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"Nice staff.... . And 10 min walk to Emirates mall. " More

By a verified traveller on Wed 08 Jan 2020

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Hotel Description

Our customers tell us that they enjoy the public transport around Citymax Hotel Al Barsha at the Mall . During your stay, you'll be within walking distance of Mall of the Emirates. Free WiFi in public areas, an outdoor pool and a restaurant are available. This 3-star hotel has 378 rooms. Each room includes amenities such as free WiFi and an LCD TV.

  • Air-conditioned rooms with 24-hour room service, LCD TVs and coffee/tea makers
  • Free WiFi
  • Drinking and dining options include a restaurant, a coffee shop, a poolside bar and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • On-site recreation includes a health club
  • Guests speak favourably about the proximity to public transport and the helpful staff
  • Within a 15-minute walk of Mall of the Emirates and Ski Dubai
  • Airport shuttle service available for a fee

Double Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
€25* Per night/room 8 Aug - 9 Aug

Family Room

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Citymax Hotel Al Barsha at the Mall ratings based on 10 verified reviews

Review Summary
3.6 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Citymax Hotel Al Barsha at the Mall

Everyone (8) Family (1)
4 out of 5
Nice staff.... . And 10 min walk to Emirates mall.

Posted by on 8 Jan 2020

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Comment from Hotel Management

8 Jan 2020 by Nilesh Nayak

Dear Valued Guest, Thank you for taking the time to share a review post your recent visit. I am delighted to read you had an enjoyable stay with us and appreciated the location close to Emirates Mall. We look forward to see you soon. Best, Nilesh Nayak Front Office Manager

5 out of 5
Excellent stay staff very friendly close to metro . I would recommend . I will definitely be staying when I return to Dubai

Posted by on 12 Jan 2019

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Comment from Hotel Management

13 Jan 2019 by Joanne.

Thank you so much for your great recommendation. We look forward to welcoming you back to the hotel again soon. Kind regards Joanne Williams, General Manager.

3 out of 5

Unfriendly and unhelpful staff but good location

The hotel is in a good central location. I would stay again if they improved their staff. I was travelling alone and unfortunately fell ill on arrival. I would have appreciated if someone cared a little instead of leaving me helpless. I also left something behind in the hotel. Staff made it difficult to get it sent back. Luckily a friend was visiting and collected it for me.

Posted by on 29 Nov 2016

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3 out of 5

Posted by on 13 Jan 2019

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Comment from Hotel Management

13 Jan 2019 by Joanne.

Thank you for rating our hotel. Kind regards Joanne Williams, General Manager

4 out of 5
Très bien situé a 5min a pied du mall Petit déjeuner très correct Point négatif au niveau de la chambre. Elle était non fumeur et pourtant ça puait la clope et un peu de moisissure dans la douche. Sinon très correct je recommande vivement surtout pour le prix

Posted by , from beaumont sur oise on 4 Nov 2018

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Comment from Hotel Management

8 Nov 2018 by Joanne.

Dear Cindy. Thank you for sharing your experience about your recent stay here with us. I will be sure to look into the couple of issues that you highlighted so that we can prevent future guests experiencing the same inconveniences. Kind regards Joanne Williams, General Manager.

4 out of 5

Hyvä hotelli lähellä ostoskeskusta

Hyvä sijainti, Mall on the Emirates noin sadan metrin päässä, jossa myös metroasema. Hyvä, pieni uima-allas katolla. Allasalue aika täynnä joka päivä, muut lomailijat varasivat jo aamusta paikkoja pyyhkeillään eikä heitä näkynyt moneen tuntiin altaalla, henkilökunta ei puuttunut asiaan. Allasalueella oli baari, josta sai ostaa juomia ja ruokia. Hyvä, monipuolinen aamupala 39 dirhamia. Ystävällinen henkilökunta. Siisti kuntosali, jossa hyvä ilmastointi. Taksin sai helposti hotellin edestä kadulta, hotellin omat taksit olivat kalliimpia. Ilmainen kuljetus rannalle kaksi kertaa päivässä, kyyti täytyi varata 24 h etukäteen.

Posted by , from Finland on 15 Mar 2018

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4 out of 5

Nettes Stadthotel in Al Barsha

Pros: Ausgezeichnete Lage, in Gehdistanz zur Mall of the Emirates und Metro.
Location: Das Hotel liegt in Al Barsha, nur ein paar Gehminuten von der Mall of the Emirates entfernt. Es gibt einen Shuttlebus zur Beach beim Burj Al Arab.
Das Citymax ist ein gutes drei Stern Hotel, ausgezeichnet gelegen. Das Personal ist sehr freundlich und hilfsbereit. Unsere Zimmer waren immer sauber und mit Badewanne oder Dusche ausgestattet. Ich kann das Hotel wirklich weiter empfehlen. Der einzige Negativpunkt ist die Disco im Erdgeschoss, da man die Bässe auch leise im Zimmer, im 7. Stock, hören kann.

Posted by , from Schweiz on 18 Oct 2017

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Comment from Hotel Management

12 Nov 2017 by Shibu

Dear Guest Thank you very much for your valuable feedback on your stay with us at Citymax Barsha. Glad to know that you had a wonderful time and our facilities and services matched up to your expectations. Thank you once again and looking forward to your next visit. Regards Shibu

3 out of 5

Budjettimatkustajan valinta.

Pros: Huone ja sijainti
Cons: Aula on sumppu, lisää avaruutta.
Location: Metrolle vartin kävelymatka , suurin osa sisätiloissa.
Hyvät huoneet, mukava sporttibaari alakerrassa. Jätä aamupala väliin ja syö Emirates - kauppakeskuksen kuppiloissa. Metrolle vartin kävelymatka , suurin osa sisätiloissa.

Posted by on 19 Dec 2016

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3 out of 5

Edullinen hotelli Emirates Mall'in vieressä

Hyvät yhteydet. Huone kannattaa ottaa kadun vastaiselta puolelta, koska on hiljaisempi puoli. Aamiainen ok.

Posted by , from Vantaa on 23 Nov 2016

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3 out of 5

Hôtel correct, situé près du Mall Of Emirates

Pros: Proximité du centre commercial et du métro
Cons: Le service
J'ai vu mieux au niveau des hôtels sur Dubai et pour le même prix, ceci dit il est assez correct et bien situé. Le staff est assez sympa et à l'écoute du client, chambre normalement propre. Pour le service, il faut s'y reprendre à plusieurs fois afin d'obtenir ce que l'on a demandé ( fer à repasser, glaçons...) A part ça, c'est un hôtel qui plaira à toute sorte de voyageur

Posted by , from Paris on 6 Sep 2016

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About the Citymax Hotel Al Barsha at the Mall

Location Behind Mall of Emirates, Dubai,

Property Features

Citymax Hotel Al Barsha at the Mall offers its guests an outdoor pool and a health club. Along with a restaurant, there's a coffee shop/café on site. You can enjoy a drink at one of the bars, which include A poolside bar and A bar/lounge. WiFi is free in public spaces. Tour or ticket assistance, gift shops/news stands, and laundry facilities are also featured at the business-friendly Citymax Hotel Al Barsha at the Mall . An airport shuttle (available 24 hours) is available for a fee. Smoking is allowed in designated areas at this 3-star Dubai hotel.

  • 378 guestrooms or units
  • Dining venue
  • Bar by the pool
  • Bar or lounge
  • Coffee shop
  • Umbrellas for the pool
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Pool or billiards table
  • Gift shop
  • On-site shopping
  • Lift
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Airport: Dubai (DXB-Dubai Intl.) (25.9 km / 16.1 mi)
  • Property shuttles: Airport shuttle

Room Amenities

Citymax Hotel Al Barsha at the Mall offers 378 forms of air-conditioned accommodation with a safe and complimentary bottles of water. LCD televisions are featured in guestrooms. Bathrooms include a combined bath/shower unit and hairdryers. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

  • In-room dining (24 hours)
  • LCD television
  • Coffee maker
  • Shower and tub combination
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Telephone
  • Iron and ironing board available
  • Desk
  • Air conditioning
  • Ensuite bathroom
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:30 AM.

City Cafe – On-site restaurant.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a health club.

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Accessible bathroom
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

24-hour airport shuttle service is available upon request. Fees may apply. Contact the property in advance to make arrangements.

Per local law, all guests staying at this hotel must present a valid original passport, Emirates ID (for UAE residents), or original National ID card from the following GCC countries: Kuwait, Bahrain, Oman, Saudi Arabia, and Qatar.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Airport transport is offered on request 24 hours a day. Fees may apply. Please make arrangements in advance by contacting the property.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 4 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.

Pet Policy

  • Pets and service animals are not allowed at Citymax Hotel Al Barsha at the Mall

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

No on-site parking is available

Noise-free guestrooms cannot be guaranteed

This property advises that enhanced cleaning and guest safety measures are currently in place

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F

Personal protective equipment, including masks and gloves, will be available to guests

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests

Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. No on-site parking is available. Noise-free guestrooms cannot be guaranteed. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Personal protective equipment, including masks and gloves, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.

  • One child stays free
  • Noise-free rooms not guaranteed
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Debit cards not accepted
  • Gloves are available for guests
  • Shield between guests and staff in main contact areas
  • Property does not follow sanitisation practices of any association
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Service animals not allowed
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for lunch
  • Individually wrapped food options are available for dinner
  • Individually wrapped food options are available through room service
  • No gap period between guests' stays

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: AED 10 per accommodation, per night
  • A tourism fee is imposed by the city and collected at the property. The fee is AED 10 for the first bedroom per night, and increases by AED 10 per night for each additional bedroom.

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: AED 49 for adults and AED 24.50 for children (approximately)
  • Airport shuttle fee: AED 150 per vehicle (one way)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Citymax
  • Citymax Al Barsha Dubai
  • Citymax Barsha
  • Citymax Dubai Al Barsha
  • Citymax Hotel
  • Citymax Hotel Al Barsha Dubai
  • Citymax Hotel Barsha
  • Citymax Hotel Dubai Al Barsha
  • Hotel Citymax
  • Citymax Al Barsha Hotel Dubai
  • Citymax Hotel Al Barsha Mall
  • Citymax Al Barsha Mall
  • Citymax Al Barsha Hotel Dubai
  • Citymax Hotel Al Barsha at the Mall Hotel
  • Citymax Hotel Al Barsha at the Mall Dubai
  • Citymax Hotel Al Barsha at the Mall Hotel Dubai

You should know

  • Citymax Hotel Al Barsha at the Mall offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 72 hours prior to arrival with your arrival details.
  • One child aged 4 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.