Best Western Plus Hawthorne Terrace Hotel

3.0 star property

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Photo gallery for Best Western Plus Hawthorne Terrace Hotel

Free daily continental breakfast
Suite, Multiple Beds, Kitchenette, Annex Building (Shower Only;with Single Sofabed) | Private kitchenette
Lobby
Terrace/patio
1 bedroom, in-room safe, desk, laptop workspace

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • 24/7 front desk
  • Room service
  • Gym
  • Parking available

Explore the area

View in a map
3434 N. Broadway Avenue, Chicago, IL, 60657
  • Place, Wrigley Field
    ‪11 min walk‬
  • Place, Lincoln Park Zoo
    ‪4 min drive‬
  • Place, Michigan Avenue
    ‪6 min drive‬
  • Airport, Chicago, IL (ORD-O'Hare Intl.)
    ‪23 min drive‬

Room options

Junior Suite, 2 Double Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

9.6 out of 10
Exceptional
(29 reviews)
  • 42 sq m
  • Sleeps 5
  • 2 Double Beds

Standard Room, 2 Double Beds, Non Smoking, Microwave

9.6 out of 10
Exceptional
(46 reviews)
  • 23 sq m
  • Sleeps 4
  • 2 Double Beds

Standard Room, 1 Queen Bed, Non Smoking, Microwave

9.2 out of 10
Wonderful
(64 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 1 King Bed, Non Smoking, Jetted Tub (with Sofabed)

9.2 out of 10
Wonderful
(5 reviews)
  • 28 sq m
  • Sleeps 3
  • 1 King Bed

Standard Room, 1 King Bed, Non Smoking, Microwave

8.8 out of 10
Excellent
(25 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Accessible, Non Smoking (Walk-in Shower)

10.0 out of 10
Exceptional
(3 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Accessible, Non Smoking

9.0 out of 10
Wonderful
(6 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

Suite, Multiple Beds, Kitchenette, Annex Building (Shower Only;with Single Sofabed)

10.0 out of 10
Exceptional
(1 review)
  • 51 sq m
  • Sleeps 5
  • 2 King Beds

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • 23 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Kitchenette, Annex Building (with Sofabed)

8.0 out of 10
Very good
(1 review)
  • 51 sq m
  • Sleeps 3
  • 1 King Bed

Suite, 1 King Bed, Non Smoking, Kitchenette (with Sofabed)

  • 51 sq m
  • Sleeps 3
  • 1 King Bed

Suite, Multiple Beds, Non Smoking (with Sofabed)

  • 51 sq m
  • Sleeps 5
  • 2 King Beds

Suite, Multiple Beds, Non Smoking, Kitchenette (with Sofabed)

  • 51 sq m
  • Sleeps 5
  • 2 King Beds

Suite, Multiple Beds, Accessible, Non Smoking (with Sofabed)

10.0 out of 10
Exceptional
(1 review)
  • 51 sq m
  • Sleeps 5
  • 2 King Beds

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave (with Single Sofabed)

  • Sleeps 5
  • 2 Double Beds

2 Double Beds, Non-Smoking, High Speed Internet Access, Microwave, Refrigerator

  • Sleeps 4

Accessible-1 King, Mobility Accessible, Roll in Shower, Non-Smoking

  • Sleeps 2

1 King Bed, Non-Smoking, High Speed Internet Access, Whirlpool, Sofabed, Microwave and Refrigerator

  • Sleeps 3

Accessible-1 King, Mobility Accessible, Walk in Shower, Non-Smoking

  • Sleeps 2

Suite-1 King Bed, Non-Smoking, Sofabed, Street View, Kitchenette, Living Area, Wi-Fi

  • Sleeps 2

Suite-1 King Bed, Non-Smoking, Annex Building, Sofabed, Street View, Kitchenette, Shower

  • Sleeps 2

1 Queen Bed, Non-Smoking, High Speed Internet Access, Microwave, Refrigerator

  • Sleeps 2

Accessible-Suite 2 King Beds, Mobility Accessible, Roll In Shower, 2 Room, Sofabed, Non-Smoking

  • Sleeps 4

2 King Bed And Sofabed Suite Loft-Annex Building Kitchen Shower-Non Smoking ( For One Person )

  • Sleeps 4

2 Double Beds, Non-Smoking, High Speed Internet Access, Junior Suite, Sofabed, Separate Sitting Area, Microwave and Refrigerator

  • Sleeps 5

2 King Suite with Kitchenette and Street View

  • Sleeps 4

1 King Bed, Non-Smoking, High Speed Internet Access, Microwave, Refrigerator

  • Sleeps 2

1 King Bed, Non-Smoking, Street View, Microwave And Refrigerator, Wi-Fi

  • Sleeps 2

Suite-2 King Beds, Non-Smoking, 2 Room, Sofabed, 3 Flat Screen Television, Kitchenette, Wi-Fi

  • Sleeps 4

2 Double Bed And Sofabed Microwave Refrigerator Non Smoking ( For One Person )

  • Sleeps 5

Suite, Multiple Beds, Non Smoking (with Sofabed)

  • Sleeps 5

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About this property

Best Western Plus Hawthorne Terrace Hotel

Hotel with free breakfast, near Wrigley Field
Along with a fitness center, this smoke-free hotel has a sauna and a hot tub. Free continental breakfast and free WiFi in public areas are also provided. Other amenities include self parking, coffee/tea in a common area, and a 24-hour front desk.
Best Western Plus Hawthorne Terrace Hotel offers 83 air-conditioned accommodations with laptop-compatible safes and complimentary bottled water. 42-inch flat-screen televisions come with premium cable channels. Microwaves and coffee/tea makers are provided. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; local and long-distance calls are complimentary (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include a hot tub, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The free breakfast at Best Western Plus Hawthorne Terrace Hotel gets high marks from our customers. During your stay, you're just a quick walk from Lincoln Park. You'll find features like free WiFi in public areas, plus a gym and a hot tub.
  • Free continental breakfast served daily
  • Free WiFi
  • Self parking and RV/bus/truck parking available for a fee
  • Amenities include a front-desk safe, a computer, and a car charging station
  • Onsite recreation includes a gym and a sauna
  • Guests have great things to say about the helpful staff and the breakfast
  • 12 minutes by foot from Wrigley Field and a 4-minute drive from Lake Michigan
  • Pets welcome for a fee
Best Western Plus Hawthorne Terrace Hotel offers its guests a hot tub, a sauna, and a fitness center. A computer station is on site, and both WiFi and wired Internet are free in public spaces. Free breakfast is available daily. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly Best Western Plus Hawthorne Terrace Hotel. For a fee, parking is available.

This Chicago hotel is smoke free.

Guests are served free continental breakfast daily from 7:00 AM to 10:00 AM.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Onsite parking available only on request
  • Uncovered parking on site (USD 29.50 per night)
  • RV/bus/lorry parking (surcharge) on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:00 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • Hot tub
  • Sauna

Family friendly

  • In-room cot
  • In-room microwave
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Computer station

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Area rugs in room
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways (91 centimetre high)
  • Hardwood flooring in room
  • Lift (91 centimetre wide door)
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (91 centimetre high)
  • Wheelchair-accessible van parking

More

  • 2 buildings
  • 4 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Microwave
  • Mini-fridge
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 25.00 per pet, per night, plus a deposit of USD 75 per stay
  • Maximum 2 (weight limit: 80 lbs per pet)
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free, per registered adult, when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 125.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered self parking fee: USD 29.50 per night
  • Pet deposit: USD 75 per stay
  • Pet fee: USD 25.00 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 2 children 12 years old and younger stay free, per registered adult, in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Best Western Plus Hawthorne
Best Western Plus Hawthorne Terrace
Best Western Plus Hawthorne Terrace Chicago
Best Western Plus Hawthorne Terrace Hotel
Best Western Plus Hawthorne Terrace Hotel Chicago
Best Western Plus Terrace
Hawthorne Best Western
Hawthorne Terrace
Hawthorne Terrace Best Western
Hawthorne Terrace Hotel
Best Western Hotel Chicago
Best Western Chicago
Best Plus Hawthorne Terrace
Best Western Plus Hawthorne Terrace Hotel Hotel
Best Western Plus Hawthorne Terrace Hotel Chicago
Best Western Plus Hawthorne Terrace Hotel Hotel Chicago

Best Western Plus Hawthorne Terrace Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 658 out of 1004 reviews
Rating 8 - Good. 224 out of 1004 reviews
Rating 6 - Okay. 77 out of 1004 reviews
Rating 4 - Poor. 19 out of 1004 reviews
Rating 2 - Terrible. 26 out of 1004 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2025

10/10 Excellent

Rorey

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy walk to Wrigley Field. Easy parking, quiet neighborhood
Stayed 1 night in Jul 2025

10/10 Excellent

Lisa, Edmond

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed from 24-27 July 2025. The staff was the best. They were helpful and kind. I absolutely loved staying here. The hotel was within walking distance to many activities. Adding it to my favorite places to stay list when I’m in Chicago.
Stayed 2 nights in Jul 2025

8/10 Good

Susan

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
This hotel is really cute from the outside and nicely decorated on the inside. Love the brick patio with cafe tables out front. The rooms are nicely done, but the plantation shutters are broken and don’t open and close correctly, so hard to block out light from the street below. Staff was not friendly.
Stayed 3 nights in Jul 2025

10/10 Excellent

Stephanie

Liked: Cleanliness, amenities
Quaint and very clean and roomy.
Stayed 2 nights in Jul 2025

10/10 Excellent

Timothy, Carnation

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well-located in proximity to restaurants and Wrigley Field.
Stayed 4 nights in Jun 2025

10/10 Excellent

Andrew

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
After another travel service cancelled our booking after we arrived in Chicago for a Cubs game, we were so lucky to have found this gem at the last moment. We walked to the stadium and were back in our room a mere fifteen minutes after the game ended. It's a gem, and the neighborhood is safe, clean, and quiet.
Stayed 1 night in Jul 2025

10/10 Excellent

Daniel

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

2/10 Terrible

Scott

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Rotten. Terrible customer service. Completely useless. Booked me for the incorrect date and refused to work with me at all. No crediting my stay. No refund. No help. No effort except to charge 240 bucks for the wrong night. I never checked in. Did not stay. Never set one foot inside the property. Called them: sir, you have to go through expedia. Called expedia: sir, you have to go through Best Western. Ive been loyal to BW for years. Ive usually had good experiences with expedia. Well, thats done with.
Stayed 1 night in Jul 2025

10/10 Excellent

ANTHONY

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Siobhan

Liked: Cleanliness, amenities, property conditions & facilities
The staff is always kind, and welcoming!
Stayed 2 nights in Jun 2025

10/10 Excellent

Crystal

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Jul 2025

10/10 Excellent

Timothy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best hotels we ever stayed in. This was our second time here and will be back again. Lovely area, we have walked the neighborhoods around the area and they are safe and beautiful. Big beautiful rooms and amenities
Stayed 3 nights in Jul 2025

8/10 Good

Allison

Stayed 4 nights in Jul 2025

10/10 Excellent

Eileen

Travelled with family
Beautiful courtyard entrance into an old property with updated roomy rooms and caring staff. Only complaint is to turn on the shower you have to get wet with cold water. Otherwise lovely property in a great walkable area. Will happily stay here again.
Stayed 1 night in Jul 2025

10/10 Excellent

Allie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our stay was amazing we always enjoy the area. Staff is always friendly and kind.
Stayed 3 nights in Jul 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

David

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jul 2025

8/10 Good

keith

Liked: Cleanliness, staff & service, property conditions & facilities
Nice location and clean, but a little on the small side for us. Breakfast area is extremely tight and lobby is not very big.
Stayed 1 night in Jul 2025

10/10 Excellent

Olyvia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay if you are going to a concert at wrigley, 15-20min walk
Stayed 2 nights in Jun 2025

8/10 Good

Isabella

Stayed 2 nights in Jun 2025

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Tamara, Rochester

Travelled with family, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are extremely comfortable and nicely appointed for the value. The location of this property is terrific - there is reasonably priced parking for guests in a lot immediately adjacent to the hotel, which adds to the ease of getting around and the sense of security in an unfamiliar place. The terrace is an absolute oasis and encourages relaxed hangs and chats with your companions. The property is within walking distance of countless great restaurants, drugstores, and shops. Check out the Farmer's Market a few blocks up the street on Saturday mornings!
Stayed 3 nights in Jun 2025

10/10 Excellent

Joseph

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is in a great location and very near my son's apartment. The staff is cordial and the accommodations are great. It was our 2nd time there and we will definitely be back!
Stayed 4 nights in Jun 2025

6/10 Okay

Miguel

Stayed 2 nights in Jun 2025