"Good hotel next to M5 J1. They do like to charge for parking however bed was good and breakfast was excellent will return Tram 10 min walk " More
29 Nov 2023 by gerry
Hi Mark,Thank you for staying with us and your review.It is always a pleasure to read that a guest stay has met with all of their expectations as here at Mercure we strive to provide a superior guest experience for every guest on every stay.I will share your lovely comments with The team and we look forward to seeing you again when next in the area.Kind RegardsGerryReception Team
29 Mar 2023 by gerry
Hi Balbir,Thank you for your lovely feedback on your recent stay.I am very pleased to see that you found the staff friendly and helpful and that you thoroughly enjoyed your visit.We look forward to seeing you again.Kind regardsGerryReception Team
11 Mar 2023 by gerry
Hi Adam,Thank you for your review on your recent stay with us.I will share all your lovely comments with The Team and I am very pleased to see that your stay has met with all of your expectations.We look forward to seeing you again .Kind RegardsGerryReception Team
12 May 2022 by gerry
Hi Bianca, Thank you for taking the time to review your recent stay with us. I am pleased to see that we have met with most of your expectations and glad to see that you enjoyed the Leisure Facilities. Thank you for the comments regarding our lifts I will pass them on to my Maintenance Team to investigate further. Kind regards Gerry Reception team
26 Jun 2021 by Thibault
Thank you for letting us know about your stay, we do have six different room categories, maybe a king size room would have fit your needs better thank a compact double one. I will report your suggestion of some snacks as peanuts or crisps to our Food and Beverage Manager this can be a very nice idea. Best regards
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Free self parking
24-hour room service is available.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, Barclaycard and debit cards. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. Contactless check-in and contactless check-out are available.
Eco-certified property
This property participates in Green Tourism Programme – a programme that measures the property's impact on one or more of the following: environment, community, cultural-heritage and the local economy.