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4.2 out of 5

"We have stayed at this hotel before and were not disappointed this time. we had a great time, staff all very very nice and location being on the mall ... " More

By George T. on Tue 03 Nov 2015

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Hotel Description

Our customers tell us they can't get enough of Pullman Dubai Creek City Centre's great location. During your stay, you'll be connected to a shopping centre and within walking distance of City Centre Deira. Features include free WiFi in public areas and free valet parking, plus 2 bars. This 5-star hotel has 318 rooms over 11 floors. Enjoy your stay with amenities like free WiFi and a deep-soaking bathtub in each room.

  • Air-conditioned rooms with deep-soaking bathtubs, 24-hour room service and satellite TV
  • Free WiFi and wired Internet
  • Free valet parking and self-parking
  • Enjoy a bite to eat at Medley Restaurant, a buffet restaurant that serves international cuisine
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Treat yourself to massages, aromatherapy or facials at Soma Spa
  • Services include babysitting, supervised activities for kids and dry cleaning/laundry
  • On-site recreation includes an outdoor tennis court, a 24-hour fitness centre and a steam room
  • Guests really like the accommodation for the overall comfort and spaciousness
  • 6 minutes by car from City Centre Deira and 8 minutes from Dubai Creek
  • Airport shuttle service available for a fee

Superior Room

Bed Count 1 Single Bed Maximum Occupancy 3 Max
€122* Per night/room 9 Feb - 10 Feb

Superior Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

Executive Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

Junior Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max

Family Room

Bed Count 1 King Bed Maximum Occupancy 4 Max

Pullman Dubai Creek City Centre ratings based on 5 verified reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Pullman Dubai Creek City Centre

Everyone (2) Couples (1) Friends (1)
5 out of 5

Lovely holiday

We have stayed at this hotel before and were not disappointed this time. we had a great time, staff all very very nice and location being on the mall and easy access to the metro made it very easy to get about

Posted by on 3 Nov 2015

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4 out of 5
kann bedingungslos weiterempfohlen werden, sehr freundliches und zuvorkommendes Personal, Top Ausstattung

Posted by on 18 Nov 2019

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Comment from Hotel Management

24 Nov 2019 by John Elrod Ricalde

Dear Valued Guest, Thank you for taking the time to share your experience to us following your stay at Pullman Dubai Creek City Centre. Your feedback is very valuable to us and encouraging to our hardworking team who genuinely cares about making our guests feel welcome and comfortable. It was a pleasure to have you with us and we look forward to welcoming you again at our hotel. Kind Regards, John Elrod Ricalde Guest Experience Manager

4 out of 5
hôtel accueillant, avec des chambres de très bonne qualité, super. Par contre, l'organisation du déjeuner est catastrophique, à partir de 8 h 30, il est très compliqué s'avoir une place et le service de placement ne suit pas. Les jus ne sont pas frais, ce qui est dommage, car la qualité des produits est bonne. De manière générale, pour un 5 étoiles, cela ne vaut pas plus de 3 étoiles. Je déconseille de prendre le déjeuner. (on peut déjeuner dans le centre commercial sans souci à partir de 10 h. C'est un peu la même chose pour obtenir un taxi, il n'y a pas de file d'attente claire, ce qui est dommage. Situé près de l'aéroport et communicant avec un centre commercial, ainsi qu'avec le métro, c'est bien.

Posted by on 6 Jan 2019

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Comment from Hotel Management

16 Jan 2019 by John Elrod

Dear Valued Guest, First of all, thank you very much for sharing your comprehensive feedback with us. It is through such feedback that we can isolate issues and areas in need of attention. Your feedback is particularly important in helping us to achieve our goal of guest satisfaction. Rest assured that we are taking immediate action on the remarks highlighted to avoid future occurrence. We hope that the inconvenience you experienced has not marred your overall impression about Pullman Dubai Creek City Centre, and that you will give us a chance to prove you that it was more an isolated incident rather than the norm. Kind Regards, John Elrod Ricalde Guest Experience Manager

4 out of 5
Hotel an Top Lage für kurzen Aufenthalt. Direkt am Flughafen. Pool sehr klein aber hatte sogar während den Schulferien immer genügend Platz für alle! Frühstück etwas teuer aber sehr gut. Zimmer recht gross & auch da super Service 2x täglich am morgen werden einem die Vorhänge geöffnet und am Abend wieder verschlossen. Fitness ebenfalls gut, etwas klein aber gute Geräte. Freundlichkeit ist im Pullman sehr gross geschrieben :-).

Posted by , from Zürich on 17 Oct 2018

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Comment from Hotel Management

23 Oct 2018 by Pullman Creek City Centre

Dear Ms. Alisha, Thank you very much for staying at Pullman Dubai Creek City Centre. We sincerely appreciate your comments about your recent stay at our hotel it is always a pleasure to receive such positive comments. I will make sure to share your kind words with our team members, who will certainly be very encouraged and motivated by knowing that you enjoyed staying with us and that we will have the pleasure to welcome you back soon. Once again thank you for your valuable review; It was a pleasure to have you staying with us and it is always encouraging to get positive feedback. We look forward to having you back soon at Pullman Dubai Deira City Centre and we hope you do give us the chance to design you another vibrant journey. Kind Regards, Regina Nathan Assistant Guest Experience Manager

4 out of 5

Tres bon hotel

Hotel tres bien situe et propre. Personnel aimable et tres professionnel. Nourriture de tres bonne qualite. J y retournerai.

Posted by on 4 Jul 2015

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About the Pullman Dubai Creek City Centre

Location Baniyas Road, Dubai, 61871

Property Features

Pullman Dubai Creek City Centre offers its guests a full-service spa, an outdoor tennis court, and an outdoor pool. Along with a restaurant, there's a coffee shop/café on site. You can enjoy a drink at one of the bars, which include 2 bars/lounges and A poolside bar. A computer station is on site, and both WiFi and wired Internet are free in public spaces. A business centre and a limo/town car service are available. A kids' pool, a 24-hour fitness centre, and a sauna are also featured at the luxury Pullman Dubai Creek City Centre. An airport shuttle (available 24 hours) is available for a fee. Free self parking and valet parking are available. This 5-star Dubai hotel is smoke free.

  • 318 guestrooms or units
  • 11 levels
  • 2 bars or lounges
  • Dining venue
  • Bar by the pool
  • Coffee shop
  • Supervised kids' activities (surcharge)
  • Childcare (surcharge)
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Children's pool
  • Free WiFi
  • Outdoor tennis court
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)
  • Playground on site
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Free self parking , Free valet parking

Transport

  • Airport: Dubai (DXB-Dubai Intl.) (4.5 km / 2.8 mi)
  • Metro station: Deira City Centre Station (0.6 km / 0.4 mi)
  • Property shuttles: Airport shuttle
  • Parking: Free valet parking and self parking

Room Amenities

Pullman Dubai Creek City Centre offers 318 forms of air-conditioned accommodation with minibars and a safe. Beds feature premium bedding. Televisions come with premium satellite channels and pay-per-view films. Bathrooms include a bath and shower with a deep soaking bath, a complimentary bathrobe, complimentary slippers and designer toiletries. Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis.

  • Deep soaking tub
  • Minibar
  • In-room dining (24 hours)
  • Television
  • Satellite channels
  • Premium channels
  • Films for purchase
  • Coffee maker
  • Luxury bedding
  • Bathtub or shower
  • Cots (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Nightly turndown service
  • Newspapers (free)
  • Childcare in room (surcharge)
  • Hairdryer
  • Safe
  • Bathrobes
  • Slippers
  • Designer toiletries
  • Bidet
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control
  • Ensuite bathroom
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:30 AM.

Medley Restaurant – This buffet restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required.

The t-Lounge by Dilmah – This café specialises in international cuisine. Open daily.

La Fabrique Sports Bar – This sports bar specialises in international cuisine. Happy hour is offered. Open daily.

Azure Pool Lounge – This rooftop bar specialises in international cuisine and is located by the pool. Open daily.

24-hour room service is available.

Nearby Activities

An outdoor pool and a children's pool are on site. Other recreational amenities include an outdoor tennis court, a sauna and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Playground on site
  • Waterskiing nearby
  • Golfing nearby
  • Boat tours nearby
  • Snorkelling nearby
  • Parasailing nearby
  • Fitness classes on site
  • Skydiving nearby
  • Windsurfing nearby
  • Scuba diving nearby
  • Yoga classes/instruction on site

Spa Services

Soma Spa has 4 treatment rooms. Services include deep-tissue massages, hot stone massages, Swedish massages and Thai massages. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

  • Number of treatment rooms 4
  • Manicures and pedicures
  • Body wraps
  • Body treatments
  • Body scrubs
  • Facial treatments
  • Aromatherapy treatments
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Sauna in spa
  • Steam room in spa
  • Thai massage
  • Minimum age to access spa is 18
  • Reflexology
  • Massages

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair-accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Minimum check-in age is 18

Special check-in instructions:

24-hour airport shuttle service is available upon request. Fees may apply. Contact the property in advance to make arrangements.

Airport transport is offered on request 24 hours a day. Fees may apply. Please make arrangements in advance by contacting the property.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 6 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for AED 180.0 per night.
  • Free cots (infant beds)!

Pets

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Safety features at this property include carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. For guests' safety, the property includes carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation.

  • Security system
  • UnionPay
  • Debit cards
  • Number of children who can stay for free – 2

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: AED 20 per accommodation, per night
  • A tourism fee is imposed by the city and collected at the property. The fee is AED 20 for the first bedroom per night, and increases by AED 20 per night for each additional bedroom.

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: AED 130 per person (approximately)
  • Airport shuttle fee: AED 135 per vehicle (one way)
  • Rollaway bed fee: AED 180.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Pullman Dubai Deira City Centre
  • Pullman Hotel Dubai Deira City Centre
  • Pullman Dubai Creek City Centre Hotel
  • Pullman Creek City Centre Hotel
  • Pullman Dubai Creek City Centre
  • Pullman Creek City Centre
  • Pullman Dubai Creek City Dubai
  • Pullman Dubai Creek City Centre Hotel
  • Pullman Dubai Creek City Centre Dubai
  • Pullman Dubai Creek City Centre Hotel Dubai

You should know

  • Pullman Dubai Creek City Centre offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 24 hours prior to arrival with your arrival details.
  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children 6 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.