"The best thing about Sherston grand was their staff. They seem to be on a mission to make you feel wonderful about your stay in the hotel. Of course b ... " More
6 Feb 2020 by Ling
We are delighted to have been your chosen hotel during your recent stay in Dubai. It was truly a pleasure to serve you. Commitment to service and guest satisfaction is a main focus and we are delighted to receive a 5 out of 5 rating from you. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. We also shared your kind words with the team and all of them were really happy and touched that they were able to make your stay a really memorable one. Thank you for staying at the Sheraton Grand Hotel, Dubai and we hope you choose to create more memories with us whenever your travels bring you back to Dubai.
14 Nov 2019 by General Manager
Dear valued guest, Thank you for rating us! We look forward to your next visit. Kind regards, General Manager Sheraton Grand Hotel, Dubai
21 Jul 2019 by General Manager
Dear Bev, Thank you for rating us! We are delighted to know you loved the apartment allocated by our associates and you had an amazing stay at the hotel. We hope to have the opportunity to welcome you back again for an even better experience. Kind regards, General Manager Sheraton Grand Hotel, Dubai
21 Jul 2019 by General Manager
Dear valued guest, Thank you for giving us a perfect rating! We are delighted to know you continuously choose our hotel for a perfect stay and we managed to exceed your expectations once again! We look forward to welcoming you back again soon for an even better experience! Kind regards, General Manager Sheraton Grand Hotel, Dubai
9 Jun 2019 by General Manager
Dear Richard, Thank you for taking time to write us a review. We are delighted to know you had such a lovely time while at the hotel and you appreciate the cleanliness of the room allocated as well as the service and hospitality provided by our associates. We look forward to your next visit. Kind regards, General Manager Sheraton Grand Hotel, Dubai
8 May 2019 by General Manager
Dear valued guest, Thank you for rating us. We look forward to your next visit. Kind regards, General Manager Sheraton Grand Hotel, Dubai
6 May 2019 by General Manager
Dear valued guest, Thank you for giving us a perfect rating. We are delighted to know you had a wonderful experience at the hotel. We look forward to welcoming you back again soon for an even better experience. Kind regards, General Manager Sheraton Grand Hotel, Dubai
21 Apr 2019 by General Manager
Dear Pal, Thank you for taking time to give us a review. It is great to know that you loved the location, Sheraton Club Lounge and facilities as well breakfast experience. We look forward to welcoming you back again soon for an even better experience. Kind regards, General Manager Sheraton Grand Hotel, Dubai
18 Apr 2019 by General Manager
Dear valued guest, Thank you for rating us. We are glad to know that you had a wonderful time while at the hotel. We look forward to welcoming you back again for an even better experience. Kind regards, General Manager Sheraton Grand Hotel, Dubai
Sheraton Grand Hotel, Dubai offers its guests a full-service spa, an outdoor pool, and a sauna. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces. Business amenities include a 24-hour business centre, 8 meeting rooms, and limo/town car service. Event space at this hotel measures 4026 square feet (374 square metres) and includes conference space. A kids' pool, a fitness centre, and spa services are also featured at the luxury Sheraton Grand Hotel, Dubai. Self parking and valet parking are free. This 5-star Dubai hotel is smoke free.
Available in all rooms: Free WiFi , Wired internet access (surcharge) , High-speed internet access
Available in some public areas: Free WiFi
Free self parking , Free valet parking
Sheraton Grand Hotel, Dubai offers 654 air-conditioned accommodations with minibars and laptop-compatible safes. A pillow menu is available. 42-inch LCD televisions come with premium cable channels. Bathrooms include a separate bath and shower, dressing gowns, slippers and bidets. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.
For a fee, guests can enjoy a buffet breakfast daily from 6:00 AM to 10:30 AM.
Feast – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner.
&More by Sheraton – This café serves breakfast, lunch and dinner. Open daily.
Dawn & Dusk – This bar specialises in barbecue and serves breakfast, lunch and dinner. Open daily.
Sheraton Club Lounge – This lobby lounge specialises in international cuisine and serves breakfast and light fare. Open daily.
Miss Lily's – This restaurant specialises in Caribbean cuisine and only serves dinner. Open daily.
A complimentary food shopping service is offered and 24-hour room service is available.
An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a fitness centre.
The recreational activities listed below are available either on-site or nearby; fees may apply.
Soul Wellness & Spa has 10 treatment rooms. Services include deep-tissue massages, hot stone massages, Swedish massages and facials. The spa is equipped with a sauna and a steam room. The spa is open daily.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Guests will receive an email 48 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival.
Guests will receive an email 48 hours before arrival with check-in information. Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property accepts Visa, Mastercard, American Express, Diners Club, JCB International and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and window guards in all accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Eco-certified property
This property participates in Green Key – a programme that measures the property's impact on one or more of the following: environment, community, cultural-heritage and the local economy.