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Best Western Plus Hawthorne Terrace Hotel

3.0 star property

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Photo gallery for Best Western Plus Hawthorne Terrace Hotel

Guests can enjoy a fully equipped kitchen with a refrigerator, microwave, and coffee maker.
Relax in a spacious room with a large bed, flat-screen TV, and comfortable seating area.
Kitchen features dark cabinetry, stainless steel appliances, granite countertop, and a sink with a faucet.
Relax in this inviting space with a comfortable sofa, fireplace, and large window offering a view of the outdoors.
Guests can enjoy the patio area with comfortable seating and beautiful potted plants.

Popular amenities

  • 24/7 front desk
  • Room service
  • Gym
  • Parking available

Explore the area

Map
3434 N. Broadway Avenue, Chicago, IL, 60657
  • Wrigley Field
    ‪11 min walk‬
  • Lincoln Park Zoo
    ‪3 min drive‬
  • Michigan Avenue
    ‪6 min drive‬
  • Chicago, IL (ORD-O'Hare Intl.)
    ‪22 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking, Microwave

Standard Room, 1 King Bed, Non Smoking, Microwave

Standard Room, 1 King Bed, Non Smoking, Microwave

8.8 out of 10
Excellent
(25 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking (Walk-in Shower)

1 bedroom, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Accessible, Non Smoking (Walk-in Shower)

10.0 out of 10
Exceptional
(3 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Multiple Beds, Non Smoking (with Sofabed)

1 bedroom, in-room safe, desk, laptop workspace

Suite, Multiple Beds, Non Smoking (with Sofabed)

  • 51 sq m
  • Sleeps 5
  • 2 King Beds

View all photos for Junior Suite, 2 Double Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

Junior Suite, 2 Double Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

Junior Suite, 2 Double Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

9.6 out of 10
Exceptional
(25 reviews)
  • 42 sq m
  • Sleeps 5
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Jetted Tub (with Sofabed)

Standard Room, 1 King Bed, Non Smoking, Jetted Tub (with Sofabed)

Standard Room, 1 King Bed, Non Smoking, Jetted Tub (with Sofabed)

9.2 out of 10
Wonderful
(5 reviews)
  • 28 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Microwave

Standard Room, 1 Queen Bed, Non Smoking, Microwave

Standard Room, 1 Queen Bed, Non Smoking, Microwave

9.2 out of 10
Wonderful
(62 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 King Bed, Non Smoking, Kitchenette (with Sofabed)

1 bedroom, in-room safe, desk, laptop workspace

Suite, 1 King Bed, Non Smoking, Kitchenette (with Sofabed)

  • 51 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, Multiple Beds, Non Smoking, Kitchenette (with Sofabed)

Mini-fridge, microwave, coffee/tea maker

Suite, Multiple Beds, Non Smoking, Kitchenette (with Sofabed)

  • 51 sq m
  • Sleeps 5
  • 2 King Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Multiple Beds, Kitchenette, Annex Building (Shower Only;with Single Sofabed)

Suite, Multiple Beds, Kitchenette, Annex Building (Shower Only;with Single Sofabed)

Suite, Multiple Beds, Kitchenette, Annex Building (Shower Only;with Single Sofabed)

10.0 out of 10
Exceptional
(1 review)
  • 51 sq m
  • Sleeps 5
  • 2 King Beds

View all photos for Suite, Multiple Beds, Accessible, Non Smoking (with Sofabed)

1 bedroom, in-room safe, desk, laptop workspace

Suite, Multiple Beds, Accessible, Non Smoking (with Sofabed)

10.0 out of 10
Exceptional
(1 review)
  • 51 sq m
  • Sleeps 5
  • 2 King Beds

View all photos for Suite, 1 King Bed, Kitchenette, Annex Building (with Sofabed)

1 bedroom, in-room safe, desk, laptop workspace

Suite, 1 King Bed, Kitchenette, Annex Building (with Sofabed)

8.0 out of 10
Very good
(1 review)
  • 51 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking, Microwave

Standard Room, 2 Double Beds, Non Smoking, Microwave

Standard Room, 2 Double Beds, Non Smoking, Microwave

9.6 out of 10
Exceptional
(45 reviews)
  • 23 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

1 bedroom, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Accessible, Non Smoking

9.6 out of 10
Exceptional
(5 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

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4.3 out of 5, Excellent, (1001)
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About this property

Best Western Plus Hawthorne Terrace Hotel

Hotel with free breakfast, near Wrigley Field
Along with a fitness center, this smoke-free hotel has a sauna and a hot tub. Free continental breakfast and free WiFi in public areas are also provided. Other amenities include self parking, coffee/tea in a common area, and a 24-hour front desk.
Best Western Plus Hawthorne Terrace Hotel offers 83 air-conditioned accommodations with laptop-compatible safes and complimentary bottled water. 42-inch flat-screen televisions come with premium cable channels. Microwaves and coffee/tea makers are provided. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; local and long-distance calls are complimentary (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include a hot tub, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The free breakfast at Best Western Plus Hawthorne Terrace Hotel gets high marks from our customers. During your stay, you're just a quick walk from Lincoln Park. You'll find features like free WiFi in public areas, plus a gym and a hot tub.
  • Free continental breakfast served daily
  • Free WiFi
  • Self parking and RV/bus/truck parking available for a fee
  • Amenities include a front-desk safe, a computer, and a car charging station
  • Onsite recreation includes a gym and a sauna
  • Guests have great things to say about the breakfast and the clean accommodations
  • 12 minutes by foot from Wrigley Field and a 4-minute drive from Lake Michigan
  • Pets welcome for a fee
Best Western Plus Hawthorne Terrace Hotel offers its guests a hot tub, a sauna, and a fitness center. A computer station is on site, and both WiFi and wired Internet are free in public spaces. Free breakfast is available daily. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly Best Western Plus Hawthorne Terrace Hotel. For a fee, parking is available.

This Chicago hotel is smoke free.

Guests are served free continental breakfast daily from 7:00 AM to 10:00 AM.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Onsite parking available only on request
  • Uncovered parking on site (USD 29.50 per night)
  • RV/bus/lorry parking (surcharge) on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:00 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • Hot tub
  • Sauna

Family friendly

  • Free cot
  • In-room microwave
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Computer station

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Area rugs in room
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways (91 centimetre high)
  • Hardwood flooring in room
  • Lift (91 centimetre wide door)
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (91 centimetre high)
  • Wheelchair-accessible van parking

More

  • 2 buildings
  • 4 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Microwave
  • Mini-fridge
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 25.00 per pet, per night, plus a deposit of USD 75 per stay
  • Maximum 2 (weight limit: 80 lbs per pet)
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free, per registered adult, when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 125.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered self parking fee: USD 29.50 per night
  • Pet deposit: USD 75 per stay
  • Pet fee: USD 25.00 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 2 children 12 years old and younger stay free, per registered adult, in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Best Western Plus Hawthorne
Best Western Plus Hawthorne Terrace
Best Western Plus Hawthorne Terrace Chicago
Best Western Plus Hawthorne Terrace Hotel
Best Western Plus Hawthorne Terrace Hotel Chicago
Best Western Plus Terrace
Hawthorne Best Western
Hawthorne Terrace
Hawthorne Terrace Best Western
Hawthorne Terrace Hotel
Best Western Hotel Chicago
Best Western Chicago
Best Plus Hawthorne Terrace
Best Western Plus Hawthorne Terrace Hotel Hotel
Best Western Plus Hawthorne Terrace Hotel Chicago
Best Western Plus Hawthorne Terrace Hotel Hotel Chicago

Best Western Plus Hawthorne Terrace Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 650 out of 1002 reviews
Rating 8 - Good. 230 out of 1002 reviews
Rating 6 - Okay. 75 out of 1002 reviews
Rating 4 - Poor. 18 out of 1002 reviews
Rating 2 - Terrible. 29 out of 1002 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

2/10 Terrible

Calvin, Lake City

Disliked: Cleanliness, staff & service, property conditions & facilities
Disappointed, Disrespected, and Questioning My Treatment I genuinely wish this review could be more positive, but my experience at the Best Western Plus Hawthorne Terrace left me deeply disappointed and questioning whether I was truly welcome as a Black guest. After working an overnight shift with no sleep, I arrived in Chicago early and hoped to check in or at least rest in the lobby. I politely asked the front desk staff if there were any rooms available. She checked the system and said no — that my room wouldn't be ready until around 2pm. Fair enough. I asked if I could stay in the lobby to wait, and she said sure. But here's where it gets hard to ignore how different my treatment felt. About 30 minutes later, I witnessed another guest — a white man — walk up and ask if he could check in early. Without hesitation, she said yes and began checking him in. No mention of fees, no attitude, no resistance. I was confused but gave her the benefit of the doubt. I approached her again, asked the same question, and was denied — again. Later, I made a friendly gesture by asking for brochures to lighten the mood, and then she suddenly brought up the option to upgrade my “queen room” for $85 — plus $40 for early check-in. I was stunned. First, none of this was mentioned to the guest she helped before me. Second, I had already paid nearly $40 more than the average price for this "cheap" room through a third-party site. When I pointed this out, she dismissively told me she couldn’t.
Stayed 1 night in May 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, clean and safe. I didn’t like the $39.90 charge for parking.
Stayed 1 night in Apr 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

8/10 Good

Ryan

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good
Stayed 1 night in Apr 2025

6/10 Okay

Joseph

Liked: Staff & service
Property was in a great safe and clean area. Breakfast area tiny and not very good. Parking was very expensive and if you come before check in they charge you an additional $20. On top of the $50. Per night!
Stayed 2 nights in Apr 2025

10/10 Excellent

Richard

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Jennifer, Manchester

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
This hotel is convenient to lots of dining and other businesses. It is clean and so easy to park!
Stayed 1 night in Apr 2025

8/10 Good

RAYMOND

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 1 night in Apr 2025

4/10 Poor

Roman

Travelled with family and small children
Liked: Cleanliness
Disliked: Staff & service
Rude staff at front desk. Despite request for crib / pay-and-play a few days before check in, upon arrival there was none in the room, and when we asked at the front desk they said they could give one at 8:30 pm (obviously too late for a child who needs a crib).
Stayed 1 night in Apr 2025

10/10 Excellent

Kim

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean. I would stay there again.
Stayed 2 nights in Apr 2025

10/10 Excellent

Verne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nicely designed rollin shower and quality mattress not too high for handicap use.
Stayed 3 nights in Apr 2025

10/10 Excellent

Rocio

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel and yummy breakfast.. receptionist could be a little nicer, but overall a great place to stay close to Wrigley Field
Stayed 2 nights in Apr 2025

10/10 Excellent

Brandon

Stayed 1 night in Apr 2025

2/10 Terrible

John

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not really a 3 star hotel

More items are jury rigged than not. Window slats dont function, air conditioners dont work or are extremely noisy, whats under the beds?, hallways are loud- apparently they rent to sorority high girls who go there to party in effect the whole hotel is loud, i suggest you take noise canceling earphones to get any rest. The whole place is run down.
Stayed 4 nights in Apr 2025

10/10 Excellent

Pedro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great service, close to everything
Stayed 2 nights in Apr 2025

10/10 Excellent

Kelvin

Business traveller, Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing boutique hotel. Great neighborhood!

It was great. The bed was a bit uncomfortable and I woke up about 5 times over the night. Other than that, the food, the ambiance, the staff, the amenities, everything was wonderful. I would come back again. Highly loved it. Nice boutique feel. Really recommend.
Stayed 1 night in Apr 2025

10/10 Excellent

tania

Stayed 2 nights in Apr 2025

8/10 Good

Rogers

Liked: Cleanliness, staff & service, property conditions & facilities
Over all good stay
Stayed 1 night in Apr 2025

8/10 Good

Melethia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Walkable to Wrigley Field

We were in town for Cubs games. We were pleased with the location of this hotel, 10-15 minute walk through the neighborhood. The room was nice and the staff friendly.
Stayed 3 nights in Apr 2025

10/10 Excellent

Savanna

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
I really enjoyed our stay and would love to come again!
Stayed 2 nights in Apr 2025

10/10 Excellent

Casey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a neat property located in a fun neighborhood. Perfect distance from Wrigley Field. I would definitely stay here again.
Stayed 1 night in Apr 2025

10/10 Excellent

Paul

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and well maintained
Stayed 1 night in Apr 2025

8/10 Good

Shawn, Cass City

Liked: Cleanliness
Great area nearby north Halsted gay district
Stayed 4 nights in Apr 2025

10/10 Excellent

Jeffrey, Gaylord

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice weekend
Stayed 2 nights in Mar 2025

10/10 Excellent

Jennifer

Travelled with group
Liked: Cleanliness, amenities
Loved the location and felt safe walking around the area. We loved the robes provided and the room was fantastic. We did not like that we had to go outside to get to the spa and the spa area did not have hooks or places to put robes/shoea.
Stayed 1 night in Apr 2025