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"Its in a good location,the staff are very helpful,but the hotel is in need of refurbishment. Everyone wants to be tipped generously especially the tax ... " More

By a verified traveller on Sun 01 Dec 2019

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Room, 2 Double Beds, Accessible, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Room, City View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Double Room

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Deluxe Double Room

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Deluxe Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Superior Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Hotel Description

Our customers tell us they enjoy DoubleTree by Hilton Boston - Downtown's good location. During your stay, you're just a quick walk from Tufts Medical Center. Free WiFi in public areas, a restaurant and a 24-hour gym are available.

  • Free Wi-Fi in some public areas
  • Enjoy American cuisine while dining at Wisteria
  • Full breakfast served daily for a fee
  • WiFi and wired Internet for a fee
  • Valet parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym
  • Guests have good things to say about the accommodation for the cleanliness and spaciousness
  • Within a 15-minute walk of Boston Common and Newbury Street

DoubleTree by Hilton Boston - Downtown ratings based on 3 Verified Reviews

Review Summary
3.0 out of 5 3.0 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for DoubleTree by Hilton Boston - Downtown

Everyone (1) Couples (1) Family (1)
4 out of 5
Its in a good location,the staff are very helpful,but the hotel is in need of refurbishment. Everyone wants to be tipped generously especially the taxi drivers who will hang on to your change or ask for a tip if you give them the correct money. Expect to be treated with distain if your tip is not up to exspectations

Posted by on 1 Dec 2019

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4 out of 5
Es war gut und okay

Posted by on 22 Apr 2023

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1 out of 5

Posted by on 25 Jun 2019

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About the DoubleTree by Hilton Boston - Downtown

Location 821 Washington Street, Boston, MA 02111

Property Features

Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. A 24-hour business centre and 3 meeting rooms are available. Public spaces have free WiFi. A 24-hour fitness centre, a terrace, and tour or ticket assistance are also featured at the business-friendly DoubleTree by Hilton Boston - Downtown. You'll have access to the indoor pool and health club at a partner property. Parking is available for a fee.

  • 1 building
  • 267 guestrooms or units
  • 6 levels
  • Built in 2000
  • Charging station for electric cars
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Newspapers in lobby (free)
  • ATM
  • Lift
  • Bar or lounge
  • Coffee shop
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities

Internet

Available in all rooms: WiFi (surcharge) , Wired internet access (surcharge)

Available in some public areas: Free WiFi

Parking

Valet parking (surcharge)

Transport

  • Train station: Boston-Back Bay Station (1.8 km / 1.1 mi)
  • Metro station: Tufts Medical Center Station (0.1 km / 0.1 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

DoubleTree by Hilton Boston - Downtown offers 267 accommodations with laptop-compatible safes and coffee/tea makers. This accommodation offers separate sitting areas. Beds feature premium bedding. Flat-screen televisions come with premium cable channels. Bathrooms include a shower, designer toiletries, complimentary toiletries and hairdryers. This Boston hotel provides wired and wireless Internet access for a surcharge. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

  • Sitting area
  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Coffee maker
  • Luxury bedding
  • Shower
  • Housekeeping (daily)
  • Hairdryer
  • Laptop safe
  • Designer toiletries
  • Telephone
  • Desk
  • Blackout curtains
  • Climate control
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy a full breakfast daily from 6 AM to 10:00 AM.

Wisteria – This restaurant specialises in American cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Hiking/biking trails nearby
  • Segway rental/tour nearby

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Guests must contact this property in advance to reserve on-site parking

Tax ID - C0015000351

This property accepts credit cards, debit cards and cash

This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Guests must contact this property in advance to reserve on-site parking. The tax ID number is C0015000351. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, debit cards and cash. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Children stay free - maximum age 18
  • Contactless check-in is available
  • No rollaway/extra beds available
  • No cots (infant beds) available
  • Property follows a brand or regulatory agency's sanitisation guidelines CleanStay (Hilton)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Children stay free
  • State tax ID - C0015000351
  • Number of children who can stay free - 2
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately USD 23.00 to 23 per person
  • Fee for in-room wireless Internet: USD 9.95 per 24-hour period (rates may vary)
  • Fee for in-room wired Internet: USD 9.95 (rates may vary)
  • Valet parking fee: USD 63.00 per night (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Boston Downtown DoubleTree
  • Boston Downtown Hilton
  • DoubleTree Boston Downtown
  • DoubleTree Hilton Boston Downtown
  • DoubleTree Hilton Hotel Boston Downtown
  • Hilton DoubleTree Boston Downtown
  • Doubletree Boston - Downtown Hotel Boston
  • DoubleTree Hilton Boston Downtown Hotel
  • Doubletree By Hilton Boston
  • DoubleTree by Hilton Boston - Downtown Hotel
  • DoubleTree by Hilton Boston - Downtown Boston
  • DoubleTree by Hilton Boston - Downtown Hotel Boston

You should know

  • Up to 2 children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.