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DoubleTree by Hilton Boston - Downtown

Property class: 4

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Photo gallery for DoubleTree by Hilton Boston - Downtown

An outdoor patio with seating areas, tables, and string lights.
A hotel room with a modern desk, a flat-screen TV, a coffee maker, and a lamp.
A hotel with a modern glass facade, a prominent clock tower, and a sign for 'DoubleTree by Hilton'.
A grand staircase with a wooden railing leading to a second floor, a flat-screen TV mounted on the wall, and a seating area with a round coffee table.
A spacious lobby with a central seating area, a reception desk, and large windows offering views of the outdoors.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Air-conditioning
  • Gym
  • Parking available
  • Business services

Explore the area

View in a map
821 Washington Street, Boston, MA, 02111
  • Place, Boston Common
    ‪6 min walk‬
  • Place, Boston Public Garden
    ‪6 min walk‬
  • Place, Newbury Street
    ‪8 min walk‬
  • Airport, Boston, MA (BOS-Logan Intl.)
    ‪6 min drive‬

Room options

View all photos for Superior Room, 1 King Bed, Non Smoking

A hotel room with a large bed, bedside tables, a TV, and a desk with a chair.

Superior Room, 1 King Bed, Non Smoking

9.4 out of 10
Exceptional
(3 reviews)
  • 46 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

A hotel room with a large bed, bedside tables with lamps, a desk with a chair, a television, and a patterned carpet.

Room, 1 King Bed, Accessible, Non Smoking

9.0 out of 10
Wonderful
(20 reviews)
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, City View

A hotel room with a bed, desk, chair, television, and a window with curtains.

Room, City View

9.6 out of 10
Exceptional
(11 reviews)
  • City view
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Two Double Room

Premium bedding, in-room safe, desk, blackout curtains

Deluxe Two Double Room

  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Mobility Accessible King Room with Tub

Premium bedding, in-room safe, desk, blackout curtains

Mobility Accessible King Room with Tub

  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Mobility Accessible Two Double Room with Roll In Shower

Interior

Mobility Accessible Two Double Room with Roll In Shower

  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Room, 1 King Bed

A hotel room with a bed, desk, chair, television, and a window with curtains.

Room, 1 King Bed

9.0 out of 10
Wonderful
(99 reviews)
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

A hotel room with two beds, a desk, a television, and a window with curtains.

Room, 2 Queen Beds

7.2 out of 10
Good
(7 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 2 Queen Beds

A hotel room with a large bed, a desk with a chair, a television, and a city view through the windows.

Deluxe Room, 2 Queen Beds

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Roll-In Shower)

A hotel room with two beds, a desk, a television, and a window with curtains.

Room, 2 Queen Beds, Accessible (Roll-In Shower)

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, City View

A hotel room with a large bed, a desk with a chair, a television, and a city view through the windows.

Room, 2 Queen Beds, City View

9.8 out of 10
Exceptional
(7 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room

A hotel room with a bed, a desk, a TV, a coffee maker, and a sofa.

Deluxe Room

8.4 out of 10
Very good
(6 reviews)
  • 39 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

DoubleTree by Hilton Boston - Downtown

Along with a restaurant, this smoke-free hotel has a 24-hour fitness center and a bar/lounge. WiFi in public areas is free. Other amenities include a 24-hour business center, a coffee shop/cafe, and valet parking.
DoubleTree by Hilton Boston - Downtown offers 267 accommodations with laptop-compatible safes and coffee/tea makers. Accommodations offer separate sitting areas. Beds feature premium bedding. Flat-screen televisions come with premium cable channels. Bathrooms include showers, designer toiletries, complimentary toiletries, and hair dryers.

This Boston hotel provides wired and wireless Internet access for a surcharge. Business-friendly amenities include desks, desk chairs, and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at DoubleTree by Hilton Boston - Downtown. During your stay, you're just a quick walk from Boston Common. Free WiFi in public areas, a restaurant, and a 24-hour gym are available.
  • Free WiFi in some public areas
  • Enjoy American cuisine while dining at Wisteria
  • Full breakfast served daily for a fee
  • WiFi and wired Internet for a fee
  • Valet parking available for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a 24-hour gym
  • Guests have great things to say about the location and the helpful staff
  • Within a 10-minute walk of Boston Common and The Freedom Trail
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. A 24-hour business center and 3 meeting rooms are available.

Public spaces have free WiFi. A 24-hour fitness center, a terrace, and multilingual staff are also featured at the business-friendly DoubleTree by Hilton Boston - Downtown. You'll have access to the indoor pool and health club at a partner property. Parking is available for a fee.

This 4-star Boston hotel is smoke free.

For a fee, guests can enjoy full breakfast daily from 6 AM to 10:00 AM.
Wisteria - This restaurant specializes in American cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: WiFi (USD 9.95 per 24-hour period); wired internet (surcharge)
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Onsite parking available only on request
  • Covered valet parking on site (USD 63 per night; includes in/out privileges)
  • Limited on-site valet parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 6 AM to 10:00 AM for a fee: USD 23 to 23 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Wisteria

Things to do

  • 24-hour gym
  • Indoor pool (guest access)

Family friendly

  • Access to nearby indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • 3 meeting rooms
  • Conference space

Outdoors

  • Outdoor furniture
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Built in 2000
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Laptop-compatible safe
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 23.00 to 23 per person
  • Fee for in-room wireless internet: USD 9.95 per 24-hour period (rates may vary)
  • Fee for in-room wired internet: USD 9.95 (rates may vary)
  • Covered valet parking fee: USD 63.00 per night (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
Tax ID - C0015000351
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 2 children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Boston Downtown DoubleTree
Boston Downtown Hilton
DoubleTree Boston Downtown
DoubleTree Hilton Boston Downtown
DoubleTree Hilton Hotel Boston Downtown
Hilton DoubleTree Boston Downtown
Doubletree Boston - Downtown Hotel Boston
DoubleTree Hilton Boston Downtown Hotel
Doubletree By Hilton Boston
DoubleTree by Hilton Boston - Downtown Hotel
DoubleTree by Hilton Boston - Downtown Boston
DoubleTree by Hilton Boston - Downtown Hotel Boston

DoubleTree by Hilton Boston - Downtown Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 640 out of 1006 reviews
Rating 8 - Good. 226 out of 1006 reviews
Rating 6 - Okay. 76 out of 1006 reviews
Rating 4 - Poor. 40 out of 1006 reviews
Rating 2 - Terrible. 24 out of 1006 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Yvette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is amazing as well as the staff!
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Xunxie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay, convenient, plenty of restaurants and shopping markets around. Easy to walk around for a nice sightseeing.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly. The breakfast menu is amazing! The servings were huge!
Stayed 3 nights in May 2026
Verified review

8/10 Good

Jean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good stay
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
this was a pretty good hotel.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and staff
Stayed 4 nights in Mar 2026
Verified review

8/10 Good

David

Liked: Cleanliness, staff & service
Easy checkin, good staff, nice bar/restaurant
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I came for a birthday trip and the amazing staff helped my best friends surprise me. Loved it here! Very clean, perfect area and amazing staff!
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Kayla

Liked: Cleanliness, amenities, property conditions & facilities
Great breakfast, very friendly and informative staff and excellent location.
Stayed 3 nights in Dec 2025
Verified review

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location!
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Fatima

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was really nice. However it would be best if they offered complimentary water bottles.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Tiffany

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect specious room for my adult son and I on a dream trip to Boston
Stayed 5 nights in Apr 2026
Verified review

10/10 Excellent

Hans-Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, clean room with fridge and microwave, public parking next by
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Charlene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love staying here the rooms are always beautiful and the cookies are very delicious also so many things to do in Chinatown will be back soon.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, great staff.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Rolynda

Liked: Cleanliness, staff & service, property conditions & facilities
Clean property, excellent services.
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect for a quick getaway Close to Chinatown
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean room and the staff were very welcoming and supportive.
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

Lexie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean and staff was friendly, valet parking was very helpful as well.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Bianca

Liked: Cleanliness, property conditions & facilities
Room was clean and the staff were friendly
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

Stacy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Friendly staff. Clean rooms.
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Livia

Liked: Cleanliness, property conditions & facilities
Clean room, friendly staff and excellent location.
Stayed 6 nights in Dec 2025
Verified review

10/10 Excellent

Xiaoyang

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service. Bathtub is a little too old. Staff did great work, both cleaning and front desk
Stayed 5 nights in May 2026
Verified review

10/10 Excellent

Nahiem

Liked: Cleanliness, amenities, property conditions & facilities
Room was spotless and staff was gentle, kind and helpful.
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Lisa

Liked: Cleanliness, amenities, property conditions & facilities
Great location, comfortable beds, excellent service, clean
Stayed 2 nights in Dec 2025