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Casa Mexicana Cozumel

4.0 star property
VIP Access

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Photo gallery for Casa Mexicana Cozumel

Terrace/patio
Lobby sitting area
Outdoor pool, pool loungers
Bar (on property)
Deluxe Room, Balcony, Ocean View | Beach/ocean view

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Business services
  • Bar

Explore the area

View in a map
Ave Rafael E Melgar 457, Cozumel, QROO, 77600
  • Place, Museo de la Isla de Cozumel
    ‪3 min walk‬
  • Place, Central Plaza
    ‪5 min walk‬
  • Place, Cozumel Maritime Terminal
    ‪6 min walk‬
  • Airport, Cozumel, Quintana Roo (CZM-Cozumel Intl.)
    ‪4 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Habitacion Deluxe vistas a la ciudad o terraza

Habitacion Deluxe vistas a la ciudad o terraza

Habitacion Deluxe vistas a la ciudad o terraza

8.8 out of 10
Excellent
(75 reviews)
  • 25 sq m
  • City view
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Deluxe Room, Balcony, Ocean View

Deluxe Room, Balcony, Ocean View

Deluxe Room, Balcony, Ocean View

9.6 out of 10
Exceptional
(39 reviews)
  • 25 sq m
  • Ocean view
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

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About this property

Casa Mexicana Cozumel

Family-friendly hotel with free breakfast and a 24-hour business center
An outdoor pool, a bar/lounge, and a poolside bar are available at this smoke-free hotel. Free English breakfast and free WiFi in public areas are also provided. Other amenities include a snack bar/deli, a 24-hour business center, and coffee/tea in a common area.
Casa Mexicana Cozumel offers 88 accommodations with laptop-compatible safes and hair dryers. Rooms open to balconies. Beds feature premium bedding. 32-inch plasma televisions come with premium satellite channels. Bathrooms include shower/tub combinations, bidets, and complimentary toiletries.

This Cozumel hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

An outdoor pool and a children's pool are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

The free breakfast at Casa Mexicana Cozumel gets high marks from our customers. During your stay, you're just a quick walk from Cozumel Maritime Terminal. Features include free WiFi in public areas, plus an outdoor pool and a poolside bar.
  • Free English breakfast served daily
  • Free WiFi
  • Places for an enjoyable drink include poolside bar or bar/lounge
  • Take a swim in the outdoor pool
  • Services include babysitting, dry cleaning/laundry, and a concierge
  • Onsite recreation includes complimentary bicycles
  • Guests really like the accommodations for the comfy beds and cleanliness
  • Just a 3-minute drive from Stingray Beach and 9 minutes from Chankanaab National Park
Casa Mexicana Cozumel offers its guests a children's pool, an outdoor pool, and complimentary bicycles. There's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is available daily. Public spaces have free WiFi.

A 24-hour business center and a meeting room are available. Event space at this hotel measures 1076 square feet (100 square meters) and includes conference space. A library, a terrace, and tour/ticket assistance are also featured at the family-friendly Casa Mexicana Cozumel.

This 4-star Cozumel hotel is smoke free.

Guests are served free English breakfast daily from 7 AM to 11:30 AM.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Free English breakfast available daily 7 AM to 11:30 AM
  • A bar/lounge
  • A poolside bar
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Children's pool
  • Free bicycle rentals
  • Library
  • Outdoor pool
  • Personal motorised watercraft

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • Free rollaway/extra bed
  • In-room cot
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 1,076 square feet of conference space
  • 24-hour business centre
  • Meeting room

Outdoors

  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Free rollaway/extra bed
  • Premium bedding

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch plasma TV with premium satellite channels

Food and drink

  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2:30 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Casa Mexicana Cozumel

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 2 children 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Casa Mexicana
Casa Mexicana Cozumel
Casa Mexicana Hotel
Casa Mexicana Cozumel Hotel
Cozumel Casa
Cozumel Casa Mexicana
Mexicana Casa
Casa Mexicana Cozumel Hotel Cozumel
Casa Mexicana Hotel Cozumel
Casa Mexicana Cozumel Hotel
Casa Mexicana Cozumel Cozumel
Casa Mexicana Cozumel Hotel Cozumel

Casa Mexicana Cozumel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 745 out of 1007 reviews
Rating 8 - Good. 183 out of 1007 reviews
Rating 6 - Okay. 47 out of 1007 reviews
Rating 4 - Poor. 17 out of 1007 reviews
Rating 2 - Terrible. 15 out of 1007 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

LAUREN

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was in a great location. Everyone was friendly and helpful. Breakfast was great!
Stayed 5 nights in Sep 2025

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome location! Walking distance to many bars and restaurants! Super friendly staff and clean rooms. I will definitely be back!
Stayed 1 night in Sep 2025

8/10 Good

Sheri

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

8/10 Good

Ben, GREAT NECK

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
For business travel or a quick 1 night stay before jumping on a cruise ship it’s ideal. Right in the heart of town and walking distance to shopping, the ferry to Playa, restaurants…. It’s not fancy but it is best option in the area
Stayed 1 night in Sep 2025

10/10 Excellent

Brian

Stayed 14 nights in Aug 2025

10/10 Excellent

Cinthia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good expensive

Great customer service.
Stayed 4 nights in Sep 2025

10/10 Excellent

Debra

Stayed 3 nights in May 2025

10/10 Excellent

Debra

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The trip was over my birthday and the staff even surprised me with a special birthday decorated room!!!!! Breakfast "buffet" is always fresh options and very tastey!! We will always stay at Casa Mexicana when in Cozumel!!!!
Stayed 5 nights in Jul 2025

8/10 Good

Tracy

Travelled with family
Liked: Cleanliness, staff & service, room comfort

Convenient location and friendly

Great place, super convenient, near to everything. Nice breakfast and friendly staff. Meeting and hanging out with fellow travelers at bar and in beautiful lobby was definitely a highlight
Patio terrace
Stayed 7 nights in Aug 2025

10/10 Excellent

Pamela

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for walking to all restaurants, decent breakfast, great service, very clean, super comfortable bed, great ocean view room!
Stayed 3 nights in Aug 2025

10/10 Excellent

Emily Claire

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was very accommodating, the facilities were clean and our room was great. Breakfast was definitely a highlight for my husband and I. Shoutout to Vicente - it was a pleasure seeing him everyday. Thank y’all!
Stayed 3 nights in Aug 2025

10/10 Excellent

blake

Liked: Cleanliness, staff & service, property conditions & facilities
Fun spot next to the port
Stayed 1 night in Aug 2025

8/10 Good

Khristine

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Amenities
Hotel is in a good location, taxis outside the door to take you where you want. Hotel bar was never open and room service selection was not that great.
Stayed 3 nights in Aug 2025

10/10 Excellent

TONY

Travelled with family
Liked: Property conditions & facilities
Stayed 2 nights in Jul 2025

10/10 Excellent

Rosie

Stayed 3 nights in Jul 2025

10/10 Excellent

Daniel, Rockford

Travelled with partner
Liked: Cleanliness, staff & service, amenities
We stayed on top floor balcony facing the water and it was beautiful. The breakfast was very good, lots of variety. Don't leave your plate unattended because it's open air area and birds will take your food.
Stayed 1 night in Jul 2025

6/10 Okay

Sherri

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast, which was included was just ok, at best. If your room balcony bordered the center dining area on the second floor, sleeping in was only possible if you had earplugs. Barking dogs in the building as well as screaming children just reverberated throughout the center of the building. If peace and quiet is what you are looking for at this hotel, I’d look at the rooms with the ending numbers of -09 through -20. Also be ready for banging and drilling from some sort of renovation work being done in this hotel after 8 am each week day.
Stayed 2 nights in Jul 2025

10/10 Excellent

Maria

Stayed 1 night in Jul 2025

10/10 Excellent

Penny L

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have stayed here many times. Convienent downtown location. Walk to market and restaurants. Staff is very friendly and accommodating.
Stayed 14 nights in Jun 2025

10/10 Excellent

Stephen

Stayed 5 nights in Jul 2025

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Casa Mexicana has been my go-to place to stay for the past 6 years. Located right downtown, it's very convenient and there are a lot of restaurants and shopping nearby. There are always Taxis waiting just in front which makes it easy to go anywhere on the island. The staff at Casa Mexicana are all very friendly and do everything they can to make my stay comfortable. Rooms are very clean and the air conditioning is excellent in the rooms. I highly recommend Casa Mexicana to anyone wanting a clean, cool, convenient place to stay while on Coumel.
Stayed 5 nights in Jul 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2025

10/10 Excellent

Robin

Stayed 5 nights in Jul 2025

10/10 Excellent

Todd Mitchell

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and hosts. The breakfast was very good. Very clean.
Stayed 6 nights in Jul 2025

6/10 Okay

Joe

Liked: Cleanliness, property conditions & facilities
First the good. Clean, nice rooms. Great Breakfast buffet. Awesome location. Now, the not-so-good. The wifi was so weak as to be useless. The view that I had was of a parking garage and the patios of businesses. Finally, there are no fans in the room to dry scuba gear. I asked for one, but was told "I'll see if one is available." Apparently, there wasn't one available because I never received one.
Stayed 6 nights in Jun 2025

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