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Hotel Mary Carmen

2.0 star property

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Photo gallery for Hotel Mary Carmen

Fridge, microwave
Interior
Traditional Double Room, Private Bathroom
Hallway
Interior entrance

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Laundry room
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
Quinta Avenida N. 132, 1ra Sur y Adolfo Rosado Salas, Cozumel, QROO, 77600
  • Place, Museo de la Isla de Cozumel
    ‪2 min walk‬
  • Place, San Miguel Church
    ‪3 min walk‬
  • Place, Cozumel Museum
    ‪8 min walk‬
  • Airport, Cozumel, Quintana Roo (CZM-Cozumel Intl.)
    ‪4 min drive‬

Room options

View all photos for Traditional Double Room, Private Bathroom

Traditional Double Room, Private Bathroom

Traditional Double Room, Private Bathroom

9.6 out of 10
Exceptional
(31 reviews)
  • Garden view
  • 16 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Traditional Triple Room, 1 Bedroom, Private Bathroom, Tower

Traditional Triple Room, 1 Bedroom, Private Bathroom, Tower

Traditional Triple Room, 1 Bedroom, Private Bathroom, Tower

8.0 out of 10
Very good
(2 reviews)
  • Garden view
  • 16 sq m
  • 1 bedroom
  • Sleeps 6
  • 3 Double Beds
  • Free Wi-Fi

View all photos for Room

Down duvets, in-room safe, blackout curtains, iron/ironing board

Room

  • 30 sq m
  • Sleeps 4
  • Free Wi-Fi

View all photos for Room

Down duvets, in-room safe, blackout curtains, iron/ironing board

Room

  • 30 sq m
  • Sleeps 6
  • Free Wi-Fi

View all photos for Economy Double Room Single Use

Economy Double Room Single Use

Economy Double Room Single Use

8.8 out of 10
Excellent
(3 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

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About this property

Hotel Mary Carmen

Along with a microwave in a common area, this hotel has a refrigerator in a common area and concierge services. WiFi in public areas is free. Additionally, laundry facilities, a 24-hour front desk, and a library are onsite.
Hotel Mary Carmen offers 29 air-conditioned accommodations with safes and complimentary bottled water. Beds feature down comforters. 32-inch flat-screen televisions come with cable channels.

Bathrooms include showers. This Cozumel hotel provides complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is offered daily and hair dryers can be requested.

The recreational activities listed below are available either on site or nearby; fees may apply.
Our customers tell us they can't get enough of the helpful staff at Hotel Mary Carmen. During your stay, you're just a quick walk from Cozumel Maritime Terminal. Free WiFi in public areas, breakfast (surcharge), and concierge services are available.
  • Free WiFi
  • Continental breakfast served daily for a fee
  • Services include a concierge, tour or ticket assistance, and luggage storage
  • Onsite recreation includes bike rentals
  • Steps from Museo de la Isla de Cozumel and a 3-minute drive from Stingray Beach
As a guest of Hotel Mary Carmen, you'll find a library, a terrace, and a vending machine. Public spaces have free WiFi. Gift shops/newsstands, tour/ticket assistance, and a garden are also featured at Hotel Mary Carmen.

Smoking is allowed in designated areas at this Belle Époque Cozumel hotel.

For a fee, guests can enjoy continental breakfast daily from 7:30 AM to 11:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking; discounts available

Food and drink

  • Daily continental breakfast available 7:30 AM to 11:00 AM for a fee: MXN 260 for adults and MXN 260 for children

Things to do

  • Bicycle rentals
  • Library
  • TV in common areas

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Shared refrigerator
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Beach towels
  • Garden
  • Outdoor furniture
  • Picnic area
  • Terrace

Accessibility

  • No lift

More

  • 1 building
  • 2 floors
  • Belle Époque architecture
  • Built in 1977
  • Communal living room
  • Designated smoking areas
  • Mosquito nets

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Free bottled water

More

  • Air conditioning
  • Ceiling fan
  • Electrical adapters
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Mary Carmen

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Sanitation services: MXN 82 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately MXN 260 for adults and MXN 260 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Mary Carmen Cozumel
Hotel Mary Carmen
Mary Carmen Cozumel
Hotel Mary Carmen Hotel
Hotel Mary Carmen Cozumel
Hotel Mary Carmen Hotel Cozumel

Hotel Mary Carmen Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 276 out of 495 reviews
Rating 8 - Good. 166 out of 495 reviews
Rating 6 - Okay. 39 out of 495 reviews
Rating 4 - Poor. 10 out of 495 reviews
Rating 2 - Terrible. 4 out of 495 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Michelle

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The Mary Carmen is a great little hotel just off the main square in St. Miguel de Cozumel. The rooms are air-conditioned, clean, the beds comfortable. The windows face into the courtyard. Breakfast is available for a fee but there is also a kitchen available for guests to use with a cook top, microwave, coffee maker and communal fridge. We once stayed there for a month and it worked well. The tap water is not potable but 2 water dispensers are available for guest use. The highlight is the turtles that live in the courtyard. They are very entertaining to watch and to search for amongst the plants. Don't expect the Hilton but the Mary Carmen is clean, convenient and the staff are friendly and helpful.
Stayed 2 nights in Jan 2026

6/10 Okay

Larry

Liked: Staff & service
The staff was excellent. The amenities were average.
Stayed 6 nights in Jan 2026

8/10 Good

vincent

Good
Stayed 1 night in Jan 2026

10/10 Excellent

David

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Great location, staff and very clean.
Stayed 7 nights in Jan 2026

8/10 Good

Russ

Stayed 5 nights in Jan 2026

10/10 Excellent

Grant

Liked: Cleanliness, staff & service, amenities
Very clean hotel stayed here many times love this place
Stayed 13 nights in Jan 2026

8/10 Good

Cali

Liked: Cleanliness, staff & service, amenities
Turtles in the plaza. Really helpful front desk staff who supported activities and car rental. Nowhere to park but great location for walking.
Stayed 1 night in Jan 2026

8/10 Good

edgard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I didn't get the breakfast, the room was clean and AC working perfectly
Stayed 2 nights in Dec 2025

10/10 Excellent

kelly

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
I had a quiet week at hotel Mary Carman. The room was very clean and quiet, centrally located with very fair pricing. The family owned hotel was quick to lend a hand when keys were lost and recommendations needed. They were fair and honest. Very boho, vintage spaces with old records and gramophones. Such a charming, place with warm hospitable people.
Stayed 7 nights in Dec 2025

8/10 Good

Janet

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Charming, quaint, authentic, quiet with friendly and helpful staff right in the middle of the pedestrian walkway. Excellent price!
Stayed 7 nights in Dec 2025

8/10 Good

James

Liked: Cleanliness, property conditions & facilities, room comfort
I've stayed there numerous times. Great value, good location. When reserving via hotel.com/expedia expect an extra 80 peso per day city tax apparently not included in your reservation or mentioned on hotel.com website.
Stayed 3 nights in Nov 2025

6/10 Okay

Rafael

Stayed 2 nights in Nov 2025

10/10 Excellent

Felicia

Liked: Cleanliness, staff & service, amenities
The room was spotless and cold! Always great staying at the hotel Mary Carmen. Perfect for our Dive experiences and we love the restaurant right outside!
Stayed 4 nights in Nov 2025

10/10 Excellent

Rona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Didnt have breakfast here, but the room (single) was very comfortable, the location was excellent (close to the port and restaurants but very quiet), the staff were super helpful (including booking a snorkelling trip for me. as there were hundred of people offering options on the street, it was a bit overwhelming to choose, so this made life much easier)! Bathroom was tiny but totally adequate. AC very much appreciated.
Stayed 1 night in Oct 2025

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved the location. Across the street from lovely restaurant. Just a few steps to the main park. We enjoyed seeing all the turtles!
Stayed 3 nights in Oct 2025

6/10 Okay

Stéphanie

Stayed 1 night in Nov 2025

10/10 Excellent

Theodor

Stayed 2 nights in Aug 2025

10/10 Excellent

Peter

Stayed 1 night in Dec 2024

10/10 Excellent

Michael

Liked: Cleanliness, amenities, property conditions & facilities
The property was a great location by the square and ferry dock. And the staff and hotel was clean and neat for the great price.
Stayed 1 night in May 2025

10/10 Excellent

Josue

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel Mary Carmen

We stayed 4 night and really enjoyed ourselves. Great location, filling and convenient breakfast. Enjoyed watch the turtles in the main patio area.
Stayed 4 nights in May 2025

8/10 Good

Ciprian, Whistler

Liked: Cleanliness, staff & service
This hotel has a lot of character. Location is the best.
Stayed 7 nights in Apr 2025

10/10 Excellent

Eliseo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

8/10 Good

Anna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice with great decor. I’ll be back. I’m very happy with this budget option. I like the patio with turtles . It’s nice to have a place to cook. The breakfast could be a little better.
Stayed 4 nights in Apr 2025

10/10 Excellent

doug

Stayed 11 nights in Apr 2025

10/10 Excellent

Douglas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay

I’ve been staying here for years. It’s right downtown where all the restaurants are centrally located very very clean. Can’t say enough about this place. Will stay there again.
Stayed 4 nights in Apr 2025

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