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Carlton Tower Hotel

4.0 star property

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Photo gallery for Carlton Tower Hotel

Pool
Minibar, in-room safe, individually decorated, individually furnished
Reception
Exterior
Nightclub

Reviews

7.4 out of 10
Good

Popular amenities

  • Spa
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym
  • Breakfast available

Explore the area

View in a map
Baniyas Street, near to Deira Twin Towers, Dubai, 1955
  • Place, Naif Souq
    ‪6 min walk‬
  • Place, Al Ghurair Centre
    ‪12 min walk‬
  • Place, Gold Souk
    ‪12 min walk‬
  • Airport, Dubai (DXB-Dubai Intl.)
    ‪7 min drive‬

Room options

View all photos for Junior Suite Creek View

Minibar, in-room safe, individually decorated, individually furnished

Junior Suite Creek View

8.0 out of 10
Very good
(1 review)
  • Canal view
  • 36 sq m
  • Sleeps 3
  • 1 Double Bed OR 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Room (Creek View)

Minibar, in-room safe, individually decorated, individually furnished

Deluxe Room (Creek View)

8.8 out of 10
Excellent
(3 reviews)
  • Canal view
  • 27 sq m
  • Sleeps 3
  • 1 Double Bed OR 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Double Room

Minibar, in-room safe, individually decorated, individually furnished

Deluxe Double Room

  • 27 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Junior Suite

Minibar, in-room safe, individually decorated, individually furnished

Junior Suite

  • 36 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed OR 1 King Bed
  • Free Wi-Fi

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About this property

Carlton Tower Hotel

This hotel features 2 restaurants, a nightclub, and a fitness center. Free WiFi in public areas and a free shopping center shuttle are also provided. Additionally, a bar/lounge, a poolside bar, and a snack bar/deli are onsite.
Carlton Tower Hotel offers 158 accommodations with minibars and safes. Each accommodation is individually furnished and decorated. Televisions come with cable channels. Bathrooms include showers, bidets, complimentary toiletries, and hair dryers.

This Dubai hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.

Recreational amenities at the hotel include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. There are 3 treatment rooms. Services include Swedish massages, Thai massages, body scrubs, and manicures and pedicures.
During your stay at Carlton Tower Hotel, you're just a quick walk from Deira Twin Towers Shopping Centre. Free WiFi in public areas, a free shopping center shuttle, and 2 restaurants are available.
  • Free WiFi
  • Options for a bite to eat or a refreshing drink include 2 restaurants, a coffee shop, a poolside bar, and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor
  • Services include babysitting, dry cleaning/laundry, and a concierge
  • Onsite recreation includes a gym, a steam room, and a sauna
  • Just a 3-minute drive from Gold Souk and a few minutes from City Centre Deira
  • Free shopping center shuttle service
Carlton Tower Hotel offers its guests a sauna and a fitness center. There are 2 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces.

Business amenities include a business center and meeting rooms. A nightclub, spa services, and a terrace are also featured at the business-friendly Carlton Tower Hotel. You'll have access to the outdoor pool at a partner property. An airport shuttle (available 24 hours) is available for a fee.

Smoking is allowed in designated areas at this 4-star Dubai hotel.

For a fee, guests can enjoy buffet breakfast daily from 7 AM to 10:30 AM.
La Marguerite - This restaurant serves breakfast, lunch, and dinner.
Arbat - Onsite theme restaurant.
Cafe De Creek - Onsite café.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle (surcharge)
  • Free shopping centre shuttle
  • Onsite parking available only on request

Food and drink

  • Daily buffet breakfast available 7 AM to 10:30 AM for a fee: AED 68 per person
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Arbat
  • Cafe De Creek
  • La Marguerite

Things to do

  • Gym
  • Nightclub
  • Outdoor pool (guest access)
  • Sauna
  • Shopping
  • Steam room

Family friendly

  • Access to nearby outdoor pool
  • Babysitting (surcharge)
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Barbecue grill
  • On the waterfront
  • Pool loungers
  • Terrace

Spa

  • 3 treatment rooms
  • Body scrubs
  • Manicures/pedicures
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 11 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 24-inch TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 12:30 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday, Thursday, and Sunday:
  • Outdoor pool
The following facilities are closed on Friday and Saturday:
  • Outdoor pool

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Carlton Tower Hotel

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AED 157 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AED 1000 per stay
  • A tax is imposed by the city: AED 15.00 per accommodation, per night
    • A tourism fee is imposed by the city and collected at the property. The fee is AED 15.00 for the first bedroom per night, and increases by AED 15.00 per night for each additional bedroom.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately AED 68 per person
  • Airport shuttle fee: AED 105 per room (one-way)
  • Rollaway bed fee: AED 157 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards and cash
Safety features at this property include a smoke detector
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Carlton Hotel Tower
Carlton Tower
Carlton Tower Dubai
Carlton Tower Hotel
Carlton Tower Hotel Dubai
Hotel Carlton Tower
Carlton Tower Hotel Dubai
Carlton Tower Hotel Hotel
Carlton Tower Hotel Dubai
Carlton Tower Hotel Hotel Dubai

Carlton Tower Hotel Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 177 out of 631 reviews
Rating 8 - Good. 222 out of 631 reviews
Rating 6 - Okay. 129 out of 631 reviews
Rating 4 - Poor. 60 out of 631 reviews
Rating 2 - Terrible. 43 out of 631 reviews

7.6/10

Cleanliness

7.8/10

Staff & service

7.4/10

Amenities

7.0/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Firozali H.

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to stay
Stayed 4 nights in Jul 2025
Verified

8/10 Good

Tobias

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay at
Stayed 6 nights in Jun 2025
Verified

8/10 Good

Firozali H.

Liked: Cleanliness, staff & service, property conditions & facilities
A good hotel
Stayed 7 nights in Jul 2025
Verified

8/10 Good

Firozali H.

Liked: Cleanliness, amenities
A reasonable 4star hotel
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed here 5 times now the location for me is perfect next to a metro station and loads of local food places hotel is clean and staff friendly
Stayed 5 nights in Dec 2024
Verified

6/10 Okay

Anastasia

Liked: Staff & service
Perfect location to explore the old city and creek area.
Stayed 2 nights in Dec 2022
Verified

10/10 Excellent

Muhammad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is perfect down here so far
Stayed 1 night in May 2025
Verified

6/10 Okay

Mohammed

Liked: Cleanliness, staff & service
Good for the price
Stayed 2 nights in Aug 2024
Verified

6/10 Okay

Syed

Liked: Staff & service
No soap next to sink. Hand tissue paper should be inside room as well as in toilet.
Stayed 4 nights in Nov 2025
Verified

4/10 Poor

Malek

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The dirtiest hotel I ever stayed in
Stayed 1 night in Dec 2024
Verified

10/10 Excellent

kamran

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice stay in Deira Dubai

I had a wonderful stay. The hotel suite had a nice view of the creek. Room was spacious and nicely decorated. Staff were friendly. Short walk to metro, food, old souq and many historical places. I would recommend it.
Stayed 3 nights in Feb 2024
Verified

10/10 Excellent

Omar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
this is a wonderful place close to everywhere and the door man is very nice all of them. Thank you so much for everything.
Stayed 1 night in Feb 2024
Verified

4/10 Poor

william

Disliked: Amenities, property conditions & facilities
Staff was really great. The property is very old and sad.
Stayed 2 nights in Nov 2023
Verified

6/10 Okay

Farook Mohamed Ali

Liked: Staff & service
Easy for commute
Stayed 7 nights in Feb 2024
Verified

10/10 Excellent

Omar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
That stuff is very nice. Specially, the bell man. Jawed is very helpful.
Stayed 1 night in Feb 2024
Verified

10/10 Excellent

Shaju

Liked: Cleanliness, staff & service, property conditions & facilities
Very good
Stayed 3 nights in Sep 2023
Verified

6/10 Okay

Khaleel

Liked: Staff & service
Staff were polite and available for needs throughout stay. Room was just okay, nothing to shout about or complain too much about. One niggle was that we booked the deluxe city view room for two adults and two kids under 5 but the room only had one super king size bed in it
Stayed 7 nights in Aug 2023
Verified

4/10 Poor

Benoit

Liked: Cleanliness, staff & service, property conditions & facilities
I was there for 4 night Not hot water, very bad internet, no water in the pool
Stayed 4 nights in Sep 2024
Verified

2/10 Terrible

Sami

Disliked: Cleanliness, staff & service, property conditions & facilities
Terrible Reception
Stayed 2 nights in Apr 2025
Verified

6/10 Okay

Simon

Liked: Cleanliness, staff & service
Was told I was getting an upgrade on my room as CB I was told to wait on checkin. At the end I was not given an upgrade. Other than that, service was good.
Stayed 4 nights in Apr 2025
Verified

6/10 Okay

Ahmed

Liked: Cleanliness
Poor
Stayed 2 nights in May 2023
Verified

8/10 Good

javad

Ok
Stayed 1 night in May 2023
Verified

2/10 Terrible

MAHDI

Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
fridge bar our of use inside the tea maker rusted old furniture no recomend it
Verified

2/10 Terrible

Syed

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk don't know how to talk to guest .No car parking at all club gards are running the hotel air conditioner dose not work and so so.
Stayed 2 nights in Aug 2024
Verified

4/10 Poor

Rashna

Disliked: Staff & service, amenities, property conditions & facilities
Disappointing, extra money poor service

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