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"I’ve stayed here previously 10+ years ago and I must say it didn’t have that smell in the rooms as before, however the bath tub, floor and wall tiles ... " More

By a verified traveller on Mon 20 Jan 2020

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Standard Double Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Hotel Description

During your stay at Orchid Hotel, you're just a quick walk from Deira Clocktower. You'll find features such as free WiFi in public areas, plus an outdoor pool and a restaurant.

  • Free WiFi
  • Drinking and dining options include a coffee shop, a restaurant and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a steam room and a sauna
  • 14 minutes by foot from Al Ghurair Centre and a 5-minute drive from Gold Souk
  • Airport and beach shuttle service available for a fee

Orchid Hotel ratings based on 1 Verified Reviews

Review Summary
3.0 out of 5 3.0 out of 5.0
Room cleanliness 3.0 out of 5.0
Service & staff 3.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 2.0 out of 5.0

Guest reviews for Orchid Hotel

Couples (1)
3 out of 5
I’ve stayed here previously 10+ years ago and I must say it didn’t have that smell in the rooms as before, however the bath tub, floor and wall tiles were the same as then bathroom. Tiles were chipped and broken in places and lots of mould around the bath. Steam room was out of use and the pool wasn’t available either. If you like staying up till early hours of the morning then that’s fine because at this hotel music is very loud till 3 am every morning. I was not happy I could here it even on the 4th floor. I was offered a room on the next floor. House keeping was done every morning, leaving the rooms clean and smelling fresh. Clean hotel over all but it’s a shame it still has the very old bathroom furniture full of mould.

Posted by on 20 Jan 2020

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Comment from Hotel Management

21 Jan 2020 by Riazul Hasan

Thank you for taking the time to provide us feedback. We regret to hear about your recent stay experience and we sincerely apologize for any inconvenience caused. The hotel being almost 20 years old has indeed some challenges in some of the rooms, which may have not met your expectations. We will certainly look at areas where we can improve on however glad to read that you find the House keeping efficient, Once again, thank you for your time and we look forward to an opportunity to welcome you back in the near future. Thank you warm regards Riazul Hasan Operation Manager

All-inclusive Details

  • Access to on-site nightclubs included

Property Features

Orchid Hotel offers its guests an outdoor pool and a sauna. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. A nightclub, spa services, and tour or ticket assistance are also featured at the business-friendly Orchid Hotel. An airport shuttle (available 24 hours) and a beach shuttle are available for a fee. Smoking is allowed in designated areas at this 3-star Dubai hotel.

  • 1 building
  • 80 guestrooms or units
  • 7 levels
  • Built in 1995
  • Nightclub
  • Poolside lounge chairs
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Pool or billiards table
  • Newspapers in lobby (free)
  • Television in lobby
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Metro station: Al Rigga Station (0.4 km / 0.2 mi)
  • Property shuttles: Airport shuttle and beach shuttle

Room Amenities

Orchid Hotel offers 80 air-conditioned accommodations, which are accessible via exterior corridors, and features minibars and a safe. Beds feature down duvets. 40-inch LCD televisions come with satellite channels. Bathrooms include a combined bath/shower unit with a jetted bath and a hydromassage showerhead. Bathrooms are also outfitted with dressing gowns, slippers and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include a hairdryer and blackout curtains. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

  • Jetted bath
  • Minibar
  • In-room dining (24 hours)
  • LCD television
  • Satellite channels
  • Down blanket
  • Combined shower/bath
  • Hydromassage showerhead
  • Housekeeping (daily)
  • Local calls (free)
  • Hairdryer
  • Safe
  • Dressing gowns
  • Slippers
  • Toiletries (free)
  • Iron and ironing board available
  • Desk
  • Blackout curtains
  • Sound-insulated rooms
  • Exterior corridor access
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available
  • Wardrobe or cupboard

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 7 AM to 10 AM.

Orchid Hotel has a restaurant serving breakfast, lunch and dinner.

Lantern Café – This restaurant specialises in Mediterranean cuisine and serves breakfast, lunch and dinner. Happy hour is offered. Open daily.

Tavern Local Bar – On-site bar. Happy hour is offered. Open daily.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Safari nearby
  • Skydiving nearby

Spa Services

Guests can pamper themselves by indulging in the on-site spa services. Services include deep-tissue massages and Thai massages.

  • Deep tissue massage
  • Thai massage
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at noon

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.

Orchid Hotel offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 4 children 1 year old and younger stay free when using existing bedding.
  • Cots (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards, debit cards and cash

Safety features at this property include a smoke detector

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, Carte Blanche, debit cards and cash. For guests' safety, the property includes a smoke detector in all accommodation.

  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Children stay free - maximum age 1
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No cots (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Children stay free
  • Individually-wrapped food options are not available
  • Number of children who can stay free - 4
  • Debit cards
  • Gap period enforced between guest stays - 24 hours

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: AED 10.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately AED 35 for adults and from AED 20 for children
  • Airport shuttle fee: AED 75 per room (one-way)
  • Airport shuttle fee per child: AED 25 (one-way), (from 5 to 11 years old)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Orchid Dubai
  • Orchid Hotel Dubai
  • Orchid Hotel Hotel
  • Orchid Hotel Dubai
  • Orchid Hotel Hotel Dubai

You should know

  • Pool access available from 9 AM to 7 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 4 children aged 1 year old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.