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Casa Mallorca

3.0 star property

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Photo gallery for Casa Mallorca

Living area
Interior
Garden
Habitacion Jr Suite, 1 Cama Queen Size
Reception

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available
  • Laundry room
  • Room service

Explore the area

View in a map
Av Puertos #82-A, Lote 7 Mz 9 Sm 31, Mpio. Benito Juarez, Cancun, QROO, 77508
  • Place, Las Palapas Park
    ‪1 min walk‬
  • Place, Benito Juarez Municipal Building
    ‪6 min walk‬
  • Place, Plaza 28
    ‪9 min walk‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪33 min drive‬

Room options

View all photos for Habitacion Deluxe, 1 Cama Queen Size

Habitacion Deluxe, 1 Cama Queen Size

Habitacion Deluxe, 1 Cama Queen Size

9.4 out of 10
Exceptional
(3 reviews)
  • 16 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Habitacion Jr Suite, 1 Cama Queen Size

Habitacion Jr Suite, 1 Cama Queen Size

Habitacion Jr Suite, 1 Cama Queen Size

10.0 out of 10
Exceptional
(1 review)
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Habitacion Standard, 1 Cama Queen Size

Habitacion Standard, 1 Cama Queen Size

Habitacion Standard, 1 Cama Queen Size

10.0 out of 10
Exceptional
(5 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

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About this property

Casa Mallorca

This smoke-free hotel features a restaurant, concierge services, and dry cleaning. WiFi in public areas is free. Other amenities include express check-out, free newspapers, and tour/ticket assistance.
Casa Mallorca offers 10 accommodations with complimentary newspapers and complimentary bottled water. Guests can surf the web using the complimentary wireless Internet access. Bathrooms include showers and complimentary toiletries. Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is offered daily and hair dryers can be requested.
Our customers tell us they can't get enough of the helpful staff at Casa Mallorca. During your stay, you're just a quick walk from Las Palapas Park. Features include free WiFi in public areas, plus a restaurant and breakfast (surcharge).
  • Free WiFi
  • Enjoy a bite to eat at the restaurant
  • Continental breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • 6 minutes by car from Cancun Mall and 7 minutes from Ultramar Ferry Puerto Juárez
There's a restaurant on site. Public spaces have free WiFi. A terrace, tour/ticket assistance, and a garden are also featured at Casa Mallorca.

This Mediterranean Cancun hotel is smoke free.

For a fee, guests can enjoy continental breakfast daily from 8:00 AM to 11:00 AM.
Casa Mallorca has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Free offsite parking
  • Street parking available

Food and drink

  • Daily continental breakfast available 8:00 AM to 11:00 AM for a fee: MXN 189 for adults and MXN 189 for children
  • A restaurant

Conveniences

  • Free newspapers in lobby
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • Terrace

Accessibility

  • No lift

More

  • 2 buildings
  • 2 floors
  • Built in 2000
  • Mediterranean architecture
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Towels provided

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Free daily newspapers
  • Iron/ironing board

Policies

Check-in

Check-in start time: 1:00 PM; Check-in end time: 7:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

The property charges 3 percent for credit card payments
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities or services will be unavailable from June 19 2025 to February 5 2026 (dates subject to change):
  • One of the dining venues
  • Breakfast
  • Daily housekeeping

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Casa Mallorca

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately MXN 189 for adults and MXN 189 for children
  • Credit card charges are subject to a surcharge of 3 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit, and window guards
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Boutique Casa Mallorca Cancun
Hotel Boutique Casa Mallorca
Boutique Casa Mallorca Cancun
Boutique Casa Mallorca
Casa Mallorca Hotel
Casa Mallorca Cancun
Capital O Casa Mallorca
Casa Mallorca Hotel Cancun
Hotel Boutique Casa Mallorca

Casa Mallorca Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 63 out of 107 reviews
Rating 8 - Good. 34 out of 107 reviews
Rating 6 - Okay. 7 out of 107 reviews
Rating 4 - Poor. 1 out of 107 reviews
Rating 2 - Terrible. 2 out of 107 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Family and staff were charming, warm, and helpful. Great food and coffee
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Brandon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place.
Stayed 1 night in Dec 2024
Verified

10/10 Excellent

Kun

Liked: Cleanliness, staff & service, property conditions & facilities
It’s a nice stay, very clean.
Stayed 2 nights in Jan 2025
Verified

10/10 Excellent

Jairo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the coffee at the restaurant here.
Stayed 1 night in Jul 2024
Verified

10/10 Excellent

Chuck

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our stay at this hotel! Staff were very friendly and welcoming. Great value and would definitely stay here again!
Stayed 2 nights in Dec 2024
Verified

10/10 Excellent

Jan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was quite comfortable, very clean, and well appointed and the staff could not have been more friendly and helpful. The food and coffee in the attached cafe were delicious.
Stayed 1 night in May 2025
Verified

10/10 Excellent

Ekaterina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice people, the property is well maintained and super clean and safe
Stayed 1 night in Feb 2025
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful location. Friendly and very helpful staff. We will definitely stay here again.
Stayed 1 night in Jan 2024
Verified

8/10 Good

Caren M

Liked: Staff & service

Small, affordable stay in Cancun

Casa Mallorca is a small family run hotel off a main street, which made it easy to walk to other areas to find food, shopping, etc. The staff were helpful and the cafe that is attached to the hotel is great. Food was tasty and it had excellent coffee.
Stayed 2 nights in Oct 2024
Verified

10/10 Excellent

ameyalli

Liked: Staff & service, amenities, property conditions & facilities
Excellent customer service when we arrived. Room was clean and cozy.
Stayed 1 night in Dec 2024
Verified

8/10 Good

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We especially enjoyed the Casa's cafe and the host's friendly service and English.
Stayed 4 nights in Feb 2024
Verified

8/10 Good

Wallis

Liked: Cleanliness, property conditions & facilities
This hotel is a no frills hotel. It was clean and has a nice restaurant attached. recommend it as a nice budget hotel
Stayed 5 nights in Jan 2025
Verified

10/10 Excellent

Colette

Liked: Cleanliness, staff & service, property conditions & facilities
This is a great place to stay for a layover or short stay in Cancun. Very clean and comfortable.
Stayed 1 night in Nov 2023
Verified

10/10 Excellent

Bernard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff were incredibly, very informative and friendly. Room was very clean and quiet. Definitely stay again
Stayed 3 nights in Aug 2023
Verified

10/10 Excellent

Balaji

Liked: Cleanliness, staff & service, property conditions & facilities
Great property! Budget place without the shrills. Miguel was very attentive and makes great coffee!
Stayed 2 nights in Dec 2024
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The family who own & run this property are the kindest of people, not to mention how they do what they can to make sure your experience with them is as relax & comforting as possible. I stay with them every time I pass by Cancun & it’s always such a pleasure to be there.
Stayed 1 night in Jul 2024
Verified

10/10 Excellent

Caj

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was amazing. Very friendly and accommodating.
Stayed 1 night in Sep 2022
Verified

8/10 Good

Michele

Liked: Cleanliness, staff & service, property conditions & facilities
Our room was tiny. But clean,
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A delightful stay! Casa Mallorca's charm lies in its friendly and accommodating staff. They went above and beyond to ensure a comfortable and enjoyable experience. While the property itself might not offer the luxurious amenities of some larger resorts, the warm hospitality more than makes up for it. Overall, it's a fantastic choice for travelers seeking a welcoming and friendly atmosphere in Cancun.
Stayed 1 night in Feb 2024
Verified

8/10 Good

Brooke

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really liked this place. The bed was very comfortable and it was quiet given the proximity to everything. It was tricky to find and even our taxi driver had difficulty as there is no signage. We only had about three minutes of hot water which was unfortunate but the air conditioning works well. The cafe downstairs is excellent with incredible coffee.
Stayed 1 night in Feb 2025
Verified

10/10 Excellent

Neri

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to move around and it's in the middle of everything. The stuff is very friendly and kind. Willing to help.
Stayed 4 nights in Aug 2023
Verified

10/10 Excellent

Megan

Liked: Cleanliness, staff & service, property conditions & facilities
Jorge and his daughter were extremely sweet and helpful! They really made us feel like friends even though we were just there for one night. The area is relatively quiet and next to a park, but there are lots of shops and restaurants nearby. Easy to come and go with a very secure gate and lovely plants and flowers. Would definitely recommend!
Stayed 1 night in Dec 2023
Verified

10/10 Excellent

Felix

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Visit in Oct 2022

The owners were very friendly. The room was cleaned each morning while we enjoyed a breakfast of a fruit plate and an entre for under 10 dollars. Hard to find, no name in front. The entryway looks like a long hall with lots of beautiful plants.
Stayed 5 nights in Oct 2022
Verified

8/10 Good

Yuen Yee

Liked: Cleanliness, staff & service, property conditions & facilities
It was a lovely place to stay for one night stopover in Cancun. It had plenty of eateries very close and within easy access to buses and taxis. The check-in was slow and it was not clear where to go. We waited outside the gate and had tried to call the hotel but there was no answer. In the end we enquired at the cafe and was told to wait there until a staff can come check us in. The room was nice and simple and clean and served our needs.
Stayed 1 night in Oct 2024
Verified

8/10 Good

Lixuan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is clean. the owner is very nice and helpful. There is no lobby or common sitting area. We arrived late at night, it would be helpful if there is a doorbell. The lady in the restaurant next door confirmed we’re at the right place. installing an exhaust fan in the bathroom with waterproof paint will reduce moisture accumulation. It was a good stay.
Stayed 3 nights in Feb 2024

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