a vending machine, and multilingual staff are also featured at the business-friendly Holiday Inn Express Xalapa by IHG. For a fee, parking is available.

This 3-star Xalapa hotel is smoke free.

Guests are served free buffet breakfast daily.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free area shuttle up to 10 kilometres
  • Area shuttle
  • Secured, covered parking on site (MXN 25 per day)
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily

Things to do

  • Gym

Family friendly

  • Free area shuttle
  • Free cot
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Conference space
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 1 PM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self parking fee: MXN 25 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Front desk staff will greet guests on arrival at the property.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Xalapa Hotel
Holiday Inn Express Xalapa

Holiday Inn Express Xalapa by IHG Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 386 out of 542 reviews
Rating 8 - Good. 121 out of 542 reviews
Rating 6 - Okay. 25 out of 542 reviews
Rating 4 - Poor. 8 out of 542 reviews
Rating 2 - Terrible. 2 out of 542 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Pablo

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was clean ans staff was so nice. Hotel is also close to shopping and dining options. Highly recommended.
Stayed 9 nights in Dec 2024

8/10 Good

SILVIA

Travelled with family
Liked: Cleanliness, staff & service
Sólo funcionó un elevador de la plaza al hotel y las escaleras eléctricas para bajar estaban desactivadas.
Stayed 5 nights in Dec 2024

6/10 Okay

Carlos

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property charges for parking and the elevator is something else
Stayed 2 nights in Dec 2024

10/10 Excellent

Rubicelia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious rooms, with comfy bedding
Stayed 8 nights in Nov 2024

10/10 Excellent

Mariana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is super clean and friendly
Stayed 1 night in Nov 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very quiet room
Stayed 1 night in Nov 2024

10/10 Excellent

Javier

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Javier, Guatemala

Good relaction price/ quality
Stayed 1 night in Nov 2024

10/10 Excellent

Sebastian J

Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 3 nights in Oct 2024

10/10 Excellent

Luisa

Stayed 4 nights in Aug 2024

8/10 Good

Rubicelia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It is a walking distance to touristic attractions
Stayed 5 nights in Aug 2024

10/10 Excellent

Ingrid

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo estuvo excelente y el personal súper amable en especial César en la cocina y un muchacho alto en el lobby gracias!
Stayed 3 nights in Jun 2024

10/10 Excellent

JUAN E

Stayed 2 nights in Jun 2024

10/10 Excellent

Rocio

Stayed 1 night in May 2024

8/10 Good

Frederick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfy Stay in Centro

Hotel located in Centro near beautiful park and the city cathedral. Secure underground parking. Room was excellent. One of the most comfortable bed and pillows I’ve experienced in a long while. Hotel is located within a Plaza Building which offers a Movie theater and several restaurants.
Stayed 3 nights in May 2024

10/10 Excellent

Bernardo, Beaverton

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

4/10 Poor

Arturo

Liked: Cleanliness
Disliked: Amenities
I didn't like that the front desk woman made a Copy Of My US Passport when she asked me for an ID, she should have only see it but no to copy it, I make Holiday Inn responsible for the misuse of my US Passport; We got an ugly room with not view and I mentioned this to the front desk lady but they just didn't care. No Hotel in The US or Europe have ever made copies of my ID

10/10 Excellent

Eladio

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great service, great complimentary breakfast, great location, easy parking
Stayed 1 night in Jan 2024

10/10 Excellent

Enrique, zapopan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Sergio

Stayed 1 night in Dec 2023

10/10 Excellent

Ruben

Liked: Cleanliness, staff & service, property conditions & facilities
El personal del front desk muy amable. Todo muy bien en general
Stayed 1 night in Dec 2023

10/10 Excellent

velia

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything ok
Stayed 1 night in Oct 2023

10/10 Excellent

Hannah

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We very much enjoyed our 4 nights at this hotel. It was easy to access, easy parking ( 25 pesos a night) and extremely clean. You can easily walk over to the park. The room was large and the beds were confortable. The breakfast had fruit, breads, cereal , eggs, a variety of other dishes.
Stayed 3 nights in Sep 2023

2/10 Terrible

maria teresa

Stayed 1 night in Sep 2023

10/10 Excellent

Ariel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Great location, clean and comfortable rooms. Parking is paid separate and there was a festival when we arrived so we didn’t have parking for a while. Otherwise, everything was great.
Stayed 3 nights in Sep 2023

8/10 Good

Aida

Liked: Cleanliness, staff & service, amenities
I didn’t like the problem with the elevators failing constantly
Stayed 4 nights in Aug 2023