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DoubleTree by Hilton Boston - Downtown

4.0 star property

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Photo gallery for DoubleTree by Hilton Boston - Downtown

Courtyard
Exterior
Lobby
Lobby
Premium bedding, in-room safe, desk, blackout curtains

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Restaurant
  • Air-conditioning
  • Parking available
  • Business services

Explore the area

View in a map
821 Washington Street, Boston, MA, 02111
  • Place, Boch Center
    ‪2 min walk‬
  • Place, Boston Common
    ‪6 min walk‬
  • Place, Newbury Street
    ‪8 min walk‬
  • Airport, Boston, MA (BOS-Logan Intl.)
    ‪6 min drive‬

Room options

View all photos for Superior Room, 1 King Bed, Non Smoking

Superior Room, 1 King Bed, Non Smoking

Superior Room, 1 King Bed, Non Smoking

9.4 out of 10
Exceptional
(3 reviews)
  • 46 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Room, 1 King Bed, Accessible, Non Smoking

Room, 1 King Bed, Accessible, Non Smoking

9.0 out of 10
Wonderful
(19 reviews)
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, City View

Premium bedding, in-room safe, desk, blackout curtains

Room, City View

9.6 out of 10
Exceptional
(11 reviews)
  • City view
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Two Double Room

Premium bedding, in-room safe, desk, blackout curtains

Deluxe Two Double Room

  • Sleeps 4

View all photos for Mobility Accessible King Room with Tub

Premium bedding, in-room safe, desk, blackout curtains

Mobility Accessible King Room with Tub

  • Sleeps 2

View all photos for Mobility Accessible Two Double Room with Roll In Shower

Interior

Mobility Accessible Two Double Room with Roll In Shower

  • Sleeps 4

View all photos for King Room

Premium bedding, in-room safe, desk, blackout curtains

King Room

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2

View all photos for Two Double Room

Premium bedding, in-room safe, desk, blackout curtains

Two Double Room

  • Sleeps 4

View all photos for King Room with City View

Premium bedding, in-room safe, desk, blackout curtains

King Room with City View

  • Sleeps 2

View all photos for Two Double Room with City View

Premium bedding, in-room safe, desk, blackout curtains

Two Double Room with City View

  • Sleeps 4

View all photos for Deluxe King Room

Premium bedding, in-room safe, desk, blackout curtains

Deluxe King Room

  • Sleeps 2

View all photos for One Bedroom Suite

Premium bedding, in-room safe, desk, blackout curtains

One Bedroom Suite

  • Sleeps 4

View all photos for King Room, 1 King Bed

Premium bedding, in-room safe, desk, blackout curtains

King Room, 1 King Bed

9.0 out of 10
Wonderful
(90 reviews)
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Premium bedding, in-room safe, desk, blackout curtains

Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 2 Queen Beds

Premium bedding, in-room safe, desk, blackout curtains

Deluxe Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Roll-In Shower)

Premium bedding, in-room safe, desk, blackout curtains

Room, 2 Queen Beds, Accessible (Roll-In Shower)

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, City View

Premium bedding, in-room safe, desk, blackout curtains

Room, 2 Queen Beds, City View

9.6 out of 10
Exceptional
(4 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

8.4 out of 10
Very good
(6 reviews)
  • 39 sq m
  • Sleeps 2
  • 1 King Bed

Deluxe Room-2 Queen Beds

  • Sleeps 4

City View Room: Two Queen Beds

  • Sleeps 4

Room with 2 Queen Beds and Roll-in Shower - Mobility Accessible

  • Sleeps 4

2 Queen Beds Room

  • Sleeps 4

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About this property

DoubleTree by Hilton Boston - Downtown

Along with a restaurant, this smoke-free hotel has a 24-hour fitness center and a bar/lounge. WiFi in public areas is free. Other amenities include a 24-hour business center, a coffee shop/cafe, and valet parking.
DoubleTree by Hilton Boston - Downtown offers 267 accommodations with laptop-compatible safes and coffee/tea makers. Accommodations offer separate sitting areas. Beds feature premium bedding. Flat-screen televisions come with premium cable channels. Bathrooms include showers, designer toiletries, complimentary toiletries, and hair dryers.

This Boston hotel provides wired and wireless Internet access for a surcharge. Business-friendly amenities include desks, desk chairs, and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at DoubleTree by Hilton Boston - Downtown. During your stay, you're just a quick walk from Boston Common. Free WiFi in public areas, a restaurant, and a 24-hour gym are available.
  • Free WiFi in some public areas
  • Enjoy American cuisine while dining at Wisteria
  • Full breakfast served daily for a fee
  • WiFi and wired Internet for a fee
  • Valet parking available for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the clean accommodations
  • Within a 10-minute walk of Boston Common and The Freedom Trail
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. A 24-hour business center and 3 meeting rooms are available.

Public spaces have free WiFi. A 24-hour fitness center, a terrace, and multilingual staff are also featured at the business-friendly DoubleTree by Hilton Boston - Downtown. You'll have access to the indoor pool and health club at a partner property. Parking is available for a fee.

This 4-star Boston hotel is smoke free.

For a fee, guests can enjoy full breakfast daily from 6 AM to 10:00 AM.
Wisteria - This restaurant specializes in American cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: WiFi (USD 9.95 per 24-hour period); wired internet (surcharge)
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Onsite parking available only on request
  • Covered valet parking on site (USD 63 per night; includes in/out privileges)
  • Limited on-site valet parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 6 AM to 10:00 AM for a fee: USD 23 to 23 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Wisteria

Things to do

  • 24-hour gym
  • Indoor pool (guest access)

Family friendly

  • Access to nearby indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • 3 meeting rooms
  • Conference space

Outdoors

  • Outdoor furniture
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Built in 2000
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Laptop-compatible safe
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 23.00 to 23 per person
  • Fee for in-room wireless internet: USD 9.95 per 24-hour period (rates may vary)
  • Fee for in-room wired internet: USD 9.95 (rates may vary)
  • Covered valet parking fee: USD 63.00 per night (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
Tax ID - C0015000351
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 2 children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Boston Downtown DoubleTree
Boston Downtown Hilton
DoubleTree Boston Downtown
DoubleTree Hilton Boston Downtown
DoubleTree Hilton Hotel Boston Downtown
Hilton DoubleTree Boston Downtown
Doubletree Boston - Downtown Hotel Boston
DoubleTree Hilton Boston Downtown Hotel
Doubletree By Hilton Boston
DoubleTree by Hilton Boston - Downtown Hotel
DoubleTree by Hilton Boston - Downtown Boston
DoubleTree by Hilton Boston - Downtown Hotel Boston

DoubleTree by Hilton Boston - Downtown Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 634 out of 1006 reviews
Rating 8 - Good. 229 out of 1006 reviews
Rating 6 - Okay. 74 out of 1006 reviews
Rating 4 - Poor. 45 out of 1006 reviews
Rating 2 - Terrible. 24 out of 1006 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Lisa

Stayed 1 night in Feb 2026

6/10 Okay

Louise

Liked: Cleanliness, amenities
The heater in the bedroom didn’t work and the heater in the living room was very loud. The faucet handle broke in the bathroom sink. The bed was comfortable room was clean. Staff was great.
Stayed 3 nights in Feb 2026

10/10 Excellent

Marcia

Liked: Cleanliness, property conditions & facilities
Everything was great
Stayed 1 night in Jan 2026

6/10 Okay

Melissa

Travelled with partner
Everything was outdated
Stayed 3 nights in Feb 2026

6/10 Okay

Erika

Stayed 2 nights in Feb 2026

10/10 Excellent

Mayra

Stayed 3 nights in Nov 2025

10/10 Excellent

Della

Travelled with partner
Liked: Amenities
Friendly staff, nice cookie :) and clean, spacious room. Parking is $65 but that’s a city!
Stayed 1 night in Feb 2026

10/10 Excellent

Adam

Stayed 1 night in Feb 2026

4/10 Poor

Robert D, Portland

Disliked: Amenities, property conditions & facilities
Super loud
Stayed 2 nights in Jan 2026

8/10 Good

Kristy

Travelled with family, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location, friendly staff. Clean bed. The bathroom was our only complaint- there was mold around the shower and it was a single stall shower which was very small. The toilet ran continuously and had a hard time flushing.
Stayed 1 night in Feb 2026

10/10 Excellent

GENO

Stayed 1 night in Feb 2026

10/10 Excellent

Gerard

Stayed 2 nights in Jan 2026

8/10 Good

Marc Shenald

Liked: Cleanliness, amenities
Disliked: Staff & service
It was ok
Stayed 2 nights in Jan 2026

10/10 Excellent

Kayla

Liked: Cleanliness, amenities, property conditions & facilities
Great breakfast, very friendly and informative staff and excellent location.
Stayed 3 nights in Dec 2025

10/10 Excellent

Gloria

Business traveller, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff was extremely helpful and courteous, rooms were clean and very quiet, the view was very pleasant.
Stayed 2 nights in Feb 2026

10/10 Excellent

Saurabh

Stayed 1 night in Feb 2026

6/10 Okay

Ella

Liked: Cleanliness
The hotel is older, which isn’t bad but just to note it smells and looks dated. Location is phenomenal, steps away from the very central O Line and Chinatown. Noise from Tufts Med Center didn’t bother me although others have complained. My biggest issue was the bed and pillows. The bed had no support and the springs were old and creaky. There was no cushion or spring. I did inform the staff and they were super attentive offering a room change and other accommodations, but all the beds were the same so I didn’t take them up on it. Staff and customer service was A-tier. They were very kind and thoughtful. The hotel is good, just in need of some big updates.
Stayed 2 nights in Jan 2026

10/10 Excellent

ANDRE, Bayonee

Stayed 2 nights in Jan 2026

6/10 Okay

Sean

Stayed 1 night in Jan 2026

8/10 Good

John Vince

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
I was unable to get points for the hotel since I booked through Expedia. I am not sure if this is a new thing or not but no other chain has done this to me
Stayed 3 nights in Jan 2026

10/10 Excellent

Mark

Very nice properyy
Stayed 1 night in Jan 2026

10/10 Excellent

Giovanni

Stayed 1 night in Dec 2025

10/10 Excellent

Sherisa

Stayed 1 night in Jan 2026

10/10 Excellent

Jaesung, Albany

Stayed 2 nights in Dec 2025

10/10 Excellent

Katrina

Stayed 3 nights in Dec 2025