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Hotel Indigo Dubai Downtown by IHG

5.0 star property

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Photo gallery for Hotel Indigo Dubai Downtown by IHG

Exterior
Property video
Lobby
Breakfast, lunch, dinner served; Mediterranean cuisine
Interior

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Spa
  • Pet-friendly
  • Parking included
  • Free Wi-Fi

Explore the area

View in a map
Marasi Drive, PO Box 24666, Dubai, 00000
  • Place, Dubai Water Canal
    ‪1 min walk‬
  • Place, Dubai Mall
    ‪8 min walk‬
  • Place, Burj Khalifa
    ‪17 min walk‬
  • Airport, Dubai (DXB-Dubai Intl.)
    ‪10 min drive‬

Room options

View all photos for Standard Room King or Twin bed comp transfer to Kite Beach & Dubai Mall

Premium bedding, minibar, in-room safe, individually decorated

Standard Room King or Twin bed comp transfer to Kite Beach & Dubai Mall

9.6 out of 10
Exceptional
(28 reviews)
  • Canal view
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed

View all photos for Room, 1 King Bed (Downtown View)

Room, 1 King Bed (Downtown View)

Room, 1 King Bed (Downtown View)

9.4 out of 10
Exceptional
(10 reviews)
  • City view
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for 1 King Standard Downtown View w comp transfer to Kite Beach & Dubai Mall

Premium bedding, minibar, in-room safe, individually decorated

1 King Standard Downtown View w comp transfer to Kite Beach & Dubai Mall

9.4 out of 10
Exceptional
(31 reviews)
  • City view
  • 26 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed (Creek View)

Junior Suite, 1 King Bed (Creek View)

Junior Suite, 1 King Bed (Creek View)

9.0 out of 10
Wonderful
(4 reviews)
  • Canal view
  • 46 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for 2 Twin Standard Creek View w comp transfer to Kite Beach & Dubai Mall

Premium bedding, minibar, in-room safe, individually decorated

2 Twin Standard Creek View w comp transfer to Kite Beach & Dubai Mall

9.4 out of 10
Exceptional
(10 reviews)
  • Canal view
  • 26 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds

View all photos for Suite, 1 Bedroom (Creek View)

Premium bedding, minibar, in-room safe, individually decorated

Suite, 1 Bedroom (Creek View)

9.4 out of 10
Exceptional
(10 reviews)
  • Canal view
  • 63 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed

View all photos for Suite, 1 Bedroom (Creek View High Floor)

Premium bedding, minibar, in-room safe, individually decorated

Suite, 1 Bedroom (Creek View High Floor)

  • City view
  • 56 sq m
  • Sleeps 4
  • 1 Single Bed

View all photos for 2 Twin Standard Downtown View w comp transfer to Kite Beach & Dubai Mall

Premium bedding, minibar, in-room safe, individually decorated

2 Twin Standard Downtown View w comp transfer to Kite Beach & Dubai Mall

9.4 out of 10
Exceptional
(18 reviews)
  • City view
  • 26 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds

View all photos for 1 King Standard Creek View w comp transfer to Kite Beach & Dubai Mall

Premium bedding, minibar, in-room safe, individually decorated

1 King Standard Creek View w comp transfer to Kite Beach & Dubai Mall

9.2 out of 10
Wonderful
(24 reviews)
  • City view
  • 27 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for 1 King Premium Creek View w comp transfer to Kite Beach & Dubai Mall

Premium bedding, minibar, in-room safe, individually decorated

1 King Premium Creek View w comp transfer to Kite Beach & Dubai Mall

9.2 out of 10
Wonderful
(10 reviews)
  • Canal view
  • 26 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for 2 Twin Premium Creek View w comp transfer to Kite Beach & Dubai Mall

Premium bedding, minibar, in-room safe, individually decorated

2 Twin Premium Creek View w comp transfer to Kite Beach & Dubai Mall

9.6 out of 10
Exceptional
(4 reviews)
  • City view
  • 31 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds

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About this property

Hotel Indigo Dubai Downtown by IHG

Luxury hotel with a full-service spa, near Dubai Mall
This smoke-free hotel features a full-service spa, an outdoor pool, and a restaurant. Free WiFi in public areas, free valet parking, and a free beach shuttle are also provided. Additionally, a 24-hour fitness center, a bar/lounge, and a poolside bar are onsite. Change of towels is available on request.
Hotel Indigo Dubai Downtown by IHG offers 269 air-conditioned accommodations with minibars and safes. Each accommodation is individually furnished and decorated. Beds feature premium bedding. Smart televisions come with digital channels and pay movies. Bathrooms include shower/tub combinations with rainfall showerheads, bathrobes, slippers, and complimentary toiletries.

This Dubai hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool, a steam room, and a 24-hour fitness center.
Wellbeing has 2 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Thai massages, and facials. The spa is open daily.
The breakfast at Hotel Indigo Dubai Downtown by IHG gets high marks from our customers. During your stay, you're just a quick walk from Dubai Water Canal. Enjoy features like free WiFi in public areas, free valet parking, and a free beach shuttle. Some of the pet-friendly amenities this property offers include food and water bowls and litter boxes.
  • Free WiFi
  • Free valet parking and self parking
  • Enjoy Mediterranean cuisine while dining at Open Sesame
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Treat yourself to body treatments, hot stone massages, or body scrubs at Wellbeing
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a 24-hour gym and a steam room
  • Guests have great things to say about the clean accommodations and the overall condition of the property
  • 15 minutes by foot from Dubai Mall and a 4-minute drive from Burj Khalifa
  • Free beach shuttle service
  • Cats and dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls and litter boxes
Hotel Indigo Dubai Downtown by IHG offers its guests a full-service spa, an outdoor pool, and a steam room. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi.

Business amenities include 2 meeting rooms and coworking spaces. A 24-hour fitness center, spa services, and a terrace are also featured at the luxury Hotel Indigo Dubai Downtown by IHG. A shuttle from the airport to the hotel (available 24 hours) is available for a fee. Free self parking and valet parking are available.

This Art Deco Dubai hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 11:00 AM.
Open Sesame - This restaurant specializes in Mediterranean cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Happy hour is offered.
Orange Feels - This bar is located by the pool. Happy hour is offered. Open daily.
Late night fare is available from 24-hour room service.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • 24-hour airport pick-up shuttle (surcharge)
  • Free beach shuttle
  • Free secured, covered self parking on site
  • Free secured, covered valet parking on site
  • Limited on-site valet and self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 11:00 AM for a fee: AED 95 for adults and AED 50 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant

Restaurants on site

  • Open Sesame
  • Orange Feels

Things to do

  • 24-hour gym
  • Art gallery
  • Bicycle storage
  • Full-service spa
  • Outdoor pool
  • Steam room

Family friendly

  • Art supplies
  • Children's toys
  • In-room cot
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Pool toys
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 2 meeting rooms
  • Coworking space

Outdoors

  • Free pool cabanas
  • Garden
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 2 treatment rooms
  • Body scrubs
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Spa open daily
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Area rugs in room
  • Hardwood flooring in room
  • Lift
  • Smooth flooring in room
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 100% renewable energy
  • 20 floors
  • Art Deco architecture
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Built in 2020
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Eco-friendly cleaning products used
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • No plastic water bottles
  • Reusable cups
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Pay films
  • Smart TV with digital channels

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Mini-fridge
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Reusable coffee/tea filters
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: AED 200 per pet (varies based on length of stay), plus a deposit of AED 1000 per stay
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 44 lbs per pet)
  • Pets cannot be left unattended
  • Food and water bowls and litter boxes are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for AED 130.0 per day.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: AED 20.00 per accommodation, per night
    • A tourism fee is imposed by the city and collected at the property. The fee is AED 20.00 for the first bedroom per night, and increases by AED 20.00 per night for each additional bedroom.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately AED 95 for adults and AED 50 for children
  • Airport shuttle fee: AED 200 per vehicle (maximum occupancy 3)
  • Pet deposit: AED 1000 per stay
  • Pet fee: AED 200 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: AED 130.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Hotel Indigo Dubai Downtown by IHG offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 24 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Indigo Dubai Downtown
Hotel Hotel Indigo Dubai Downtown DUBAI
DUBAI Hotel Indigo Dubai Downtown Hotel
Hotel Hotel Indigo Dubai Downtown
Hotel Indigo Dubai Downtown DUBAI
Hotel Indigo
Indigo
Hotel Indigo Downtown
Indigo Dubai By Ihg Dubai
Hotel Indigo Dubai Downtown
Hotel Indigo Dubai Downtown by IHG Hotel
Hotel Indigo Dubai Downtown by IHG Dubai
Hotel Indigo Dubai Downtown an IHG Hotel
Hotel Indigo Dubai Downtown by IHG Hotel Dubai

Hotel Indigo Dubai Downtown by IHG Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 734 out of 900 reviews
Rating 8 - Good. 109 out of 900 reviews
Rating 6 - Okay. 32 out of 900 reviews
Rating 4 - Poor. 12 out of 900 reviews
Rating 2 - Terrible. 13 out of 900 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

Reviews

6/10 Okay

agata, Arlington

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The staff was super friendly and helpful, but this hotel has a few issues. 1. The entrance is quite small and not easy to find. When several cars arrive for pick-up, the whole area can get completely blocked. 2. There’s only one bar and one swimming pool, both of which were closed for a private event on Friday night — meaning guests had no access. The reception and the lobby feels small for such a large hotel, which creates some congestion. It’s not a bad place, but definitely overpriced for what it offers. The surrounding area is also not very pleasant, with ongoing construction right next door.
Stayed 2 nights in Nov 2025

10/10 Excellent

David

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good
Stayed 2 nights in Nov 2025

8/10 Good

Chase

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms. Modern styling. Quick walk to Dubai mall and fountain. Great stay
Stayed 2 nights in Oct 2025

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2025

10/10 Excellent

Kenny

Stayed 3 nights in Oct 2025

10/10 Excellent

Isaac

Stayed 2 nights in Jul 2025

10/10 Excellent

rita, San Diego

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel with attention to detail for its decor and comfort. Great location, only 15-20 minute walk to the Dubai Mall and Burj Khalifa. I would definitely stay here again.
Stayed 2 nights in Oct 2025

10/10 Excellent

Alexandrie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would like to thank Michael from concierge for your great customer service keep up the good work.
Stayed 5 nights in Oct 2025

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities
Clean , ideal location
Stayed 5 nights in Oct 2025

8/10 Good

Adebayo, London

Stayed 1 night in Sep 2025

10/10 Excellent

jin Young

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, comfortable place with absolutely amazing staffs who are ready to assist you, especially. Wael (pronounced Wile) who is always ready to make your needs are taken care of like you take care of your friend at your house. When I come back to Dubai I know where to stay. It’s the Hotel Indigo Dubai.
Stayed 3 nights in Oct 2025

10/10 Excellent

Monica

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were always ready to help. The bathrooms in the rooms are up to date and clean—the room service options were delicious and quick.
Stayed 6 nights in Sep 2025

10/10 Excellent

Tony

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2025

10/10 Excellent

HANA

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A truly memorable Dubai experience

An exceptional stay at Hotel Indigo Downtown Dubai ! From the elegant design to the impeccable service, every detail exceeded expectations. The staff were gracious , the location superb, and the atmosphere effortlessly sophisticated. A truly memorable Dubai experience — thank you, and shukran especially Alaa and Mustapha 🇦🇪✨
Stayed 5 nights in Sep 2025

10/10 Excellent

Safia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was amazing, location close to many attractions, and staff were friendly and helpful. Would definitely stay again!
Stayed 6 nights in May 2025

10/10 Excellent

Joel

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, new and conveniently located in Downtown Dubai. Walkable to Burj Khalifa and Dubai Mall.
Stayed 2 nights in Sep 2025

10/10 Excellent

AMRO, Seattle

Stayed 3 nights in Sep 2025

10/10 Excellent

Stephan

Stayed 3 nights in Sep 2025

10/10 Excellent

Jose Manuel Perez

Stayed 9 nights in Sep 2025

2/10 Terrible

MR CHITRA BAHADUR

Stayed 7 nights in Sep 2025

10/10 Excellent

Kristine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Welcoming staff. Great buffet
Stayed 3 nights in Sep 2025

2/10 Terrible

Ahmad

Business traveller
Disliked: Amenities
They’re not five star
Stayed 1 night in Sep 2025

10/10 Excellent

Abdolmajid

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Bret

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great time
Stayed 2 nights in Sep 2025

10/10 Excellent

Ouendlassida Alex

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

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