"Arrived 3am to be told they couldn't find my booking. I showed them emails still wouldnt let me check in without paying for the nights accommodation o ... " More
28 Nov 2017 by Kezia
Dear Guest , Thank you for your candid review. We value your comments and will share these with our team so that we can continue to improve our service. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better stay experience We will look forward to welcoming you back Sincerely General Manager Holiday Inn Dubai - Al Barsha
23 Jan 2024 by Holiday Inn Dubai Al Barsha
Dear Valued Guest,Greetings from Holiday Inn Al Barsha!We appreciate your positive rating! We're here to provide great experiences, and we're glad you enjoyed our service. If you have any suggestions, please feel free to share.We look forward to hosting you back.Sincerely,Holiday Inn, Dubai Al Barsha
26 Oct 2019 by Manager
Dear Valued Guest, Thank you for taking the time to rate us. We hope that you have had happy overall experience at our hotel and we aim towards providing a positive guest experience because it is something our staff takes great pride in. We hope that you stay with us again. Sincerely General Manager Holiday Inn Dubai - Al Barsha
7 Oct 2019 by Manager
Dear Values Guest, Thank you so much for your review of our hotel.We are pleased to know that you enjoyed your stay with us. A positive guest experience is something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, General Manager Holiday Inn Dubai - Al Barsha
Holiday Inn Dubai - Al Barsha, an IHG Hotel offers its guests a full-service spa, an outdoor pool, and a health club. There are 3 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 3 bars/lounges and a poolside bar. A computer station is on site, and both WiFi and wired Internet are free in public spaces. Business amenities include a business centre and meeting rooms. Event space at this hotel measures 491 square feet (46 square metres) and includes conference space. A children's pool, a nightclub, and a sauna are also featured at the business-friendly Holiday Inn Dubai - Al Barsha, an IHG Hotel. An airport shuttle (available 24 hours) is available for a fee. Free self parking and valet parking are available. This 4-star Dubai hotel is smoke free.
Available in all rooms: Free WiFi , Free wired internet , High-speed internet access
Available in some public areas: Free WiFi , Free wired internet
Free self parking , Free valet parking , Free parking nearby
Holiday Inn Dubai - Al Barsha, an IHG Hotel offers 309 accommodations with iPod docking stations and minibars. This individually decorated and furnished accommodation has separate sitting areas. Beds feature memory foam mattresses. A pillow menu is available. Flat-screen televisions come with premium satellite channels and pay-per-view films. Bathrooms include a combined bath/shower unit with a deep soaking bath and a rainfall showerhead. Bathrooms are also outfitted with slippers, designer toiletries and bidets. Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include a safe and complimentary bottles of water. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.
For a fee, guests can enjoy a buffet breakfast daily.
The Royal Budha-Thai – This fine-dining restaurant specialises in Thai cuisine. Guests can enjoy drinks at the bar.
Gharana-Indian – This fine-dining restaurant specialises in Indian cuisine and only serves dinner. Guests can enjoy drinks at the bar. Open daily.
The Gem Garden - Cont – This family restaurant specialises in international cuisine and serves breakfast, lunch and dinner. A children's menu is available. Open 24 hours. Open daily.
24-hour room service is available.
An outdoor pool and a children's pool are on site. Other recreational amenities include a health club and a sauna.
The recreational activities listed below are available either on-site or nearby; fees may apply.
Guests can indulge in a pampering treatment at the hotel's full-service spa, Spa Azure. Services include deep-tissue massages, Swedish massages, Thai massages and facials. The spa is equipped with Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
Holiday Inn Dubai - Al Barsha, an IHG Hotel offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 24 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property accepts Visa, Mastercard, American Express, Diners Club, JCB International and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
