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Shangri-La Dubai

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Photo gallery for Shangri-La Dubai

Poolside bar
Creator video - submitted by lana__creator
Hypo-allergenic bedding, minibar, in-room safe, desk
Picture-Perfect Room | View from room
Interior entrance

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
Sheikh Zayed Road, P.o. Box 75880, Dubai, 0000
  • Place, City Walk
    ‪14 min walk‬
  • Place, Dubai Mall
    ‪1 min drive‬
  • Place, Dubai Aquarium & Underwater Zoo
    ‪1 min drive‬
  • Airport, Dubai (DXB-Dubai Intl.)
    ‪12 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Deluxe Burj Khalifa View Room 1 King bed

A modern hotel room with a large bed, a desk, a chair, and a view of tall buildings.

Deluxe Burj Khalifa View Room 1 King bed

  • Sleeps 4
  • Free Wi-Fi

View all photos for Deluxe Sea View Room 1 King bed

A hotel room with a large bed, a seating area with a view, a desk, and framed artwork on the walls.

Deluxe Sea View Room 1 King bed

  • Sleeps 4
  • Free Wi-Fi

View all photos for Deluxe Room, 1 King Bed, Sea View

Deluxe Room, 1 King Bed, Sea View

Deluxe Room, 1 King Bed, Sea View

9.6 out of 10
Exceptional
(62 reviews)
  • Sea view
  • 45 sq m
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Room, 2 Single Beds, Sea View

Deluxe Room, 2 Single Beds, Sea View

Deluxe Room, 2 Single Beds, Sea View

9.4 out of 10
Exceptional
(20 reviews)
  • Sea view
  • 45 sq m
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Deluxe Room, 1 King Bed (Burj Khalifa View)

Deluxe Room, 1 King Bed (Burj Khalifa View)

Deluxe Room, 1 King Bed (Burj Khalifa View)

9.8 out of 10
Exceptional
(23 reviews)
  • City view
  • 45 sq m
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Room, 2 Single Beds (Burj Khalifa View)

Deluxe Room, 2 Single Beds (Burj Khalifa View)

Deluxe Room, 2 Single Beds (Burj Khalifa View)

9.8 out of 10
Exceptional
(6 reviews)
  • City view
  • 45 sq m
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Horizon Deluxe, Room, 1 King Bed

Horizon Deluxe, Room, 1 King Bed

Horizon Deluxe, Room, 1 King Bed

9.6 out of 10
Exceptional
(15 reviews)
  • City view
  • 45 sq m
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Horizon Deluxe, Room, 2 Single Beds

Hypo-allergenic bedding, minibar, in-room safe, desk

Horizon Deluxe, Room, 2 Single Beds

  • City view
  • 45 sq m
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom

Suite, 1 Bedroom

9.6 out of 10
Exceptional
(4 reviews)
  • Sea view
  • 83 sq m
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Horizon Executive, Room

Hypo-allergenic bedding, minibar, in-room safe, desk

Horizon Executive, Room

10.0 out of 10
Exceptional
(13 reviews)
  • Partial sea view
  • 55 sq m
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Horizon, Premier Room

Hypo-allergenic bedding, minibar, in-room safe, desk

Horizon, Premier Room

10.0 out of 10
Exceptional
(13 reviews)
  • City view
  • 66 sq m
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Picture-Perfect Room

A modern hotel room with a large bed, a view of the city, and a balcony.

Picture-Perfect Room

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 45 sq m
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

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About this property

Shangri-La Dubai

This hotel features 5 restaurants, a full-service spa, and an indoor pool. Free WiFi in public areas and free valet parking are also provided. Other amenities include an outdoor pool, a health club, and a bar/lounge.
Shangri-La Dubai offers 302 air-conditioned accommodations with minibars and safes. A pillow menu is available. LED televisions come with premium satellite channels. Bathrooms include separate bathtubs and showers with deep soaking bathtubs, bathrobes, slippers, and bidets.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary newspapers and complimentary bottled water. Hypo-allergenic bedding and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

An outdoor tennis court and a health club are featured at the hotel. An indoor pool, an outdoor pool, and a children's pool are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Chi has massage/treatment rooms and couples treatment room(s). Services include deep-tissue massages, Swedish massages, Thai massages, and facials. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.
Our customers tell us they can't get enough of Shangri-La Dubai's great location. During your stay, you'll be within walking distance of City Walk. You'll find features like free WiFi in public areas and free valet parking, plus 5 restaurants.
  • Free WiFi and wired Internet
  • Free valet parking and self parking
  • Enjoy a bite to eat at Dunes Cafe, a buffet restaurant that serves international cuisine
  • Buffet breakfast served daily for a fee
  • Take a swim in the indoor and outdoor pools
  • Treat yourself to body treatments, facials, or body scrubs at Chi
  • Services include babysitting, dry cleaning/laundry, and a concierge
  • Onsite recreation includes an outdoor tennis court, a gym, and a steam room
  • Guests have great things to say about the helpful staff and the location
  • 14 minutes by foot from City Walk and a 4-minute drive from Dubai Aquarium & Underwater Zoo
  • Airport shuttle service available for a fee
Shangri-La Dubai offers its guests a full-service spa, an outdoor tennis court, and an indoor pool. There are 5 restaurants on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi and wired Internet.

A business center and meeting rooms are available. An outdoor pool, a children's pool, and a health club are also featured at the luxury Shangri-La Dubai. An airport shuttle (available 24 hours) is available for a fee. Self parking and valet parking are free.

Smoking is allowed in designated areas at this 5-star Dubai hotel.

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10:30 AM.
Dunes Cafe - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Hoi An - Onsite theme restaurant. Open daily.
Shang Palace - Onsite theme restaurant. Open daily.
Lobby Lounge - Onsite café. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site
  • Free valet parking on site
  • Limited on-site valet and self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: AED 150 for adults and AED 150 for children
  • 5 restaurants
  • A bar/lounge
  • A poolside bar
  • Couples/private dining

Restaurants on site

  • Dunes Cafe
  • Hoi An
  • Lobby Lounge
  • Shang Palace

Things to do

  • Children's pool
  • Fitness classes
  • Full-service spa
  • Health club
  • Indoor pool
  • Outdoor pool
  • Outdoor tennis court
  • Pilates classes
  • Racquetball/squash
  • Sauna
  • Steam room
  • Tennis lessons
  • Yoga classes

Family friendly

  • Art supplies
  • Children's pool
  • In-room babysitting
  • In-room cot
  • Indoor pool
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Pool loungers
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Reflexology
  • Sauna
  • Spa open daily
  • Spa treatment rooms
  • Steam room
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Lift (109 centimetre wide door)
  • Magnifying mirror
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • Banquet hall
  • Comprehensive food waste policy
  • Designated smoking areas
  • Double-glazed windows
  • Local artist showcase
  • Locally sourced food prioritised
  • Locally-owned and organised tours and activities
  • No plastic drinking straws
  • No plastic water bottles
  • Non-plastic drinking straws available
  • Reusable cups
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Waste recycling policy

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LED TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Champagne service
  • Free bottled water
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches used
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 5:30 AM
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.
Meals are not included in the half board rate for children ages 11 and under. Meals for children can be requested onsite for a surcharge.

Renovations and closures

The following facilities or services will be unavailable from April 15 2026 to May 31 2026 (dates subject to change):
  • One of the dining venues
  • One of the swimming pools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Shangri-La Dubai

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AED 150.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: AED 20.00 per accommodation, per night
    • A tourism fee is imposed by the city and collected at the property. The fee is AED 20.00 for the first bedroom per night, and increases by AED 20.00 per night for each additional bedroom.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately AED 150 for adults and AED 150 for children
  • Airport shuttle fee: AED 350 per vehicle (one-way, maximum occupancy 3)
  • Rollaway bed fee: AED 150.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Shangri-La Cares (Shangri-La)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Shangri-La Dubai offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 24 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.
The listed child breakfast fee applies to guests age 11 and younger.
Property Registration Number 1506855
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Dubai Hotel Shangri-la
Dubai Shangri-la
Dubai Shangri-la Hotel
Hotel Dubai Shangri-la
Hotel Shangri-la Dubai
Shangri-la Dubai
Shangri-la Dubai Hotel
Shangri-la Hotel Dubai
Shangri La Hotel Dubai
Shangri La Dubai
Shangri Hotel Dubai
Shangri Dubai
Shangri-La Dubai Hotel
Shangri-La Dubai Dubai
Shangri La Hotel Dubai
Shangri-La Dubai Hotel Dubai

Shangri-La Dubai Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 1378 out of 1626 reviews
Rating 8 - Good. 148 out of 1626 reviews
Rating 6 - Okay. 52 out of 1626 reviews
Rating 4 - Poor. 21 out of 1626 reviews
Rating 2 - Terrible. 27 out of 1626 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Allicia Michele

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room, view, and staff were awesome!
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Sheok Hoon Rachel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are professional, warm and reassuring, the hotel is well built , we feel safe despite the tense situation and we could not recommend it enough.
Stayed 8 nights in Feb 2026
Verified

10/10 Excellent

Jawad

Liked: Cleanliness, amenities, property conditions & facilities
Great location, staff. Breakfast was perfect
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, amenities
Lovely hotel and staff were very attentive! Great pool!
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
Great place
Stayed 6 nights in Dec 2025
Verified

10/10 Excellent

Aquib

Liked: Cleanliness, amenities, property conditions & facilities
Great hotel and awesome staff
Stayed 1 night in Oct 2025
Verified

8/10 Good

Atif

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay
Stayed 4 nights in Nov 2025
Verified

10/10 Excellent

Nichola

Liked: Cleanliness, amenities, property conditions & facilities
Staff were great, facilities were excellent. Some parts of hotel looking a bit dated but very clean and rooms were spacious.
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Mirin

Liked: Cleanliness, amenities, property conditions & facilities
Highly recommended, great services and good quality food. Ambience is classy, great value.
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

OFER

Liked: Cleanliness, amenities, property conditions & facilities
The location is excellent the service is excellent beautiful hotel
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Nilesh

Liked: Cleanliness, amenities, property conditions & facilities
Very friendly staff, good accessible property, good breakfast.
Stayed 5 nights in Nov 2025
Verified

10/10 Excellent

Fred

Liked: Cleanliness, staff & service, amenities
Highly appreciated and recommend this hotel excellent staff great location we will be staying here again.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Noor

Liked: Cleanliness, amenities, property conditions & facilities
Rooms are clean, staff is helpful. Close to the airport and dubai mall.
Stayed 6 nights in Jan 2026
Verified

10/10 Excellent

Parthiban

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property, fabulous location and excellent service.
Stayed 5 nights in Dec 2025
Verified

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff, clean hotel, great food, relaxing.
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Amika

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful hotel, helpful staff, and delicious breakfast. My stay was wonderful and exceeded all expectations.
Stayed 14 nights in Dec 2025
Verified

10/10 Excellent

Shazu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Stayed 6 nights in Oct 2025
Verified

10/10 Excellent

Lumed

Liked: Cleanliness, amenities, property conditions & facilities
Wonderful hotel, the kids loved it! Very polite and helpful door staff who were respectful and happy to greet you everyday.
Stayed 6 nights in Dec 2025
Verified

10/10 Excellent

Bouchra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best place to stay !
Stayed 7 nights in Sep 2025
Verified

10/10 Excellent

ANTHONY

Liked: Cleanliness
Staff and service was great
Stayed 7 nights in Dec 2025
Verified

10/10 Excellent

Dio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The view of Burj Kalifa from the room window was spectacular.
Room Window View
42nd floor bar view
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Juan

Liked: Cleanliness, amenities, property conditions & facilities
The hotel it’s perfect
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Rana

Liked: Cleanliness, amenities, property conditions & facilities
Excellent hotel, great customer service. Hotel staff super friendly and also love the intricate details on everything.
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

Ann

Liked: Cleanliness, amenities, property conditions & facilities
Room spotless, very comfortable/luxurious. Staff very attentive, cheerful and helpful
Stayed 5 nights in Feb 2026
Verified

10/10 Excellent

Maki

Liked: Cleanliness, staff & service, amenities
Location is great !!
Stayed 8 nights in Oct 2025

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