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4.3 out of 5

"Very noisy might club adjacent to hotel on west side!! " More

By a verified traveller on Fri 24 Jan 2020

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Fairmont King, Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max
€114* Per night/room 5 Apr - 6 Apr

Grand Suite, 2 Bedrooms (Grosvenor)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Presidential Suite, 1 King Bed with Sofa bed

Bed Count 1 King Bed Maximum Occupancy 6 Max

Fairmont King, Room, 1 King Bed, Non Smoking, View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Fairmont Gold King, Suite, 1 Bedroom, Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Fairmont, Twin Room, 2 Single Beds, Non Smoking

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Hotel Description

During your stay at Fairmont Dubai, you'll be within walking distance of Dubai World Trade Centre. You'll find features such as free WiFi in public areas, free valet parking and a free area shuttle.

  • Free Wi-Fi (speed: 25+ Mbps)
  • Free valet parking and self-parking
  • Enjoy Turkish cuisine with a poolside location at Cascades, one of the property's 13 restaurants and 4 bars/lounges
  • Full breakfast served daily for a fee
  • Take a swim in the 2 outdoor pools or soak in the 2 spa tubs
  • Treat yourself to facials, aromatherapy or body treatments at the spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym, a steam room and a sauna
  • 13 minutes by foot from Dubai World Trade Centre and a 4-minute drive from Dubai International Convention and Exhibition Centre
  • Free shopping centre and local-area shuttle service

Fairmont Dubai ratings based on 16 Verified Reviews

Review Summary
4.2 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Fairmont Dubai

Everyone (3) Couples (6) Family (2) Friends (1)
1 out of 5
Terrible Hotel! Outlined is the issues I faced: - Checked in on Friday 11th March. It was my birthday and my fiancée and I arrived at 1pm. Our room wasn’t quite ready so we agreed to leave our bags and come back for the keys later. Passports were scanned and local taxes paid at this point - Arrived back at the hotel at 4pm and asked for our room key. Another member of staff tried to check us in again and charge us for local taxes - we provided the receipt, handed over our baggage card and explained we just needed our room key. Not a great start. - We were given our room key, and told our bags would be carried up. 45 minutes later, no bags so I called reception who said they were on their way. I went down to reception and all staff acted as if no bags existed, and couldn’t recall one hour previously us handing over our baggage slip. We were then asked to rummage through the racks at the door and in the bag for our cases - they weren’t there. - 2 hours later, still no bags, my fiancée is at this point crying in reception thinking our bags are lost which had our newly bought wedding rings in them! - At 6.30pm our bags turned up after the Manager had located them in “long storage”. To compensate we were asked if we wanted a free meal.. the last thing we wanted was to spend anymore time in the hotel! No compensation for the fact we had no clothing to change to use any of the facilities! We’ve contacted the hotel directly to request a refund for the first night

Posted by on 15 Mar 2022

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Comment from Hotel Management

23 Mar 2022 by Fairmont Dubai

Dear Peter, At the Fairmont Dubai, we strongly believe that there is always room for improvement and your comments will assist our team in their continuous efforts aimed at meeting our guests' expectations, therefore we greatly appreciate the time you took out of your day to share your inadequacies and constructive critics and we do apologize for all the inconsistencies that you witnessed. Please, be assured that the necessary corrective measures will be taken accordingly in order to avoid any similar situations in the future. We are eager to regain your confidence during another occasion if you gave us that chance. Warm regards, Fairmont Dubai

3 out of 5
Very noisy might club adjacent to hotel on west side!!

Posted by on 24 Jan 2020

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Comment from Hotel Management

26 Jan 2020 by Kind Regards, Fairmont Dubai Team

Dear valued guest, Thank you for taking the time to share your feedback and concerns with us. We regret to learn that your stay was not up to your expectations and we would sincerely like to apologise for any inconvenience caused. We truly hope to have the chance to welcome you back again in the future, in order to ensure that your expectations will be exceeded.

5 out of 5
We really liked our stay at the Fairmont Dubai. There are nice bars and restaurants and also the Cavalli Club (which we unfortunately were not bale to visit). I highly recommend this place, as it is also really central (Burj Khalifa and mall approx. 10 min by taxi and 4 stops with the metro) and you also have a view on the sea and the harbour from the room we had (Fairmont View Room). The food is also amazing and they serve amazing mocktails at Cin Cin.

Posted by on 9 Jan 2020

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Comment from Hotel Management

11 Jan 2020 by Kind regards, Fairmont Dubai Team

Dear Valued guest, Thank you for taking the time to share your positive feedback with us. We are glad to learn that your overall stay at our hotel was enjoyable and we are glad to read that you really enjoyed our unbeatable location to visit the wonders of a vacation in Dubai. We look forward to welcoming you back soon for another memorable experience.

5 out of 5
was very nice, thank you for everything. the service was very good

Posted by on 5 Oct 2019

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Comment from Hotel Management

20 Oct 2019 by Kind Regards, Hotel Manager

Dear Guest, Thank you for taking the time to share your positive feedback with us. We are glad to learn that your overall stay at our hotel was enjoyable and we look forward to welcoming you back soon for another memorable experience.

4 out of 5
The service staff were accommodating and kind. We had an incident about our breakfast not being included and charged on our last day

Posted by on 8 Mar 2019

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Comment from Hotel Management

19 Mar 2019 by Hotel Manager

Dear Anonymous, Thank you for taking the time to share your positive feedback with us. We are glad to learn that your overall stay at our hotel was enjoyable and we look forward to welcoming you back soon for another memorable experience.

4 out of 5

lovely Hotel

We stayed here for one night. It was our first time in Dubai we arrived early in the morning which was well before check in time and we were allowed to go to our room, which after a long flight we were so grateful .The staff were very helpful and made you feel welcome. we found the hotel convenient for the shopping centre The room was comfortable the bed was lovely and big we had a lovely view from our bedroom window. we had a nice meal on the roof top restaurant which was not to expensive and the view was lovely

Posted by on 10 Dec 2014

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Comment from Hotel Management

10 Mar 2022 by Fairmont Dubai

Dear valued guest, Thank you for sharing the feedback of your recent visit to our hotel and we look forward to welcome you again in the near future. Best regards, Fairmont Family

5 out of 5

Posted by on 30 Dec 2019

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Comment from Hotel Management

30 Dec 2019 by Kind regards, Fairmont Dubai Team

Dear valued guest, Thank you for taking the time to share your positive feedback with us. We are glad to learn that your overall stay at our hotel was enjoyable and we look forward to welcoming you back soon for another memorable experience.

5 out of 5
Très belle hôtel de Dubaï, à 50m du métro... L'équipe de cette hôtel est super profféssionel et super sympa. Nous avons atterrie à 6H sur Dubaï, merci au Fairmont de nous avoir donner notre chambre à 7H30, nous avons vraiment apprécier ce geste. Je retournerais dans cet hôtel avec grand plaisir.

Posted by on 1 Aug 2019

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Comment from Hotel Management

1 Aug 2019 by Hotel Manager

Dear Guest, Thank you for taking the time to share your positive feedback with us. We are glad to learn that your overall stay at our hotel was enjoyable and we look forward to welcoming you back soon for another memorable experience. Kind Regards,

4 out of 5

Business Hotel in Zentrumsnähe

Pros: Sehr schönes Frühstücksbuffet und der Sunrise- wie auch der Sunsetpool. Im Hotel selbts
Cons: Die Reingung des Dusche war nicht immer optimal
Location: Nähe Zentrum => Mall of Dubai, Burj Khalifa, La Mer, Golf, Mall of Emirates, Goldmarkt, Gewürzmarkt etc.
Das Hotel befindet sich rund 20min vom Flughafen DXB entfernt. Mit dem Taxi ist man in 10 min im Zentrum des Finanzdistricts. Im Hotel selbst gibt es verschieden gute Restaurants und einen Club. Einen Sunset sowie einen Sunrisepool. Der Sunsetpool wird am Abend zur Lounge umfunktioniert. Die Lounge ist optimal um den Abend bei einem Drink mit Blick Richtung Dubai Skyline auklingen zulassen. Das Hotel empfiehlt sich weniger für Familienals für Geschäftsreisende oder Paare welche keinen Strandurlaub planen.

Posted by , from Schweiz on 9 Apr 2018

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Comment from Hotel Management

10 Apr 2018 by Hotel Manager

Dear R, Thank you very much for this great review. We are extremely happy to read that you enjoyed your stay and our facilities at Fairmont Dubai and that you met the outstanding service our Colleagues are known for. We look forward to welcoming you again soon. Kind regards, Hotel Manager

5 out of 5

Hôtel très bon surtout le personnel proche métro

Très agréable hôtel, personnel à l'écoute, propre, proche des centre d'intérêt en métro, seul bémol petit déjeuner à 31 €

Posted by , from grenoble on 14 Jan 2018

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Comment from Hotel Management

22 Jan 2018 by Hotel Manager

Dear Fleur, Thank you for taking the time to share your review with us. We are glad to learn that your overall stay at our hotel was enjoyable. We hope to welcome you back again soon. Best Regards, Hotel Manager

About the Fairmont Dubai

Location Sheikh Zayed Road, Dubai,

Property Features

Fairmont Dubai offers its guests a full-service spa, 2 outdoor swimming pools, and 2 hot tubs along with a health club and a sauna. There are 13 restaurants and 2 coffee shops/cafes, as well as a nearby snack bar/deli. For a drink, you can stop by one of the on-site bars, including 2 poolside bars and 4 bars/lounges. WiFi is free in public spaces. Business amenities include meeting rooms and limo/town car service. Event space at this hotel measures 11227 square feet (1043 square metres) and includes a conference centre. A kids' pool, a nightclub, and a library are also featured at the luxury Fairmont Dubai. An airport shuttle (available 24 hours) is available for a fee. Self parking and valet parking are free. Smoking is allowed in designated areas at this 5-star Dubai hotel.

  • 1 building
  • 394 guestrooms or units
  • 34 levels
  • 13 dining venues
  • 2 bars by the pool
  • 4 bars or lounges
  • 2 coffee shops
  • Conference rooms
  • 11227 sq ft of conference space
  • 1043 sq. m of conference space
  • Nightclub
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Conference centre
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Library
  • Beauty salon
  • ATM
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Water dispenser

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 2
  • Children's pool
  • Free WiFi
  • Soundproofed rooms
  • Free area shuttle
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)
  • Separate dining area
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet

Parking

Free self parking , Free valet parking

Transport

  • Metro station: World Trade Centre Station (0.3 km / 0.2 mi)
  • Property shuttles: Free area shuttle and shopping centre shuttle; airport shuttle
  • Parking: Free valet parking and self parking

Room Amenities

Fairmont Dubai offers 394 accommodations with minibars and laptop-compatible safes. This accommodation offers separate dining areas. Beds feature premium bedding. 55-inch LCD televisions come with premium satellite channels and pay-per-view films. Bathrooms include a separate bath and shower with a deep soaking bath, dressing gowns, slippers and designer toiletries. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and complimentary newspapers, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include espresso makers and complimentary bottles of water. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

  • Dining room
  • Sitting area
  • Deep-soaking bath
  • Minibar
  • In-room dining (24 hours)
  • LCD television
  • Satellite channels
  • Premium channels
  • Films for purchase
  • Espresso maker
  • Electric kettle
  • Luxury bedding
  • Hypo-allergenic bedding
  • Separate bath and shower
  • Cots (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Nightly turndown service
  • Newspapers (free)
  • Local calls (free)
  • Hairdryer
  • Laptop safe
  • Dressing gowns
  • Slippers
  • Designer toiletries
  • Bidet
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout curtains
  • Climate control
  • Ensuite bathroom
  • Connecting rooms available
  • Change of towels (on request)
  • Change of bedsheets (on request)

Food & Drink

For a fee, guests can enjoy a full breakfast daily from 6:30 AM to 11:30 AM.

Cascades – This poolside buffet restaurant specialises in Turkish cuisine and only serves dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). Happy hour is offered.

Trophy Room – This sports bar specialises in international cuisine and only serves dinner. Reservations are required. Open selected days.

The Library – This café specialises in international cuisine and serves breakfast and lunch. Open daily.

Cin Cin – This cocktail bar only serves dinner. Reservations are required. Open daily.

The Cigar Bar – This bar specialises in Italian cuisine and only serves dinner. Reservations are required. Open selected days.

Late-night fare is available from 24-hour room service.

Nearby Activities

2 outdoor swimming pools and 2 hot tubs are on site. In addition to a kids' pool, other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Bicycle rentals on site
  • Water skiing nearby
  • Golf lessons available nearby
  • Skydiving nearby
  • Golfing nearby

Spa Services

The on-site spa has 7 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, facials and body wraps. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a spa tub and a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

  • Number of treatment rooms 7
  • Couples treatment rooms
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Hot stone massage
  • Deep tissue massage
  • Sauna in spa
  • Spa tub in spa
  • Steam room in spa
  • Minimum age to access spa is 16
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Wheelchair accessible path of travel
  • Wheelchair accessible parking
  • Braille or raised signage
  • Wheelchair-accessible path to lift
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. If you are planning to arrive after midnight, please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Guests must follow local laws and visitor policies.

Fairmont Dubai offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for AED 120.0 per night.
  • Free cots (infant beds)!

Pet Policy

  • Pets and service animals are not allowed at Fairmont Dubai

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards and cash

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Eurocard, debit cards and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.

  • Annual carbon offsets
  • Humane animal treatment
  • Sustainability/community reinvestment (10% revenue or more)
  • Guest education on local ecosystems and culture
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staff wears personal protective equipment
  • Security system
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Children stay free - maximum age 11
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows a brand or regulatory agency's sanitisation guidelines ALLSAFE (Accor Hotels)
  • Carbon monoxide detector
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Children stay free
  • Service animals not allowed
  • Individually-wrapped food options are not available
  • Debit cards
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AED 250.00 per day
  • A tax is imposed by the city: AED 20.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately AED 140 per person
  • Airport shuttle fee: AED 250 per vehicle (one-way)
  • Rollaway bed fee: AED 120.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Dubai Fairmont
  • Fairmont Dubai
  • Fairmont Hotel Dubai
  • Fairmont Dubai Hotel
  • The Fairmont Dubai Hotel Dubai
  • Fairmont Dubai Hotel
  • Fairmont Dubai Dubai
  • Fairmont Dubai Hotel Dubai

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children aged 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.