Shangri-La Residences and Apartments

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VIP Access

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Where to?

Dates

May 2025

June 2025

Deep-tissue massages, body wraps, body scrubs, facials

Overview
Rooms
Location
Policies

Wonderful

Popular amenities

Hot tub
Pool
Kitchen
Bar
Room service
Breakfast available

Explore the area

Sheikh Zayed Road, PO Box 75880, Dubai

Dubai Mall
‪5 min drive‬
Burj Khalifa
‪6 min drive‬
Dubai World Trade Centre
‪7 min drive‬
Dubai (DXB-Dubai Intl.)
‪21 min drive‬

Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.

Expect exceptional service
Extra savings and perks for BONUS+ members

Learn more about VIP Access

Room options

Free minibar items, in-room safe, desk, blackout curtains

Apartment, 3 Bedrooms

Partial sea view
222 sq m
Sleeps 9
1 King Bed, 1 Queen Bed and 2 Twin Beds

Microwave, coffee/tea maker, electric kettle, cookware/dishes/utensils

Apartment, 2 Bedrooms

City view
168 sq m
Sleeps 7
1 King Bed and 2 Twin Beds

Studio

City view
50 sq m
Sleeps 4
2 Twin Beds OR 1 King Bed

Executive Studio

City view
68 sq m
Sleeps 4
1 King Bed

Similar properties

Pool
Spa
Kids pool
Parking included

for 1 room

includes taxes & fees

13 May - 14 May

About this property

Luxury hotel with a full-service spa and free valet parking

A full-service spa, an indoor pool, and an outdoor pool are available at this smoke-free hotel. Free WiFi in public areas and free valet parking are also provided. Additionally, a restaurant, 3 bars/lounges, and a fitness center are onsite.

Shangri-La Residences and Apartments offers 428 air-conditioned accommodations with minibars (stocked with some free items) and minibars. Televisions come with premium satellite channels. Accommodations at this 5-star hotel have kitchenettes with microwaves, cookware/dishes/utensils, and coffee/tea makers. Bathrooms include shower/tub combinations with deep soaking bathtubs, bathrobes, slippers, and bidets.

This Dubai hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and safes, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and complimentary toiletries. Irons/ironing boards and hair dryers can be requested. A nightly turndown service is provided and housekeeping is offered daily.

An indoor pool, an outdoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include an outdoor tennis court, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, The Spa at Shangri-La. Services include deep-tissue massages, facials, body wraps, and body scrubs. The spa is open daily.

During your stay at Shangri-La Residences and Apartments, you'll be within walking distance of City Walk. Enjoy features like free WiFi in public areas and free valet parking, plus 3 bars.

Free WiFi
Free valet parking and self parking
Enjoy a bite to eat at Dunes Cafe, a café that serves international cuisine
Buffet breakfast served daily for a fee
Take a swim in the indoor and outdoor pools or soak in the hot tub
Indulge with facials, body scrubs, or deep-tissue massages at The Spa at Shangri-La
Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
Onsite recreation includes an outdoor tennis court, a gym, and a sauna
Just a 3-minute drive from City Walk and 5 minutes from Dubai Mall
Airport shuttle service available for a fee

Shangri-La Residences and Apartments offers its guests a full-service spa, an outdoor tennis court, and an indoor pool. Along with a restaurant, there's a snack bar/deli on site. You can unwind with a drink at one of the 3 bars/lounges. A computer station is on site and WiFi is free in public spaces.

There's an onsite business center. An outdoor pool, a children's pool, and a hot tub are also featured at the luxury Shangri-La Residences and Apartments. An airport shuttle (available 24 hours) is available for a fee. Self parking and valet parking are free.

This 5-star Dubai hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 6:00 AM to 10:00 AM.

Dunes Cafe - This café specializes in international cuisine and serves breakfast, lunch, and dinner. A children's menu is available.

Hoi An - This restaurant specializes in Vietnamese cuisine and serves dinner only. Open daily.

Shang Palace - This restaurant specializes in Chinese cuisine and serves dinner only. Open select days.

24-hour room service is available.

Languages

Arabic, Chinese (Mandarin), Dutch, English, Filipino, French, German, Hindi, Italian, Portuguese, Russian, Spanish, Vietnamese

Property amenities

Internet

Available in all rooms: Free WiFi and wired internet
Available in some public areas: Free WiFi

Parking and transport

24-hour return airport shuttle on request for a surcharge
Free self parking on site
Free valet parking on site

Food and drink

Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: AED 120 for adults and AED 120 for children
3 bars/lounges
A restaurant
Snack bar/deli

Restaurants on site

Dunes Cafe
Hoi An
Shang Palace

Things to do

Children's pool
Full-service spa
Gym
Hot tub
Indoor pool
Outdoor pool
Outdoor tennis court
Racquetball/squash
Sauna

Family friendly

Children's pool
Free cot
In-room kitchenette
In-room microwave
Indoor pool
Laundry facilities
Outdoor pool
Rollaway/extra bed (surcharge)
Snack bar/deli

Conveniences

24-hour front desk
Free newspapers in lobby
Hair salon
Laundry facilities
Luggage storage
Safe at front desk

Guest services

Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Tour and ticket assistance
Turndown service

Business services

Business centre
Computer station
Conference centre

Outdoors

Pool loungers
Terrace

Full-service spa

Body scrubs
Body wraps
Deep-tissue massages
Facials
Spa open daily

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lift
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible concierge desk
Wheelchair-accessible path to lift
Wheelchair-accessible registration desk
Wheelchairs on site

Room amenities

Bedroom

Bedsheets provided
Blackout drapes
Free cot
Rollaway/extra bed (surcharge)

Bathroom

Bidet
Deep soaking bathtub
Dressing gowns
Free toiletries
Hair dryer (on request)
Private bathroom
Shampoo
Shower/bathtub combination
Slippers
Soap
Toilet paper
Toothbrush and toothpaste
Towels provided

Entertainment

TV with premium satellite channels

Food and drink

24-hour room service
Coffee/tea maker
Cookware, dishware, and utensils
Electric kettle
Free bottled water
Free minibar (limited items)
Kitchenette
Microwave
Restaurant dining guides

Air conditioning
Desk
Energy-saving switches in guestrooms
Free local calls
Iron/ironing board on request
LED lighting
Phone
Safe
Water-efficient showers
Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime

Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation

Front desk staff will greet guests on arrival at the property

Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

Access methods

Staffed front desk

Pets

Pets and service animals are not allowed at Shangri-La Residences and Apartments

Children and extra beds

Children are welcome.

Rollaway/extra beds are available for AED 150 per night.

Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

A tax is imposed by the city: AED 20.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Fee for buffet breakfast: approximately AED 120 for adults and AED 120 for children
Airport shuttle fee: AED 350 per vehicle (one-way, maximum occupancy 1)
Rollaway bed fee: AED 150 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Shangri-La Residences and Apartments offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 24 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.

The listed child breakfast fee applies to guests age 11 and younger.

We should mention

Pets and service animals are not allowed on site.

Property is also known as

Shangri-La Residences Apartments Dubai

Shangri-La Residences Apartments

Shangri-La Residences Dubai

Shangri Residences Apartments

Shangri-La Residences and Apartments Hotel

Shangri-La Residences and Apartments Dubai

Shangri-La Residences and Apartments Hotel Dubai

Shangri-La Residences and Apartments Reviews

9.0

Wonderful

9.0/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

10/10 Excellent

Christine

7 Jan 2025

Liked: Cleanliness, staff & service, property conditions & facilities

The staff are very friendly, personalised service, amazing Chinese restaurant

Stayed 7 nights in Dec 2024

8/10 Good

Weiyou

Travelled with family

3 Jan 2025

Liked: Cleanliness, staff & service

The place is located in a convenient location. However, the property is showing its age. Our room was spacious, but it could use a good facelift. The staff members on the other hand are very friendly and helpful. The breakfast service at the lounge is also very good, although the seating space is quite limited. The gym facility and the pools are not of ideal size, especially the skypool on the 42nd floor was so tiny I would not even want to get into the water there. So overall our experience at this hotel was mixed. Friendly staff and good (but not execellent) services, while the facility can be a lot better to match the brand.

Stayed 8 nights in Dec 2024

6/10 Okay

Waqas

Travelled with family

15 Dec 2024

Old property. The first room they had allocated to us was supposed to be non smoking but it was smelling like a shisha bar.

Stayed 1 night in Dec 2024

8/10 Good

Matthew

4 Dec 2024

Stayed 5 nights in Nov 2024

8/10 Good

Manish

13 Nov 2024

Stayed 4 nights in Oct 2024

10/10 Excellent

Gerlie

Travelled with partner

26 Oct 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

We loved our stay and enjoyed the breakfast

Stayed 4 nights in Oct 2024

10/10 Excellent

ALI

18 Aug 2024

Stayed 14 nights in Aug 2024

10/10 Excellent

Nigel

Travelled with family

7 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing stay and the staff were incredibly friendly and helpful. I would recommend the Shangri-La to any families traveling to Dubai. 5-star all round!

Stayed 3 nights in Jul 2024

10/10 Excellent

Mariam

Travelled with partner

18 Jul 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The location is amazing, easily accessible by metro to rest of Dubai. The staff from the doormen to the waiters to the chef exceptional team!! Would highly recommend and would definitely return!!

Stayed 5 nights in Jun 2024

10/10 Excellent

Lue, Sacramento

5 Jun 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Very good place to in Dubai, I’ll come back on my next trip

Stayed 2 nights in Jun 2024

10/10 Excellent

warren

Travelled with family

6 Jan 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 3 nights in Jan 2024

10/10 Excellent

Odelia

Travelled with family and small children

10 May 2023

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 7 nights in Apr 2023

10/10 Excellent

Eran

Travelled with family

26 Dec 2022

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 5 nights in Dec 2022

4/10 Poor

Kailey

Travelled with group

17 Oct 2022

Liked: Staff & service

Disliked: Amenities, property conditions & facilities

I expected a 5 star and it was a 3 star. The whole 20th floor and our room smelled like cigarettes with plug in purifiers in the halls. No sound proofing so woke up to the prayers outside on the loud speakers at 5:30am everyday. The washing machine cord was duck taped to the ground around around the toilet in the powder room. The positives were the lobby was beautiful and concierge and check in staff was friendly, efficient and helpful.

Stayed 6 nights in Oct 2022

10/10 Excellent

Meyani

Travelled with family

28 Sept 2022

Liked: Staff & service, amenities, property conditions & facilities

From an American standpoint and someone that is very meticulous. I sent 5 of my adult children to Dubia ages 22-25 and from the moment they arrived they were in complete awe of the property! I received numerous videos and pictures of the lobby as well as the apartment and it superseded all online photos. My children were raised with the finer things and this was definitely on point. I can’t wait to visit.

Stayed 5 nights in Sep 2022

6/10 Okay

Amer, Bradenton

Travelled with partner

26 Sept 2022

Liked: Staff & service, amenities, property conditions & facilities

The studio apartment condition doesn’t compare to the hotel which is well maintained. There was unpleasant smell from the beginning in the room and halls. Better to stay in the hotel rooms than apartments/ studios.

Stayed 3 nights in Sep 2022

6/10 Okay

Maria-Nazare

11 Aug 2022

Liked: Cleanliness, staff & service

Disliked: Amenities, property conditions & facilities

Old bathroom, no standing shower, sliding and dangerous bathtub to be used as a standing shower. After my complain, they switched me to another room but smaller than the executive apartment I had rented.

Stayed 6 nights in Aug 2022

8/10 Good

maria

27 Jun 2022

Stayed 1 night in Jun 2022

8/10 Good

maria

27 Jun 2022

Liked: Cleanliness, staff & service, amenities

Stayed 1 night in Jun 2022

8/10 Good

Sahil

Travelled with family

23 Jun 2022

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Nice place to stay.

Stayed 2 nights in Jun 2022

10/10 Excellent

Ahmad

5 Feb 2022

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Amazing staff, amazing location amazing room

Stayed 2 nights in Jan 2022

10/10 Excellent

raja

Travelled with group

16 Dec 2021

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent Accommodation. Highly Recommended

My whole experience was absolutely amazing, staff were friendly and the hotel looked and appeared to be well kept clean. Management were well professional and i loved being part of the Christmas tree lighting ceremony. It made me feel more valued and part of the hotel family group.

Stayed 6 nights in Dec 2021