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DoubleTree by Hilton Boston - Downtown

4.0 star property

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Photo gallery for DoubleTree by Hilton Boston - Downtown

Exterior
Lobby
Courtyard
Lobby
Deluxe Room

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Room service
  • Housekeeping

Explore the area

View in a map
821 Washington Street, Boston, MA, 02111
  • Place, Boston Common
    ‪10 min walk‬
  • Place, Copley Square
    ‪15 min walk‬
  • Place, Boston Convention and Exhibition Center
    ‪1 min drive‬
  • Airport, Boston, MA (BOS-Logan Intl.)
    ‪5 min drive‬

Room options

View all photos for Superior Room, 1 King Bed, Non Smoking

Superior Room, 1 King Bed, Non Smoking

Superior Room, 1 King Bed, Non Smoking

9.4 out of 10
Exceptional
(3 reviews)
  • 46 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Room, 1 King Bed, Accessible, Non Smoking

Room, 1 King Bed, Accessible, Non Smoking

9.0 out of 10
Wonderful
(19 reviews)
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, City View

Premium bedding, in-room safe, desk, blackout curtains

Room, City View

9.6 out of 10
Exceptional
(11 reviews)
  • 35 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Two Double Room

Premium bedding, in-room safe, desk, blackout curtains

Deluxe Two Double Room

  • Sleeps 4

View all photos for Mobility Accessible King Room with Tub

Premium bedding, in-room safe, desk, blackout curtains

Mobility Accessible King Room with Tub

  • Sleeps 2

View all photos for Mobility Accessible Two Double Room with Roll In Shower

Interior

Mobility Accessible Two Double Room with Roll In Shower

  • Sleeps 4

View all photos for King Room

Premium bedding, in-room safe, desk, blackout curtains

King Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2

View all photos for Two Double Room

Premium bedding, in-room safe, desk, blackout curtains

Two Double Room

  • Sleeps 4

View all photos for King Room with City View

Premium bedding, in-room safe, desk, blackout curtains

King Room with City View

  • Sleeps 2

View all photos for Two Double Room with City View

Premium bedding, in-room safe, desk, blackout curtains

Two Double Room with City View

  • Sleeps 4

View all photos for Deluxe King Room

Premium bedding, in-room safe, desk, blackout curtains

Deluxe King Room

  • Sleeps 2

View all photos for One Bedroom Suite

Premium bedding, in-room safe, desk, blackout curtains

One Bedroom Suite

  • Sleeps 4

View all photos for King Room, 1 King Bed

Premium bedding, in-room safe, desk, blackout curtains

King Room, 1 King Bed

9.0 out of 10
Wonderful
(80 reviews)
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

Deluxe Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible (Roll-In Shower)

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, City View

  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

8.0 out of 10
Very good
(5 reviews)
  • 39 sq m
  • Sleeps 2
  • 1 King Bed

Deluxe Room-2 Queen Beds

  • Sleeps 4

City View Room: Two Queen Beds

  • Sleeps 4

2 Queen Beds Mobility Accessible Ri Shwr

  • Sleeps 4

2 Queen Beds Room

  • Sleeps 4

Similar properties

Exterior
Hilton Boston Park Plaza
  • Pet-friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
4.2 out of 5, Very good, 3,138 reviews
The price is €155
includes taxes & fees
23 Nov - 24 Nov
Hilton Boston Park Plaza

About this property

DoubleTree by Hilton Boston - Downtown

Hotel with a restaurant, near Boston Common
A restaurant, a 24-hour fitness center, and a bar/lounge are available at this hotel. WiFi in public areas is free. Other amenities include a 24-hour business center, a coffee shop/cafe, and valet parking.
DoubleTree by Hilton Boston - Downtown offers 267 accommodations with laptop-compatible safes and coffee/tea makers. Accommodations offer separate sitting areas. Beds feature premium bedding. Flat-screen televisions come with premium cable channels. Bathrooms include showers, designer toiletries, complimentary toiletries, and hair dryers.

This Boston hotel provides wired and wireless Internet access for a surcharge. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at DoubleTree by Hilton Boston - Downtown. During your stay, you're just a quick walk from Tufts Medical Center. Free WiFi in public areas, a restaurant, and a 24-hour gym are available.
  • Free WiFi in some public areas
  • Enjoy American cuisine while dining at Wisteria
  • Full breakfast served daily for a fee
  • WiFi and wired Internet for a fee
  • Valet parking available for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the clean accommodations
  • Within a 15-minute walk of Boston Common and Newbury Street
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. A 24-hour business center and 3 meeting rooms are available.

Public spaces have free WiFi. A 24-hour fitness center, a terrace, and multilingual staff are also featured at the business-friendly DoubleTree by Hilton Boston - Downtown. You'll have access to the indoor pool and health club at a partner property. Parking is available for a fee.

For a fee, guests can enjoy full breakfast daily from 6 AM to 10:00 AM.
Wisteria - This restaurant specializes in American cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: WiFi (USD 9.95 per 24-hour period); wired internet (surcharge)
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Onsite parking available only on request
  • Covered valet parking on site (USD 63 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 6 AM to 10:00 AM for a fee: USD 23 to 23 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Wisteria

Things to do

  • 24-hour gym
  • Indoor pool (guest access)

Family friendly

  • Access to nearby indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • 3 meeting rooms
  • Conference space

Outdoors

  • Outdoor furniture
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Built in 2000

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Laptop-compatible safe
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 23.00 to 23 per person
  • Fee for in-room wireless internet: USD 9.95 per 24-hour period (rates may vary)
  • Fee for in-room wired internet: USD 9.95 (rates may vary)
  • Covered valet parking fee: USD 63.00 per night (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
Tax ID - C0015000351
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 2 children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Boston Downtown DoubleTree
Boston Downtown Hilton
DoubleTree Boston Downtown
DoubleTree Hilton Boston Downtown
DoubleTree Hilton Hotel Boston Downtown
Hilton DoubleTree Boston Downtown
Doubletree Boston - Downtown Hotel Boston
DoubleTree Hilton Boston Downtown Hotel
Doubletree By Hilton Boston
DoubleTree by Hilton Boston - Downtown Hotel
DoubleTree by Hilton Boston - Downtown Boston
DoubleTree by Hilton Boston - Downtown Hotel Boston

Reviews

DoubleTree by Hilton Boston - Downtown Reviews

8.8

Excellent

9.0/10

Cleanliness

9.2/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness
Rating 10 - Excellent. 585 out of 1012 reviews
Rating 8 - Good. 251 out of 1012 reviews
Rating 6 - Okay. 99 out of 1012 reviews
Rating 4 - Poor. 49 out of 1012 reviews
Rating 2 - Terrible. 28 out of 1012 reviews

Reviews

8/10 Good

Rachael

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Aug 2025

8/10 Good

Priscilla

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is right across from Tufts Hospital. If you have en early appointment staying at the Hilton the day before is much less stressful.
Stayed 1 night in Jul 2025

4/10 Poor

Edwin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Reservation changes were impossible with expedia
Stayed 2 nights in Aug 2025

4/10 Poor

Joseph

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
The room we stayed at was on the first floor, and its only window to the courtyard outside. It had zero privacy. Also, the AC was inconsistent and the shower was old.
Stayed 3 nights in Aug 2025

10/10 Excellent

Randy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Sachiko

Stayed 1 night in Aug 2025

8/10 Good

Janet

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient location. A stones throw away from Chinatown and many small eateries, walkable to Boston Commons park and freedom trail, one block from metro. Friendly staff. Building is a little dated but rooms were clean, quiet, and comfortable.
Stayed 2 nights in Jul 2025

10/10 Excellent

Kayla

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful lobby. Room was great! Spacious and clean. Staff was friendly and attentive. Would definitely recommend and would stay here again.
Stayed 1 night in Aug 2025

10/10 Excellent

jeanne, Buzzards Bay

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean , convenient hotel with friendly staff .
Stayed 1 night in Aug 2025

8/10 Good

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Laura

Travelled with partner
Liked: Amenities
Service was excellent. Breakfast was good.
Stayed 3 nights in Jul 2025

8/10 Good

Russell

Stayed 2 nights in Jul 2025

4/10 Poor

Verified traveller

Business traveller
Disliked: Property conditions & facilities, room comfort
Old hotel. Desperate need of renovation.
Stayed 3 nights in Jul 2025

8/10 Good

Martha

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was very good. The only negative thing was the sink and bath tub did not drain very well. And the toilet ran all night and day.
Stayed 3 nights in Jul 2025

8/10 Good

Dennis

Liked: Staff & service
Stayed 1 night in Jul 2025

10/10 Excellent

Karen

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is clean and spacious, the staff was very accommodating and pleasant.
Stayed 1 night in Jul 2025

10/10 Excellent

Estrella

Liked: Cleanliness, staff & service
Stayed 2 nights in Jul 2025

8/10 Good

lori

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The first room we were assigned smelled awful like cigarettes. We were happily assigned a new room. The valet parking was Downey but all the staff was great and it was very convenient. Love the option of the bar restaurant. Took the thought out of a long day. Would really suggest some additional ( non seafood options). And maybe some cheaper bar appetizer options. Don’t always want a full expensive meal.
Stayed 2 nights in Jul 2025

10/10 Excellent

SHARON

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very friendly and helpful. Room was fantastic. Great stay!
Stayed 3 nights in Jul 2025

10/10 Excellent

Kevin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were very happy with our stay. The staff were friendly and helpful, and the location was very convenient and accessible.
Stayed 1 night in Jul 2025

8/10 Good

Blair

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

2/10 Terrible

William

Travelled with partner
Disliked: Amenities
The rooms are dated. The remainder of the hotel is "Okay." No air in the room and the shower is big enough for a small child.
Stayed 1 night in Jul 2025

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great service

Overall was a good experience, I asked for a every other day room cleaning but forthe first 4 days the room was not serviced. How ever after giving feedback the room was serviced inmediatlu and continued for every other day for th rest of the stay.
Stayed 8 nights in Jun 2025

10/10 Excellent

Dr. Dana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Trip to Boston

The Doubletree had friendly staff, clean and comfortable rooms, a great bar and bar tender, and was overall an excellent place to stay while my family visit Boston.
Stayed 2 nights in Jul 2025

10/10 Excellent

gabriel

Stayed 4 nights in Jun 2025

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