Carlton Downtown

VIP Access

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Where to?

Dates

June 2025

July 2025

Overview
Rooms
Location
Policies

Very good

Popular amenities

Bar
Pool
Spa
Room service
Housekeeping

Explore the area

Sheikh Zayed Road, Dubai, 7143

Dubai Mall
‪20 min walk‬
Burj Khalifa
‪2 min drive‬
Dubai World Trade Centre
‪2 min drive‬
Dubai (DXB-Dubai Intl.)
‪9 min drive‬

Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.

Expect exceptional service
Extra savings and perks for BONUS+ members

Learn more about VIP Access

Room options

Classic One Bedroom Suite

Wonderful

52 sq m
Sleeps 4
1 Queen Bed

Egyptian cotton sheets, premium bedding, down duvets

Premium One Bedroom Suite

Exceptional

70 sq m
Sleeps 4
1 King Bed

Deluxe Room

Very good

42 sq m
Sleeps 3
1 King Bed OR 2 Twin Beds

Panoramic Suite

84 sq m
Sleeps 4
1 King Bed

Deluxe Two Bedroom Suite

Very good

75 sq m
Sleeps 5
2 Queen Beds and 1 Twin Sofa Bed

22-inch LCD TV with satellite channels, TV

Panoramic two bed room suite

Very good

125 sq m
Sleeps 5
1 King Bed and 1 Double Bed

Similar properties

Outdoor pool, open 8:00 AM to 10:00 PM, lifeguards on site

Pool
Spa
Kids pool
Parking included

for 1 room

includes taxes & fees

4 Jul - 5 Jul

About this property

Carlton Downtown

Family-friendly hotel with 3 restaurants and a full-service spa

This hotel features 3 restaurants, a full-service spa, and an outdoor pool. Free WiFi in public areas, free valet parking, and a free shopping center shuttle are also provided. Additionally, a nightclub, 2 bars/lounges, and a health club are onsite.

Carlton Downtown offers 365 accommodations with minibars and safes. Accommodations offer separate sitting areas. Select Comfort beds feature Egyptian cotton sheets, down comforters, and premium bedding. A pillow menu is available. 22-inch LCD televisions come with premium satellite channels. Bathrooms include shower/tub combinations with deep soaking bathtubs, bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Irons/ironing boards and hair dryers can be requested. A nightly turndown service is provided and housekeeping is offered daily. Renovation of all guestrooms was completed in September 2023.

An outdoor tennis court and a health club are featured at the hotel. An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness center.

Armonia Spa has 12 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages, and Thai massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is equipped with Turkish bath/hammam.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Carlton Downtown's great location gets high marks from our customers. During your stay, you'll be within walking distance of Dubai Mall. Features include free WiFi in public areas, free valet parking, and a free shopping center shuttle.

Free WiFi (speed: 25+ Mbps)
Free valet parking
Enjoy international cuisine at Bayty, one of the property's 3 restaurants and 2 bars/lounges
Buffet breakfast served daily for a fee
Take a swim in the outdoor pool
Indulge with reflexology, body treatments, or detox wraps at Armonia Spa
Services include babysitting, a lifeguard on site, and dry cleaning/laundry
Onsite recreation includes an outdoor tennis court and a gym
Guests have great things to say about the location and the clean accommodations
Just a 4-minute drive from Dubai Mall and a few minutes from Dubai World Trade Centre
Free shopping center shuttle service

Carlton Downtown offers its guests a full-service spa, an outdoor tennis court, and an outdoor pool. There are 3 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. Public spaces have free WiFi.

A 24-hour business center, 28 meeting rooms, and limo/town car service are available. A children's pool, a health club, and a nightclub are also featured at the family-friendly Carlton Downtown. An airport shuttle (available 24 hours) is available for a fee. Limited free parking is available on a first-come, first-served basis. A complete renovation of Carlton Downtown was completed in September 2023.

Smoking is allowed in designated areas at this 4-star Dubai hotel.

For a fee, guests can enjoy buffet breakfast daily from 6 AM to 11 AM.

Bayty - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.

Deli Grind - This delicatessen serves light fare only. Guests can enjoy drinks at the bar. Open daily.

Havana lounge - Onsite sports bar. Happy hour is offered. Open daily.

Narrah lebanise - This restaurant specializes in Middle Eastern cuisine. Open daily.

La Vie Dubai - This rooftop bar serves light fare only. Guests can enjoy alfresco dining (weather permitting). Happy hour is offered. Open daily.

Late night fare is available from 24-hour room service.

Languages

Arabic, English, Filipino, French, Hindi, Swahili, Turkish, Urdu

Property amenities

Internet

Available in all rooms: Free WiFi
In-room WiFi speed: 25+ Mbps
Available in some public areas: Free WiFi

Parking and transport

Height restrictions apply for on-site parking
24-hour return airport shuttle (surcharge)
Free shopping centre shuttle
Limo/town car service
Free secured, covered valet parking on site
Limited on-site parking (max 1 space per unit)
Wheelchair-accessible parking available

Food and drink

Daily buffet breakfast available 6 AM to 11 AM for a fee: AED 79 for adults and AED 39.50 for children
2 bars/lounges
3 restaurants
A coffee shop/cafe
A poolside bar
Coffee and tea in common areas
Snack bar/deli

Restaurants on site

Bayty
Deli Grind
Havana lounge
La Vie Dubai
Narrah lebanise

Things to do

Children's pool
Full-service spa
Health club
Nightclub
Outdoor pool
Outdoor tennis court
TV in common areas

Family friendly

Babysitting (surcharge)
Children's pool
Free cot
Laundry facilities
Lifeguards on site
Outdoor pool
Snack bar/deli
Soundproofed rooms

Conveniences

24-hour front desk
ATM
Free newspapers in lobby
Laundry facilities
Luggage storage

Guest services

Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Porter/bellhop
Proposal/romance packages
Tour and ticket assistance
Turndown service

Business services

24-hour business centre
28 meeting rooms

Outdoors

Outdoor entertainment area
Outdoor furniture
Pool loungers
Pool umbrellas
Rooftop terrace

Full-service spa

12 treatment rooms
Aromatherapy
Ayurvedic treatments
Body scrubs
Body wraps
Couples treatment rooms
Deep-tissue massages
Detox wraps
Facials
Hot stone massages
Hydrotherapy
Prenatal massages
Reflexology
Spa open daily
Swedish massages
Thai massages
Turkish bath

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Accessible airport shuttle
Area rugs in public areas
Handrails in stairways
Lift
Stair-free path to entrance
Tile flooring in public areas
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible business centre
Wheelchair-accessible concierge desk
Wheelchair-accessible gym
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible path to lift
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible spa
Wheelchairs on site

1 building
47 floors
Banquet hall
Built in 2013
Designated smoking areas (fines apply)
Lifeguards
Renovated entire property - September 2023

Room amenities

Bedroom

Blackout drapes
Down comforter
Egyptian cotton sheets
Free cot
Pillow menu
Select Comfort mattress

Bathroom

Bidet
Deep soaking bathtub
Designer toiletries
Dressing gowns
Hair dryer (on request)
Private bathroom
Shower/bathtub combination
Slippers
Towels provided

Entertainment

22-inch LCD TV with premium satellite channels

Food and drink

24-hour room service
Coffee/tea maker
Free bottled water
Minibar

Air conditioning (climate-controlled)
Desk
Free daily newspapers
Iron/ironing board on request
Phone
Safe
Separate sitting area
Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime

Early check-in subject to availability

Early check-in fee: 50 percent of room rate

Minimum check-in age: 21

Check-out

Check-out before noon

Late check-out subject to availability

Late check-out fee: 50 percent of room rate

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets and service animals are not allowed at Carlton Downtown

Children and extra beds

Children are welcome.

Kids stay free! One child 4 years old or younger stays free when using existing bedding.

Rollaway/extra beds are available for AED 157.0.

Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

A tax is imposed by the city: AED 15.00 per accommodation, per night
A damage deposit of AED 500 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Fee for buffet breakfast: approximately AED 79 for adults and AED 39.5 for children
Airport shuttle fee: AED 200 per person (one-way)
Early check-in fee: 50 percent of room rate (subject to availability)
Late check-out fee: 50 percent of room rate (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and cash

Noise-free guestrooms cannot be guaranteed

Safety features at this property include a smoke detector

Front desk staff will greet guests on arrival at the property.

We should mention

Pool access available from 7:00 AM to 7:00 PM.
Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
One child 4 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
Registered guests are the only ones allowed to be in guestrooms.
Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
Pets and service animals are not allowed on site.

Property is also known as

Dubai Warwick Hotel

Hotel Warwick Dubai

Carlton Downtown Hotel

Warwick Dubai Hotel

Carlton Downtown Hotel Dubai

Carlton Downtown Dubai

Warwick Dubai

Warwick Hotel Dubai

Carlton Downtown Hotel

Carlton Downtown Dubai

Carlton Downtown Hotel Dubai

Carlton Downtown Reviews

8.4

Very good

8.6/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

8/10 Good

Pilar

Travelled with family

19 Mar 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Nice

Stayed 2 nights in Mar 2025

8/10 Good

Petrolina Acheampomaa

15 Mar 2025

Stayed 8 nights in Mar 2025

10/10 Excellent

Aditya

9 Mar 2025

Stayed 6 nights in Mar 2025

4/10 Poor

FNU

Travelled with family

9 Mar 2025

Liked: Staff & service

Disliked: Property conditions & facilities

Room is not that great. Location is.

Stayed 4 nights in Feb 2025

6/10 Okay

cesar

Travelled with family

8 Mar 2025

Liked: Cleanliness, staff & service

Ok lets start with the good , the hotel is located close to everything, about 30 mms walk from Burj Khalifa , 4 mms walk to a train station, and a bunch of restaurants and convenience stores near by , the bad , is a little outdated, we stay 5 days and we didn’t get our room cleaned,

Stayed 4 nights in Mar 2025

6/10 Okay

Abdullah

Travelled with family

3 Mar 2025

Liked: Cleanliness, property conditions & facilities, room comfort

not a single employee is smiling, looks like all of them are forced to work or they need a raise in salary

Stayed 1 night in Feb 2025

2/10 Terrible

Pankaj

2 Mar 2025

Disliked: Staff & service, property conditions & facilities, room comfort

To whom it may concern, I wish to make a complaint about the room I received whilst staying at the Carlton Downtown, Dubai 23-27 February 2025. Upon arrival, I asked reception for a room with a view of the Burj Khalika and was told I could have one. When I went into the room, there was no view. I asked reception again and was assured that I would be moved the following day. The same thing happened every day and I was never moved, despite promises that I would be. I was eventually offered the possibility of one night in a room with a view but it was too late by then. I am really unhappy about this and it spoiled my stay. Thank you

Stayed 4 nights in Feb 2025

10/10 Excellent

Tyler

Business traveller

27 Feb 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 2 nights in Feb 2025

8/10 Good

Gonzalo

Business traveller

26 Feb 2025

Liked: Cleanliness, property conditions & facilities, room comfort

Stayed 5 nights in Feb 2025

10/10 Excellent

Everton Rodrigo

Travelled with family

23 Feb 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Just perfect!

Stayed 1 night in Feb 2025

8/10 Good

Nabil

15 Feb 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 1 night in Jan 2025

2/10 Terrible

Jerry

Travelled with group

8 Feb 2025

Disliked: Staff & service, amenities, property conditions & facilities

Disappointed in food in morning. Too expensive. Never revived a final receipt. Won’t stay again.

10/10 Excellent

Hiroyuki

4 Feb 2025

Stayed 2 nights in Jan 2025

10/10 Excellent

Andrew

Business traveller

20 Jan 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Dubai 2025

Friendly and efficient staff with clean and comfortable rooms. Great position for World Trade Centre.

Stayed 6 nights in Jan 2025

4/10 Poor

Sunday

Travelled with family

2 Jan 2025

Liked: Cleanliness

Disliked: Staff & service, property conditions & facilities

Stayed 1 night in Dec 2024

8/10 Good

hamed

24 Dec 2024

Stayed 3 nights in Dec 2024

10/10 Excellent

Serdrick

21 Dec 2024

Liked: Cleanliness, property conditions & facilities

Nice and convenient

Stayed 1 night in Dec 2024

2/10 Terrible

Omar

11 Dec 2024

Liked: Staff & service

Disliked: Cleanliness, property conditions & facilities

Stayed 4 nights in Dec 2024

8/10 Good

Baljinder

Travelled with partner

23 Nov 2024

Liked: Property conditions & facilities

Staff is very helping

Stayed 3 nights in Nov 2024

8/10 Good

Arlette

Travelled with family

16 Nov 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

LOCATION Is Everything

The hotel is located in the middle of everything. Thw staff is extremely friendly as well. I'd definitely recommend staying here & I wouldn't surely stay on a future visit. I felt safe & everything was very nice.

Stayed 6 nights in Nov 2024