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Richmond Hotel Apartments

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Spa
Interior
Outdoor pool
Lobby
Exterior

Reviews

5.4 out of 10

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym

Explore the area

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24 C St, P.O. BOX: 191504, Dubai, Dubai, 191504
  • Place, BurJuman Mall
    ‪2 min drive‬
  • Place, Dubai Creek
    ‪3 min drive‬
  • Place, Meena Bazaar
    ‪3 min drive‬
  • Airport, Dubai (DXB-Dubai Intl.)
    ‪10 min drive‬

Room options

Executive Studio

  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed
  • Free Wi-Fi

Executive Suite

  • Sleeps 3
  • 1 King Bed OR 2 Single Beds
  • Free Wi-Fi

Deluxe Suite

  • Sleeps 3
  • 1 King Bed OR 2 Single Beds
  • Free Wi-Fi

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  • Pool
  • Kids’ pool
  • Parking included
  • Free Wi-Fi
4.3 out of 5, Excellent, 1,001 reviews
The price is €42
includes taxes & fees
11 Aug - 12 Aug
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About this property

Richmond Hotel Apartments

Along with an outdoor pool, this hotel has a restaurant and a fitness center. Free self parking and a free manager's reception are also provided. Additionally, a sauna, a 24-hour business center, and a conference center are onsite.
Richmond Hotel Apartments offers 64 air-conditioned accommodations with safes and complimentary newspapers. Rooms open to balconies. Each accommodation is individually decorated. Satellite television is provided. Accommodations at this 3-star hotel have kitchens with refrigerators, microwaves, separate dining areas, and cookware/dishes/utensils. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool, a sauna, and a fitness center.
During your stay at Richmond Hotel Apartments, you'll be within walking distance of BurJuman Mall. Enjoy features like free self parking and a free manager's reception, plus an outdoor pool.
  • Free WiFi
  • Free self parking
  • Enjoy international cuisine while dining at Richmond Restaurant
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym and a sauna
  • Just a 3-minute drive from BurJuman Mall and a few minutes from Dubai Creek
Richmond Hotel Apartments offers its guests an outdoor pool, a sauna, and a fitness center. There's a restaurant on site. A free manager's reception is offered daily.

Business amenities include a 24-hour business center and a meeting room. Multilingual staff, tour/ticket assistance, and concierge services are also featured at Richmond Hotel Apartments. Self parking is free.

Smoking is allowed in designated areas at this 3-star Dubai hotel.

The hotel hosts a free manager's reception daily.
Richmond Restaurant - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Open 24 hours.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: WiFi

Parking and transport

  • Free offsite parking
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6 AM to 10 AM for a fee: AED 30 per person
  • A restaurant
  • Free daily manager's reception

Restaurants on site

  • Richmond Restaurant

Things to do

  • Gym
  • Outdoor pool
  • Sauna
  • TV in common areas

Family friendly

  • In-room cot
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Living room
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Separate bedroom
  • Separate in-room dining area

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Conference centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer

Entertainment

  • Satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Kitchen
  • Microwave
  • Refrigerator
  • Separate dining area

More

  • Air conditioning
  • Free daily newspapers
  • Free local calls
  • Individual decor
  • Living room
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 2 PM
Early check-in subject to availability
Early check-in fee: AED 100
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AED 150.00 per day.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: AED 15.00 per accommodation, per night
    • A tourism fee is imposed by the city and collected at the property. The fee is AED 15.00 for the first bedroom per night, and increases by AED 15.00 per night for each additional bedroom.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately AED 30 per person
  • Early check-in fee: AED 100 (subject to availability)
  • Rollaway bed fee: AED 150.00 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Richmond Dubai
Richmond Hotel Apartments
Richmond Hotel Apartments Dubai
Richmond Hotel Dubai
Richmond Apartments Dubai
Richmond Hotel Apartments Hotel
Richmond Hotel Apartments Dubai
Richmond Hotel Apartments Hotel Dubai

Richmond Hotel Apartments Reviews

Reviews

5.4
Rating 10 - Excellent. 7 out of 97 reviews
Rating 8 - Good. 19 out of 97 reviews
Rating 6 - Okay. 28 out of 97 reviews
Rating 4 - Poor. 21 out of 97 reviews
Rating 2 - Terrible. 22 out of 97 reviews

5.6/10

Cleanliness

5.8/10

Staff & service

5.0/10

Property conditions & facilities

Reviews

Verified review

4/10 Poor

shoeb

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Worst hotel

I will never come back again...worst experience..biggest mistake from me unluckily which I booked this hotel
Verified review

8/10 Good

tazeen

Liked: Room comfort
Disliked: Staff & service
Good hotel to stay But no room service
Verified review

8/10 Good

POOJA

Liked: Cleanliness, staff & service, property conditions & facilities

Pleasant stay!

The room was clean and hotel staff quite cordial. Easily accessible by taxi, but 20 mins walk to the nearest metro station.
Verified review

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Horrible horrible horrible

Horrible. There were loads of bedbugs in the room. we had to change rooms. Everything was very outdated.
Verified review

2/10 Terrible

Aziz

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

A fuir.........

J'ai réservé une chambre au sein de cet hôtel pour notre dernière nuit à dubai, j'ai rarement vu un hôtel aussi insalubre, ça sent l'odeur du désodorisant pour toilette, ils en mettent partout, ensuite la chambre aucune insonorisation. la couette est sale,je l'ai enlevé, pour info je n'ai meme pas dormi la nuit arrivé à 16h00 je suis parti à minuit... prendre un autre hotel.... Connaissant Dubai meme sans etoile, les hotels sont mieux que celui ci.... je ne comprends pas les avis favorable sincerement et le pompon est que soit disant la piscine est en reparation....
Verified review

8/10 Good

SG

Liked: Cleanliness, staff & service, room comfort

Good value, decent apartment hotel.

I booked this place because it was one of the cheapest apartment hotels in Dubai and I was staying a whole week. I wasn't expecting much given all the bad reviews but I was pleasantly surprised at how decent it was. The room was large, clean and the shower and air conditioner worked fine. There were some minor maintenance issues like a loose toilet seat but no big deal. The free internet worked well most of the time but was sometimes down. My only gripe was the early morning loud prayers from the mosque across the road but I got used to it after a couple of days. I'd stay here again if the price stays low.
Verified review

2/10 Terrible

Nabi

Disliked: Cleanliness, property conditions & facilities, room comfort

-1* hotel

Doesn't even deserve 1*, room smells ! Blanket dirty with used condom kept under table, not even cleaned properly. Such hotel and in Dubai-Can't believe !
Verified review

8/10 Good

Pete

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great value for money

Rooms basic but comfortable, decent kitchen and bathroom and very pleasant staff. A short walk to a couple of decent bars
Verified review

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Schlecht, schlechter ...

Eines der schlechtesten Hotels, in denen ich jemals abgestiegen bin. Pool außer Betrieb, Fitnessraum nicht vorhanden (obwohl angegeben), sondern einige hundert Meter entfernt in Nachbarhotel, WLAN schlecht, gratis erst auf Hinweis, dass so angeboten, ......
Verified review

2/10 Terrible

Ernst

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ganz schlecht!

Eines der schlechtesten Hotels, in denen ich jemals abgestiegen bin. Pool außer Betrieb, kein Fitnessraum (obwohl angegeben), wenig sauber, wiederholte Wireless-Ausfälle, freies Wireless erst nach Urgenz und Hinweis auf Buchung.
Verified review

4/10 Poor

mathis

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

A eviter

Metro loin a 20 minute a pied . Obliger de prendre un taxi avant pour aller a la station burjuman. De plus la tele de marche pas bien apres plusieur demande on ne me la pas changer ducoup j'ai laisser tomber la tele. Le pire c'est la clim du mal a la regler . En plus il y a a 100 m un chantier horrible le bruit donc hotel a deconseiller
Verified review

4/10 Poor

Ernst

Liked: Staff & service
Disliked: Property conditions & facilities

Eenvoudig hotel, puur om te slapen.

Er zou gerenoveerd moeten worden, muren waren van sommige kamers beschimmeld. Wij hadden 3 kamers bekeken, 1 met schimmel, 1 met kletsnatte muren schimmels en de kamer die wij namen, die gelukkig geen schimmels of natte muren had. De badkamers waren wat gedateerd. Het personeel was zeer vriendelijk en behulpzaam. Maar laten we eerlijk zijn, we gingen die kant op wetende dat we geen 4 of 5 sterren hotel geboekt hadden.
Verified review

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities

Expensive for no good reason.

I booked this one at about 150aed per night but learnt that there was a 50aed per night charge for the internet taking the total per night to 150aed + 20% tax + 10aed per night tax + 50aed per night internet equalling 240aed per night(shocker) which is crazy expensive when you take into account the really unfavourable location of the hotel if you are doing the public commute - the nearest bus stop is about 500 meters away and the nearest train station(Al Fahidi) is close to 2km from the place. When the temp. outside is over 40C right now(June) then even 20 feet feels like 2km. BUT, if you have well enough to have a car for yourself then 240aed for this place is not a big deal, however if you are new to the country or on a tourist visa then i wouldn't recommend this one to anyone.
Verified review

2/10 Terrible

SUSHIL

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

WORST EXPERIENCE OF MY LIFE.

SELECTING THIS HOTEL WAS MY BIGGEST MISTAKE. AT 12 IN THE NIGHT THEY WERE BREAKING SOME INTERNAL WALL, WHICH WAS ILLELEGAL & GOVT. ASK THEM TO BREAK IT. WHEN I & SOME OTHER GUEST REQUESTED THEM TO STOP SINCE WE COULD NOT SLEEP, REPLY WAS VERY AROGANT. FINALLY I CALLED POLICE TO STOP THE WORK.
Verified review

4/10 Poor

I like Dubai

Disliked: Cleanliness, property conditions & facilities, room comfort

Bed bugs

The place is fairly run down, with tile coming off around the pool. They were doing some painting while we were there, but it needs more than painting! Here's to hoping that they are doing a bigger renovation. They also really need to review their cleaning practices. The children's pool was unusable because it was so dirty. And I'm still itchy from the insect bites. Stained carpets are one thing, but beg bugs are a whole different thing. It was the cheapest place I could find at the last minute, but I should have spent a bit more money somewhere else. And I usually live in a developing country.
Verified review

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Tres sale, je le deconseille fortement!!!

J en garde une tres mauvaise impression, l hotel est de facon generale sale, ma chambre aussi et la salle de bain n en parlons pas, a mon arrivee, il y avait des poils dans la baignoire et l abattant des toilettes tres sale!!!!! De plus j ai change de chambre, car il y avait des puces de lit!!!!!!! Le personnel n est pas tres aimable et la wifi ne fonctionne pas toujours, bref, je n y retournerai plus!
Verified review

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Blood sucking bugs

Miserable, I wish I have taken bugs running around happily after biting me. Smelly toilets. Old cloth smell everywhere.
Verified review

4/10 Poor

melissa

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Väldigt otrevlig person Inte språkkunniga Kakelackor sågs 2 ggr
Verified review

4/10 Poor

Ashish

Disliked: Staff & service, property conditions & facilities, room comfort

Old rooms and bare minimum ameniteis.

Rooms are old and need re-furnishing. I did not try food in the Hotel so I can not say anything about that.
Verified review

4/10 Poor

Sumit

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

No that great place to stay

I had to book this hotel coz rooms were not available at Hotel i was staying for nights before this. when I checked in to room, the room key was broken and half of it was in the key hole, when i went to the reception to show him the same, the guy at reception gave me such a look that i had broken it. When i informed him that it was already broken he asked the Maintenance guy to check it, but the house keeping guy already knew about the same and didnt inform the reception. I was soo tired and wanted to sleep but for 1 hour the maintenance guy kept hammering and drilling the lock. Finally it happened and i was handed over the keys. The towels in the room smelled bad. The TV was very old. Book only if you dont have any other options.
Verified review

2/10 Terrible

Philip

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Avoid!

No rooms available when we arrived as the hotel had double booked. Did the reception staff care - no. They were indifferent, lied and just plain rude. The hotel itself was in a bad location, was run down and filthy dirty. The reviews with more than 1 star are written by the staff of the hotel.
Verified review

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not at all a good experience.
Verified review

8/10 Good

ENGR. T. ALALIBO

Liked: Cleanliness, property conditions & facilities, room comfort

FANTASTIC

I FILL AT HOME AND THE STAFF ARE WONDERFUL. THEY HAVE EXCELLENT SECURITY FOR ALL THERE GUEST.
Verified review

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

hotel was dirty and staff was unhelpful

will never stay there again
Verified review

4/10 Poor

Ahmed

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

service

I do not believe such hotel should be on your list due to extremely poor quality of services.

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