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Ruby Emma Hotel Amsterdam

4.0 star property

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Photo gallery for Ruby Emma Hotel Amsterdam

Exterior
Bar (on property)
Resident Room | View from room
Resident Room | Bathroom
Wow Room | Bathroom

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Housekeeping
  • 24/7 front desk
  • Free WiFi

Explore the area

View in a map
Amstelvlietstraat 4, Amsterdam, 1096 GG
  • Place, Amstel Business Park
    ‪1 min walk‬
  • Place, RAI Exhibition and Congress Centre
    ‪3 min drive‬
  • Place, Oosterpark
    ‪6 min drive‬
  • Airport, Amsterdam (AMS-Schiphol)
    ‪13 min drive‬

Room options

View all photos for Loft Room

Loft Room

Loft Room

9.6 out of 10
Exceptional
(20 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Mate Room

Mate Room

Mate Room

9.0 out of 10
Wonderful
(40 reviews)
  • Sleeps 2
  • 2 Twin Beds

View all photos for Cosy Room

1 bedroom, premium bedding, in-room safe, individually decorated

Cosy Room

9.4 out of 10
Exceptional
(68 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Lovely Room

1 bedroom, premium bedding, in-room safe, individually decorated

Lovely Room

9.0 out of 10
Wonderful
(53 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Wow Room

Wow Room

Wow Room

9.4 out of 10
Exceptional
(37 reviews)
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Resident Room

Resident Room | View from room

Resident Room

10.0 out of 10
Exceptional
(13 reviews)
  • City view
  • Sleeps 2
  • 1 Queen Bed

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About this property

Ruby Emma Hotel Amsterdam

Riverfront hotel in Amsterdam with a 24-hour front desk
Along with a 24-hour front desk, this smoke-free hotel has express check-in and express check-out. WiFi in public areas is free. Additionally, tour/ticket assistance, a front-desk safe, and multilingual staff assistance are onsite.
Ruby Emma Hotel Amsterdam offers 286 accommodations with safes and designer toiletries. These individually decorated and furnished accommodations include desks. Beds feature premium bedding. 42-inch LED televisions come with premium satellite channels.

Bathrooms include complimentary toiletries and hair dryers. This Amsterdam hotel provides complimentary wireless Internet access. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

The recreational activities listed below are available either on site or nearby; fees may apply.
Our customers tell us they can't get enough of Ruby Emma Hotel Amsterdam's great location. During your stay, you're just a quick walk from Amstel Business Park. Enjoy features like free WiFi in public areas, plus breakfast (surcharge) and coworking space.
  • Free WiFi
  • Continental breakfast served daily for a fee
  • Amenities include a front-desk safe, a car charging station, and a multilingual staff
  • Onsite recreation includes bike rentals
  • Guests really like the accommodations for the cleanliness, overall comfort, and comfy beds
  • 6 minutes by car from Oosterpark and 6 minutes from Rijksmuseum
As a guest of Ruby Emma Hotel Amsterdam, you'll find a vending machine, multilingual staff, and tour/ticket assistance. WiFi is free in public spaces. Ruby Emma Hotel Amsterdam also features express check-in, express check-out, and a front-desk safe.

This 4-star Amsterdam hotel is smoke free.

For a fee, guests can enjoy continental breakfast on weekdays from 6:30 AM to 10:30 AM and on weekends from 7:00 AM to 11:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Offsite parking available (EUR 25 per day)

Food and drink

  • Continental breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; EUR 24 for adults and EUR 24 for children

Things to do

  • Bicycle rentals

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Coworking space

Outdoors

  • On a river

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 100% renewable energy
  • At least 80% lighting from LEDs
  • Built in 2018
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 42-inch LED TV with premium satellite channels

More

  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • LED lighting
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately EUR 24 for adults and EUR 24 for children
  • Nearby parking fee: EUR 25 per day (164 ft away)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Long-term renters welcome
This property uses a grey water recycling system
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This property does not have a Netherlands Tourist Board rating. For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Crowne Plaza Amsterdam Amstel Hotel
Crowne Plaza Amstel Hotel
Crowne Plaza Amsterdam Amstel
Crowne Plaza Amstel
QO Amsterdam Hotel
QO Hotel
QO

Ruby Emma Hotel Amsterdam Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1187 out of 1688 reviews
Rating 8 - Good. 330 out of 1688 reviews
Rating 6 - Okay. 95 out of 1688 reviews
Rating 4 - Poor. 33 out of 1688 reviews
Rating 2 - Terrible. 43 out of 1688 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Alexandra Rebecca

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel. I would highly recommend.
Stayed 3 nights in Aug 2025

10/10 Excellent

Armine, Anchorage

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel with a big room. I enjoyed working on my desk. Breakfast was great as well!
Stayed 5 nights in Aug 2025

10/10 Excellent

Leticia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious room. Updated and tastefully decorated. Clean and tidy. Convenient in terms of public transportation to and from City Centre and airport. Friendly and helpful staff. With modern technology to facilitate use of elevators, access to public areas and room controls. Budget-friendly. Highly recommended!
Stayed 6 nights in Aug 2025

6/10 Okay

tim

Liked: Cleanliness
We don’t like the “self serve” upon check in. No front desk person, no concierge, and no one to help you with luggage. I would not recommend or stay here again
Stayed 2 nights in Aug 2025

10/10 Excellent

Onyinyechi Victoria

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best place to stay.. had an amazing time.
Stayed 3 nights in Aug 2025

10/10 Excellent

Viranchi

Liked: Cleanliness, staff & service, property conditions & facilities
The receptionist lady was such a great sport, approached her so much! The property was so cool as well
Stayed 3 nights in Aug 2025

10/10 Excellent

Mackenzie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel has a trendy, social atmosphere that gives off fun hostel-style vibes while still providing the comfort of a hotel. The lounge bar is a highlight — the bartenders are incredibly kind and make the experience even more enjoyable. Location is also excellent, with a tram stop just a five-minute walk away, offering easy access to anywhere in the city. Overall, the amenities were clean, comfortable, and well-maintained, making this a great place to stay.
Stayed 2 nights in Jul 2025

6/10 Okay

Claudia

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The shower didn 't drain, the fridge didn't keep things cold and the room temperature was not cold enough.
Stayed 14 nights in Aug 2025

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was simply AMAZING. The staff, restaurant, room etc. everything was amazing
Stayed 5 nights in Aug 2025

8/10 Good

Shahriar

Travelled with partner
Liked: Staff & service, property conditions & facilities
The hotel bar staff is fantastic during our whole stay, with lovely conversations and recommendations! Unfortunately, our check-in experience was poor as we were given a room that was not clean. However, the hotel staff was very understanding in quickly getting us a new room. The hotel itself advertises air-conditioned rooms, which made us ultimately choose this over a neighbouring hotel. However, the air-conditioning was very poor, and felt like it struggled to get below 25 celsius. The hotel itself is very chic, and the location is quiet but super accessible to central Amsterdam, given the metro station being only a two-minute walk away. The hotel is located in a suburb and has little nearby dining or shopping opportunities in walking distance.
Stayed 4 nights in Jun 2025

10/10 Excellent

Toyin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lovely hotel close to metro so you’ll be in central in less than 15 minutes. Staff were very friendly and happy to help
Stayed 2 nights in Aug 2025

8/10 Good

Minahil

Liked: Staff & service
Stayed 3 nights in Aug 2025

10/10 Excellent

Sandeep

Stayed 3 nights in Aug 2025

10/10 Excellent

MARTIN

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a lovely 1st stay in Amsterdam. Helen got our room available early after landing from US. Andrea provided gr8 Metro directions to get us about. Sean gave us walking guidance and Dylan makes a mean capucino and shares hus b ball knowledge. We felt at home. Killer room exterior shades!
Stayed 5 nights in Aug 2025

8/10 Good

Wing Ling

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful room
Stayed 6 nights in Jul 2025

10/10 Excellent

Patrisha

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had an amazing stay at Ruby Emma — location is away from the hustle and bustle but a 5-minute walk to the metro station. Nice room with ample space for your luggage. Friendly staff. Easy self-serve check-in.
Stayed 4 nights in Aug 2025

8/10 Good

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Carien

Loved the hotel
Stayed 1 night in Aug 2025

10/10 Excellent

Ceri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable stay on the outskirts of town.

Great hotel on the outskirts of town. Easy metro connections to the centre and about a 15 min walk to Amstel train station. Lovely, comfortable room with good sound proofing and blackout blinds. Only downside was the boiling water tap in the galley on our floor was faulty so had to go down a level to make tea.
Stayed 2 nights in Aug 2025

10/10 Excellent

Hayley

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel with kind staff. My daughter and I had a lovely stay. We liked the sustainability practiced by the hotel and as a young teen my daughter enjoyed the technology (ipad) controlled room. Hotel is a short metro ride from Amsterdam Centraal with regular trains including late into night. We recommend the hotel and would love to stay at Ruby Emma again
Stayed 2 nights in Jul 2025

10/10 Excellent

Eric

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel with great amenities and a delicious breakfast. The heart of Amsterdam is easily reachable by subway.
Stayed 3 nights in Aug 2025

6/10 Okay

Roshni

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 3 nights in Aug 2025

10/10 Excellent

Omar

Stayed 3 nights in Jul 2025

10/10 Excellent

VIVIANE, long branch

Stayed 7 nights in Jul 2025

10/10 Excellent

Joseph

Stayed 3 nights in Jul 2025

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