Mercure Gold Hotel Jumeirah Dubai by Accor

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Where to?

Dates

June 2025

July 2025

Overview
Rooms
Location
Policies

Very good

Popular amenities

Bar
Spa
Gym
Parking included

Explore the area

Al Mina Road, Dubai, 66431

Dubai Cruise Terminal
‪3 min drive‬
Dubai World Trade Centre
‪3 min drive‬
Burj Khalifa
‪6 min drive‬
Dubai (DXB-Dubai Intl.)
‪9 min drive‬

Room options

1 bedroom, premium bedding, in-room safe, desk

Executive Suite, 1 Double Bed

Very good

55 sq m
Sleeps 4
1 Double Bed

Standard Room, 1 Queen Bed

22 sq m
Sleeps 2
1 Queen Bed

Superior Room, 2 Single Beds

Good

35 sq m
Sleeps 3
2 Twin Beds

Superior Double Room, 1 Double Bed

Good

35 sq m
Sleeps 3
1 Double Bed

Family Double Room, 1 Double Bed with Sofa bed

Very good

37 sq m
Sleeps 4
1 Double Bed and 1 Double Sofa Bed

Family Suite

Sleeps 4
1 Double Bed and 2 Double Sofa Beds

Similar properties

Indoor pool, open 7:00 AM to 7:00 PM, pool loungers

Pool
Parking included
Free WiFi
Restaurant

for 1 room

includes taxes & fees

4 Jul - 5 Jul

About this property

Mercure Gold Hotel Jumeirah Dubai by Accor

Mediterranean hotel with 2 restaurants and a full-service spa

Along with 2 restaurants, this smoke-free hotel has a full-service spa and an outdoor pool. Free WiFi in public areas is provided, as well as free valet parking, a free area shuttle, and a free shopping center shuttle. Additionally, a fitness center, a bar/lounge, and a snack bar/deli are onsite. Housekeeping is available on request.

Mercure Gold Hotel Jumeirah Dubai by Accor offers 184 accommodations with safes and complimentary bottled water. Beds feature premium bedding. A pillow menu is available. 32-inch LCD televisions come with satellite channels. Bathrooms include bathtubs or showers, bathrobes, slippers, and complimentary toiletries.

This Dubai hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and hair dryers. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an outdoor pool, a steam room, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages.

Our customers tell us they can't get enough of the helpful staff at Mercure Gold Hotel Jumeirah Dubai by Accor. During your stay, you're just a quick walk from Al Hudaiba Park. You'll find features like free WiFi in public areas, free valet parking, and a free area shuttle.

Free WiFi
Free valet parking and self parking
Enjoy international cuisine while dining at Senses
Buffet breakfast served daily for a fee
Take a swim in the outdoor pool
Treat yourself to massages at the spa
Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
Onsite recreation includes a gym, a steam room, and bike rentals
Just a 4-minute drive from Dubai World Trade Centre and a few minutes from Dubai Cruise Terminal
Free local-area and shopping center shuttle service

Mercure Gold Hotel Jumeirah Dubai by Accor offers its guests a full-service spa, an outdoor pool, and a steam room. There are 2 restaurants on site, along with a snack bar/deli. You can enjoy a drink at the bar/lounge. A free manager's reception is offered. WiFi is free in public spaces.

Business amenities include a business center, a meeting room, and limo/town car service. Event space at this hotel measures 732 square feet (68 square meters) and includes conference space. A fitness center, a rooftop terrace, and spa services are also featured at the business-friendly Mercure Gold Hotel Jumeirah Dubai by Accor. An airport shuttle (available 24 hours) is available for a fee. Self parking and valet parking are free.

This Mediterranean Dubai hotel is smoke free.

The hotel hosts a free manager's reception on select days.

Senses - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Open 24 hours.

24-hour room service is available.

Languages

Arabic, English, French, German, Hindi, Russian

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transport

24-hour return airport shuttle on request for a surcharge
Free area shuttle
Free shopping centre shuttle
Limo/town car service
Free self parking on site
Free valet parking on site

Food and drink

Daily buffet breakfast available 6:30 AM to 11 AM for a fee: AED 72 per person
2 restaurants
A bar/lounge
Free manager's reception
Snack bar/deli

Restaurants on site

Headlines
Senses

Things to do

Bicycle rentals
Full-service spa
Gym
Outdoor pool
Shopping
Steam room
TV in common areas

Conveniences

24-hour front desk
Free newspapers in lobby
Gift shop/newsstand
Laundry facilities
Luggage storage
Safe at front desk
Water dispenser

Guest services

Change of bedsheets (on request)
Change of towels on request
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Tour and ticket assistance
Turndown service

Business services

732 square feet of conference space
Business centre
Meeting room

Outdoors

Rooftop terrace

Full-service spa

Massage

Accessibility

Lift

1 building
4 floors
Annual offsets purchased for at least 10% of carbon footprint
At least 10% of profits reinvested in community and sustainability
At least 80% lighting from LEDs
Banquet hall
Biodegradable coffee stirrers available
Biodegradable drinking straws available
Built in 2009
Comprehensive recycling policy
Double-glazed windows
Humane treatment of captive wild animals
Local artist showcase
Local culture and ecosystem education
Locally-owned and organised tours and activities
Mediterranean architecture
No plastic coffee stirrers
No plastic drinking straws
No plastic soft drink bottles
No plastic water bottles
Reusable cups
Reusable tableware
Smoke-free property
Vegan dining options
Vegetarian breakfast available
Vegetarian dining options

Room amenities

Bedroom

Blackout drapes
Hypo-allergenic bedding
Pillow menu
Premium bedding

Bathroom

Bathtub or shower
Dressing gowns
Free toiletries
Hair dryer
Private bathroom
Slippers
Towels provided

Entertainment

32-inch LCD TV with satellite channels

Food and drink

24-hour room service
Coffee/tea maker
Electric kettle
Free bottled water

Air conditioning (climate-controlled)
Bulk dispensers for toiletries
Cleaning products are eco-friendly
Desk
Eco-friendly toiletries
Energy-saving switches in guestrooms
Iron/ironing board
LED lighting
Phone
Recycling
Safe
Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: noon

Early check-in subject to availability

An early check-in fee will be charged

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before noon

Contactless check-out available

Late check-out subject to availability

A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation

Front desk staff will greet guests on arrival at the property

For any questions, please contact the property using the information on the booking confirmation

Please be advised that all guests, including children, staying at Mercure Gold Hotel Al Mina Road Dubai are required to present valid identification upon check-in, which may be either a passport or a GCC National ID card. UAE driver's licenses are acceptable for UAE Nationals only. UAE Nationals may check in with either a passport, National ID, or a valid UAE driver's license.

The name on the credit card used at check-in must be the primary name on the guestroom reservation. If the card is unavailable, guests are required to contact the property in advance to request a third party credit card authorization form.

Access methods

Staffed front desk

Pets

No pets allowed

Children and extra beds

This property does not allow children.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

A tax is imposed by the city: AED 15.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Fee for buffet breakfast: approximately AED 72 per person
Airport shuttle fee: AED 250 per vehicle (roundtrip, maximum occupancy 3)
Early check-in is available for a fee (subject to availability)
Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards, debit cards, and cash

Cashless transactions are available

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Mercure Gold Hotel Jumeirah Dubai by Accor offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

We should mention

Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Hotel Mercure Gold

Mercure Gold

Mercure Gold Al Mina Road Dubai

Mercure Gold Hotel

Mercure Gold Hotel Al Mina Road Dubai

Mercure Gold Hotel Mina

Mercure Gold Mina

Mercure Gold Hotel Jumeirah by Accor

Mercure Gold Hotel Al Mina Road Dubai

Mercure Gold Hotel Jumeirah Dubai by Accor Hotel

Mercure Gold Hotel Jumeirah Dubai by Accor Dubai

Mercure Gold Hotel Jumeirah Dubai by Accor Hotel Dubai

Mercure Gold Hotel Jumeirah Dubai by Accor Reviews

8.0

Very good

8.2/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

8/10 Good

M S

Travelled with family

18 Mar 2025

Liked: Cleanliness

Stayed 3 nights in Feb 2025

2/10 Terrible

Khalid

Travelled with group

26 Feb 2025

Expedia members are very bad people and very bad customer service, they don’t have any way to contact them ( no phone number, no email). They put a wrong phone number on UAE. I recommend that no one try to make a reservation through the Expedia .

Stayed 3 nights in Feb 2025

10/10 Excellent

angel

Travelled with family

15 Feb 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Very nice people in the hotel and good breakfast

Stayed 7 nights in Feb 2025

6/10 Okay

Faizal

Business traveller

10 Feb 2025

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Feb 2025

8/10 Good

Bruno, North York

30 Jan 2025

Liked: Cleanliness, staff & service

Too noisy do to nightclub in lobby

Stayed 3 nights in Jan 2025

10/10 Excellent

Gregory

24 Jan 2025

Stayed 2 nights in Jan 2025

10/10 Excellent

Pauline

4 Jan 2025

Liked: Cleanliness, amenities

This is not our first time staying at the Mercure and it will not be our last.

Stayed 1 night in Jan 2025

6/10 Okay

Shamsur

Travelled with family and small children

2 Jan 2025

Disliked: Staff & service, amenities

Didn’t like the way their staff treated us. They gave us a smoking room where I have 2 young children and they had to sleep in a room that stunk of smoke, and their staff thought we were stealing their towels. It’s ridiculous. They need some customer service training.

Stayed 6 nights in Dec 2024

8/10 Good

Muhammed

Travelled with family

1 Jan 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The property was generally ok. Breakfast was a little basic. Staff were really great. There was construction near the area.

Stayed 7 nights in Dec 2024

8/10 Good

Mohammed

Travelled with partner

20 Dec 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Convenient location to airport and cruise terminal.

Stayed 6 nights in Nov 2024

10/10 Excellent

siva

Business traveller

14 Dec 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great hotel with friendly staffs. Rooms were clean and comfortable. Special thanks to Reiben and Myriam in front desk. They made check in process very easy and were very helpful. Staffs in Highlander went out of the way to make the stay comfortable. Special thanks to Rathod.

Stayed 2 nights in Nov 2024

10/10 Excellent

Talent, Bulawayo

Travelled with family

7 Dec 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

It has an exotic feel to it. The food was great mostly breakfast. The stuff are so friendly. Very welcoming.

Stayed 7 nights in Nov 2024

6/10 Okay

Richard

Travelled with family

26 Nov 2024

Liked: Cleanliness, staff & service

The property was clean, and the staff were friendly. However, my room was on the second floor, and we could hear loud music from the nightclubs on the ground floor of the hotel until 3 a.m. This made it difficult to enjoy a restful night’s sleep.

Stayed 1 night in Nov 2024

8/10 Good

Kawther

Travelled with group

19 Nov 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 2 nights in Nov 2024

8/10 Good

Claudia

Business traveller

16 Nov 2024

Liked: Staff & service, room comfort

Great choice for business trips

Very comfortable and well-priced option for short stays in Dubai.

Stayed 4 nights in Nov 2024

10/10 Excellent

Jason

30 Oct 2024

Stayed 1 night in Oct 2024

4/10 Poor

Arafa Mohammed

Travelled with family

19 Oct 2024

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

Not good

Stayed 5 nights in Oct 2024

2/10 Terrible

Izrar

Travelled with family

18 Oct 2024

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 2 nights in Oct 2024

6/10 Okay

Teck Kim, Singapore

Business traveller, Travelled with group

11 Oct 2024

Liked: Staff & service

Disliked: Amenities, property conditions & facilities

Toiletries not provided but property has friendly staff.

Stayed 1 night in Oct 2024

10/10 Excellent

Abbas

Travelled with partner

10 Oct 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Loved everything about the location of this property. TONS of dining options nearby. Staff was AMAZING, especially the gentlemen taking care of our luggage. Great guides and you must ask them about exploring Dubai! You wont be disappointed. Room was large, cool, and cleaned evey day. Can't say enough nice things about this hotel and the staff. Great work Mercure Gold. We will definitely come back.

Stayed 4 nights in Oct 2024

8/10 Good

Ryan

10 Oct 2024

Stayed 2 nights in Oct 2024

8/10 Good

Ahmad

9 Oct 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Excellent customer service!

Stayed 10 nights in Sep 2024

8/10 Good

Verified traveller

Business traveller

7 Oct 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Acceptable but needs improvement.

An OK hotel if you are on a budget and need to be in this particular area. It has a ground floor nightclub on the North side (right hand side upon entry) and it can be heard in the rooms above on that side. If possible, book a room on the South side and on floors 3 or 4. Food is acceptable, breakfast being the best. Lunch and dinner can be hit or miss. Staff are very helpful but let down by management.

Stayed 7 nights in Sep 2024