Pullman Dubai Downtown

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Dates

June 2025

July 2025

Outdoor pool, pool umbrellas, pool loungers

Deluxe Suite, 1 King Bed | View from room

1 bedroom, premium bedding, down duvets, pillow-top beds

Overview
Rooms
Location
Policies

Wonderful

Popular amenities

Bar
Spa
Room service

Explore the area

Al Abraj Street with Marasi Drive, Dubai, 0000

Burj Khalifa
‪16 min walk‬
Dubai Mall
‪18 min walk‬
Dubai Fountain
‪2 min drive‬
Dubai (DXB-Dubai Intl.)
‪11 min drive‬

Room options

Superior Twin Room, 2 Single Beds

32 sq m
City view
Sleeps 3
2 Twin Beds

Superior Room, 1 King Bed

32 sq m
City view
Sleeps 3
1 King Bed

Premier Suite, 1 King Bed

61 sq m
Canal view
Sleeps 4
1 King Bed

Executive Twin Room, 2 Single Beds (Burj Khalifa View)

32 sq m
City view
Sleeps 3
2 Twin Beds

Deluxe Suite, 1 King Bed

64 sq m
Canal view
Sleeps 4
1 King Bed

Executive Room, 1 King Bed (Burj Khalifa View)

32 sq m
City view
Sleeps 3
1 King Bed

Deluxe Twin Room, 2 Single Beds

32 sq m
Canal view
Sleeps 3
2 Twin Beds

Superior Suite

48 sq m
Canal view
Sleeps 4
1 Double Bed

Deluxe Room, 1 King Bed

32 sq m
Canal view
Sleeps 3
1 King Bed

Similar properties

2 restaurants, breakfast, lunch, dinner served; international cuisine

Pool
Spa
Kids pool
Parking included

for 1 room

includes taxes & fees

3 Jul - 4 Jul

About this property

Pullman Dubai Downtown

Luxury hotel with a full-service spa and free valet parking

This hotel features a full-service spa, an outdoor pool, and a restaurant. Free WiFi in public areas, free valet parking, and a free manager's reception are also provided. Additionally, a health club, a bar/lounge, and a poolside bar are onsite. Housekeeping is available on request.

Pullman Dubai Downtown offers 340 accommodations with minibars (stocked with some free items) and laptop-compatible safes. Pillowtop beds feature down comforters and premium bedding. A pillow menu is available. 40-inch LED televisions come with premium digital channels. Bathrooms include shower/tub combinations with rainfall showerheads, bathrobes, slippers, and designer toiletries.

This Dubai hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include espresso makers and complimentary bottled water. Irons/ironing boards, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an outdoor pool, a health club, and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Wellbeings Spa has 4 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages, and Thai massages. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna and a steam room.

The spa is open daily. Children under 12 years old are not allowed in the spa without adult supervision. Guests under 18 years old are not allowed in the spa.

Our customers tell us they can't get enough of the room service at Pullman Dubai Downtown. During your stay, you're just a quick walk from Dubai Water Canal. Free WiFi in public areas, free valet parking, and a free manager's reception are available.

Free WiFi and wired Internet
Free valet parking, self parking, and extended parking
Enjoy international cuisine while dining at Couqley French Brasserie
Buffet breakfast served daily for a fee
Take a swim in the outdoor pool
Treat yourself to Thai massages, reflexology, or aromatherapy at Wellbeings Spa
Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
Onsite recreation includes a gym, a steam room, and a sauna
Guests have great things to say about the clean accommodations and the location
13 minutes by foot from Dubai Fountain and a 4-minute drive from Burj Khalifa
Airport shuttle service available for a fee

Pullman Dubai Downtown offers its guests a full-service spa, an outdoor pool, and a health club. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A free manager's reception is offered daily. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

A 24-hour business center and 4 meeting rooms are available. Event space at this hotel measures 3423 square feet (318 square meters) and includes conference space. A sauna, spa services, and a library are also featured at the luxury Pullman Dubai Downtown. An airport shuttle (available 24 hours) is available for a fee. Free self parking and valet parking are available.

Smoking is allowed in designated areas at this Art Deco Dubai hotel.

The hotel hosts a free manager's reception daily.

Couqley French Brasserie - This restaurant specializes in international cuisine.

Lolita Pool Bar & Lounge - This bar is located by the pool and specializes in international cuisine. Open daily.

BreadHouse Bistro&Bakery - Onsite bistro. Open daily.

Late night fare is available from 24-hour room service.

Awards and affiliations

Eco-Certified Property

This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Arabic, Dutch, English, French, German, Italian, Portuguese, Russian, Spanish

Property amenities

Internet

Available in all rooms: Free WiFi and wired internet
Available in some public areas: Free WiFi and wired internet

Parking and transport

Electric car charging station on site
Height restrictions apply for on-site parking
24-hour return airport shuttle on request for a surcharge
Free secured, covered self parking on site
Free secured, covered valet parking on site
Free extended parking on site
RV/bus/lorry parking on site
Wheelchair-accessible parking available

Food and drink

Daily buffet breakfast available 6:30 AM to 11:00 AM for a fee: AED 130 for adults and AED 65 for children
A bar/lounge
A coffee shop/cafe
A poolside bar
A restaurant
Coffee and tea in common areas
Free daily manager's reception
Snack bar/deli

Restaurants on site

BreadHouse Bistro&Bakery
Couqley French Brasserie
Lolita Pool Bar & Lounge

Things to do

Bicycle storage
Full-service spa
Health club
Library
Outdoor pool
Racquetball/squash
Sauna
Steam room

Family friendly

Free cot
Laundry facilities
Outdoor pool
Rollaway/extra bed (surcharge)
Snack bar/deli
Soundproofed rooms

Conveniences

24-hour front desk
ATM
Hair salon
Laundry facilities
Luggage storage
Safe at front desk
Water dispenser

Guest services

Change of bedsheets (on request)
Change of towels on request
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Porter/bellhop
Tour and ticket assistance
Turndown service
Wedding services

Business services

24-hour business centre
3,423 square feet of conference space
4 meeting rooms
Computer station

Outdoors

Beach cabanas (surcharge)
Garden
Pool loungers
Pool umbrellas
Terrace
Vegetable garden

Full-service spa

4 treatment rooms
Aromatherapy
Body scrubs
Body wraps
Couples treatment rooms
Deep-tissue massages
Detox wraps
Facials
Hot stone massages
Manicures/pedicures
Reflexology
Sauna
Spa open daily
Steam room
Swedish massages
Thai massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
20 accessible parking spaces
Assistive listening devices
Lift (102 centimetre wide door)
Stair-free path to entrance
Valet for wheelchair-equipped vehicles
Visual alarms in hallways
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible business centre
Wheelchair-accessible concierge desk
Wheelchair-accessible gym
Wheelchair-accessible parking
Wheelchair-accessible path to lift
Wheelchair-accessible pool
Wheelchair-accessible public bathroom
Wheelchair-accessible registration desk (127 centimetre high)
Wheelchair-accessible restaurant
Wheelchair-accessible spa

1 building
100% renewable energy
19 floors
Art Deco architecture
At least 10% of profits reinvested in community and sustainability
At least 80% lighting from LEDs
At least 80% of food locally-sourced
At least 80% organic food
Ballroom
Banquet hall
Biodegradable coffee stirrers available
Biodegradable drinking straws available
Built in 2014
Comprehensive food waste policy
Comprehensive recycling policy
Designated smoking areas
Double-glazed windows
Eco-friendly cleaning products used
Humane treatment of captive wild animals
Local artist showcase
Local culture and ecosystem education
Locally-owned and organised tours and activities
No plastic coffee stirrers
No plastic drinking straws
No plastic soft drink bottles
No plastic water bottles
Reusable cups
Reusable tableware
Vegan dining options
Vegetarian breakfast available
Vegetarian dining options
Water dispenser usage encouraged

Room amenities

Bedroom

Blackout drapes
Down comforter
Free cot
Pillow menu
Pillowtop mattress
Premium bedding
Rollaway/extra bed (surcharge)

Bathroom

Bidet
Designer toiletries
Dressing gowns
Hair dryer
Rainfall showerhead
Shower/bathtub combination
Slippers
Towels provided

Entertainment

40-inch LED TV with premium digital channels

Food and drink

24-hour room service
Electric kettle
Espresso maker
Free bottled water
Free minibar (limited items)

Air conditioning (climate-controlled)
Bulk dispensers for toiletries
Cleaning products are eco-friendly
Connecting rooms available
Desk
Eco-friendly toiletries
Energy-saving switches in guestrooms
Iron/ironing board on request
Laptop workspace
Laptop-compatible safe
LED lighting
Phone
Recycling
Reusable coffee/tea filters
Soundproofed rooms
Water-efficient showers
Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime

Early check-in subject to availability

Early check-in fee: AED 200

Minimum check-in age: 18

Check-out

Check-out before noon

Late check-out subject to availability

Late check-out fee: AED 200

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets and service animals are not allowed at Pullman Dubai Downtown

Children and extra beds

Children are welcome.

Rollaway/extra beds are available for AED 150.0 per night.

Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

Deposit: AED 500.00 per day
A tax is imposed by the city: AED 20.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Fee for buffet breakfast: approximately AED 130 for adults and AED 65 for children
Airport shuttle fee: AED 250 per vehicle (one-way, maximum occupancy 2)
Airport shuttle fee per child: AED 250 (one-way), (from 6 to 12 years old)
Early check-in fee: AED 200 (subject to availability)
Late check-out fee: AED 200 (subject to availability)
Rollaway bed fee: AED 150.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards, debit cards, and cash

This property uses solar energy, plus eco-friendly cleaning products

Pullman Dubai Downtown offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 24 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.

We should mention

Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
Pets and service animals are not allowed on site.

Property is also known as

Steigenberger Hotel Business Bay Dubai

Pullman Dubai Downtown Hotel

Pullman Dubai Downtown Dubai

Pullman Dubai Downtown Hotel Dubai

Steigenberger Hotel Downtown Dubai

Steigenberger Hotel Business Bay Dubai

Pullman Dubai Downtown Reviews

9.0

Wonderful

9.2/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

8/10 Good

Ajit pal

Travelled with family

18 Mar 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Rooms & beddings are comfortable. Breakfast was nice and delicious. Overall it was wonderful experience.

Stayed 7 nights in Mar 2025

8/10 Good

Khalid

16 Mar 2025

Stayed 5 nights in Feb 2025

10/10 Excellent

Serwan

Travelled with group

15 Mar 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 5 nights in Mar 2025

10/10 Excellent

Bashar

14 Mar 2025

Liked: Property conditions & facilities

Amazing

Stayed 7 nights in Mar 2025

6/10 Okay

Lewis

12 Mar 2025

Liked: Cleanliness, staff & service

Average

Stayed 12 nights in Feb 2025

10/10 Excellent

Chelsea

11 Mar 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 7 nights in Feb 2025

10/10 Excellent

Diego

9 Mar 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10 isn’t enough! 20/10!

My stay was great, soon as I got to the premises, the staff took care of me. Ruth & her colleague Odell (sorry if I mispronounced the name) checked me in and made me feel right at home. Omar helped me with my bags which that was so kind of him! Loved the amenities in the hotel and most of all, the bed was so comfortable. Food and all was good too! Will be staying here in the future, thanks for making my 24 hour Dubai trip worth it.

Stayed 2 nights in Mar 2025

2/10 Terrible

Hans

7 Mar 2025

Stayed 1 night in Mar 2025

8/10 Good

JERRY

Travelled with family

6 Mar 2025

Liked: Staff & service

Stayed 2 nights in Mar 2025

8/10 Good

Nadim

5 Mar 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 5 nights in Feb 2025

10/10 Excellent

Hamid, Lake Grove

2 Mar 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Excellente

Stayed 4 nights in Feb 2025

10/10 Excellent

Tasnia

25 Feb 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The staff were very helpful and incredibly courteous!

Stayed 3 nights in Feb 2025

8/10 Good

Ian

25 Feb 2025

Stayed 2 nights in Feb 2025

10/10 Excellent

Kris

19 Feb 2025

Stayed 5 nights in Jan 2025

10/10 Excellent

arnold pamittan

Travelled with partner

17 Feb 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Ambience

Stayed 4 nights in Feb 2025

6/10 Okay

Verified traveller

Business traveller

16 Feb 2025

Liked: Cleanliness, property conditions & facilities, room comfort

No regrets but wouldn’t stay again

Stayed on a business trip, hotel is okay but very busy and a bit noisy. It felt safe which was good. Consider it if your going on a business trip but I would stay as a couple or family

Stayed 4 nights in Feb 2025

4/10 Poor

raena

15 Feb 2025

Disliked: Cleanliness, staff & service, property conditions & facilities

Stayed 1 night in Feb 2025

10/10 Excellent

Paolina

Travelled with partner

15 Feb 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The property is well managed and organised. Staff is lovely and always keen to help and make your experience better.

Stayed 9 nights in Feb 2025

10/10 Excellent

Sawkia

Travelled with family, Travelled with group

14 Feb 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The staff, the amenities and the location were amazing! The honeycomb was such a gem! I loved everything about the Pullman! I will recommend it to other people visiting Dubai!

Stayed 6 nights in Feb 2025

10/10 Excellent

Daniela

Travelled with family

14 Feb 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Book It!

Clean, great location, great food options. Staff was attentive and friendly. Everything was very accomodating and welcoming

Stayed 5 nights in Dec 2024

4/10 Poor

Raena

14 Feb 2025

Liked: Cleanliness

Disliked: Staff & service, amenities, property conditions & facilities

I am leaving this review to voice my opinion about this property. i stayed here for 5 nights. the location is decent and close to the main areas in the downtown. but my first room, the outlets were not working and i had issues charging my phone and using the outlets, then they said they had to fix it and they moved my room, the second room had a good view but i was right below their rooftop lounge and every night it was VERY NOISY and LOUD and i could not fall asleep. it was very inconvenient and they should have let me know it was going to be a noisy room but they did not.

Stayed 4 nights in Feb 2025