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ibis Mall Avenue Dubai

3.0 star property

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Photo gallery for ibis Mall Avenue Dubai

Serves lunch, dinner and brunch
Creator video - submitted by lenmur
Exterior
Serves lunch, dinner and brunch
Serves lunch, dinner and brunch

Reviews

7.8 out of 10
Good

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Business services

Explore the area

View in a map
2 A Street, Al Barsha, Mall of the Emirates, Dubai, 0
  • Place, Mall of the Emirates
    ‪6 min walk‬
  • Place, Ski Dubai
    ‪6 min walk‬
  • Place, Fatima Abdullah Mohammed Rasheed Mosque
    ‪7 min walk‬
  • Airport, Dubai (DXB-Dubai Intl.)
    ‪25 min drive‬

Room options

View all photos for Standard Room, 1 Double Bed

Standard Room, 1 Double Bed

Standard Room, 1 Double Bed

7.6 out of 10
Good
(20 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Room, 2 Single Beds

Room, 2 Single Beds

Room, 2 Single Beds

8.4 out of 10
Very good
(8 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

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About this property

ibis Mall Avenue Dubai

This hotel features a restaurant, a bar/lounge, and 24-hour room service. Free WiFi in public areas and free self parking are also provided. Additionally, concierge services, dry cleaning, and a 24-hour front desk are onsite. Housekeeping is available on request.
Ibis Mall Avenue Dubai offers 204 air-conditioned accommodations with complimentary bottled water and coffee/tea makers. Each accommodation is individually furnished. Beds feature down comforters. 26-inch LCD televisions come with satellite channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Our customers tell us they can't get enough of the helpful staff at ibis Mall Avenue Dubai. During your stay, you're just a quick walk from Mall of the Emirates. Features include free WiFi in public areas and free self parking, plus a restaurant.
  • Free WiFi and wired Internet
  • Free self parking
  • Enjoy Italian cuisine while dining at Amici Italian Restaurant
  • Buffet breakfast served daily for a fee
  • Services include babysitting, dry cleaning/laundry, and a concierge
  • Within a 10-minute walk of Ski Dubai and Mall of the Emirates
  • Airport shuttle service available for a fee
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces. An airport shuttle (available 24 hours) is available for a fee. Multilingual staff, tour/ticket assistance, and concierge services are also featured at the business-friendly ibis Mall Avenue Dubai. Free self parking is available.

Smoking is allowed in designated areas at this 3-star Dubai hotel.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:30 AM and on weekends from 6:30 AM to 11:00 AM.
Amici Italian Restaurant - This restaurant specializes in Italian cuisine and serves dinner only. A children's menu is available. Reservations are required.
McG's by McGettigan's - This bar specializes in Irish cuisine and serves brunch, lunch, and dinner. Reservations are required. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 11:00 AM on weekends; AED 55 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Amici Italian Restaurant
  • McG's by McGettigan's

Things to do

  • Ski passes
  • Snow sports gear

Family friendly

  • Babysitting (surcharge)
  • In-room cot
  • In-room refrigerator
  • Soundproofed rooms
  • Travel cot

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Computer station

Outdoors

  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Lift (90 centimetre wide door)
  • Magnifying mirror
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant

More

  • 6 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2009
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 26-inch LCD TV with cable/satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Refrigerator

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Individual furnishings
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: anytime

Contactless check-in available

Check-out

Check-out before noon

Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at ibis Mall Avenue Dubai

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: AED 10.00 per accommodation, per night
    • A tourism fee is imposed by the city and collected at the property. The fee is AED 10.00 for the first bedroom per night, and increases by AED 10.00 per night for each additional bedroom.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately AED 55 per person
  • Airport shuttle fee: AED 160 per vehicle (one way)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
  • Photos appearing in the property description reflect the brand standard and are for illustrative purposes only.

Property is also known as

Ibis Emirates Mall

Ibis Hotel Emirates Mall

Ibis Mall Emirates

ibis Dubai Mall Emirates Hotel

ibis Emirates Hotel

ibis Dubai Mall Emirates

ibis Emirates

ibis Mall Avenue Dubai Hotel

ibis Mall Avenue Dubai Dubai

ibis Mall Avenue Dubai Hotel Dubai

ibis Dubai Mall of the Emirates Hotel

ibis Mall Avenue Dubai Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 309 out of 915 reviews
Rating 8 - Good. 341 out of 915 reviews
Rating 6 - Okay. 163 out of 915 reviews
Rating 4 - Poor. 60 out of 915 reviews
Rating 2 - Terrible. 42 out of 915 reviews

8.2/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Mohamad, kuwait

Liked: Cleanliness, amenities, property conditions & facilities
Staff
Stayed 5 nights in Jan 2026

6/10 Okay

Tooba

Liked: Cleanliness, amenities, property conditions & facilities
Room was ok but a little small. Staff were a little disorganized around breakfast etc
Stayed 2 nights in Feb 2026

10/10 Excellent

Tooba

Business traveller
Liked: Property conditions & facilities
Stayed 3 nights in Feb 2026

10/10 Excellent

Sarah, Cairo

Stayed 4 nights in Jan 2026

10/10 Excellent

Patience

Liked: Cleanliness
Yes
Stayed 5 nights in Jan 2026

2/10 Terrible

Hessamedin

Disliked: Amenities, property conditions & facilities
I want no smoking room but all time is smoky weather and I did not sleeping . Very bad hotel
Stayed 1 night in Jan 2026

10/10 Excellent

Martin

Liked: Cleanliness, amenities, property conditions & facilities
I was sent to a wing in Novotel, and I got upgraded. Great service, kind staff, superb breakfast and nicely decorated reception with a Japanese restaurant as an option for dining.
Stayed 1 night in Jan 2026

6/10 Okay

hanan

Liked: Amenities, property conditions & facilities
Overall, everything was good. The hotel and the staff were excellent and very professional. However, there was a noticeable damp smell in the room. I would recommend the hotel, and I hope attention will be given to this issue.
Stayed 2 nights in Jan 2026

8/10 Good

Murshed

Stayed 3 nights in Jan 2026

10/10 Excellent

Asad

Stayed 1 night in Dec 2025

10/10 Excellent

Musab

Stayed 3 nights in Dec 2025

10/10 Excellent

Leo

Stayed 1 night in Dec 2025

6/10 Okay

Elizabeth

Stayed 1 night in Nov 2025

6/10 Okay

Nadeem

Liked: Cleanliness, staff & service
Disliked: Amenities
Location is very good (around 10 minutes walk to two metro stations, Insurance market and Mall of the Emirates station. Reception staff were very helpful and polite. Breakfast wasn’t that good and the room furniture and fixtures were fully deprecated!!!
Stayed 4 nights in Nov 2025

6/10 Okay

Phillip

The lobby had a really bad smell. Otherwise it was a decent stay.
Stayed 4 nights in Nov 2025

2/10 Terrible

Roula

This place is a dump. I
Stayed 3 nights in Nov 2025

10/10 Excellent

Sergey

Stayed 1 night in Nov 2025

10/10 Excellent

Naveen kumar

Stayed 1 night in Nov 2025

10/10 Excellent

SALEH

Stayed 4 nights in Oct 2025

4/10 Poor

Anika

Stayed 1 night in Nov 2025

10/10 Excellent

Boris

Stayed 1 night in Oct 2025

8/10 Good

BORA

Stayed 4 nights in Oct 2025

8/10 Good

Awais

Stayed 4 nights in Oct 2025

6/10 Okay

Razmic

Business traveller
Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Oct 2025

8/10 Good

Sohale

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
10 to 8 I didn’t like they are bed it so small..
Stayed 5 nights in Sep 2025

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