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ibis Amsterdam City West

3.5 star property

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Exterior
Front of property – evening/night
Business Room, 1 Double Bed
Exterior
Double Room, 1 Double Bed

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • 24/7 front desk
  • Pet-friendly
  • Housekeeping
  • Parking available

Explore the area

View in a map
Transformatorweg 36, Amsterdam, 1014 AK
  • Place, Anne Frank House
    ‪8 min drive‬
  • Place, Dam Square
    ‪10 min drive‬
  • Place, Leidseplein
    ‪11 min drive‬
  • Airport, Amsterdam (AMS-Schiphol)
    ‪13 min drive‬

Room options

View all photos for Double Room, 1 Double Bed

In-room safe, desk, soundproofing, iron/ironing board

Double Room, 1 Double Bed

8.2 out of 10
Very good
(15 reviews)
  • 17 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room, 2 Single Beds

In-room safe, desk, soundproofing, iron/ironing board

Twin Room, 2 Single Beds

8.6 out of 10
Excellent
(12 reviews)
  • 17 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Business Room, 1 Double Bed

In-room safe, desk, soundproofing, iron/ironing board

Business Room, 1 Double Bed

8.0 out of 10
Very good
(4 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 3 Single Beds

In-room safe, desk, soundproofing, iron/ironing board

Standard Room, 3 Single Beds

7.8 out of 10
Good
(6 reviews)
  • 18 sq m
  • Sleeps 3
  • 3 Twin Beds

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About this property

ibis Amsterdam City West

Hotel in Amsterdam with a 24-hour front desk and a coffee shop
This smoke-free hotel features a restaurant, a bar/lounge, and a coffee shop/cafe. WiFi in public areas is free. Other amenities include self parking, dry cleaning, and laundry facilities. Housekeeping is available on request.
Ibis Amsterdam City West offers 180 accommodations with safes and hair dryers. Premium cable television is provided. Bathrooms include showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Our customers tell us they can't get enough of the helpful staff at ibis Amsterdam City West. During your stay, you'll be within walking distance of Westergasfabriek Culture Park. Features include free WiFi in public areas, plus a restaurant and a bar.
  • Free WiFi
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant, and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Services include dry cleaning/laundry, tour or ticket assistance, and luggage storage
  • Onsite recreation includes bike rentals
  • 11 minutes by car from Van Gogh Museum and 12 minutes from Dam Square
  • Pets welcome for a fee
There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. A terrace, a vending machine, and multilingual staff are also featured at ibis Amsterdam City West. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3.5-star Amsterdam hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:30 AM and on weekends from 7:00 AM to 11:00 AM.
Ibis Amsterdam City West has a restaurant on site.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Covered parking on site (EUR 17 per day)
  • Limited on-site parking

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; EUR 18 for adults and EUR 9 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Bicycle rentals

Family friendly

  • In-room cot
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Computer station

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (90 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant

More

  • 9 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with premium cable channels

More

  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Heating
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Early check-in subject to availability
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: EUR 10
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: EUR 15 per pet, per night
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • An effective city/local tax rate of 12.50 percent will be charged

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 18 for adults and EUR 9 for children
  • Covered self parking fee: EUR 17 per day
  • Pet fee: EUR 15 per pet, per night
  • Service animals are exempt from fees
  • Late check-out fee: EUR 10 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Photos appearing in the property description reflect the brand standard and are for illustrative purposes only.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Hotelstars Union assigns an official star rating for properties in Netherlands. This property is rated 3 star Superior and is displayed on this page as 3.5 stars.

Property is also known as

Amsterdam City West ibis
ibis Amsterdam City West
ibis Hotel Amsterdam City West
Accor Amsterdam City West
Ibis Amsterdam City West Hotel Amsterdam
ibis Amsterdam City West Hotel
Accor Amsterdam City West
ibis Amsterdam City West Hotel
ibis Amsterdam City West Amsterdam
Ibis Amsterdam City West Hotel Amsterdam

ibis Amsterdam City West Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 307 out of 1001 reviews
Rating 8 - Good. 492 out of 1001 reviews
Rating 6 - Okay. 154 out of 1001 reviews
Rating 4 - Poor. 24 out of 1001 reviews
Rating 2 - Terrible. 24 out of 1001 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Christopher

Stayed 1 night in Jul 2025

10/10 Excellent

Christopher

Stayed 2 nights in Jul 2025

10/10 Excellent

Giovanni

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not a single walking-distance convenient store.
Stayed 4 nights in Jul 2025

8/10 Good

Guru Vishwanath, Singapore

Travelled with group
Liked: Staff & service, property conditions & facilities
NA
Stayed 1 night in Jun 2025

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

6/10 Okay

Miguel

Travelled with family, Travelled with partner
Liked: Property conditions & facilities
The property was very nice, it was clean, it was friendly, although there were some issues with our bed and bathroom, the bed had a stain on it by the heads, and the toilet had an unpleasant odor in it. The staff were accommodating and pleasant to work with, and also there is a Burger King right beside the hotel.
Stayed 2 nights in Jun 2025

2/10 Terrible

Sunny

Stayed 3 nights in Jun 2025

8/10 Good

Christopher

Liked: Amenities, property conditions & facilities
Out of town
Stayed 3 nights in May 2025

8/10 Good

Kim, Nanaimo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was my third stay at this property and I find it clean comfortable and with great staff. Bus service to the city centre or to the train station is every 10 minutes and is very quick to either destination
Stayed 2 nights in May 2025

8/10 Good

Giovana

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had an overall good experience, easy to get to and from center, airport and train station (by bus or car service). Staff was friendly.
Stayed 3 nights in Mar 2025

10/10 Excellent

Emma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

Alessandro

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
It was good stay
Stayed 4 nights in Jan 2025

4/10 Poor

keziah

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice property and not too far from the city good transport links for all areas
Stayed 3 nights in Dec 2024

10/10 Excellent

Garret

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Dec 2024

10/10 Excellent

Judd

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really close to transport links to Centraal, also a nice 15 minute walk to Sloterdijk station. Lovely hotel, will stay again.
Stayed 3 nights in Oct 2024

10/10 Excellent

Laíz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

6/10 Okay

Karen

Travelled with group
Liked: Amenities
Stayed just outside the city good busses remember to check in and also out with your bank card
Stayed 3 nights in Oct 2024

8/10 Good

Edward

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Odd people wandering about the area, we even had panhandlers come up to us while sitting at tables outside the property asking for money. Others were obviously sizing us up to see if we were gullible (which we are not). Very unpleasant!
Stayed 2 nights in Aug 2024

10/10 Excellent

Matthew

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

8/10 Good

LAURIE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

6/10 Okay

Michele

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities
Not a terrible hotel, but i have stayed in far better here for less money. There was a horrible smell as you enter the main reception and go towards the lifts. I will not be returning to this hotel
Stayed 4 nights in Aug 2024

8/10 Good

Robert

Stayed 4 nights in Jul 2024

10/10 Excellent

Svajunas

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 2 nights in Jul 2024

10/10 Excellent

Cristian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

8/10 Good

Chris

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2024

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