Swissôtel Al Murooj Dubai

5.0 star property

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Photo gallery for Swissôtel Al Murooj Dubai

Courtyard
Exterior
Lobby
3 restaurants, breakfast, lunch, dinner served; international cuisine
3 restaurants, breakfast, lunch, dinner served; international cuisine

Popular amenities

  • Hot tub
  • Bar
  • Room service
  • Spa

Explore the area

Map
Al Mustaqbal Steet, Opposite The Dubai Mall Downtown Dubai, Dubai, United Arab Emirates, 117546
  • Dubai Mall
    ‪4 min walk‬
  • Dubai Aquarium & Underwater Zoo
    ‪6 min walk‬
  • Burj Khalifa
    ‪10 min walk‬
  • Dubai (DXB-Dubai Intl.)
    ‪10 min drive‬

Room options

Deluxe Room, 1 King Bed

9.0 out of 10
Wonderful
(4 reviews)
  • 42 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Deluxe Twin Room, 2 Single Beds

  • 42 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

Deluxe Suite

  • City view
  • Sleeps 6
  • 1 Double Bed

Apartment, 3 Bedrooms

8.4 out of 10
Very good
(6 reviews)
  • 200 sq m
  • City view
  • Sleeps 8
  • 2 King Beds and 2 Twin Beds

Penthouse, Multiple Beds

  • Sleeps 8
  • 3 Double Beds

Apartment, 1 Bedroom

8.0 out of 10
Very good
(1 review)
  • 50 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

Apartment, 3 Bedrooms

  • 200 sq m
  • City view
  • Sleeps 8
  • 1 King Bed and 4 Twin Beds

Apartment, 2 Bedrooms

8.0 out of 10
Very good
(1 review)
  • 145 sq m
  • City view
  • Sleeps 6
  • 1 King Bed and 2 Twin Beds

Apartment, 3 Bedrooms (Duplex)

  • City view
  • Sleeps 8
  • 3 Double Beds

Apartment, 2 Bedrooms

  • 145 sq m
  • City view
  • Sleeps 6
  • 1 King Bed and 2 Twin Beds

2 Bedroom Apartments - New Year Gala Dinner

  • 145 sq m
  • City view
  • Sleeps 6
  • 1 King Bed and 2 Twin Beds

Classic Twin Room, 2 Single Beds

7.6 out of 10
Good
(16 reviews)
  • 42 sq m
  • Sleeps 3
  • 2 Twin Beds

2 Bedroom Apartments - Ramadan Iftar Offer

  • City view
  • Sleeps 6
  • 1 King Bed and 2 Twin Beds

Swiss, Premium Room, 1 King Bed

  • 42 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Classic Room, 1 King Bed

8.8 out of 10
Excellent
(34 reviews)
  • 42 sq m
  • Sleeps 3
  • 1 King Bed

Swiss, Executive Room, 1 King Bed

10.0 out of 10
Exceptional
(2 reviews)
  • 42 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Swiss, Executive Twin Room, 2 Single Beds

  • 42 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

Similar properties

About this property

Swissôtel Al Murooj Dubai

Luxury hotel with 3 restaurants and a full-service spa
3 restaurants, a full-service spa, and an outdoor pool are available at this smoke-free hotel. Free WiFi in public areas and free valet parking are also provided. Other amenities include 2 bars/lounges, a health club, and a poolside bar. Housekeeping is available on request.
Swissôtel Al Murooj Dubai offers 392 air-conditioned accommodations with minibars and safes. Each accommodation is individually furnished. A pillow menu is available. This Dubai hotel provides complimentary wireless Internet access.

Bathrooms include showers, bathrobes, slippers, and bidets. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

An outdoor tennis court and a health club are featured at the hotel. An outdoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.

Children under 18 years old are not allowed in the swimming pool, health club, or fitness facility without adult supervision. Guests under 18 years old are not allowed in the health club, fitness facility, or hot tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages and body treatments. The spa is open daily.
Swissôtel Al Murooj Dubai's great location gets high marks from our customers. During your stay, you're just a quick walk from Dubai Mall. You'll find features like free WiFi in public areas and free valet parking, plus 3 restaurants.
  • Free WiFi
  • Free valet parking and self parking
  • Enjoy international cuisine at Makan, one of the property's 3 restaurants and 2 bars/lounges
  • To-go breakfast served daily for a fee
  • Take a swim in the outdoor pool or soak in the hot tub
  • Indulge with massages or body treatments at the spa
  • Services include babysitting, supervised childcare, and a lifeguard on site
  • Onsite recreation includes an outdoor tennis court, a gym, and a steam room
  • Guests have great things to say about the helpful staff and the location
  • Within a 15-minute walk of Dubai Mall and Burj Khalifa
Swissôtel Al Murooj Dubai offers its guests a full-service spa, an outdoor tennis court, and an outdoor pool. There are 3 restaurants and 2 coffee shops/cafes, as well as a snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. WiFi and wired Internet are free in public spaces.

Business amenities include a business center and 7 meeting rooms. A children's pool, a health club, and a hot tub are also featured at the luxury Swissôtel Al Murooj Dubai. You'll have access to the outdoor pool at a partner property. Self parking and valet parking are free.

This 5-star Dubai hotel is smoke free.

For a fee, guests can enjoy to-go breakfast daily from 6:30 AM to 10:30 AM.
Makan - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Mawal Restaurant - This restaurant specializes in Middle Eastern cuisine and serves dinner only. Open daily.
Anees - Onsite restaurant. Open daily.
Double Decker - This pub specializes in British cuisine. Guests can enjoy alfresco dining (weather permitting). Open daily.
Late night fare is available from 24-hour room service.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Arabic, English, Filipino, French, German, Hindi, Polish, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Daily breakfast to-go available 6:30 AM to 10:30 AM for a fee: AED 120 for adults and AED 60 for children
  • 2 bars/lounges
  • 2 coffee shops/cafes
  • 3 restaurants
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Anees
  • Double Decker
  • Makan
  • Mawal Restaurant

Things to do

  • Bicycle rentals
  • Billiards/pool table
  • Children's pool
  • Designer stores
  • Full-service spa
  • Golf
  • Health club
  • Hot tub
  • Outdoor pool
  • Outdoor pool (guest access)
  • Outdoor tennis court
  • Playground
  • Racquetball/squash
  • Sauna
  • Shopping
  • Steam room
  • Tennis lessons

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • Laundry facilities
  • Lifeguards on site
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • 7 meeting rooms
  • Business centre
  • Conference centre

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Full-service spa

  • Body treatments
  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Low-height electrical sockets in bathroom
  • Magnifying mirror
  • No lift
  • Valet for wheelchair-equipped vehicles
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible public bathroom

More

  • 14 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Lifeguards
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Pillow menu

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • TV

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Desk chair
  • Free weekday newspapers
  • Individual furnishings
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 2:00 PM
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Guests will receive an email within 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
The listed city/local tax comprises the 'Tourism Dirham Fee' charged by the city for all accommodations, collected at the property. This fee increases per night for each additional bedroom in the accommodation. The listed mandatory tourism fee covers the additional fee charged at the property for 3-bedroom accommodations. The additional fee charged at the property for 2-bedroom accommodations is AED 20 per night.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for AED 150.0 per night.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AED 300 per accommodation, per stay
  • New Year's Day (January 1) Gala Dinner per adult: AED 1130
  • New Year's Day (January 1) Gala Dinner per child: AED 656 (from 5 to 12 years old)
  • A tax is imposed by the city: AED 20.00 per accommodation, per night

We've listed all charges provided to us by the property.

The listed city/local tax comprises the 'Tourism Dirham Fee' charged by the city for all accommodations, collected at the property. This fee increases per night for each additional bedroom in the accommodation. The listed mandatory tourism fee covers the additional fee charged at the property for 3-bedroom accommodations. The additional fee charged at the property for 2-bedroom accommodations is AED 20 per night.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: approximately AED 120 for adults and AED 60 for children
  • Rollaway bed fee: AED 150.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Guests will receive an email 48 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child 11 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Roda Al Murooj Hotel Dubai
Roda Al Murooj Hotel
Roda Al Murooj Dubai
Al Murooj Rotana Dubai
Al Murooj Rotana
Roda Al Murooj
Swissôtel Al Murooj
Swissotel Al Murooj Dubai
Swissôtel Al Murooj Dubai Hotel
Swissôtel Al Murooj Dubai Dubai
Swissôtel Al Murooj Dubai Hotel Dubai

Swissôtel Al Murooj Dubai Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 522 out of 1000 reviews
Rating 8 - Good. 248 out of 1000 reviews
Rating 6 - Okay. 114 out of 1000 reviews
Rating 4 - Poor. 60 out of 1000 reviews
Rating 2 - Terrible. 56 out of 1000 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

lovepreet

Travelled with family, Travelled with family and small children, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Nice and affordable place to stay if u want to exlore dubai downtown.
Stayed 4 nights in Apr 2025

10/10 Excellent

Daniel

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
If you want to walk to Dubai Mall it will take you 15mins just to cross the road, the traffic is mental.
Stayed 4 nights in May 2025

6/10 Okay

Razwan

Business traveller
Liked: Staff & service
Stayed 5 nights in Apr 2025

10/10 Excellent

Balveer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding Service and Hospitality – A Truly Memorable Stay! I recently stayed at Swissôtel Al Murooj Dubai, and I can honestly say it was one of the best hotel experiences I’ve had in Dubai. From start to finish, the service was absolutely top-notch. The reception team were incredible—so friendly, professional, and helpful. They made the check-in process quick and easy, and were always available to assist with anything I needed throughout my stay. It really set the tone for what turned out to be a fantastic visit. I also want to give a big shoutout to the pool attendants, who were consistently attentive and courteous. Whether it was bringing fresh towels, helping find a great spot by the pool, or simply offering a warm smile, their service was flawless. And of course, I can’t forget the room cleaning staff. Every day I returned to a beautifully cleaned and organized room. The attention to detail was impressive, and it truly added to the comfort and luxury of the stay. This hotel exceeded all expectations—not just because of its excellent location and amenities, but because of the amazing staff who genuinely care about the guest experience. I highly recommend Swissôtel Al Murooj to anyone visiting Dubai. I’ll definitely be returning!
Stayed 3 nights in Apr 2025

10/10 Excellent

marioye

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The one thing that stood out about this hotel if nothing else was the customer service I cannot rate this hotel any higher than I’ve rated them if I’m able to rate them 100 I would. From check-in to check out, the entire staff went above and beyond to help make our trip memorable. Rupa at the front desk was helpful in giving us tips on where to go and what to do. the 2 managers at the front desk, I don’t remember either names, but they were also beyond helpful. I know the hotel is going through some renovations and I look forward to return soon . Thank you all for making this a wonderful vacation.
Stayed 6 nights in Apr 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Apr 2025

10/10 Excellent

Eldiiar

Liked: Cleanliness, staff & service
Stayed 2 nights in Mar 2025

10/10 Excellent

Kristen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property, room, staff, everything! They had a breakfast buffet each morning, and although it was good, it was a little chaotic. Perhaps a better way to direct a line around it, especially for the omelette station would help with people cutting or shoving themselves in front of others would help. Otherwise we loved and enjoyed everything else!
Stayed 3 nights in Apr 2025

2/10 Terrible

husnain

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I spent 4 nights there they were doing construction on the upper floor from morning 7am to until idk when because I would leave my room at 11am. I wouldn’t sleep all night or the morning because they have club and people raving there car so loud. Also the room service was bad. Complained 3-4 time all they had to offer was free ride to airport.
Stayed 4 nights in Apr 2025

10/10 Excellent

Tanya

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The Perfect Stay

My stay was amazing! My room was gorgeous and clean. I loved the fish tank in the hotel lobby too! The staff was amazing! Ahmed, the hotel manager, made sure everything was perfect! Michael made sure there was a shuttle waiting for us at the airport. The drivers were all professional and nice. The hotel was in walking distance to everything! The surrounding area was safe and the hotel staff made sure we had sure we had proper directions to sites and car arrangements for sites that were far away. Make sure you attend seafood night at the hotel. The food was incredible! Also, the Coco lounge on site was incredible too. Claire, the hostess was so nice. The food was great too. The aesthetics were perfect.
Stayed 2 nights in Apr 2025

10/10 Excellent

Boye Gustavsen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 9 nights in Mar 2025

4/10 Poor

Vidhi

Travelled with family
Liked: Staff & service
We booked a room with 2 beds but they said they messed up booking and gave us a room with single bed. There was construction somewhere around hotel that started at 8am daily and it got very loud and we couldn’t sleep . We requested to move to a higher floor but once again got the same reply that no room is available.
Stayed 6 nights in Apr 2025

10/10 Excellent

Humaira

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful staff who offered to take our luggage to the rooms.. Thrre was daily cleaning of rooms and breakfast buffet was very good.
Stayed 4 nights in Apr 2025

10/10 Excellent

Alexander, Brooklyn

Liked: Staff & service, property conditions & facilities
great rooms great service
Stayed 7 nights in Mar 2025

10/10 Excellent

John

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Mar 2025

10/10 Excellent

Kulbir

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

10/10 Excellent

zaiga

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Close to Dubai Mall

A variety of sights and shops within easy walking distance. Not much in 'cafe', but the Mall is nearby for meals. Pity the Metro is not more convenient. Took taxi to and from airport.
Stayed 2 nights in Dec 2024

10/10 Excellent

Paraschiv

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed staying here
Stayed 7 nights in Mar 2025

10/10 Excellent

Amy, Hickman

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2025

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was fabulous at this lovely hotel. Enjoyed every minute. Staff were so helpful
Stayed 5 nights in Mar 2025

10/10 Excellent

jeries george

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2025

2/10 Terrible

Hasan

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I have been staying at Al murooj every year and never had an issue. Unfortunately this time it was a horrendous experience. I usually stay at the hotel but this time wanted to try the apartments since I wanted a bigger space. But when I went in it was the most old and disgusting thing I’ve ever seen. So told the Manager if there is a way she can move us to the hotel and that we are loyal customers. Unfortunately she wasn’t helpful at all. I think she should’ve worked something out with us bc this was always our go to hotel in Dubai and now we’ll never stay there ever again after this experience.
Stayed 5 nights in Mar 2025

10/10 Excellent

Hanna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wery good experience! Location of this hotel was perfect.
Stayed 2 nights in Mar 2025

8/10 Good

tomas, Coto de Caza

Stayed 2 nights in Mar 2025

10/10 Excellent

KETAN

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was an excellent stay would stay again . Staff was excellent
Stayed 5 nights in Mar 2025