All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
6.4/10
Cleanliness
7.0/10
Staff & service
5.6/10
Amenities
6.4/10
Property conditions & facilities
6.4/10
Eco-friendliness
Rating 10 - Excellent. 36 out of 141 reviews
10 - Excellent
36
Rating 8 - Good. 34 out of 141 reviews
8 - Good
34
Rating 6 - Okay. 27 out of 141 reviews
6 - Okay
27
Rating 4 - Poor. 15 out of 141 reviews
4 - Poor
15
Rating 2 - Terrible. 29 out of 141 reviews
2 - Terrible
29
Reviews
2/10 Terrible
Ricardo Filipe
27 Jul 2025
Disliked: Staff & service
Room was dirty and there was blood on same places. It should be cleraed before guest. We already complain this issue
Ricardo Filipe
Stayed 2 nights in Jul 2025
4/10 Poor
Mohammad
27 May 2025
Disliked: Cleanliness, amenities
They need to improve hygiene. There are cockroaches in rooms. Needs maintenance.
Level R should just be closed. Each visit the roof top facilities is closed. Closes 7pm??? This is Dubai, life is alive once the sum is down. Management needs to think like s customer... for their experience NOT for their own convenience.
Saif on reception should find another industry to work in....perhaps a salon. Cares more about his hair placement then using knowledge, skill and process for customer checkin experience. Refused to accept anything else apart from the booking reference number. He used my phone to read the booking itinerary email and also couldnt find what he needed. Let Saif know it costs nothing to say "please, thank you, and enjoy your stay" with a smile, but is PRICELESS to the customers experience.
6.55am waited for over 7 minutes at the front desk... UNATTENDED. Until a security personnel came after seeing me on CCTV waiting. Finalled when reception staff came. He was rude, and abrupt because as a client of the hotel, I disturbed him.
I stayed in an adjoining deluxe room. I asked reception if it was occupied. They said no. I requested them to turn off its A/C as was causing cold draft wind under the adjoining door. Finally I showed reception on checkout my bathroom. They didnt seem to care too much. Leaking roof water dripping of floor in bathroom. I hope they fix it before next guest arrives to at least give their experience better than mine
The place is located in area where you can shop and.have nice meals. THE PEOPLE ARE NICE. THE HOTEL IS NICE NOT THE EXTREMISTS OVER EVERY INCIDENTAL. NICE COMFORTABLE PLACE WHERE PEOPLE CAN BE NORMAL HUMAN BEINGS AND HAVE NICE DAY WITH LITTLE PROBLEMS AND HAPPY SMILES.
excellent location, friendly staff, good service, clean, furniture good but need more care, bathroom clean also need more tension, near to services, bus & metro, free parking, breakfast Indian restaurant
Excellent Hotel.
Good room service, very co-operative staff. Mr. Uzair from the staff is so very kind and ready to help with everything.
Thanks Uzair for so generous service.
I left the hotel and didn’t stay even the first night, and when I try to cancel the reservation, it was pass out 6:00 pm , and I didn’t get back my money
Rooms are not proper. AC always has a noisy sound. toilets drainage isn't OK. The rooms are full of cockroaches.
It isn't worth than 0 star by the way.