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Pullman Dubai Jumeirah Lakes Towers - Hotel and Residence

5.0 star property

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Photo gallery for Pullman Dubai Jumeirah Lakes Towers - Hotel and Residence

3 restaurants, breakfast, lunch, dinner served; international cuisine
Creator video
42-inch LED TV with premium TV channels, TV
Superior Twin Room, 2 Single Beds | Front of property
Terrace/patio

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Hot tub
  • Bar
  • Pool
  • Room service

Explore the area

View in a map
Jumeirah Lakes Towers Cluster T, Off Sheikh Zayed Road, Dubai
  • Place, The Walk
    ‪17 min walk‬
  • Place, Dubai Marina Mall
    ‪18 min walk‬
  • Place, Marina Beach
    ‪3 min drive‬
  • Airport, Dubai (DXB-Dubai Intl.)
    ‪27 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

  • 40 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

1 bedroom, premium bedding, pillow-top beds, minibar

Superior Room, 1 King Bed

7.6 out of 10
Good
(5 reviews)
  • 35 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Twin Room, 2 Single Beds

1 bedroom, premium bedding, pillow-top beds, minibar

Superior Twin Room, 2 Single Beds

7.4 out of 10
Good
(6 reviews)
  • 35 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Executive Room, 1 King Bed

1 bedroom, premium bedding, pillow-top beds, minibar

Executive Room, 1 King Bed

  • 35 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Twin Room, 2 Single Beds

1 bedroom, premium bedding, pillow-top beds, minibar

Executive Twin Room, 2 Single Beds

  • 35 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Executive Room, 1 King Bed

1 bedroom, premium bedding, pillow-top beds, minibar

Deluxe Executive Room, 1 King Bed

  • 40 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 2 Bedrooms, Club lounge access (Jumeirah)

1 bedroom, premium bedding, pillow-top beds, minibar

Executive Suite, 2 Bedrooms, Club lounge access (Jumeirah)

  • 70 sq m
  • 2 bedrooms
  • City view
  • Sleeps 6
  • 1 King Bed

View all photos for Executive Suite, 1 Bedroom, Club lounge access

1 bedroom, premium bedding, pillow-top beds, minibar

Executive Suite, 1 Bedroom, Club lounge access

  • 70 sq m
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Apartment, 1 Bedroom

1 bedroom, premium bedding, pillow-top beds, minibar

Apartment, 1 Bedroom

  • 70 sq m
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 Double Bed

View all photos for Executive Suite, 3 Bedrooms, Club lounge access, Tower

1 bedroom, premium bedding, pillow-top beds, minibar

Executive Suite, 3 Bedrooms, Club lounge access, Tower

  • 40 sq m
  • 3 bedrooms
  • City view
  • Sleeps 8
  • 2 Double Beds and 2 Twin Beds

View all photos for Apartment, 2 Bedrooms

1 bedroom, premium bedding, pillow-top beds, minibar

Apartment, 2 Bedrooms

  • 150 sq m
  • 2 bedrooms
  • City view
  • Sleeps 6
  • 2 Double Beds

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About this property

Pullman Dubai Jumeirah Lakes Towers - Hotel and Residence

Luxury hotel with 3 restaurants and free valet parking
3 restaurants, an outdoor pool, and 2 bars/lounges are available at this hotel. Free WiFi in public areas and free valet parking are also provided. Additionally, a health club, a poolside bar, and 2 coffee shops/cafes are onsite. Housekeeping is available on request.
Pullman Dubai Jumeirah Lakes Towers - Hotel and Residence offers 354 air-conditioned accommodations with minibars and laptop-compatible safes. Pillowtop beds feature premium bedding. A pillow menu is available. LED televisions are featured in guestrooms. Bathrooms include separate bathtubs and showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and hair dryers. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

An outdoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include a health club and a sauna.

Children under 14 years old are not allowed in the swimming pool or hot tub without adult supervision. Guests under 16 years old are not allowed in the health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Pullman Dubai Jumeirah Lakes Towers - Hotel and Residence. During your stay, you'll be within walking distance of Marina Beach. Enjoy features like free WiFi in public areas and free valet parking, plus 3 restaurants.
  • Free WiFi
  • Free valet parking and self parking
  • Enjoy international cuisine at Seasons, one of the property's 3 restaurants and 2 bars/lounges
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool or soak in the hot tub
  • Services include babysitting, a lifeguard on site, and dry cleaning/laundry
  • Onsite recreation includes a gym, a steam room, and a sauna
  • 11 minutes by car from Mall of the Emirates and 12 minutes from Burj Al Arab
  • Airport shuttle service available for a fee
Pullman Dubai Jumeirah Lakes Towers - Hotel and Residence offers its guests a children's pool, an outdoor pool, a health club, and a hot tub. There are 3 restaurants and 2 coffee shops/cafes, as well as a snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. WiFi is free in public spaces.

Business amenities include a business center and meeting rooms. A sauna, a terrace, and multilingual staff are also featured at the luxury Pullman Dubai Jumeirah Lakes Towers - Hotel and Residence. An airport shuttle (available 24 hours) is available for a fee. Self parking and valet parking are free.

Smoking is allowed in designated areas at this 5-star Dubai hotel.

For a fee, guests can enjoy buffet breakfast daily from 7 AM to 10:30 AM.
Seasons - This restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. A children's menu is available. Reservations are required.
La Vue - This café specializes in international cuisine and serves breakfast, lunch, dinner, and light fare. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available. Happy hour is offered. Reservations are required. Open daily.
Manzoni - This restaurant specializes in Italian cuisine and serves lunch and dinner. A children's menu is available. Reservations are required. Open daily.
Amarillo - This tapas bar specializes in international cuisine and serves dinner and light fare. Happy hour is offered. Reservations are required. Open daily.
Late night fare is available from 24-hour room service.

Awards and affiliations

Eco-Certified Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7 AM to 10:30 AM for a fee: AED 119 for adults and AED 50 for children
  • 2 bars/lounges
  • 2 coffee shops/cafes
  • 3 restaurants
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Amarillo
  • La Vue
  • Manzoni
  • Seasons

Things to do

  • 18-hole adjacent golf course
  • Children's pool
  • Golf caddies
  • Golf carts
  • Health club
  • Hot tub
  • Outdoor pool
  • Sauna
  • Steam room

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • Fenced pool
  • In-room cot
  • In-room refrigerator
  • Laundry facilities
  • Lifeguards on site
  • Outdoor pool
  • Pool gate
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms
  • Travel cot

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Garden
  • On a lake
  • Pool loungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 35 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2015
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Lifeguards
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 42-inch LED TV with premium channels

Food and drink

  • 24-hour room service
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 2 PM
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Per local law, all guests staying at the hotel must present a valid original passport, Emirates ID (for UAE residents).

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AED 150.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: AED 20.00 per accommodation, per night
    • A tourism fee is imposed by the city and collected at the property. The fee is AED 20.00 for the first bedroom per night, and increases by AED 20.00 per night for each additional bedroom.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately AED 119 for adults and AED 50 for children
  • Airport shuttle fee: AED 250 per vehicle (one-way, maximum occupancy 4)
  • Rollaway bed fee: AED 150.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Pullman Dubai Jumeirah Lakes Towers - Hotel and Residence offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 8:00 AM to 8:00 PM.
  • Reservations are needed for golf tee times. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Pullman Dubai Jumeirah Lakes Towers Hotel
Pullman Jumeirah Lakes Towers Hotel
Pullman Dubai Jumeirah Lakes Towers
Pullman Jumeirah Lakes Towers
Pullman Dubai Jumeirah Lakes Towers Hotel Residence
Pullman Dubai Jumeirah Lakes Towers - Hotel and Residence Hotel
Pullman Dubai Jumeirah Lakes Towers - Hotel and Residence Dubai

Reviews

Pullman Dubai Jumeirah Lakes Towers - Hotel and Residence Reviews

8.6

Excellent

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness
Rating 10 - Excellent. 300 out of 587 reviews
Rating 8 - Good. 193 out of 587 reviews
Rating 6 - Okay. 59 out of 587 reviews
Rating 4 - Poor. 17 out of 587 reviews
Rating 2 - Terrible. 18 out of 587 reviews

Reviews

8/10 Good

Luay

Stayed 1 night in Jul 2025

8/10 Good

Momodou

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Very convenient for transport. The Dubai metro station is 3-4 minutes walk away. Staff are friendly and professional. Good food options at the restaurant.
Stayed 12 nights in Jun 2025

6/10 Okay

Alay

Travelled with family
I stayed at this hotel for a week and, unfortunately, found the experience lacking in several key areas. The Wi-Fi was consistently poor, making it difficult to stay connected for work or leisure. Water pressure in the shower was very low, and oddly, the water temperature was often too hot with no easy way to adjust it properly. Service was also underwhelming — staff were not very responsive to requests or concerns during the stay. On the plus side, the room was reasonably sized for the price, and the hotel offers good value overall. The location is a strong point, with plenty of restaurants and shops within walking distance, which was very convenient. Overall, decent location and value, but major improvements are needed in service and basic amenities to make the stay comfortable.
Stayed 7 nights in Mar 2025

10/10 Excellent

Janhavi

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Good
Stayed 5 nights in Mar 2025

8/10 Good

bubbly

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The team set up a lovely experience for my birthday. Was a good experience. More of a business travel hotel, should look into other travelers and offer inhouse tourist experiences. Nice spa and fitness center, open to guests. Rooms are spacious and clean.
Stayed 4 nights in May 2025

8/10 Good

terrence

Travelled with partner
Liked: Cleanliness, staff & service
Hotel is generally OK for a short stay. Restaurant and lounge empty in evening, which feels weird. Pool is very small so if there are a few screaming kids it is not very inviting. Breakfast is very good. Room clean and has enough amenities, but no decent coffee (just necasfe instant)
Stayed 1 night in Apr 2025

8/10 Good

Jane

Stayed 3 nights in Apr 2025

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities, room comfort
I wouldn't recommend the hotel as it is pretty dated and doesnt have great air circulation.
Stayed 2 nights in Apr 2025

10/10 Excellent

Maan

Liked: Cleanliness, staff & service, property conditions & facilities
Nothing
Stayed 2 nights in Apr 2025

8/10 Good

Janet Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would definitely recommend staying at this hotel. It is quiet at night but close to the station and across to the marina.
Stayed 9 nights in Apr 2025

2/10 Terrible

Mubin Ashfaq

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
During our stay, the AC didn't work. We got it fixed but it still didn't work! That was unacceptable in the Dubai heat, not something you would expect from a 5 star hotel! Our "king" bed was 2 twin beds combined which completely threw me off. Not just the bedframes, but the mattresses too were 2 twin ones. Thus, feeling like 2 completely separate beds joined together!
Stayed 2 nights in Apr 2025

6/10 Okay

Kshitij

Travelled with family and small children, Travelled with group
Liked: Cleanliness
Disliked: Staff & service, amenities
The check in was at 2 pm and u reached at 2:45 pm but was made to wait till 3:15 before I got the room. This is a VIP property but no room upgrade was offered. The kids stayed back one of the evenings and when they ordered food, the hotel staff refused to tab it on the room. We ate at the hotel a few times and they made us pay every time instead of putting on the room and clearing the bill on check out. Very poor experience.
Stayed 3 nights in Apr 2025

6/10 Okay

Adnan, Tarneit

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Its a good hotel but the staff need alot of training especially in the area of how they can be demanding about paying for things that you have put against the room charges. I had on a few occasions been called by reception downatairs to come and settle a breakfast or meal bill Can you not wait till the guest is checking out to close this? one other really bad experience..got woken up at 2am in the night for a wrong in room dining delivery and they didnt wven apologise. please learn from other hotels nearby like Taj
Stayed 1 night in Mar 2025

10/10 Excellent

Raymond

Liked: Cleanliness, staff & service, property conditions & facilities
good stay, clean and friendly staff.
Stayed 3 nights in Mar 2025

8/10 Good

Kevin, San Jose

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
WiFi needs improvement. I did not know any VIP access in this hotel.
Stayed 3 nights in Mar 2025

8/10 Good

John C.

Liked: Staff & service, room comfort
Stayed 13 nights in Feb 2025

10/10 Excellent

Shushu

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best hospitality

This hotel was absolutely amazing. Everyone is so helpful and the breakfast was so delicious with many option to chose from.
Stayed 7 nights in Feb 2025

10/10 Excellent

Mohit

Stayed 2 nights in Feb 2025

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Feb 2025

6/10 Okay

Emma

Liked: Staff & service, property conditions & facilities, room comfort

An okay short stay!

Our stay was okay. Unfortunately our room looked extremely clean but really smelt of cigarettes from a previous guest. The location of the hotel was amazing in proximity to the tram and metro. The surround area was so quiet and nice for a walk. Staff for friendly. The gym was great feature. We were disappointed by the pool. The pictures make it look bigger than it is and work was being done at one end meaning the space for sunbeds was limited at the other end.
Stayed 3 nights in Feb 2025

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 7 nights in Jan 2025

10/10 Excellent

Duncan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location for Metro, Marina, & JBR.

First time staying in this area, and it was a perfect location for what I needed. Staff were great and very helpful with anything I needed. Managed to check in early due to arriving early that day. This is right next to a Metro station so you can use this or the Tram to get into the Marina & JBR, or walk across the Bridge and into the Marina & JBR by foot. Was a short trip so didn’t get to use the facilities but will stay again as reasonably priced with great facilities and transport links.
Stayed 2 nights in Jan 2025

10/10 Excellent

Mohamed Jalal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

6/10 Okay

SIMON HAROLD

Stayed 3 nights in Jan 2025

10/10 Excellent

Pooja, Monroeville

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel
Stayed 9 nights in Jan 2025

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