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DoubleTree by Hilton Boston - Downtown

4.0 star property

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Photo gallery for DoubleTree by Hilton Boston - Downtown

Lobby sitting area
Room, City View
Courtyard
Lobby
Lobby

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Parking available

Explore the area

View in a map
821 Washington Street, Boston, MA, 02111
  • Place, Tufts Medical Center
    ‪1 min walk‬
  • Place, Emerson College
    ‪3 min walk‬
  • Place, Boston Common
    ‪5 min walk‬
  • Airport, Boston, MA (BOS-Logan Intl.)
    ‪4 min drive‬

Room options

View all photos for Superior Room, 1 King Bed, Non Smoking

Superior Room, 1 King Bed, Non Smoking

Superior Room, 1 King Bed, Non Smoking

9.4 out of 10
Exceptional
(3 reviews)
  • 46 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Room, 1 King Bed, Accessible, Non Smoking

Room, 1 King Bed, Accessible, Non Smoking

9.0 out of 10
Wonderful
(19 reviews)
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, City View

Premium bedding, in-room safe, desk, blackout curtains

Room, City View

9.6 out of 10
Exceptional
(11 reviews)
  • City view
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Two Double Room

Premium bedding, in-room safe, desk, blackout curtains

Deluxe Two Double Room

  • Sleeps 4

View all photos for Mobility Accessible King Room with Tub

Premium bedding, in-room safe, desk, blackout curtains

Mobility Accessible King Room with Tub

  • Sleeps 2

View all photos for Mobility Accessible Two Double Room with Roll In Shower

Interior

Mobility Accessible Two Double Room with Roll In Shower

  • Sleeps 4

View all photos for King Room

Premium bedding, in-room safe, desk, blackout curtains

King Room

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2

View all photos for Two Double Room

Premium bedding, in-room safe, desk, blackout curtains

Two Double Room

  • Sleeps 4

View all photos for King Room with City View

Premium bedding, in-room safe, desk, blackout curtains

King Room with City View

  • Sleeps 2

View all photos for Two Double Room with City View

Premium bedding, in-room safe, desk, blackout curtains

Two Double Room with City View

  • Sleeps 4

View all photos for Deluxe King Room

Premium bedding, in-room safe, desk, blackout curtains

Deluxe King Room

  • Sleeps 2

View all photos for One Bedroom Suite

Premium bedding, in-room safe, desk, blackout curtains

One Bedroom Suite

  • Sleeps 4

View all photos for King Room, 1 King Bed

Premium bedding, in-room safe, desk, blackout curtains

King Room, 1 King Bed

9.0 out of 10
Wonderful
(85 reviews)
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Premium bedding, in-room safe, desk, blackout curtains

Room, 2 Queen Beds

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 2 Queen Beds

Premium bedding, in-room safe, desk, blackout curtains

Deluxe Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Roll-In Shower)

Premium bedding, in-room safe, desk, blackout curtains

Room, 2 Queen Beds, Accessible (Roll-In Shower)

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, City View

Premium bedding, in-room safe, desk, blackout curtains

Room, 2 Queen Beds, City View

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

8.0 out of 10
Very good
(5 reviews)
  • 39 sq m
  • Sleeps 2
  • 1 King Bed

Deluxe Room-2 Queen Beds

  • Sleeps 4

City View Room: Two Queen Beds

  • Sleeps 4

2 Queen Beds Mobility Accessible Ri Shwr

  • Sleeps 4

2 Queen Beds Room

  • Sleeps 4

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About this property

DoubleTree by Hilton Boston - Downtown

Hotel with a restaurant, 6-minute walk to Boston Common
Along with a restaurant, this smoke-free hotel has a 24-hour fitness center and a bar/lounge. WiFi in public areas is free. Other amenities include a 24-hour business center, a coffee shop/cafe, and valet parking.
DoubleTree by Hilton Boston - Downtown offers 267 accommodations with laptop-compatible safes and coffee/tea makers. Accommodations offer separate sitting areas. Beds feature premium bedding. Flat-screen televisions come with premium cable channels. Bathrooms include showers, designer toiletries, complimentary toiletries, and hair dryers.

This Boston hotel provides wired and wireless Internet access for a surcharge. Business-friendly amenities include desks, desk chairs, and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at DoubleTree by Hilton Boston - Downtown. During your stay, you're just a quick walk from Boston Common. Free WiFi in public areas, a restaurant, and a 24-hour gym are available.
  • Free WiFi in some public areas
  • Enjoy American cuisine while dining at Wisteria
  • Full breakfast served daily for a fee
  • WiFi and wired Internet for a fee
  • Valet parking available for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the location
  • Within a 15-minute walk of Boston Common and Copley Square
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. A 24-hour business center and 3 meeting rooms are available.

Public spaces have free WiFi. A 24-hour fitness center, a terrace, and multilingual staff are also featured at the business-friendly DoubleTree by Hilton Boston - Downtown. You'll have access to the indoor pool and health club at a partner property. Parking is available for a fee.

This 4-star Boston hotel is smoke free.

For a fee, guests can enjoy full breakfast daily from 6 AM to 10:00 AM.
Wisteria - This restaurant specializes in American cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: WiFi (USD 9.95 per 24-hour period); wired internet (surcharge)
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Onsite parking available only on request
  • Covered valet parking on site (USD 63 per night; includes in/out privileges)
  • Limited on-site valet parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 6 AM to 10:00 AM for a fee: USD 23 to 23 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Wisteria

Things to do

  • 24-hour gym
  • Indoor pool (guest access)

Family friendly

  • Access to nearby indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • 3 meeting rooms
  • Conference space

Outdoors

  • Outdoor furniture
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Built in 2000
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Laptop-compatible safe
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 23.00 to 23 per person
  • Fee for in-room wireless internet: USD 9.95 per 24-hour period (rates may vary)
  • Fee for in-room wired internet: USD 9.95 (rates may vary)
  • Covered valet parking fee: USD 63.00 per night (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
Tax ID - C0015000351
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 2 children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Boston Downtown DoubleTree
Boston Downtown Hilton
DoubleTree Boston Downtown
DoubleTree Hilton Boston Downtown
DoubleTree Hilton Hotel Boston Downtown
Hilton DoubleTree Boston Downtown
Doubletree Boston - Downtown Hotel Boston
DoubleTree Hilton Boston Downtown Hotel
Doubletree By Hilton Boston
DoubleTree by Hilton Boston - Downtown Hotel
DoubleTree by Hilton Boston - Downtown Boston
DoubleTree by Hilton Boston - Downtown Hotel Boston

DoubleTree by Hilton Boston - Downtown Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 599 out of 1001 reviews
Rating 8 - Good. 242 out of 1001 reviews
Rating 6 - Okay. 84 out of 1001 reviews
Rating 4 - Poor. 49 out of 1001 reviews
Rating 2 - Terrible. 27 out of 1001 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

Reviews

8/10 Good

Julia

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location, strange layout of the room but quiet.
Stayed 2 nights in Nov 2025

4/10 Poor

Christopher

Liked: Amenities
Disliked: Cleanliness
It was tricky to check in. The room smelled like a kitty litter box and the rug was very damp.
Stayed 1 night in Nov 2025

10/10 Excellent

Samuel

Liked: Staff & service, amenities
Everything was great. The best check-in experience in a long time
Stayed 1 night in Nov 2025

10/10 Excellent

Andrew

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was fine
Stayed 1 night in Nov 2025

10/10 Excellent

scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice clean room. Service was excellent Had a nice restaurant and bar with plenty of seating for business and relaxing
Stayed 2 nights in Nov 2025

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, amenities
Staff was excellent
Stayed 1 night in Nov 2025

8/10 Good

Amy, Woodland Hills

Liked: Cleanliness
The room and the entire hotel is a little dated but the staff was very friendly. Had an easy, pleasant stay for one night. Feel like the cookies used to be better :(
Stayed 1 night in Nov 2025

8/10 Good

James, Milford

Liked: Cleanliness, amenities, property conditions & facilities
Room was fine. Parking at hotel was expensive. $65 per day.
Stayed 2 nights in Nov 2025

10/10 Excellent

amy

Liked: Cleanliness, staff & service, amenities
Jess helped so much with a smooth check in
Stayed 1 night in Nov 2025

10/10 Excellent

ilham

Stayed 3 nights in Oct 2025

8/10 Good

William

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Did not eat breakfast
Stayed 2 nights in Nov 2025

10/10 Excellent

Terri

Travelled with family
Liked: Cleanliness, staff & service, amenities
Check in was rough as they didn’t have my reservation. Hotels.com was able to contact the hotel and ultimately everything worked out and our stay was great. The staff is wonderful and the room was spacious, comfortable and clean.
Stayed 2 nights in Nov 2025

10/10 Excellent

Kacie

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The service from the front desk, to the valet parking, to the wait staff were extremely accommodating and friendly. I had an offer to upgrade my room for free, and the cookies they give at registration are just sweet. I was easily accommodated with an early check-in. The room was spacious and clean; the beds were most comfortable, and the decor was nice - I was welcomed by name on the TV screen and there was a light-up picture frame that was unique and nice to use as a night light. Fridge and microwave in the room, and there was even a small couch with a coffee table as well as a leather chair and ottoman. The couch couldn’t be used for sleeping, but it’s nice to have extra seating in the room. This was not even a suite, just a standard room with 2 queen beds. 11/10 would recommend and I will stay again due to staff hospitality, comfort, and prime location. We were a 5 minute walk to the Boston Opera House, and a 25 minute walk to Faneuil Hall. Great hotel!
Wisteria is the hotel’s restaurant and this is a pesto chicken flatbread! Starbucks is located on the ground floor!
Stayed 1 night in Nov 2025

8/10 Good

Rebecca

Liked: Cleanliness, staff & service, amenities
Room was small but very clean. Staff were excellent. Restaurant was iffy. I had a very bad experience at breakfast, my food had grit in it, and had to fight to get the inedible food removed from my bill. Dinner was a better experience. Parking is very expensive, glad i chose to use public transport. The hotel is near several T stations, and close enough to wlk to many attractions. I felt safe walking around the area.
Stayed 4 nights in Oct 2025

6/10 Okay

John

tub drain was very slow, sink drain was slow
Stayed 1 night in Oct 2025

10/10 Excellent

Ashley

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room and hotel itself were very clean. All the staff were nice and friendly.
Stayed 2 nights in Oct 2025

4/10 Poor

Jimmy

Stayed 4 nights in Oct 2025

10/10 Excellent

Nicola

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Had a lovely, huge room with actual windows overlooking the street. Bed was huge and comfy, coffee machine, great location, great bar, decent breakfast available. And a Starbucks on site!
Stayed 3 nights in Oct 2025

10/10 Excellent

SARAH

Stayed 2 nights in Oct 2025

8/10 Good

Joelle

Stayed 2 nights in Oct 2025

10/10 Excellent

Kazuhiko

Stayed 1 night in Oct 2025

10/10 Excellent

Amy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was large and very clean. The king-size bed was very comfortable. I liked that there were plenty of towels. We were staying at the Doubletree since it was close to the theatre and to the restaurant. Very walkable. After the show, we had drinks at the bar. The bartenders were very accommodating and make excellent drinks. Overall, I would stay here again.
Stayed 1 night in Oct 2025

4/10 Poor

Marie

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort

Nasty room

The room we were assigned — 522 — was absolutely disgusting. I found a half-eaten apple by the bed, hairs on my sheets, the wallpaper was peeling, the lampshades were stained and I could barely see out of the dirty window with crayon drawings on it.
Stayed 1 night in Oct 2025

10/10 Excellent

Thomas

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good location for events in the Theater District
Stayed 1 night in Oct 2025

8/10 Good

Adan

Stayed 2 nights in Oct 2025