Shangri-La Dubai

VIP Access

Choose dates to view prices

Where to?

Dates

September 2025

October 2025

Creator video - submitted by Olga Zaitseva

Couples treatment room(s), sauna, steam room, body treatments

Hypo-allergenic bedding, minibar, in-room safe, desk

Overview
Rooms
Location
Policies

Exceptional

Popular amenities

Explore the area

Sheikh Zayed Road, P.o. Box 75880, Dubai, 0000

Dubai Mall
‪15 min walk‬
Burj Khalifa
‪18 min walk‬
Dubai World Trade Centre
‪2 min drive‬
Dubai (DXB-Dubai Intl.)
‪9 min drive‬

Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.

Expect exceptional service
Extra savings and perks for BONUS+ members

Learn more about VIP Access

Room options

Suite, 1 Bedroom - Exclusive access to the Horizon Club Lounge and breakfast

Exceptional

83 sq m
1 bedroom
Sea view
Sleeps 4
1 King Bed

Horizon Deluxe Room, 1 King Bed - Exclusive access to the Horizon Club Lounge and breakfast

Exceptional

45 sq m
Partial ocean view
Sleeps 4
1 King Bed

Horizon Deluxe, Room, 2 Single Beds

45 sq m
City view
Sleeps 2
2 Twin Beds

Horizon, Executive Room - Exclusive access to the Horizon Club Lounge and breakfast

Exceptional

55 sq m
Partial sea view
Sleeps 4
1 King Bed

Horizon, Premier Room - Exclusive access to the Horizon Club Lounge and breakfast

Exceptional

66 sq m
City view
Sleeps 4
1 King Bed

Deluxe Room, 1 King Bed, Sea View

Exceptional

45 sq m
Sea view
Sleeps 4
1 King Bed

Deluxe Room, 2 Single Beds, Sea View

Exceptional

45 sq m
Sea view
Sleeps 2
2 Twin Beds

Deluxe Room, 1 King Bed, Burj View

Exceptional

45 sq m
City view
Sleeps 4
1 King Bed

Deluxe Room, 2 Twin Beds, Burj View

Exceptional

45 sq m
City view
Sleeps 2
2 Twin Beds

Picture-Perfect Room

Exceptional

45 sq m
1 bedroom
City view
Sleeps 4
1 King Bed

Similar properties

Outdoor pool, open 7:00 AM to 9:00 PM, pool umbrellas, pool loungers

Pool
Spa
Kids pool
Parking included

includes taxes & fees

4 Oct - 5 Oct

About this property

Shangri-La Dubai

Luxury hotel with 5 restaurants and a full-service spa

5 restaurants, a full-service spa, and an indoor pool are available at this smoke-free hotel. Free WiFi in public areas and free valet parking are also provided. Other amenities include an outdoor pool, a health club, and a bar/lounge.

Shangri-La Dubai offers 302 air-conditioned accommodations with minibars and safes. A pillow menu is available. LED televisions come with premium satellite channels. Bathrooms include separate bathtubs and showers with deep soaking bathtubs, bathrobes, slippers, and bidets.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary newspapers and complimentary bottled water. Hypo-allergenic bedding and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

An outdoor tennis court and a health club are featured at the hotel. An indoor pool, an outdoor pool, and a children's pool are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Chi has massage/treatment rooms and couples treatment room(s). Services include deep-tissue massages, Swedish massages, Thai massages, and facials. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.

Our customers tell us they can't get enough of Shangri-La Dubai's great location. During your stay, you'll be within walking distance of City Walk. You'll find features like free WiFi in public areas and free valet parking, plus 5 restaurants.

Free WiFi and wired Internet
Free valet parking and self parking
Enjoy a bite to eat at Dunes Cafe, a buffet restaurant that serves international cuisine
Buffet breakfast served daily for a fee
Take a swim in the indoor and outdoor pools
Treat yourself to body treatments, facials, or reflexology at Chi
Services include babysitting, dry cleaning/laundry, and a concierge
Onsite recreation includes an outdoor tennis court, a gym, and a steam room
Guests have great things to say about the location and the helpful staff
13 minutes by foot from City Walk and a 4-minute drive from Dubai Aquarium & Underwater Zoo
Airport shuttle service available for a fee

Shangri-La Dubai offers its guests a full-service spa, an outdoor tennis court, and an indoor pool. There are 5 restaurants on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi and wired Internet.

A business center and meeting rooms are available. An outdoor pool, a children's pool, and a health club are also featured at the luxury Shangri-La Dubai. An airport shuttle (available 24 hours) is available for a fee. Self parking and valet parking are free.

This 5-star Dubai hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10:30 AM.

Dunes Cafe - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.

Hoi An - Onsite theme restaurant. Open daily.

Shang Palace - Onsite theme restaurant. Open daily.

Lobby Lounge - Onsite café. Open daily.

24-hour room service is available.

Property amenities

Internet

Available in all rooms: Free WiFi and wired internet
Available in some public areas: Free WiFi and wired internet

Parking and transport

Electric car charging station on site
24-hour return airport shuttle on request for a surcharge
Free self parking on site
Free valet parking on site
Wheelchair-accessible parking available

Food and drink

Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: AED 150 for adults and AED 150 for children
5 restaurants
A bar/lounge
A poolside bar
Couples/private dining

Restaurants on site

Dunes Cafe
Hoi An
Lobby Lounge
Shang Palace

Things to do

Children's pool
Fitness classes
Full-service spa
Health club
Indoor pool
Outdoor pool
Outdoor tennis court
Pilates classes
Racquetball/squash
Sauna
Steam room
Tennis lessons
Yoga classes

Family friendly

Art supplies
Children's pool
In-room babysitting
In-room cot
Indoor pool
Laundry facilities
Outdoor pool

Conveniences

24-hour front desk
Free newspapers in lobby
Gift shop/newsstand
Hair salon
Laundry facilities
Luggage storage
Safe at front desk

Guest services

Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Proposal/romance packages
Tour and ticket assistance
Turndown service

Business services

Business centre
Meeting rooms

Outdoors

Pool loungers
Terrace

Full-service spa

Aromatherapy
Body scrubs
Body wraps
Couples treatment rooms
Deep-tissue massages
Facials
Reflexology
Sauna
Spa open daily
Spa treatment rooms
Steam room
Swedish massages
Thai massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
2 accessible parking spaces
Lift (109 centimetre wide door)
Magnifying mirror
Stair-free path to entrance
Valet for wheelchair-equipped vehicles
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible business centre
Wheelchair-accessible concierge desk
Wheelchair-accessible gym
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible restaurant
Wheelchairs on site

At least 80% of food locally-sourced
Banquet hall
Biodegradable drinking straws available
Comprehensive food waste policy
Comprehensive recycling policy
Double-glazed windows
Local artist showcase
Locally-owned and organised tours and activities
No plastic drinking straws
No plastic water bottles
Reusable cups
Smoke-free property
Vegetarian breakfast available
Vegetarian dining options

Room amenities

Bedroom

Bedsheets provided
Blackout drapes
Free cot
Hypo-allergenic bedding
Pillow menu

Bathroom

Bidet
Deep soaking bathtub
Dressing gowns
Free toiletries
Hair dryer
Private bathroom
Separate bathtub and shower
Shampoo
Slippers
Soap
Toilet paper
Towels provided

Entertainment

LED TV with premium satellite channels

Food and drink

24-hour room service
Champagne service
Free bottled water
Minibar
Restaurant dining guides

Air conditioning
Connecting rooms available
Desk
Desk chair
Energy-saving switches in guestrooms
Free daily newspapers
Free local calls
Iron/ironing board on request
Laptop workspace
LED lighting
Phone
Safe
Water-efficient showers
Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 5:30 AM

Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation

Front desk staff will greet guests on arrival at the property

Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

Meals are not included in the half board rate for children ages 11 and under. Meals for children can be requested onsite for a surcharge.

Access methods

Staffed front desk

Pets

Pets and service animals are not allowed at Shangri-La Dubai

Children and extra beds

Children are welcome.

Rollaway/extra beds are available for AED 150.0 per night.

Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

A tax is imposed by the city: AED 20.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Fee for buffet breakfast: approximately AED 150 for adults and AED 150 for children
Airport shuttle fee: AED 350 per vehicle (one-way, maximum occupancy 3)
Rollaway bed fee: AED 150.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

This property affirms that it follows the cleaning and disinfection practices of Shangri-La Cares (Shangri-La)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Shangri-La Dubai offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 24 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.

The listed child breakfast fee applies to guests age 11 and younger.

Property Registration Number 1506855

If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
Registered guests are the only ones allowed to be in guestrooms.
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
Pets and service animals are not allowed on site.

Property is also known as

Dubai Hotel Shangri-la

Dubai Shangri-la

Dubai Shangri-la Hotel

Hotel Dubai Shangri-la

Hotel Shangri-la Dubai

Shangri-la Dubai

Shangri-la Dubai Hotel

Shangri-la Hotel Dubai

Shangri La Hotel Dubai

Shangri La Dubai

Shangri Hotel Dubai

Shangri Dubai

Shangri-La Dubai Hotel

Shangri-La Dubai Dubai

Shangri La Hotel Dubai

Shangri-La Dubai Hotel Dubai

Shangri-La Dubai Reviews

9.6

Exceptional

9.8/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

10/10 Excellent

Ciprian

26 Jun 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

GOOD

Stayed 5 nights in Jun 2025

10/10 Excellent

Nathasja

26 Jun 2025

Stayed 8 nights in May 2025

10/10 Excellent

Janay

26 Jun 2025

Stayed 3 nights in Jun 2025

10/10 Excellent

jemillastephenson

Travelled with family and small children

24 Jun 2025

Liked: Cleanliness, amenities, property conditions & facilities

Amazing customer service, clean hotel and great attention to detail. My family and I really enjoyed our stay.

Stayed 2 nights in Jun 2025

10/10 Excellent

JAMES ALEXANDER LLOYD

24 Jun 2025

Stayed 4 nights in Jun 2025

10/10 Excellent

Lisset

23 Jun 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 5 nights in Jun 2025

8/10 Good

Nidal

Business traveller

22 Jun 2025

Liked: Cleanliness, property conditions & facilities, room comfort

My Stay was not bad after i faced first issue when i arrived to hotel which i found out there is extra fee i have to bay which 80 AED , the room was clean but the carpet was not in good shape I believed require washing .room service was not changing towels and re-filling shampoo and body wash daily until i asked them or I requested

Stayed 4 nights in Jun 2025

10/10 Excellent

Patrick

Travelled with group

22 Jun 2025

Liked: Cleanliness, amenities, property conditions & facilities

Great Staff and service!

Stayed 4 nights in Jun 2025

8/10 Good

Suhaa, Kigali

Travelled with partner

21 Jun 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Always friendly and extremely welcoming. I’m currently at Shangrila Pudong in Shanghai and I cannot even try to compare it to Shangrila Dubai and it’s team. Thank you for always being so wonderful Shangrila Dubai! You’re the best so far. See you again soon!

Stayed 12 nights in May 2025

10/10 Excellent

Alvaro Juan

Travelled with family, Travelled with family and small children, Travelled with partner

21 Jun 2025

Liked: Cleanliness, amenities, property conditions & facilities

Wonderful place!❤️

Stayed 4 nights in Jun 2025

10/10 Excellent

Deisy Melissa

Travelled with partner

20 Jun 2025

Liked: Cleanliness, amenities, property conditions & facilities

I really enjoyed the stay at this hotel, staff were friendly and helpful. This hotel has some amazing views!!

Stayed 6 nights in Jun 2025

10/10 Excellent

Naresh

Travelled with partner

20 Jun 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Staff make you feel at home

Stayed 5 nights in Jun 2025

10/10 Excellent

Paulino Mora

20 Jun 2025

Liked: Cleanliness, amenities, property conditions & facilities

Very good service, breakfast was delicious. Staff are very polite and helpful. If i can rate this hotel 10 stars i would.. Amazing Experience. Thank you to all the staff from Shangri-la Dubai..Definately Recommended

Stayed 6 nights in Jun 2025

6/10 Okay

Saul

Business traveller

19 Jun 2025

Disliked: Cleanliness

Smoke infested hotel , old pool area, tired look generally , lovely staff, great area

Stayed 1 night in Jun 2025

10/10 Excellent

Michaela Elizabeth, Calgary

18 Jun 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

I had the absolute pleasure of staying at the Shanghri-La Dubai for 2 weeks. The property is beautiful and there’s lots of in dining options, the pool is stunning and the gym and spa facilities are fully equipped! The real highlight of this beautiful hotel is the staff, they went above and beyond to make my stay feel as if I was with family. I looked forward to greeting the staff every morning and at night, my housekeeper Priti was the sweetest along with all the dining staff. I am looking forward to coming back to Dubai soon and staying at the Shangri-La again

Stayed 13 nights in Jun 2025

10/10 Excellent

Courtney

Travelled with family and small children

18 Jun 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Shangri-La Dubai exceeded our expectations and proved to be an exceptional stay for our family of 4 during our time in Dubai. From the moment we arrived, the staff was warm, helpful and always readily available to assist. We stayed in a one bedroom suite with a stunning view of the Burj Khalifa and they wheeled in a twin bed that was neatly made in the living room for our 3 year old as well as a pack and play for our 18 month old to sleep in prior to our arrival. Our room was clean and stocked with EVERY toiletry item you could've needed along with L'Occitane soaps and lotions for use. Every employee from the doorman to our housekeeper was so kind and accommodating. The breakfast buffet each morning was plentiful - stocked with fresh fruits, yogurts, pastries and specialty items along with an omelet station and each time we ordered room service it was timely and delicious. I am SO glad that we chose this hotel over the other 5 star resorts that were mentioned as the best. They truly prioritize service and guest experience. Shangri-La has changed our idea of comfortability and will be our go-to hotel moving forward!

Stayed 4 nights in Jun 2025

10/10 Excellent

Cameo Jade

Travelled with partner

18 Jun 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Beautiful, professional just amazing!

Stayed 4 nights in Jun 2025

8/10 Good

Tajinder

Travelled with family

18 Jun 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Everything was fine, but the club music was very loud at night. Couldn’t get good sleep.

Stayed 2 nights in Jun 2025

10/10 Excellent

Lizbeth Paola

Travelled with group

17 Jun 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Customer service was phenomenal!

Stayed 9 nights in Jun 2025

10/10 Excellent

Jack

Travelled with family

17 Jun 2025

Liked: Cleanliness, amenities, property conditions & facilities

Amazing hotel

Stayed 12 nights in Jun 2025

10/10 Excellent

Alain, New York

Business traveller

17 Jun 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Amazing hotel. Service and staff are perfect. Thank you.

Stayed 4 nights in Jun 2025

10/10 Excellent

Modesty

17 Jun 2025

Liked: Cleanliness, amenities, property conditions & facilities

Loved it

Stayed 4 nights in Jun 2025

10/10 Excellent

Rory, Guildford

Business traveller

16 Jun 2025

Liked: Cleanliness, amenities, property conditions & facilities

Stayed 5 nights in Jun 2025

10/10 Excellent

Shah

Travelled with partner

15 Jun 2025

Liked: Amenities

They were very hospitable and accomodating. The buffet options were amazing.

Stayed 5 nights in Jun 2025

4/10 Poor

Oliver, Nairobi

Travelled with partner

15 Jun 2025

Liked: Cleanliness, amenities, property conditions & facilities

Disliked: Staff & service

The property is lovely, but the service element just wasn't there. With the exception of the Food & Beverage staff who are the only hotel staff who engaged and checked up on us the rest was disappointing. We got signed up to the Horizon Club then the hotel forgot about us, no follow ups, no personalization, the front desk charged our card when we had indicated not to because we wanted to pay in cash so check out was far from a delight. The concierge wouldn't show us around the hotel when we requested so we had to find our own way. Our room steward changed our linens with mouldy replacements. There's no attention to detail, we looked up other reviews and it seems it's a trend here. We loved the functional spaces around the hotel, however the room didn't have a full size mirror..lots of stuff not expected of a Dubai 5 Star Hotel. It's difficult to want to choose to come back to Shangri La Dubai. There's so much to love, but the service to go with it sadly does not exist.

Stayed 3 nights in Jun 2025