Ruby Emma Hotel Amsterdam

4.0 star property

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Photo gallery for Ruby Emma Hotel Amsterdam

Exterior
Designer toiletries, hair dryer, towels
Wow Room
Resident Room
Bar (on property)

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Housekeeping
  • Air conditioning
  • 24/7 front desk
  • Free WiFi
  • Breakfast available

Explore the area

Map
Amstelvlietstraat 4, Amsterdam, 1096 GG
  • Rijksmuseum
    ‪6 min drive‬
  • Johan Cruyff Arena
    ‪6 min drive‬
  • Van Gogh Museum
    ‪6 min drive‬
  • Amsterdam (AMS-Schiphol)
    ‪15 min drive‬

Room options

Cosy Room

  • Sleeps 2
  • 1 Queen Bed

Wow Room

  • City view
  • Sleeps 2
  • 1 Queen Bed

Mate Room

  • Sleeps 2
  • 2 Twin Beds

Lovely Room

  • Sleeps 2
  • 1 Queen Bed

Resident Room

  • City view
  • Sleeps 2
  • 1 Queen Bed

Loft Room

  • Sleeps 2
  • 1 Queen Bed

Similar properties

About this property

Ruby Emma Hotel Amsterdam

Riverfront hotel in Amsterdam with a 24-hour front desk
Along with a 24-hour front desk, this smoke-free hotel has express check-in and express check-out. WiFi in public areas is free. Additionally, tour/ticket assistance, a front-desk safe, and multilingual staff assistance are onsite.
Ruby Emma Hotel Amsterdam offers 286 accommodations with safes and designer toiletries. These individually decorated and furnished accommodations include desks. Beds feature premium bedding. 42-inch LED televisions come with premium satellite channels.

Bathrooms include complimentary toiletries and hair dryers. This Amsterdam hotel provides complimentary wireless Internet access. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

The recreational activities listed below are available either on site or nearby; fees may apply.
Our customers tell us they can't get enough of Ruby Emma Hotel Amsterdam's great location. During your stay, you're just a quick walk from Amstel Business Park. Enjoy features like free WiFi in public areas, plus breakfast (surcharge) and coworking space.
  • Free WiFi
  • Continental breakfast served daily for a fee
  • Amenities include a front-desk safe, a car charging station, and a multilingual staff
  • Onsite recreation includes bike rentals
  • Guests really like the accommodations for the overall comfort, comfy beds, and cleanliness
  • 6 minutes by car from Oosterpark and 6 minutes from Rijksmuseum
As a guest of Ruby Emma Hotel Amsterdam, you'll find a vending machine, multilingual staff, and tour/ticket assistance. WiFi is free in public spaces. Ruby Emma Hotel Amsterdam also features express check-in, express check-out, and a front-desk safe.

This 4-star Amsterdam hotel is smoke free.

For a fee, guests can enjoy continental breakfast on weekdays from 6:30 AM to 10:30 AM and on weekends from 7:00 AM to 11:00 AM.

Languages

Dutch, English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Offsite parking available (EUR 25 per day)

Food and drink

  • Continental breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; EUR 24 for adults and EUR 24 for children

Things to do

  • Bicycle rentals

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Coworking space

Outdoors

  • On a river

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 42-inch LED TV with premium satellite channels

More

  • Air conditioning (climate-controlled)
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • LED lighting
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately EUR 24 for adults and EUR 24 for children
  • Nearby parking fee: EUR 25 per day (164 ft away)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Long-term renters welcome
This property uses a grey water recycling system
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Front desk staff will greet guests on arrival at the property.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This property does not have a Netherlands Tourist Board rating. For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Crowne Plaza Amsterdam Amstel Hotel
Crowne Plaza Amstel Hotel
Crowne Plaza Amsterdam Amstel
Crowne Plaza Amstel
QO Amsterdam Hotel
QO Hotel
QO

Ruby Emma Hotel Amsterdam Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 873 out of 1270 reviews
Rating 8 - Good. 261 out of 1270 reviews
Rating 6 - Okay. 67 out of 1270 reviews
Rating 4 - Poor. 28 out of 1270 reviews
Rating 2 - Terrible. 41 out of 1270 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Zoe

Stayed 2 nights in Jan 2025

10/10 Excellent

Nidia K Flores

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the staff! Very kind. 5 minute walk from metro station. 2 minute walk to convenience store. Very luxurious for an affordable price. Can’t wait to see what their other locations have to offer!
Stayed 4 nights in Jan 2025

10/10 Excellent

JASON

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great modern hotel with nice staff that is willing to assist. Was able to check in around 7am with a room that was available.
Stayed 4 nights in Jan 2025

8/10 Good

Adijat

Stayed 1 night in Jan 2025

10/10 Excellent

J

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was my first time at the Ruby Emma, and it definitely won't be my last. I managed to lose my phone, but the staff were very sympathetic and did everything they could to help. Thankfully, the phone was returned to the reception shortly afterwards. We quickly forgot about the incident when we arrived in our room. The location was amazing, and both my fiancée and I were seriously impressed by everything.
Stayed 2 nights in Jan 2025

8/10 Good

Temi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed my stay here, especially as a solo traveler. The staff were helpful and friendly and loved how close it was to the station. Only thing I would say is that because it is a smart hotel, if you are still in the room past 11, absolutely nothing works… lights, blind so that’s my only point which I guess is smart on their behalf.
Stayed 2 nights in Jan 2025

8/10 Good

Samantha

Stayed 6 nights in Jan 2025

8/10 Good

Laveta

Stayed 3 nights in Jan 2025

10/10 Excellent

Siobhan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Jasmine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Reasonably priced and beautiful hotel.
Stayed 1 night in Jan 2025

10/10 Excellent

Ramon

Stayed 3 nights in Jan 2025

4/10 Poor

Victor

Stayed 5 nights in Dec 2024

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Most hotel rooms in Europe are small. This was very spacious. The shower was large and amazing to have the waterfall feel from the ceiling. Three minute walk to the metro. Plenty of bike options to rent. Away from all the hustle and bustle of the city center. It was a few minute ride to the city center.
Stayed 13 nights in Dec 2024

10/10 Excellent

Laura

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the location, close proximity to the metro. The hotels boutique feel and ambiance. The private elegant restaurant on the 21st floor, where i celebrated my 64th birthday. The sound proof and close out shades. We will definitely return.
Stayed 6 nights in Dec 2024

6/10 Okay

ABDULLAH

Travelled with family
Liked: Cleanliness
We liked: 1-The style, 2- Ceanliness, 3- The staff. 4- Allowing us to check-in even before chrck-in hours. 5- The metro station is 5 minutes walk. We did not like: 1- No room dining, 2- No phone in the room, 3- Limited dining hours. 4- Limited food menu. 5- Limited attractions or dining options in the area. 6- No bellman/ bellboy or concierge attendant. We did not try regular meal times (BF, L, D). So we can't comment. Although the bar stays open late hours, it's the only option to eat in the hotel. Even after you undress after a long cold night, you have to dress up again and go to the bar in the lobby if you want to order food from a limited menu! No one to carry your luggage, even if there is, no phone to ask for assistance! You must go to the front desk and request! Indeed, the hotel is not a 4-star hotel as Expedia listed. Honostly, I never experienced a similar star rating missing these features! Hotel standards are almost known and can be summarized: If it's a B&B, we expect something clean, standard furniture, and breakfast with limited options. If it's 4-star, we expect more features such as a telephone in the room, a 24 hr room service, and a comrehensive food menu. If it's a 5-star, we expect more such as luxurius building in all of facilities and services. We do not think we will visit the hotel again.
Stayed 6 nights in Dec 2024

10/10 Excellent

Lana

Liked: Cleanliness
Stayed 6 nights in Dec 2024

4/10 Poor

Harry

Stayed 2 nights in Jan 2025

10/10 Excellent

Aisha

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the rooms were very modern with lights being controlled from an ipad and a very nice design and clean!! each floor had a mini communal kitchen and lounging area which was very nice and a mini fridge inside room. would definitely recommend staying here. a downside is the hotel is about a 20/25 min drive from the main city centre. they allowed us to check in at 12 for free and a €15 euro for a late checkout till 1pm
Stayed 2 nights in Jan 2025

6/10 Okay

Rekar

Disliked: Staff & service
It’s okay please it’s kinda small
Stayed 2 nights in Jan 2025

8/10 Good

Megan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel. Room was clean and comfortable. There is a breakfast option that was delicious, was an additional cost. The bar drinks and food were delicious. Have to travel by train to get to Amsterdam, which has it's pros and cons. Easy to get around.
Stayed 4 nights in Aug 2024

10/10 Excellent

Henry

Stayed 4 nights in Dec 2024

10/10 Excellent

Lauren

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 5 nights in Dec 2024

10/10 Excellent

Gregory

Liked: Cleanliness
Stayed 4 nights in Dec 2024

10/10 Excellent

Lucy

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent stay! Great price for such a luxurious hotel. Was hesitant about it being far from the center but it is across the street from the Metro stop and only a couple stops into the different neighbourhoods to explore (and 6 to centraal). Very convenient, clean and has the coziest beds!! Will stay here again next time I visit. Also loved the free drink voucher if you choose go green at checkout as the bar is lovely!
Stayed 3 nights in Dec 2024

10/10 Excellent

Jayvonne

Stayed 1 night in Dec 2024