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4.9 out of 5

"Modern trendy style hotel. Great service and good location. Room were very comfortable " More

By a verified traveller on Mon 28 Nov 2022

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Standard Room, 1 King Bed (Creek View)

Bed Count 1 King Bed Maximum Occupancy 3 Max
€75* Per night/room 22 Jun - 23 Jun

Premium Room, 2 Single Beds (Creek View High Floor)

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Premium Room, 1 King Bed (Creek View)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Standard Room, 1 King Bed, City View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Suite, 1 Bedroom (Creek View High Floor)

Bed Count 1 Twin Bed Maximum Occupancy 4 Max

Standard Room, 2 Single Beds, City View

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Hotel Description

The breakfast at Hotel Indigo Dubai Downtown, an IHG Hotel gets high marks from our customers. During your stay, you'll be within walking distance of Dubai Mall. Enjoy features like free WiFi in public areas, free valet parking and a free beach shuttle. Some of the pet-friendly amenities that this property offers include food and water bowls and litter trays.

  • Free WiFi
  • Free valet parking and self-parking
  • Enjoy Mediterranean cuisine while dining at Open Sesame
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Treat yourself to body scrubs, hot stone massages or manicures and pedicures at the spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a steam room
  • Guests have great things to say about the breakfast and the overall condition of the property
  • 14 minutes by foot from Dubai Mall and a 4-minute drive from Burj Khalifa
  • Free beach shuttle service
  • Cats and dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls and litter trays

Hotel Indigo Dubai Downtown, an IHG Hotel ratings based on 7 Verified Reviews

Review Summary
4.9 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Hotel Indigo Dubai Downtown, an IHG Hotel

Everyone (2) Couples (2) Family (1)
5 out of 5
Modern trendy style hotel. Great service and good location. Room were very comfortable

Posted by , from Busaiteen on 28 Nov 2022

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Comment from Hotel Management

3 Dec 2022 by Christine

Hi Budoor,Thank you so much for the fantastic review, we are super thrilled to learn that you enjoyed your stay and everything worked out perfect. We cant wait to host you again real soon.Warm regards,Christine & Team

5 out of 5
Very enjoyable stay at the hotel. Staff very friendly and helpful. Food of a high quality and clean. Pool area is nice, amazing at night with the view towards business bay. Would stay again.

Posted by on 27 Nov 2022

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Comment from Hotel Management

3 Dec 2022 by Christine

Hello Jason,Thank you so much for taking the time to share a wonderful review, we are delighted to learn that your stay was super special and Hotel Indigo was a perfect match for you. Cant wait to see you soon.Warm regards,Christine & Team

5 out of 5
Great stay if not pricey for the extras

Posted by on 21 Feb 2022

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Comment from Hotel Management

22 Feb 2022 by Ankita Prasad

Dear Edward, Thank you for taking the time to share this wonderful review! We look forward to welcoming you back! All the best, Ankita Prasad Learning & Quality Manager

5 out of 5
Wir haben uns sehr gut aufgehoben gefühlt. Das Hotel ist auch sehr gut gelegen und das Personal ist äusserst freundlich. Können das Hotel Indigo Dubai Downtown nur empfehlen.

Posted by on 30 Mar 2024

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Comment from Hotel Management

1 Apr 2024 by Christine

Hi Samuel,Thank you for your kind words! We're delighted to hear that you felt well taken care of during your stay at Hotel Indigo Dubai Downtown. Our team takes great pride in providing exceptional service and ensuring our guests have a wonderful experience. We're also glad to know that you found our location convenient and our staff extremely friendly. Your recommendation means a lot to us, and we look forward to welcoming you back in the future!#Stay Curious,Christine & Team

5 out of 5

Posted by on 20 Apr 2023

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Comment from Hotel Management

12 May 2023 by Ankita Prasad

Dear Merlin, Thanks so much for sharing this wonderful rating of your stay! So glad you loved it here!Look forward to hosting you again! All the best, Ankita Prasad Learning & Quality Manager

4 out of 5

Posted by , from Oetwil am See on 24 Feb 2023

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Comment from Hotel Management

18 Mar 2023 by Big Mac

Dear AlexThank you so much for choosing Hotel Indigo Dubai Downtown. Looking forward to welcoming you soon!

5 out of 5
Très bon hôtel, très bien situé Downtown. Nous avons bien apprécié la décoration et le personnel très sympathique. Je le recommande à chacun qui veut aller à Dubai près du Burj Khalifa et du Dubai mall (15 minutes à pied).

Posted by on 19 Nov 2021

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Comment from Hotel Management

21 Nov 2021 by Jan

Hello Carlos, Thanks for the wonderful, 5 out of 5 review of your stay. We are looking forward to see you again! Cheers,

About the Hotel Indigo Dubai Downtown, an IHG Hotel

Location Marasi Drive, PO Box 24666, Dubai, 00000

Property Features

Hotel Indigo Dubai Downtown, an IHG Hotel offers its guests a full-service spa, an outdoor pool, and a steam room. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi. A 24-hour business centre and 2 meeting rooms are available. A terrace, multilingual staff, and gift shops/newsstands are also featured at the luxury Hotel Indigo Dubai Downtown, an IHG Hotel. An airport shuttle (available 24 hours) is available for a fee. Free self parking and valet parking are available. This Art Deco Dubai hotel is smoke free.

  • 1 building
  • 269 guestrooms or units
  • 20 levels
  • Built in 2020
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business centre (24 hours)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Gift shop
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Bar by the pool
  • Dining venue

Family Friendly Amenities

  • Number of outdoor pools - 1
  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free valet parking

Transport

  • Metro station: Dubai Trolley Station 1 Tram Station (0.9 km / 0.6 mi)
  • Property shuttles: Free beach shuttle; airport shuttle
  • Parking: Free valet parking and self parking

Room Amenities

Hotel Indigo Dubai Downtown, an IHG Hotel offers 269 air-conditioned accommodations with minibars and a safe. Each accommodation is individually furnished and decorated. Beds feature premium bedding. Smart televisions come with digital channels and pay-per-view films. Bathrooms include a combined bath/shower unit with a rainfall showerhead, slippers, complimentary toiletries and hairdryers. This Dubai hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.

  • Minibar
  • Smart television
  • Digital channels
  • Films for purchase
  • Coffee maker
  • Luxury bedding
  • Combined shower/bath
  • Rainfall showerhead
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout curtains
  • Sound-insulated rooms
  • Air conditioning
  • Unique furnishings
  • Unique decor
  • Wheelchair accessible
  • Wardrobe or cupboard
  • Desk chair

Food & Drink

For a fee, guests can enjoy a buffet breakfast on weekdays.

Open Sesame – This restaurant specialises in Mediterranean cuisine and serves breakfast, lunch and dinner.

Orange Feels – This bar is located by the pool. Open daily.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a steam room.

  • Health or beauty spa nearby

Spa Services

The on-site spa has 2 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, Thai massages and facials. The spa is open daily.

  • Hot stone massage
  • Deep tissue massage
  • Number of treatment rooms 2
  • Thai massage
  • Couples treatment rooms
  • Manicures and pedicures
  • Body treatments
  • Facial treatments
  • Body scrubs
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Well-lit path to entrance
  • Wheelchair-accessible registration desk
  • Stair-free path to entrance
  • Wheelchair accessible parking
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time ends at midnight
  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.

Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Hotel Indigo Dubai Downtown, an IHG Hotel offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Pet Policy

  • Pets: AED 200 per pet, per week
  • Only dogs and cats are allowed
  • Food and water bowls and litter trays are available Service animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and cash

Cashless transactions are available

Safety features at this property include window guards

This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard and cash. For guests' safety, the property includes a smoke detector and window guards in all accommodation. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

  • One child stays free
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Debit cards not accepted
  • Staffed front desk
  • Smoke detector
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Guest accommodation is sealed after cleaning
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Contactless food service / room service is available
  • Reservation might be required for some facilities on-site
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property follows sanitisation practices of SGS (3rd party expert - Global)
  • Protective clothing is available to guests
  • Masks are available to guests
  • Mobile key entry is not available
  • Gloves are available to guests
  • Food service has been amended for enhanced safety
  • Guests are provided with free hand sanitiser
  • Children stay free - maximum age 11
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • No cots (infant beds) available
  • Property follows a brand or regulatory agency's sanitisation guidelines Clean Promise (IHG)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Children stay free
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • Gap period enforced between guest stays - 24 hours

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: AED 20.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately AED 95 for adults and from AED 50 for children
  • Airport shuttle fee: AED 200 per vehicle (one-way, maximum occupancy 2)
  • Pet fee: AED 200 per pet, per week
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Indigo Dubai Downtown
  • Hotel Hotel Indigo Dubai Downtown DUBAI
  • DUBAI Hotel Indigo Dubai Downtown Hotel
  • Hotel Hotel Indigo Dubai Downtown
  • Hotel Indigo Dubai Downtown DUBAI
  • Hotel Indigo
  • Indigo
  • Hotel Indigo Downtown
  • Hotel Indigo Dubai Downtown
  • Indigo Dubai Downtown, An Ihg
  • Hotel Indigo Dubai Downtown, an IHG Hotel Hotel
  • Hotel Indigo Dubai Downtown, an IHG Hotel Dubai
  • Hotel Indigo Dubai Downtown, an IHG Hotel Hotel Dubai

You should know

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 11 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.