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Jumeirah Al Qasr Dubai

5.0 star property

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Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Hot tub
  • Bar

Explore the area

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Jumeirah Al Qasr-Madinat Jumeirah, PO Box 75157, Dubai
  • Place, Souk Madinat Jumeirah
    ‪3 min walk‬
  • Place, Wild Wadi Water Park
    ‪13 min walk‬
  • Place, Burj Al Arab
    ‪18 min walk‬
  • Airport, Dubai (DXB-Dubai Intl.)
    ‪23 min drive‬

Room options

View all photos for Deluxe Room (Arabian)

Premium bedding, Select Comfort beds, minibar, in-room safe

Deluxe Room (Arabian)

9.2 out of 10
Wonderful
(12 reviews)
  • 50 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Twin Beds

View all photos for Deluxe Room (Ocean)

Premium bedding, Select Comfort beds, minibar, in-room safe

Deluxe Room (Ocean)

9.6 out of 10
Exceptional
(5 reviews)
  • 50 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 1 King Bed OR 2 Twin Beds

View all photos for Junior Suite (Arabian)

Junior Suite (Arabian)

Junior Suite (Arabian)

  • 80 sq m
  • Water view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom (Arabian)

Premium bedding, Select Comfort beds, minibar, in-room safe

Suite, 1 Bedroom (Arabian)

  • 105 sq m
  • 1 bedroom
  • Water view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom (Ocean)

Suite, 1 Bedroom (Ocean)

Suite, 1 Bedroom (Ocean)

  • 105 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite (Ocean)

Junior Suite (Ocean)

Junior Suite (Ocean)

  • 106 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Club Room (Arabian)

Club Room (Arabian)

Club Room (Arabian)

8.6 out of 10
Excellent
(7 reviews)
  • 55 sq m
  • 1 bedroom
  • Water view
  • Sleeps 4
  • 1 King Bed OR 2 Twin Beds

View all photos for Club Room (Ocean)

Premium bedding, Select Comfort beds, minibar, in-room safe

Club Room (Ocean)

9.6 out of 10
Exceptional
(4 reviews)
  • 55 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 1 King Bed OR 2 Twin Beds

View all photos for Family Suite, 2 Bedrooms

Balcony

Family Suite, 2 Bedrooms

  • 17 sq m
  • Sea view
  • Sleeps 8
  • 2 King Beds OR 4 Twin Beds

View all photos for Deluxe Room (Lagoon)

Premium bedding, Select Comfort beds, minibar, in-room safe

Deluxe Room (Lagoon)

10.0 out of 10
Exceptional
(5 reviews)
  • 50 sq m
  • 1 bedroom
  • Water view
  • Sleeps 4
  • 1 King Bed OR 2 Twin Beds

View all photos for Royal Suite, 1 Bedroom

Royal Suite, 1 Bedroom | Food and drink

Royal Suite, 1 Bedroom

  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Club Room (Arabian, Family)

Club Room (Arabian, Family)

Club Room (Arabian, Family)

  • Sleeps 4
  • 1 King Bed

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About this property

Jumeirah Al Qasr Dubai

Luxury hotel on the beach, with 15 outdoor pools
Catch some rays on Jumeirah Al Qasr Dubai's private sand beach or spend the day relaxing at the full-service spa. Then enjoy a meal at one of the hotel's 6 restaurants.
Jumeirah Al Qasr Dubai offers 292 accommodations with iPod docking stations and DVD players. Rooms open to balconies. These individually decorated and furnished accommodations have separate dining areas. Select Comfort beds feature premium bedding. 36-inch plasma televisions come with premium satellite channels and pay movies. Guests can make use of the in-room refrigerators, coffee/tea makers, and minibars. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and bidets.

This Dubai hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include safes and complimentary bottled water. In-room massages, hypo-allergenic bedding, and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

A private beach, 5 outdoor tennis courts, a health club, and a complimentary water park are featured at the hotel. 15 outdoor swimming pools and 2 indoor swimming pools are on site. In addition to a children's pool, other recreational amenities include a hot tub, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Talise Spa has 22 treatment rooms including rooms for couples. Massages are available on the beach and in the spa; other services include facials, body wraps, and body scrubs. The spa is equipped with a sauna and a hot tub. A variety of treatment therapies are provided, including aromatherapy.
Our customers tell us they can't get enough of the helpful staff at Jumeirah Al Qasr Dubai. During your stay, you'll be connected to the convention center, and just a quick walk from Souk Madinat Jumeirah. Enjoy features like free WiFi in public areas, free valet parking, and a free area shuttle.
  • Free WiFi and wired Internet
  • Free valet parking and self parking
  • Enjoy Middle Eastern cuisine with ocean views at Khaymat Al Bahar, one of the property's 6 restaurants
  • Full breakfast served daily for a fee
  • Splash around at the free water park or swim in the 2 indoor and 15 outdoor pools
  • Treat yourself to massages, body wraps, or aromatherapy at Talise Spa
  • Services include babysitting, a kid's club, and dry cleaning/laundry
  • Onsite recreation includes a private beach, 5 outdoor tennis courts, and a gym
  • 10 minutes by foot from Souk Madinat Jumeirah and a 2-minute drive from Wild Wadi Water Park
  • Free local-area and shopping center shuttle service
Simply walk outside to feel the sun on your face at the sand beach. Spend the day at the beach and work on your tan with sun loungers (chaise longues) or relax in the shade with umbrellas. Enjoy your summer holiday at Jumeirah Al Qasr Dubai with a pampering treatment at the full-service spa and refreshing swim in one of the 2 indoor and 15 outdoor swimming pools.

There are 6 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 2 poolside bars, a beach bar, and a bar/lounge. WiFi and wired Internet are free in public spaces. This luxury hotel also offers a complimentary water park, a children's pool, and outdoor tennis courts. Free self parking and valet parking are available.

Smoking is allowed in designated areas at this 5-star Dubai hotel.

For a fee, guests can enjoy full breakfast daily from 6:30 AM to 11:30 AM.
Khaymat Al Bahar - Overlooking the ocean, this restaurant specializes in Middle Eastern cuisine and serves breakfast, brunch, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting).
The Hide - Overlooking the garden, this restaurant specializes in American cuisine and serves dinner only. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Open daily.
Al Hambra - Overlooking the ocean and garden, this restaurant specializes in Spanish cuisine and serves brunch and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Open daily.
Koubba Bar - Overlooking the ocean, this bar specializes in international cuisine and serves light fare only. Guests can enjoy alfresco dining (weather permitting). Happy hour is offered. Open daily.
Al Fayrooz Lounge - Overlooking the ocean, this restaurant specializes in international cuisine and serves light fare only. Guests can enjoy alfresco dining (weather permitting). Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free area shuttle
  • Free shopping centre shuttle
  • Limo/town car service
  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Daily full breakfast available 6:30 AM to 11:30 AM for a fee: AED 165 for adults and AED 83 for children
  • 2 poolside bars
  • 6 restaurants
  • A bar/lounge
  • A beach bar
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Al Fayrooz Lounge
  • Al Hambra
  • Khaymat Al Bahar
  • Koubba Bar
  • The Hide

Things to do

  • 15 outdoor pools
  • 2 indoor pools
  • 5 outdoor tennis courts
  • Arcade/game room
  • Beach volleyball
  • Beach yoga
  • Boat tours
  • Children's club
  • Children's pool
  • Fitness classes
  • Free water park
  • Full-service spa
  • Health club
  • Hot tub
  • Kayaking
  • Library
  • Pilates classes
  • Playground
  • Racquetball/squash
  • Rock climbing
  • Rowing/canoeing
  • Sailing
  • Sauna
  • Shopping
  • Steam room
  • TV in common areas
  • Water skiing
  • Windsurfing

Family friendly

  • 15 outdoor pools
  • 2 indoor pools
  • Arcade/game room
  • Children's club (surcharge)
  • Children's pool
  • DVD player
  • Free area shuttle
  • Free water park access
  • In-room babysitting
  • In-room cot
  • In-room refrigerator
  • Laundry facilities
  • Living room
  • Playground
  • Rollaway/extra bed (surcharge)
  • Separate in-room dining area
  • Snack bar/deli
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 5 meeting rooms
  • Business centre
  • Conference centre

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On a private beach
  • On the riverwalk
  • Pool loungers
  • Rooftop terrace

Full-service spa

  • 22 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot tub
  • In-room massages
  • Sauna

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (91 centimetre wide door)
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 8 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra bed (surcharge)
  • Select Comfort mattress

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 36-inch plasma TV with premium satellite channels
  • DVD player
  • IPod dock
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Refrigerator
  • Separate dining area

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Living room
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
All guests must present valid passport or government issued photo identification at check-in.
Half board rates do not include drinks, in-room dining, or dining in club lounges. Meals are set menu. Fees apply for select dishes and restaurants.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Jumeirah Al Qasr Dubai

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for AED 200.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AED 500 per night
  • A tax is imposed by the city: AED 20.00 per accommodation, per night
    • A tourism fee is imposed by the city and collected at the property. The fee is AED 20 for the first bedroom per night, and increases by AED 20 per night for each additional bedroom.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately AED 165 for adults and AED 83 for children
  • Airport shuttle fee: AED 150 per vehicle (one-way)
  • Airport shuttle fee per child: AED 150 (one-way)
  • Housekeeping is available for an additional fee
  • Rollaway bed fee: AED 200.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Covid 19 Updates (Jumeirah)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Jumeirah Al Qasr Dubai offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 24 hours prior to arrival with your arrival details. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Al Qasr
Al Qasr Jumeirah
Al Qasr Madinat Jumeirah
Al Qasr Madinat Jumeirah Dubai
Al Qasr Madinat Jumeirah Hotel
Al Qasr Madinat Jumeirah Hotel Dubai
Jumeirah Al Madinat
Madinat Al Qasr
Madinat Al Qasr Jumeirah
Qasr Madinat Jumeirah
Jumeirah Al Qasr Madinat Jumeirah Hotel Dubai
Jumeirah Al Qasr Madinat Jumeirah Hotel
Jumeirah Al Qasr Madinat Jumeirah Dubai
Jumeirah Al Qasr Madinat Jumeirah
Jumeirah Al Qasr
Jumeirah Al Qasr Dubai Hotel
Jumeirah Al Qasr Dubai Dubai
Jumeirah Al Qasr Madinat Jumeirah
Jumeirah Al Qasr Dubai Hotel Dubai

Reviews

Jumeirah Al Qasr Dubai Reviews

9.8

Exceptional

9.8/10

Cleanliness

9.6/10

Staff & service

9.8/10

Amenities

9.8/10

Property conditions & facilities

9.4/10

Eco-friendliness
Rating 10 - Excellent. 860 out of 992 reviews
Rating 8 - Good. 95 out of 992 reviews
Rating 6 - Okay. 20 out of 992 reviews
Rating 4 - Poor. 9 out of 992 reviews
Rating 2 - Terrible. 8 out of 992 reviews

Reviews

10/10 Excellent

Adel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
That’s the second year we are staying at Madinat Jumeirah. It’s an absolutely amazing spot to relax. The Palace lounge is top notch. The staff is amazing and attentive. Highly recommended.
Stayed 4 nights in Sep 2025

10/10 Excellent

Deepan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff, amazing room and great location.
Stayed 4 nights in Sep 2025

6/10 Okay

Carolyn

Liked: Cleanliness, room comfort

Pool very disappointing

Check-in lengthy, taken to wrong check-in area which i questioned as have been several times before. Club Lounge no longer serves champagne and wouldn't even provide at a supplement/full payment. Pool in a very bad condition with several people getting cuts from missing tiles. Far too many families reserving sub loungers early morning and only appearing around lunch-time, years ago this was not allowed and i urge the hotel to adapt this principle again.
Stayed 7 nights in Aug 2025

10/10 Excellent

narelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Be Spoilt

Wow!! This hotel is amazing, ALL the staff are great, they are the most professional and polished customer service orientated hotel staff we have ever come across. We could not speak highly enough of them. Our room, an Ocean Terrace was wonderful, the grounds are beautiful, a choice of pools and restaurants also.
Stayed 4 nights in Sep 2025

10/10 Excellent

Jonathan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2025

10/10 Excellent

Mohammed

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

10/10 Excellent

Roselyn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This Hotel is simply amazing; the food, the rooms, the service, the people - everything! Nothing was too much trouble, at all. It was beautiful, tranquil and just all round quality. Will come back.
Stayed 6 nights in Aug 2025

10/10 Excellent

William

Stayed 4 nights in Aug 2025

10/10 Excellent

Mohammed

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 4 nights in Jul 2025

10/10 Excellent

Faisal

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From the moment we arrived at Al Qasr, the hospitality was second to none. Letizia went above and beyond for my daughter, taking the time to cater to all her needs and allergies with such care and attention. Every evening, she would come to check in on us, making sure my daughter felt special and comfortable. She surprised her with balloons, a special cake, chocolates, and fresh fruit in the room – such a thoughtful gesture. She even took the time to do my daughter’s hair, which absolutely made her day! Letizia’s kindness and warmth turned our stay into a truly unforgettable experience. We are so grateful and will definitely return.
Stayed 6 nights in Aug 2025

8/10 Good

Paresh Tribhovan

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 3 nights in Aug 2025

10/10 Excellent

Omar

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice
Stayed 2 nights in Jul 2025

10/10 Excellent

Faizann

Liked: Cleanliness, staff & service, property conditions & facilities
Best
Stayed 1 night in Aug 2025

10/10 Excellent

Gabriella

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2025

10/10 Excellent

Salim

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Jul 2025

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay all good
Stayed 4 nights in Jul 2025

10/10 Excellent

Emmanuel

Liked: Cleanliness, staff & service, property conditions & facilities
Extraordinary hotel. Great location, super noce staff, beautiful facilities
Stayed 2 nights in Jul 2025

10/10 Excellent

Lusine Davtyan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Too nice of a staff, too excellent of a service, too good of food, too clean of a hotel…The amount of work that goes into giving us guests this good of an experience, is unimaginable- so thank you Jumeirah team!
Stayed 4 nights in Jul 2025

10/10 Excellent

Mohammed

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Sasha

Stayed 1 night in Jul 2025

10/10 Excellent

svetlana

Stayed 1 night in Jun 2025

10/10 Excellent

svetlana

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
the resort is exceptional , with lots of unique features , looks like the traditional Arabian palace in the desert oasis with the peacocks walking on the property . The view of Bur al Arab is spectacular . Rooms are spacious with the comfortable beds . It really feels peaceful walking on the property . The staff are really friendly and attentive , especially Mary .Every day she made our the breakfast so special and on July 4 , my son's birthday, she threw a surprise birthday party , that made our experience at the resort unforgettable
Stayed 4 nights in Jun 2025

4/10 Poor

SANJAY

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
I have stayed in almost all top five star hotels in Dubai. But this hotel was not worth. The hotel though is a palace but lot of issue re air conditioning. We changed the room but still had to sleep with the help of fan. The hotel is old and even the senior staff managers were unable to resolve the issues. Will avoid this property
Stayed 2 nights in Jul 2025

10/10 Excellent

Mark, Glasgow

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
A place to go and do nothing - the perfect holiday.
Stayed 15 nights in Jun 2025

10/10 Excellent

Lakeena

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
A must stay. Absolutely gorgeous and amazing. 6 properties in one.
Stayed 5 nights in Jul 2025

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