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Suites Malecon Cancun

3.5 star property

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Photo gallery for Suites Malecon Cancun

Outdoor pool, open 7:00 AM to 11:00 PM, pool umbrellas, pool loungers
Lobby sitting area
Luxury Room, 1 King Bed, Hot Tub, Sea View
Garden
Terrace/patio

Reviews

8.0 out of 10
Very good

Popular amenities

  • Parking included
  • Air-conditioning
  • Business services
  • Housekeeping

Explore the area

View in a map
Avenida Bonampak , Residencial Malecón Américas, Torre Vancouver , SM 6 Mza.1 Lote 1, Cancun, QROO, 77503
  • Place, Plaza Las Americas
    ‪2 min walk‬
  • Place, Cancun Bullfight ring
    ‪3 min walk‬
  • Place, Dubai Palace Casino
    ‪13 min walk‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪31 min drive‬

Room options

View all photos for Deluxe Suite, 1 Bedroom, Kitchen, Sea View

Terrace/patio

Deluxe Suite, 1 Bedroom, Kitchen, Sea View

8.4 out of 10
Very good
(33 reviews)
  • Sea view
  • 87 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Family Suite, 2 Bedrooms, Kitchen, Sea View

Family Suite, 2 Bedrooms, Kitchen, Sea View | Balcony view

Family Suite, 2 Bedrooms, Kitchen, Sea View

8.0 out of 10
Very good
(29 reviews)
  • Sea view
  • 118 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed and 2 Single Beds

View all photos for Standard Room, 1 King Bed, Sea View

Standard Room, 1 King Bed, Sea View | View from room

Standard Room, 1 King Bed, Sea View

8.4 out of 10
Very good
(53 reviews)
  • Sea view
  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Family Suite, 3 Bedrooms, Kitchen, Ocean View

Family Suite, 3 Bedrooms, Kitchen, Ocean View | Balcony

Family Suite, 3 Bedrooms, Kitchen, Ocean View

7.4 out of 10
Good
(13 reviews)
  • Ocean view
  • 146 sq m
  • 3 bedrooms
  • Sleeps 8
  • 2 King Beds and 2 Single Beds

View all photos for Economy Room, 1 King Bed, Non Smoking

Economy Room, 1 King Bed, Non Smoking | View from room

Economy Room, 1 King Bed, Non Smoking

8.8 out of 10
Excellent
(21 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Room, 1 King Bed, Hot Tub, Sea View

Luxury Room, 1 King Bed, Hot Tub, Sea View | Balcony view

Luxury Room, 1 King Bed, Hot Tub, Sea View

8.4 out of 10
Very good
(44 reviews)
  • Sea view
  • 36 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About this property

Suites Malecon Cancun

Along with an outdoor pool, this smoke-free hotel has a fitness center and a business center. Free WiFi in public areas and free self parking are also provided. Other amenities include a 24-hour front desk, a computer station, and a garden.
Suites Malecon Cancun offers 94 air-conditioned accommodations with minibars and safes. Each accommodation is individually furnished and decorated. 32-inch flat-screen televisions come with cable channels.

Bathrooms include showers, complimentary toiletries, and hair dryers. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the shopping around Suites Malecon Cancun. During your stay, you'll be connected to a shopping center, and just a quick walk from Plaza Las Americas. You'll find features like free WiFi in public areas and free self parking, plus an outdoor pool.
  • Free WiFi in some public areas
  • Free self parking
  • Take a swim in the outdoor pool
  • Amenities include a business center, a computer, and an elevator
  • Onsite recreation includes a gym and bike rentals
  • Guests have great things to say about the helpful staff and the location
  • Within a 10-minute walk of Plaza Las Americas and Amerimed Hospital
Suites Malecon Cancun offers its guests an outdoor pool and a fitness center. A computer station is on site and WiFi is free in public spaces. You'll find a business center on site. The business-friendly Suites Malecon Cancun also features a terrace, a garden, and a television in a common area. Limited free parking is available on a first-come, first-served basis. You'll have access to the outdoor pool at a partner property.

This 3.5-star Cancun hotel is smoke free.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Free secured, covered self parking on site
  • Limited on-site self parking
  • Onsite parking includes off-street options

Things to do

  • Bicycle rentals
  • Billiards/pool table
  • Gym
  • Outdoor pool
  • Outdoor pool (guest access)
  • Shopping centre
  • TV in common areas

Family friendly

  • In-room microwave
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Water dispenser

Guest services

  • Housekeeping (daily)

Business services

  • Business centre
  • Computer station

Outdoors

  • Garden
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift

More

  • 1 building
  • 18 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Microwave
  • Minibar

More

  • Air conditioning
  • Desk
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests planning to arrive outside of normal check-in hours must contact this property in advance to arrange check-in.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Suites Malecon Cancun

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Cash deposit: MXN 1000

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Long-term renters welcome
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 7:00 AM to 11:00 PM.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Suites Malecon Cancun Aparthotel
Suites Malecon Aparthotel
Suites Malecon Cancun
Suites Malecon Cancun Hotel
Suites Malecon Hotel
Suites Malecon
Hotel Suites Malecon Cancun Cancun
Cancun Suites Malecon Cancun Hotel
Hotel Suites Malecon Cancun
Suites Malecon Cancun Cancun
Suites Malecon Cancun Hotel
Suites Malecon Cancun Cancun
Suites Malecon Cancun Hotel Cancun

Suites Malecon Cancun Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 565 out of 1085 reviews
Rating 8 - Good. 218 out of 1085 reviews
Rating 6 - Okay. 136 out of 1085 reviews
Rating 4 - Poor. 65 out of 1085 reviews
Rating 2 - Terrible. 101 out of 1085 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Anay

Stayed 4 nights in Feb 2026

10/10 Excellent

Tylor

Stayed 1 night in Feb 2026

2/10 Terrible

Jorge Manuel Meza, Urbandale

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Zero Stars – Absolutely Do Not Recommend Our stay at Suites Malecon in Cancun was one of the worst travel experiences we’ve had. From the moment we arrived, the check-in process was disorganized and frustrating. The staff seemed uninformed about the reservation details, and communication was poor. We were given unclear instructions and had to repeatedly ask basic questions just to understand where to go and what was included. The property itself was extremely loud. The noise level made it nearly impossible to relax or sleep. The “ambience” advertised online is completely misleading — it felt chaotic rather than comfortable. If you are looking for a peaceful or restful stay, this is not the place. One of the key amenities listed was a hot tub, which was a major reason we booked. It did not work during our stay. There was no prior notice, no signage, and no real solution offered. That alone felt deceptive. Overall, the listing on hotel booking sites and Travelocity does not accurately reflect the reality of this property. Several amenities were either not functioning or not as described. The experience felt misrepresented and poorly managed. We would absolutely not recommend this place to anyone. There are far better options in Cancun that value their guests and deliver what they advertise. Zero stars
Stayed 5 nights in Feb 2026

2/10 Terrible

Jorge Manuel Meza, Urbandale

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Zero Stars – Absolutely Do Not Recommend Our stay at Suits Malecon in Cancun was one of the worst travel experiences we’ve had. From the moment we arrived, the check-in process was disorganized and frustrating. The staff seemed uninformed about the reservation details, and communication was poor. We were given unclear instructions and had to repeatedly ask basic questions just to understand where to go and what was included. The property itself was extremely loud. The noise level made it nearly impossible to relax or sleep. The “ambience” advertised online is completely misleading — it felt chaotic rather than comfortable. If you are looking for a peaceful or restful stay, this is not the place. One of the key amenities listed was a hot tub, which was a major reason we booked. It did not work during our stay. There was no prior notice, no signage, and no real solution offered. That alone felt deceptive. Overall, the listing on hotel booking sites and Travelocity does not accurately reflect the reality of this property. Several amenities were either not functioning or not as described. The experience felt misrepresented and poorly managed. We would absolutely not recommend this place to anyone. There are far better options in Cancun that value their guests and deliver what they advertise. Zero stars
Stayed 5 nights in Feb 2026

10/10 Excellent

Tylor

Stayed 1 night in Feb 2026

10/10 Excellent

Mikhail

Stayed 3 nights in Feb 2026

2/10 Terrible

Francisco

Stayed 3 nights in Feb 2026

10/10 Excellent

Grant

Liked: Cleanliness, staff & service, amenities
Amazing, clean, comfortable. Internet sucks but aside from that amazing property!
Stayed 3 nights in Feb 2026

10/10 Excellent

Joshua

Travelled with group
Liked: Cleanliness, staff & service, amenities
Staff were helpful and great. Nice views, pool, room
Stayed 1 night in Feb 2026

6/10 Okay

Todd

Travelled with family
Disliked: Cleanliness
This is a nice place by carribean standards, but a little tired. Could do a better job cleaning and keeping the place updated. Overall good value if you are looking for a spacious place.
Stayed 4 nights in Feb 2026

6/10 Okay

Sarah

Travelled with family
Disliked: Amenities
It got the job done. Only 1 room key and 1 building key was inconvenient. You had to trade the key in for pool towels- couldn’t go back and forth for food and drinks. The pool was absolutely frigid. Little things would go a long way, paper towels, dish soap, more than 1 fork ect. No basics- coffee filters, salt &pepper.
Stayed 3 nights in Feb 2026

10/10 Excellent

Emilio

Stayed 2 nights in Feb 2026

8/10 Good

Marian

Was not bad
Stayed 3 nights in Feb 2026

10/10 Excellent

Tatiana

Liked: Cleanliness, amenities, property conditions & facilities
I had an excellent experience staying in Suites Malecon Hotel. The staff treats you like a VIP guest. This hotel is very well maintained. The apartment was spotless, with super comfortable bedding, and a beautiful view. I would stay there again.
Stayed 2 nights in Feb 2026

10/10 Excellent

Martin

Liked: Cleanliness, amenities, property conditions & facilities
Great location
Stayed 2 nights in Feb 2026

2/10 Terrible

Maria

Travelled with family
Liked: Cleanliness, property conditions & facilities
Noisy
Stayed 1 night in Feb 2026

4/10 Poor

Audrey

Travelled with partner
Liked: Amenities
On entend l’occupant de la chambre voisine ronfler. Musique ultra forte qui provient de l’extérieur à 7:30 le matin. Dépot en argent comptant uniquement. Propreté de la douche douteuse.
Stayed 1 night in Feb 2026

8/10 Good

Dimitrios

Liked: Cleanliness, property conditions & facilities
None
Stayed 5 nights in Feb 2026

10/10 Excellent

Denis, Chateauguay

Stayed 6 nights in Feb 2026

10/10 Excellent

Doug

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Yes
Stayed 14 nights in Jan 2026

10/10 Excellent

Isaiah

Liked: Cleanliness, amenities, property conditions & facilities
Experience was amazing, staff was very resourceful and environment was amazing! The only minor prince I had was water from shower would only stay hot for about ten minutes and would immediately get cold.
Stayed 4 nights in Feb 2026

10/10 Excellent

Jason

Stayed 1 night in Feb 2026

6/10 Okay

Patricia

Travelled with family
Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
Room wasn't that clean
Stayed 2 nights in Jan 2026

2/10 Terrible

Christiaan

Business traveller
Disliked: Amenities, property conditions & facilities
Paid more for room with hot tub that only filled about 6 inches with warm water and shut off, then room had no hot water at all to shower. Room has a small boiler that doesn't hold enough hot water.
Stayed 2 nights in Jan 2026

6/10 Okay

Joel

Stayed 3 nights in Jan 2026

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