Novotel Suites Mall Avenue Dubai

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Where to?

Dates

May 2025

June 2025

Overview
Rooms
Location
Policies

Very good

Popular amenities

Bar
Pool
Room service
Parking available
Gym

Explore the area

2A Street, Dubai, 283825

Ski Dubai
‪6 min walk‬
Mall of the Emirates
‪7 min walk‬
Burj Al Arab
‪7 min drive‬
Dubai (DXB-Dubai Intl.)
‪28 min drive‬

Room options

Premium bedding, down duvets, minibar, in-room safe

Suite, 1 Double Bed

31 sq m
Sleeps 4
1 Double Bed

Suite, 2 Single Beds

31.0 sq m
Sleeps 3
2 Twin Beds

Family Suite, Multiple Beds

48 sq m
Sleeps 5
1 Double Bed and 2 Double Sofa Beds

Similar properties

Outdoor pool, free pool cabanas, pool umbrellas

Pool
Spa
Kids pool
Parking included

for 1 room

includes taxes & fees

20 May - 21 May

About this property

Family-friendly hotel with a health club and a 24-hour front desk

Along with an outdoor pool, this smoke-free hotel has a restaurant and a health club. Free WiFi in public areas, free self parking, and a free beach shuttle are also provided. Other amenities include a bar/lounge, a coffee shop/cafe, and 24-hour room service. Housekeeping is available on request.

Novotel Suites Mall Avenue Dubai offers 180 air-conditioned accommodations with minibars and safes. Beds feature down comforters and premium bedding. 32-inch LCD televisions come with satellite channels.

Bathrooms include separate bathtubs and showers, slippers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Additionally, rooms include complimentary bottled water and blackout drapes/curtains. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

An outdoor pool and a children's pool are on site. Other recreational amenities include a health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Novotel Suites Mall Avenue Dubai. During your stay, you're just a quick walk from Mall of the Emirates. Features include free WiFi in public areas, free self parking, and a free beach shuttle.

Free WiFi and wired Internet
Free self parking
Enjoy international cuisine while dining at Deli Botique
Buffet breakfast served daily for a fee
Take a swim in the outdoor pool
Services include babysitting, dry cleaning/laundry, and a concierge
Onsite recreation includes a gym
Within a 10-minute walk of Mall of the Emirates and Ski Dubai
Free beach shuttle service

Novotel Suites Mall Avenue Dubai offers its guests a children's pool, an outdoor pool, and a health club. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

Business amenities include a business center and a meeting room. A library, a terrace, and multilingual staff are also featured at the family-friendly Novotel Suites Mall Avenue Dubai. An airport shuttle (available 24 hours) is available for a fee. Self parking is free.

This 3-star Dubai hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10:30 AM.

Deli Botique - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.

Ezaz Bar - This bar specializes in international cuisine. Happy hour is offered. Open daily.

24-hour room service is available.

Awards and affiliations

Eco-Certified Property

This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Arabic, English, French, Hindi

Property amenities

Internet

Available in all rooms: Free WiFi and wired internet
Available in some public areas: Free WiFi and wired internet

Parking and transport

24-hour return airport shuttle on request for a surcharge
Area shuttle
Free beach shuttle
Free self parking on site
Wheelchair-accessible parking available

Food and drink

Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: AED 70 for adults and AED 40 for children
A bar/lounge
A coffee shop/cafe
A restaurant

Restaurants on site

Deli Botique
Ezaz Bar

Things to do

Children's pool
Health club
Library
Outdoor pool

Family friendly

Babysitting (surcharge)
Children's pool
In-room sofa bed
Laundry facilities
Outdoor pool
Soundproofed rooms

Conveniences

24-hour front desk
ATM
Laundry facilities
Luggage storage
Safe at front desk
Water dispenser

Guest services

Change of bedsheets (on request)
Change of towels on request
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Porter/bellhop
Tour and ticket assistance

Business services

Business centre
Computer station
Meeting room

Outdoors

Garden
Terrace
Vegetable garden

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Braille/raised signage
Lift
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to lift

Room amenities

Bedroom

Blackout drapes
Down comforter
Premium bedding
Sofa bed

Bathroom

Free toiletries
Hair dryer
Private bathroom
Separate bathtub and shower
Slippers
Towels provided

Entertainment

32-inch LCD TV with satellite channels

Food and drink

24-hour room service
Electric kettle
Free bottled water
Minibar

Air conditioning
Bulk dispensers for toiletries
Cleaning products are eco-friendly
Eco-friendly toiletries
Energy-saving switches in guestrooms
Iron/ironing board on request
LED lighting
Recycling
Safe
Soundproofed rooms
Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime

Contactless check-in available

Minimum check-in age: 21

Check-out

Check-out before noon

Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets allowed

Children and extra beds

Children are welcome.

Kids stay free! One child 16 years old or younger stays free when using existing bedding.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

A tax is imposed by the city: AED 10.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Fee for buffet breakfast: approximately AED 70 for adults and AED 40 for children
Airport shuttle fee: AED 170 per vehicle (one-way)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and cash

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

Novotel Suites Mall Avenue Dubai offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 48 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.

We should mention

One child 16 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Suite Novotel Emirates Mall

Suite Novotel Hotel

Suite Novotel Hotel Emirates Mall

Suite Novotel Mall Emirates

Suite Novotel Mall Of The Emirates Hotel Dubai

Novotel Suites Dubai Mall Emirates Hotel

Novotel Suites Emirates Hotel

Novotel Suites Dubai Mall Emirates

Novotel Suites Emirates

Novotel Suites Mall of the Emirates

Novotel Suites Mall Avenue Dubai Hotel

Novotel Suites Mall Avenue Dubai Dubai

Novotel Suites Mall Avenue Dubai Hotel Dubai

Novotel Suites Mall Avenue Dubai Reviews

8.4

Very good

8.4/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

10/10 Excellent

Doaa

Travelled with family

5 Feb 2025

Liked: Cleanliness, staff & service, property conditions & facilities

The hotel is very excellent in location.

Stayed 6 nights in Jan 2025

8/10 Good

Verified traveller

Business traveller

31 Jan 2025

Liked: Staff & service, room comfort

Good

Good location.. 1 block away from motorway, so traffic noise is less. Friendly staffs.

Stayed 6 nights in Jan 2025

10/10 Excellent

Charlotte

22 Jan 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Dec 2024

10/10 Excellent

Willie

17 Jan 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 4 nights in Jan 2025

10/10 Excellent

Rahul

16 Jan 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

It is very well maintained and staff is too courteous

Stayed 10 nights in Jan 2025

10/10 Excellent

mutahhar

Travelled with family

13 Jan 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

amazing place

Stayed 4 nights in Jan 2025

10/10 Excellent

RANA

Travelled with group

9 Jan 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

it was amazing

Stayed 2 nights in Jan 2025

10/10 Excellent

RODOLFO

9 Jan 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Dec 2024

10/10 Excellent

Joelle

Travelled with family and small children

6 Jan 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The hotel is well located. Near of everything. The staff is amazing and willing to help. They are devoted and committed.

Stayed 6 nights in Dec 2024

10/10 Excellent

Meshal

6 Jan 2025

Stayed 3 nights in Dec 2024

6/10 Okay

Mahender

Travelled with family and small children

4 Jan 2025

Disliked: Property conditions & facilities

It’s a reasonable hotel for family with variety of breakfast options. Many restaurants around but very small swimming pool and gym.

Stayed 7 nights in Dec 2024

8/10 Good

Danilo

3 Jan 2025

Stayed 2 nights in Jan 2025

8/10 Good

Sushanta Kumar

29 Dec 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Room size

Stayed 7 nights in Dec 2024

10/10 Excellent

PAUL

24 Dec 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Had a really good stay here, breakfast options were very good and staff very helpful and polite, would definitely recommend and stay again

Stayed 1 night in Dec 2024

10/10 Excellent

Mohammed

23 Dec 2024

Stayed 1 night in Nov 2024

10/10 Excellent

Mohammed

20 Dec 2024

Stayed 5 nights in Dec 2024

8/10 Good

Abu Thahir

Travelled with family and small children

18 Dec 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

When check in was the smell bad as the toilet right next to the entrance door and no ventilation for the toilet. After that call in housekeeping to put for refresher. The room is spacious and big. The beds are comfortable. The area location near to alot good choice of food. 10mins walk to metros station. 10mins walk to mall of emirates.

Stayed 6 nights in Dec 2024

10/10 Excellent

Vinay

18 Dec 2024

Liked: Cleanliness, staff & service, property conditions & facilities

No issue had a very pleasant stay ..

Stayed 3 nights in Dec 2024

10/10 Excellent

YuMing, Nicholasville

15 Dec 2024

Stayed 1 night in Nov 2024

8/10 Good

Syed

14 Dec 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Good

Stayed 4 nights in Dec 2024

6/10 Okay

Atul Kumar

Travelled with family

13 Dec 2024

Liked: Cleanliness

Disliked: Staff & service

Excellent location, decent food options, Staff and service needs to improve significantly. Especially the Reception staff is not helpful, to an extent rude and not guest friendly.

Stayed 4 nights in Dec 2024

10/10 Excellent

Rushal

Travelled with group

3 Dec 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Nice helpful staff and clean rooms.

Stayed 6 nights in Nov 2024

2/10 Terrible

HAMAD, Muncie

Business traveller

2 Dec 2024

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

Title: A Disappointment Masked as Hospitality Having visited this hotel a few times in the past, I decided to give it another chance this year, trusting in the saying, “Third time’s the charm.” But with this establishment, there will be no third, fourth, or fifth. Ever. My previous experiences here had been unimpressive, and while I can’t recall the specifics of my earlier reviews, I hoped against hope that time had brought about change. It hadn’t. Let’s start with the one undeniable advantage: the hotel’s location, nestled in the heart of Dubai’s meticulously planned urban landscape. But let’s be clear—this advantage owes nothing to the hotel itself. The credit belongs entirely to the visionary urban planning that has transformed Dubai into a global tourism hub. If this hotel enjoys even a shred of success, it is thanks to Dubai’s brilliance, not its own merits. Despite my reservations, I decided to book here again, clinging to the belief that proximity to success might somehow breed competence. Alas, this logic does not hold true for this hotel. Following a truly dismal experience at another hotel near Dubai Airport earlier in my trip, I thought this place might serve as a psychological balm. Instead, it proved to be just as dreadful—if not worse. Determined to give it every benefit of the doubt, I even returned midweek for a second stay, hoping that perhaps the chaos of the weekend had unfairly colored my impressions. The result? My initial instincts were vindicated. H

Stayed 1 night in Nov 2024