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The Heritage Hotel, Autograph Collection

4.0 star property

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Photo gallery for The Heritage Hotel, Autograph Collection

Breakfast served
Exterior
A spacious lobby with a modern design, featuring a central seating area with sofas and armchairs, a reception desk, and decorative lighting.
Outdoor pool
A modern hotel lobby with a long reception desk, seating area, and decorative wall art.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
Sheikh Mohammed Bin Rashid Boulevard, Downtown, Dubai
  • Place, Dubai Mall
    ‪6 min walk‬
  • Place, Dubai Fountain
    ‪6 min walk‬
  • Place, Burj Khalifa
    ‪14 min walk‬
  • Airport, Dubai (DXB-Dubai Intl.)
    ‪13 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed (View)

Deluxe Room, 1 King Bed (View)

Deluxe Room, 1 King Bed (View)

  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Room, 2 Single Beds, Pool View, Poolside

Outdoor pool

Deluxe Room, 2 Single Beds, Pool View, Poolside

  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Deluxe Room, 2 Single Beds (View)

Premium bedding, in-room safe, desk, soundproofing

Deluxe Room, 2 Single Beds (View)

8.0 out of 10
Very good
(2 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Deluxe Room, 1 King Bed, City View

Premium bedding, in-room safe, desk, soundproofing

Deluxe Room, 1 King Bed, City View

9.2 out of 10
Wonderful
(13 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Premier Suite, 1 King Bed with Sofa bed (View)

Premier Suite, 1 King Bed with Sofa bed (View) | View from property

Premier Suite, 1 King Bed with Sofa bed (View)

10.0 out of 10
Exceptional
(1 review)
  • 48 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Deluxe Room, 1 King Bed, Pool View, Poolside

Outdoor pool

Deluxe Room, 1 King Bed, Pool View, Poolside

8.0 out of 10
Very good
(3 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Room, 2 Single Beds, City View

Premium bedding, in-room safe, desk, soundproofing

Deluxe Room, 2 Single Beds, City View

8.0 out of 10
Very good
(3 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

Similar properties

Exterior detail
Ramada by Wyndham Downtown Dubai
Downtown Dubai
  • Pool
  • Spa
  • Kids’ pool
  • Parking included
4.5 out of 5, Wonderful, 1,007 reviews
The price is €110
includes taxes & fees
12 Jul - 13 Jul
Ramada by Wyndham Downtown Dubai

About this property

The Heritage Hotel, Autograph Collection

Along with an outdoor pool, this smoke-free hotel has a restaurant and a health club. Free WiFi in public areas, free valet parking, and a free manager's reception are also provided. Other amenities include a bar/lounge, a coffee shop/cafe, and coffee/tea in a common area. Housekeeping is available on request.
The Heritage Hotel, Autograph Collection offers 197 air-conditioned accommodations with safes and complimentary bottled water. Beds feature premium bedding. Televisions come with satellite channels. Bathrooms include bathtubs or showers, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and hair dryers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include change of bedsheets. Housekeeping is provided on request.

Recreational amenities at the hotel include an outdoor pool and a health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of The Heritage Hotel, Autograph Collection's great location. During your stay, you're just a quick walk from Dubai Mall. Features include free WiFi in public areas, free valet parking, and a free manager's reception.
  • Free WiFi
  • Free valet parking and self parking
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant, and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge, and a porter
  • Onsite recreation includes a gym
  • Guests have great things to say about the helpful staff and the location
  • Within a 10-minute walk of Dubai Mall and Dubai Fountain
  • Airport shuttle service available for a fee
The Heritage Hotel, Autograph Collection offers its guests an outdoor pool and a health club. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. A free manager's reception is offered daily. Public spaces have free WiFi and wired Internet.

Business amenities include a business center and meeting rooms. The business-friendly The Heritage Hotel, Autograph Collection also features a terrace, a garden, and coffee/tea in a common area. An airport shuttle (available 24 hours) is available for a fee. Self parking and valet parking are free.

This 4-star Dubai hotel is smoke free.

The hotel hosts a free manager's reception daily.
The Heritage Hotel, Autograph Collection has a restaurant serving breakfast only.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour return airport shuttle (surcharge)
  • Free self parking on site
  • Free valet parking on site
  • Limited on-site valet and self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: AED 75 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception

Things to do

  • Health club
  • Outdoor pool

Family friendly

  • In-room cot
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Turndown service

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Valet for wheelchair-equipped vehicles
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • 9 floors
  • Banquet hall
  • Comprehensive food waste policy
  • Double-glazed windows
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • Smoking not allowed
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Free cot
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at The Heritage Hotel, Autograph Collection

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: AED 15.00 per accommodation, per night
    • A tourism fee is imposed by the city and collected at the property. The fee is AED 15.00 for the first bedroom per night, and increases by AED 15.00 per night for each additional bedroom.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately AED 75 per person
  • Airport shuttle fee: AED 520 per vehicle (roundtrip, maximum occupancy 2)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
The Heritage Hotel, Autograph Collection offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.
Property Registration Number 812389
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child 11 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Manzil Downtown Hotel
Manzil Downtown
Manzil Downtown by Vida

The Heritage Hotel, Autograph Collection Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 648 out of 1001 reviews
Rating 8 - Good. 252 out of 1001 reviews
Rating 6 - Okay. 60 out of 1001 reviews
Rating 4 - Poor. 24 out of 1001 reviews
Rating 2 - Terrible. 17 out of 1001 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Marcos Rodriguez

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good for business trips with great location .
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Aaron

Liked: Cleanliness, staff & service, amenities
Great room and location
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Darnell

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 7 nights in Feb 2026
Verified

10/10 Excellent

Bader

Liked: Cleanliness, staff & service, property conditions & facilities
A beautiful and peaceful hotel with an excellent location — perfect for a relaxing stay.
Stayed 4 nights in Oct 2025
Verified

10/10 Excellent

Omega

Liked: Cleanliness, amenities, property conditions & facilities
The room was amazing! The staff was fantastic!
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Adil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay!

Amazing location, fantastic facilities and simply outstanding service
Stayed 10 nights in Jun 2025
Verified

8/10 Good

Patrick

Great hotel in an amazing location

Great hotel in an amazing location
Stayed 3 nights in May 2025
Verified

10/10 Excellent

navi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice hotel at a very convenient location.
Stayed 3 nights in Feb 2025
Verified

10/10 Excellent

Natalie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredibly nice hotel. Exceptional cleanliness, wonderful staff, perfect location
Stayed 3 nights in Mar 2025
Verified

10/10 Excellent

REVA

Very comfortable and good location
Stayed 3 nights in Jun 2025
Verified

10/10 Excellent

George

Liked: Cleanliness, staff & service, property conditions & facilities
We will definitely stay again !
Stayed 3 nights in Apr 2024
Verified

10/10 Excellent

Brodie

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing stay, recommend for all to experience.
Stayed 4 nights in Sep 2023
Verified

10/10 Excellent

Nisba

Liked: Cleanliness, amenities, property conditions & facilities
I stayed at heritage hotel in November, this hotel has an amazing and close view of the Burj , very close to dubai mall, close to food courts, rooms were clean, maintained every day, the staff were very courteous and kind enough to bring our food deliveries to our room everyday, room service was very quick too. Would definitely recommend this hotel to everyone.
Stayed 5 nights in Nov 2025
Verified

8/10 Good

Marcos Rodriguez

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast didn’t apply
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent location, comfortable room

Excellent location, comfortable room
Stayed 3 nights in Feb 2024
Verified

10/10 Excellent

syed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent place to stay everything at walking distance , It was wonderful nice place to stay
Stayed 3 nights in May 2023
Verified

8/10 Good

zaid

Liked: Cleanliness, staff & service
I liked the location and places around the hotel
Stayed 4 nights in Nov 2023
Verified

10/10 Excellent

Ibrahim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location
Stayed 4 nights in Feb 2025
Verified

10/10 Excellent

Lynsey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous stay
Stayed 9 nights in Dec 2024
Verified

10/10 Excellent

Morhaf

Amazing stay and service
Stayed 6 nights in Dec 2022
Verified

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location are amazing perfect
Stayed 6 nights in Oct 2022
Verified

10/10 Excellent

Virkanwal Singh

Liked: Cleanliness, staff & service, property conditions & facilities
Great experience
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Marouane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place and staff
Stayed 1 night in Sep 2024
Verified

8/10 Good

Jozef

Liked: Cleanliness, amenities, property conditions & facilities
Yes and yes
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and safe, near major attractions and lots of restaurants.
Stayed 3 nights in Jan 2023

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