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Mercure Amsterdam City

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Photo gallery for Mercure Amsterdam City

A boat named 'AMSTERDAM' docked at a waterfront location with a building in the background.
A restaurant with a mural of Amsterdam buildings, tables, and chairs.
A food shop named 'Stach Foodshop' with a checkout area, shelves stocked with various products, and baskets of groceries.
An outdoor seating area with tables and chairs by a body of water, featuring a rowboat.
A bar area with a circular bar counter, wooden stools, and a unique ceiling light fixture.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym
  • Parking available

Explore the area

View in a map
Joan Muyskenweg 10, Amsterdam, 1096 CJ
  • Place, Amstel Business Park
    ‪1 min walk‬
  • Place, Park Somerlust
    ‪9 min walk‬
  • Place, RAI Exhibition and Congress Centre
    ‪2 min drive‬
  • Airport, Amsterdam (AMS-Schiphol)
    ‪12 min drive‬

Room options

View all photos for Classic Room, 1 Double Bed

A hotel room with a bed, a chair, a bedside table with a lamp, and a wall with a geometric pattern.

Classic Room, 1 Double Bed

8.8 out of 10
Excellent
(44 reviews)
  • River view
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Twin Room, Multiple Beds (Privilege)

A hotel room with a bed, a small table, a chair, a sofa, and a large window offering a city view.

Twin Room, Multiple Beds (Privilege)

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for Privilege, Twin Room, 2 Single Beds

A hotel room with a large bed, a small round table, a blue armchair, a floor lamp, and a large window with curtains.

Privilege, Twin Room, 2 Single Beds

8.0 out of 10
Very good
(1 review)
  • City view
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Classic Twin Room, 2 Single Beds

A hotel room with a bed, a desk, a chair, a table, and two windows.

Classic Twin Room, 2 Single Beds

9.0 out of 10
Wonderful
(4 reviews)
  • River view
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Triple Room, 1 Double Bed with Sofa bed (Privilege)

A hotel room with a large bed, a desk, a chair, and a view of the city through the window.

Triple Room, 1 Double Bed with Sofa bed (Privilege)

8.8 out of 10
Excellent
(3 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for Quadruple Room, 1 Double Bed with Sofa bed (Privilege)

A hotel room with a large bed, a smaller bed, a desk, and a chair.

Quadruple Room, 1 Double Bed with Sofa bed (Privilege)

9.4 out of 10
Exceptional
(14 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Privilege, Room, 1 Double Bed

A modern hotel room with a large bed, a desk with a laptop, and a framed picture on the wall.

Privilege, Room, 1 Double Bed

8.8 out of 10
Excellent
(13 reviews)
  • River view
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Junior Suite, 1 Double Bed

A hotel room with a bed, two wall-mounted lamps, a framed artwork, and a glass shower enclosure.

Junior Suite, 1 Double Bed

  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

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About this property

Mercure Amsterdam City

A restaurant, a fitness center, and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a sauna, a coffee shop/cafe, and self parking. Housekeeping is available on request.
Mercure Amsterdam City offers 368 accommodations with laptop-compatible safes and espresso makers. Refrigerators and coffee/tea makers are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Amsterdam hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Mercure Amsterdam City. During your stay, you're just a quick walk from Amstel Business Park. Enjoy features like free WiFi in public areas, plus a restaurant and a gym.
  • Free WiFi
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant, and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym, a steam room, and a sauna
  • Just a 3-minute drive from RAI Exhibition and Congress Centre and a few minutes from Ziggo Dome
Mercure Amsterdam City offers its guests a sauna and a fitness center. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Business amenities include a business center and 11 meeting rooms. Event space at this hotel measures 9042 square feet (840 square meters) and includes conference space. A library, a terrace, and a vending machine are also featured at the luxury Mercure Amsterdam City. Parking is available for a fee.

This 4.5-star Amsterdam hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM and 10:00 AM.
Onsite venue - This restaurant specializes in international cuisine and serves lunch, dinner, and light fare. Guests can enjoy drinks at the bar. Open daily.
L'Ambiance - This restaurant serves breakfast only. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Parking on site (EUR 34 per day)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 6:30 AM to noon on weekends; EUR 26 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Couples/private dining

Restaurants on site

  • L'Ambiance

Things to do

  • Bicycle rentals
  • Foosball table
  • Gym
  • Library
  • Sauna
  • Steam room

Family friendly

  • In-room cot
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 11 meeting rooms
  • 9,042 square feet of conference space
  • Business centre

Outdoors

  • Garden
  • In a regional park
  • On a river
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Handrails in stairways
  • Lift
  • Visual alarms in hallways
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift

More

  • 18 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% organic food
  • Banquet hall
  • Built in 1990
  • Comprehensive food waste policy
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally sourced food prioritised
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Some LED lighting used
  • Some profits reinvested in community and sustainability
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Waste recycling policy

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Espresso maker
  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches used
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: noon
Early check-in subject to availability
Early check-in fee: EUR 30.00
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: EUR 30

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for EUR 30.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • An effective city/local tax rate of 12.50 percent will be charged

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 26.00 per person
  • Self parking fee: EUR 34 per day
  • Early check-in fee: EUR 30.00 (subject to availability)
  • Late check-out fee: EUR 30 (subject to availability)
  • Rollaway bed fee: EUR 30.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property class

Hotelstars Union assigns an official star rating for properties in Netherlands. This property is rated 4 star Superior and is displayed on this page as 4.5 stars.

Property is also known as

Amsterdam City Mercure Hotel
Mercure Amsterdam City
Mercure Hotel Amsterdam City
Mercure Amsterdam
Mercure Amsterdam City Hotel
Mercure Amsterdam City Amsterdam
Mercure City Amsterdam City Hotel
Mercure Amsterdam City Hotel Amsterdam

Mercure Amsterdam City Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 497 out of 1005 reviews
Rating 8 - Good. 350 out of 1005 reviews
Rating 6 - Okay. 101 out of 1005 reviews
Rating 4 - Poor. 40 out of 1005 reviews
Rating 2 - Terrible. 17 out of 1005 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Dina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our stay every thing was fantastic ❤️
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Razvan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, nice staff and pretty close to public transport.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

CHLOE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice hotel, short walk to the metro station to get into the centre. Staff were friendly
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Lesley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel! Our room was amazing, new and very clean. The staff were lovely and so helpful. A short walk to the metro which got us into Amsterdam city centre in no time.
Stayed 5 nights in Apr 2026
Verified review

10/10 Excellent

Shikhar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was fresh everyday! Easy and comfortable stay
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Petter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Plenty of options for breakfast, made it worth the extra cost (although a bit expensive for me). Clean room, helpful staff. The bar looked okay.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Henrik

Liked: Cleanliness, staff & service, property conditions & facilities
Great!
Stayed 2 nights in Apr 2026
Verified review

8/10 Good

Samuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Shawn

Liked: Cleanliness, amenities, property conditions & facilities
The staff was nice and the room was beautiful.
Stayed 4 nights in Nov 2025
Verified review

10/10 Excellent

Calvin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff helped us recover luggage that was lost by the airline. They were awesome in contacting them
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Karla

Liked: Staff & service, amenities, property conditions & facilities
Excellent hotel very convenient for public transportation but the AC didn’t work very good
Stayed 2 nights in Apr 2026
Verified review

4/10 Poor

Won

Liked: Cleanliness, staff & service
Disliked: Amenities
The staff were all friendly, but the hotel itself lacked charm. It seems they need to pay closer attention to the needs of their guests. Realistically speaking, it is on par with a 3-star hotel.
Stayed 1 night in Apr 2026
Verified review

6/10 Okay

Peter

Liked: Cleanliness
Disliked: Staff & service
To far from city and no other restaurants in the near area.
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

Cerys

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a lovely hotel with lovely staff
Stayed 2 nights in Jul 2025
Verified review

10/10 Excellent

SJCTH

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay :)

Great stay, nice and very helpful staff and clean rooms with good beds.
Stayed 1 night in Jul 2024
Verified review

8/10 Good

Holger

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amsterdam is always worth a trip...
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

CHANYANG

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 2 nights in Mar 2026
Verified review

8/10 Good

jacob

Liked: Cleanliness, staff & service, amenities
Check in was slow but staff were nice
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Vasudha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really lovely and clean hotel for a week end trip with the family x
Stayed 2 nights in Aug 2024
Verified review

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay, lovely and clean hotel
Stayed 3 nights in Aug 2023
Verified review

10/10 Excellent

Gillian

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean staff were great
Stayed 3 nights in Jun 2025
Verified review

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel in a nice quiet spot
Stayed 4 nights in Jun 2024
Verified review

6/10 Okay

IOANNIS

Liked: Cleanliness, property conditions & facilities, room comfort
Acceptable for the purpose of my stay
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Vicki

Liked: Cleanliness, staff & service, property conditions & facilities
Great service and nice rooms
Stayed 6 nights in Aug 2023
Verified review

10/10 Excellent

Rizza

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel
Stayed 1 night in Sep 2024

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