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Occidental Cozumel - All Inclusive

4.0 star property

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Photo gallery for Occidental Cozumel - All Inclusive

Private beach, sun-loungers, beach towels, beach massages
7 restaurants, breakfast, lunch, dinner served; Mediterranean cuisine
Children’s play area – outdoor
Exterior
Exercise/lap pool

Reviews

7.6 out of 10
Good

Popular amenities

  • Hot tub
  • Bar
  • 24/7 front desk

Explore the area

View in a map
Km 16.6 Carretera Sur, El Cedral, San Francisco, Palancar, Cozumel, QROO, 77600
  • Place, Arrecifes de Cozumel National Park
    ‪8 min walk‬
  • Place, San Francisco Beach
    ‪17 min walk‬
  • Place, Nachi Cocom Beach Club & Water Sport Center
    ‪18 min walk‬
  • Airport, Cozumel, Quintana Roo (CZM-Cozumel Intl.)
    ‪23 min drive‬

Room options

View all photos for Royal Level Luxury

Royal Level Luxury

Royal Level Luxury

8.4 out of 10
Very good
(27 reviews)
  • 39 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Deluxe Room (Deluxe)

Free minibar, in-room safe, desk, blackout curtains

Deluxe Room (Deluxe)

8.2 out of 10
Very good
(119 reviews)
  • 39 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Deluxe Room (Concierge)

Free minibar, in-room safe, desk, blackout curtains

Deluxe Room (Concierge)

9.0 out of 10
Wonderful
(30 reviews)
  • 39 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Deluxe Room (Romance)

Free minibar, in-room safe, desk, blackout curtains

Deluxe Room (Romance)

7.8 out of 10
Good
(6 reviews)
  • 41 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Similar properties

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Allegro Cozumel All Inclusive
  • On private beach
  • Pool
  • Hot tub
  • Breakfast included
4.1 out of 5, Very good, 1,066 reviews
The price is €208
includes taxes & fees
22 Dec - 23 Dec
Allegro Cozumel All Inclusive

About this property

Occidental Cozumel - All Inclusive

On private beach with 3 outdoor pools, near Mr. Sancho's Beach Club
Catch some rays on Occidental Cozumel - All Inclusive's private sand beach or spend the day relaxing at the full-service spa. Then enjoy a meal at one of the property's 7 restaurants. Housekeeping is available on request.
Occidental Cozumel - All Inclusive offers 247 accommodations with free minibar items and safes. 32-inch flat-screen televisions come with cable channels. Bathrooms include separate bathtubs and showers, complimentary toiletries, and hair dryers.

This Cozumel property provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

A private beach and 2 outdoor tennis courts are featured at the property. 3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a hot tub, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has couples treatment room(s). Massages are available on the beach and in the spa; other services include hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy.
Occidental Cozumel - All Inclusive's great beach location gets high marks from our customers. During your stay, you're just a quick walk from Arrecifes de Cozumel National Park. Enjoy features like free breakfast, free WiFi in public areas, and free self parking.
  • Free full breakfast served daily
  • Free WiFi
  • Free self parking
  • The 7 restaurants, beach bar, and poolside bar offer choices for drinking and dining
  • Take a swim in the 3 outdoor pools or soak in the hot tub
  • Treat yourself to body wraps, Swedish massages, or body scrubs at the spa
  • Services include a free kid's club, a lifeguard on site, and a concierge
  • Onsite recreation includes a private beach, 2 outdoor tennis courts, and a gym
  • Guests really like the accommodations for the spaciousness and cleanliness
  • Just a 2-minute drive from Mr. Sancho's Beach Club and a few minutes from Paradise Beach
Occidental Cozumel - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Step outside to unwind on the sand beach. At Occidental Cozumel - All Inclusive you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is available daily. There are 7 restaurants on site, along with a snack bar/deli. You can enjoy a drink at one of the bars, which include 5 bars/lounges, a beach bar, and a poolside bar. Public spaces have free WiFi. This Colonial property also offers a complimentary children's club, a children's pool, and outdoor tennis courts. Self parking is free.

Smoking is allowed in designated areas at this 4-star Cozumel property.

Guests are served free full breakfast daily from 7:00 AM to 10:30 AM.
La Posada - This buffet restaurant serves breakfast and dinner.
Los Olivos - This restaurant specializes in Mediterranean cuisine and serves dinner only. Reservations are required. Open select days.
Coral - This restaurant specializes in seafood and serves dinner only. Reservations are required. Open select days.
México Lindo - This restaurant specializes in Mexican cuisine and serves dinner only. Reservations are required. Open select days.
Beach Club - This buffet restaurant serves lunch only. Open daily.

All-inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included.

Food and beverages

All buffet meals, snacks, and beverages included
In-room minibar (all beverages included)
Dining and beverage availability limited at one or more venues

Activities and facilities/equipment

All non-motorized water sports, land activities, and use of recreational facilities and equipment are included.

Water activities

Kayaking
Snorkeling
Windsurfing

Land activities

Fitness facilities
Tennis

Entertainment

Onsite entertainment and activities

Awards and affiliations

Eco-Certified Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Free in-room WiFi has a 2-device limit
  • Available in some public areas: Free WiFi
  • WiFi in public areas is free with a 2-device limit

Parking and transport

  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available daily 7:00 AM to 10:30 AM
  • 5 bars/lounges
  • 7 restaurants
  • A beach bar
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Beach Club
  • Coral
  • La Posada
  • Los Olivos
  • México Lindo

Things to do

  • 2 outdoor tennis courts
  • 3 outdoor pools
  • Billiards/pool table
  • Boat tours
  • Children's pool
  • Free children's club
  • Full-service spa
  • Gym
  • Hot tub
  • Kayaking
  • Nightclub
  • Personal motorised watercraft
  • Playground
  • Sauna
  • Scooter/moped rentals

Family friendly

  • 3 outdoor pools
  • Children's pool
  • Free children's club
  • Lifeguards on site
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 1,392 square feet of conference space
  • Meeting room

Outdoors

  • Beach loungers
  • Beach towels
  • Garden
  • In a national park
  • On a private beach
  • On the waterfront
  • Pool loungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Sports massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Front entrance ramp
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant

More

  • 11 buildings
  • 3 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Colonial architecture
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • Eco-friendly cleaning products used
  • Lifeguards
  • Local artist showcase
  • Local culture and ecosystem education
  • Mosquito nets

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Ceiling fan
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Occidental Cozumel - All Inclusive

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: MXN 79.20 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • A late check-out fee will be charged

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 8:00 AM to 8:00 PM.
  • For stays on 24 December, the total price shown includes a charge for a mandatory Christmas Eve gala dinner.
  • For stays on December 31, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
  • Free in-room WiFi has a 2-device limit. WiFi in public areas is also free and has a 2-device limit.

Property is also known as

Cozumel Grand Occidental
Occidental Grand Cozumel
Occidental Grand Cozumel All Inclusive
Grand Cozumel
Grand Occidental Cozumel
Occidental Cozumel
Occidental Grand Cozumel Hotel Cozumel
Occidental Grand Hotel Cozumel
Occidental Grand Cozumel Resort All Inclusive
Occidental Grand Resort All Inclusive
Occidental Cozumel Resort
Occidental Resort
Occidental Grand Cozumel Hotel
Occidental Cozumel All Inclusive
Occidental Cozumel All Inclusive All-inclusive property
Occintal Cozumel Inclusive
Occidental Cozumel - All Inclusive Cozumel
Occidental Cozumel - All Inclusive All-inclusive property

Reviews

Occidental Cozumel - All Inclusive Reviews

7.6

Good

8.8/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness
Rating 10 - Excellent. 367 out of 1005 reviews
Rating 8 - Good. 287 out of 1005 reviews
Rating 6 - Okay. 181 out of 1005 reviews
Rating 4 - Poor. 81 out of 1005 reviews
Rating 2 - Terrible. 89 out of 1005 reviews

Reviews

8/10 Good

Antoinette

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our second visit and we were not disappointed.
Stayed 3 nights in Jun 2025

10/10 Excellent

McKenzie

Travelled with family and small children
Liked: Staff & service
Would go back for the friendliness of the staff, and the gorgeous beach. Great options at all of the buffets. We enjoyed the oriental restaurant. Our dive shop picked us up at the dock every day. We loved the fast service at the bars and the lovely ladies serving drinks on the beach. Really the staff were so kind. The grounds are beautiful. Our 2nd floor room was small but what we needed. We would have appreciated the AC to be a little more predictable, and there was quite a strong musty smell. I imagine 1st floor would be better since the buildings are thatch roof. Another issue was a faint smell of sewage from the water. All in all, this resort made for a fantastic budget vacation. Lots of families at the resort. The kids water park area looked suited best for ages 5 and under. Lots of activities happening at front pool and beach for all ages. We didn’t venture out at night because we go to bed early but heard some music and entertainment as well just can’t comment on how that was.
Stayed 7 nights in Aug 2025

8/10 Good

Shanda

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Amenities
Offer more food choices. It was a small selection of food offered several times a week. It got really old after the 3rd night. The Oriental food was the best restaurant and that was the only one with air conditioning which made dining anywhere else very uncomfortable because of the heat and humidity. The cheese on the meat and cheese station was mushy because it was melting because of the heat. Our room had A LOT of small bugs in it. We were told if we had bought into the vacation club we would’ve been upgraded to a room that “ is more better and no bugs”. If you are white, and don’t speak Spanish, learn it because there weren’t many people there that didn’t speak Spanish.
Stayed 5 nights in Aug 2025

6/10 Okay

Sadie Kay

Liked: Cleanliness, staff & service
Food was not good
Stayed 4 nights in Aug 2025

2/10 Terrible

Jason

Stayed 6 nights in Aug 2025

8/10 Good

Melissa

Liked: Cleanliness, staff & service, amenities
The breakfast buffet was the best
Stayed 5 nights in Aug 2025

8/10 Good

Eric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All good except the air conditioning in room 1624 was extremely noisy .
Stayed 2 nights in Aug 2025

6/10 Okay

Juliana Mia

Liked: Cleanliness
Disliked: Staff & service
Stayed 6 nights in Jul 2025

6/10 Okay

Adam

Liked: Cleanliness
We have been to Cozumel many times and enjoy this side of the island specifically for the beautiful water at the beaches as we have tried the neighboring resorts next to Occidental. I noticed Barcelo owns Occidental and we have been to Barcelo in Cabo so we really loved that resort so we thought let’s give this one a try. We were very disappointed with the food choices at the buffet. It appeared like leftovers and the same thing every day. The meat quality of the steaks in the reservation restaurant Olivos was absolutely terrible as it was presented folded over with a ton of fat on the meat. Of course you can find sustainable food at the buffet like pasta but I didn’t spend money for this resort to eat pasta. At least the property is well kept and clean with beautiful scenery. We may not return to Occidental as this was our least favorite all inclusive resort and we have been to 21 different all inclusive resorts.
Stayed 7 nights in Jul 2025

4/10 Poor

JODI ann

Travelled with family and small children
Disliked: Amenities, property conditions & facilities
The resort is in a nice area. Some of the employees are just rude. The property is old and outdated. The back door in my toom was off track and window in the bathroom didnt close, even after maintenance came and fixed it.The buffet was ok not alot of choices. The specialty resturant if tou can maje a reservation was good especially the seafood restaurant. The drinks were ok alot of extra alcohol needed because they make them weak. I wouldnt recommend this resort.
Stayed 7 nights in Jul 2025

8/10 Good

Robert

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall very nice, but not a lot to do for under 18 kids besides swim.
Stayed 7 nights in Jul 2025

8/10 Good

Arielle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Jul 2025

10/10 Excellent

Darrel Alan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved this resort, we stayed in the Royal section and our room was great. The beach is just a short walk from the rooms, the pool overlooking the ocean was awesome. The Buffett food was about par for all-inclusive, the reservation restaurants have amazing food. Like always, find your favorite bartender, tip them immediately and they will take care of you. We are already planning our return trip.
Stayed 7 nights in Jul 2025

10/10 Excellent

Daniela

Travelled with family, Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
Loved it! Great immersion with a natural area. Beautiful environment. Lots of vegetation and wildlife. The birds and coatis are very habituated to people. It is important to not feed them or leave any food out for them to grab. Additionally people need to haze(scare) them off. We clapped our shoes or hands together and chased them off multiple times and that is important for the animal’s safety and for human safety. The animals need to be reminded to not get close to people. If you leave food or bags unattended the coatis will steal it. The staff also do a great job of hazing off the coatis/birds when notified. For the birds they also have great deterrents by the restaurants such as alarms and a raptor handler. The seafood restaurant was by far my favorite. The adult cabanas are comfy. The beach area is shaded and plenty of space. No crowds anywhere. Room had a/c and a fan. The power went out once and they fixed it super quick and had no issues. Bats are also very prominent so be cautious when walking and going up the flights of stairs to rooms, also important to make a lot of movement and noise so the bats avoid hitting you on accident. Their dance, circus, and mariachi staff are very talented and did amazing shows! Would definitely come here again!
Stayed 5 nights in Jul 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
👍
Stayed 5 nights in Jul 2025

10/10 Excellent

robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2025

10/10 Excellent

Karla Ann, Grand Junction

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely place second time there
Stayed 10 nights in May 2025

8/10 Good

Wendy Ann

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Had a great time hanging at the pool with Jesus. Wish there were more evening activities. Very quiet resort. Everyone was very friendly.
Stayed 7 nights in Jul 2025

4/10 Poor

Sarah

Travelled with family
Disliked: Amenities, property conditions & facilities
The food was horrible and the pictures on Expedia are not up to date. The beach was not what we expected.
Stayed 4 nights in Jul 2025

2/10 Terrible

Sabrina

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Stayed 6 nights in Jul 2025

10/10 Excellent

Jon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly and the resort grounds are beautiful. I would definitely stay here again. I love the pool and the beach area.
Stayed 3 nights in Jul 2025

10/10 Excellent

Ana Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Room clean, people very frend
Stayed 3 nights in Jul 2025

6/10 Okay

Mitchell

Liked: Staff & service
Entertainment could have been better. Was just ok. If you are looking for fun and round the clock activities don’t stay here. Food was the best part of the stay.
Stayed 7 nights in Jul 2025

10/10 Excellent

Liza

Liked: Cleanliness, staff & service, property conditions & facilities
The property is go
Stayed 4 nights in Jul 2025

10/10 Excellent

Irene I

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is my 4 visit over the past 10 years. I like to come back more often. It’s a nice, serene, peaceful resort, with just enough activities to choose from if you wish. I love the beach, because you can walk long ways without being crowded. The ocean is always so beautiful and pleasant to go in. The nature around the hotel is is beautiful and well kept. The buffet is very pleasant, there is always something to eat, even on days where it’s not my favorite. The beach restaurant never disappoints. The rooms are also nice, and well kept. And all the staff is very friendly and welcoming, from the gardener to the office crew, everyone there always shares a smile. Looking forward to next time.
Stayed 4 nights in Jul 2025

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