4.1 out of 5

"First night we were In very small rooms. We also had requested adjoining rooms and didn't get them. There was a constant humming noice in the room as ... " More

By a verified traveller on Thu 20 Apr 2017

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Hotel Description

Our customers tell us they enjoy The Shelbourne Dublin, A Renaissance Hotel's good location. During your stay, you're just a quick walk from St. Stephen's Green. 2 restaurants, 2 bars and a full-service spa are available. Built in 1824, this 5-star hotel has 265 rooms over 8 floors. Each room includes amenities such as free WiFi and an LED TV.

  • Air-conditioned rooms with 24-hour room service, LED TVs and minibars
  • Free WiFi and wired Internet
  • Grab something to eat at one of the 2 restaurants, or stop for a drink at one of the 2 bars/lounges
  • Full breakfast served daily for a fee
  • Valet parking available for a fee
  • Take a swim in the indoor pool
  • Treat yourself to hot stone massages, body wraps or body scrubs at The Spa at The Shelbourne
  • Services include dry cleaning/laundry, concierge services and tour or ticket assistance
  • On-site recreation includes a health club, yoga classes and aerobics classes
  • Guests speak favourably about the helpful staff and the room service
  • Steps from St. Stephen's Green and 11 minutes on foot from Trinity College

Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
€188 per night

Suite, 1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 King Bed, Balcony, No View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 2 Max

The Shelbourne Dublin, A Renaissance Hotel ratings based on 21 verified reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for The Shelbourne Dublin, A Renaissance Hotel

Everyone (9) Couples (7) Family (3) Friends (2)
1 out of 5

Posted by on 15 Jan 2019

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5 out of 5

Posted by on 7 Jan 2019

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5 out of 5

Posted by on 11 Dec 2018

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4 out of 5
First night we were In very small rooms. We also had requested adjoining rooms and didn't get them. There was a constant humming noice in the room as well which left us with little too no sleep. However when I spoke with the staff about this the next day they very quickly rectified the situation by moving us too more spacious adjoining rooms.

Posted by on 20 Apr 2017

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5 out of 5
Fabulous hotel fabulous staff Room was much smaller than expected for 5 star hotel

Posted by on 14 Feb 2017

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5 out of 5

pure class.

this was a very special occasion for us and the hotel pulled out all the stops.the room was amazing and the staff could not have been metter.i have stayed in many 5 star hotels around the world but this was the best

Posted by on 23 Jan 2017

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5 out of 5

Excellent hotel

Pros: The hotel was clean, beautiful and the staff were very friendly and helpful.i have wanted to stay here since visiting for afternoon tea as a child!
Cons: Our room (465) was near an AC system - it was quite noisy, but as we weren't overloooking the street it was otherwise quiet- not a great view!!!
Location: Excellent location, we know Dublin well and it was so nice to be in the heart of the city. A quick stroll to Trinity, Stephen's Green and Graftin St
Staff were so friendly and helpful- especially valet parking, helping me unload bags and get settled into our room. We travelled with a baby and everyone was so considerate and helpful with him. The room had everything you could want- iron, hairdryer, tea and coffee and lovely toiletries in the bathroom. Everything was spotless.

Posted by , from Belfast, Northern Ireland on 1 Nov 2016

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5 out of 5

Yvonne's 50th birthday

I can priase the Hotel and staff , in fact the overall experience highly enough .Their friendly and effecient approach made our stay an experience that we will repeat again .From the refreshing glass of lemonade while checking in to the the arrival of some biscutes on a "happy birthday" dish added to a wonderful experience .

Posted by , from mcc on 22 Aug 2016

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5 out of 5

Truly luxurious

We enjoyed every bit of our stay. The facilities in the room were impeccable. The staff were quite helpful. The restaurant was great with fantastic food. Overall excellent experience

Posted by , from London on 1 Aug 2016

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4 out of 5

A Special Family treat

This was a Christmas treat for myself and my 11 yr old twin daughters and 12 yr old Goddaughter - a trip to Dublin combining the Xfactor live tour in the 3 arena. Staying in the Shelbourne made it the most special adventure imaginable. I believe the kids will be telling their grandchildren about it in many years to come. The staff treated us so wonderfully. The breakfast was a banquet of delights. A swim in the lovely leisure centre pool was an added treat. Thank you!

Posted by on 29 Feb 2016

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About the The Shelbourne Dublin, A Renaissance Hotel

Location 27 St. Stephen's Green North, Dublin, Dublin 2

Renovations + Closures

The property will be renovating from 06 January 2019 until 05 April 2019 (completion date subject to change). The following areas are affected:

  • Exterior
  • Front desk
  • Lobby

During renovations, the hotel will make every effort to minimise noise and disturbance.

Property Features

The Shelbourne Dublin, A Renaissance Hotel offers its guests a full-service spa, an indoor pool, and a health club. There are 2 restaurants on site. You can unwind with a drink at one of the 2 bars/lounges. A 24-hour business centre and a limo/town car service are available. Event space at this hotel measures 11238 square feet (1044 square metres) and includes conference centres. Spa services, tour or ticket assistance, and multilingual staff are also featured at the luxury The Shelbourne Dublin, A Renaissance Hotel. Parking is available for a fee. Smoking is allowed in designated areas at this 5-star Dublin hotel.

  • 265 guestrooms or units
  • 8 levels
  • 2 dining venues
  • 2 bars or lounges
  • 11238 sq ft of conference space
  • 1044 sq. m of conference space
  • Built in 1824
  • Business centre (24 hours)
  • Conference centre
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Bellhop
  • Lift
  • Smoking in designated areas

Internet

Available in all rooms: Free WiFi , Free wired Internet

Parking

Valet parking (surcharge)

Transport

  • Airport: Dublin (DUB) (15.4 km / 9.6 mi)
  • Train station: Dublin Pearse Street Station (1 km / 0.6 mi)
  • Metro station: St. Stephen's Green Station (0.4 km / 0.3 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

The Shelbourne Dublin, A Renaissance Hotel offers 265 forms of air-conditioned accommodation with minibars and laptop-compatible safes. Beds feature Egyptian cotton sheets, down comforters and premium bedding. LED televisions come with premium satellite channels and pay-per-view films. Bathrooms include a complimentary bathrobe, complimentary slippers, complimentary toiletries and a hairdryer. Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

  • Minibar
  • In-room dining (24 hours)
  • LED television
  • Satellite channels
  • Premium channels
  • Films for purchase
  • Coffee maker
  • Egyptian cotton linens
  • Hypo-allergenic bedding
  • Down blanket
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Newspapers (free)
  • Childcare in room (surcharge)
  • Hairdryer
  • Laptop safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy a full breakfast daily from 7 AM to 10:30 AM.

The Saddle Room – This restaurant serves breakfast, lunch and dinner. A children's menu is available.

No 27 Bar and Lounge – On-site bar.

Horseshoe Bar – On-site bar.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a health club.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Fitness classes on site
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Sailing nearby
  • Yoga classes/instruction on site

Spa Services

The Spa at The Shelbourne has 7 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages and facials. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy.

  • Number of treatment rooms 7
  • Couples treatment rooms
  • Manicures and pedicures
  • Body wraps
  • Body treatments
  • Body scrubs
  • Facial treatments
  • Aromatherapy treatments
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Sauna in spa
  • Prenatal massage
  • Steam room in spa
  • Massages

Hotel Policies

Check-in

  • Check-in time ends at midnight
  • Check-in time starts at 3 PM
  • Minimum check-in age is 18

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 40.0 per stay.

Pets

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A cash deposit or credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Only service animals are allowed
  • Parking height restrictions apply

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: EUR 29.00 per person (approximately)
  • Valet parking fee: EUR 35.00 per day
  • Late check-out fee: EUR 50.00 (subject to availability)
  • Rollaway bed fee: EUR 40.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Shelbourne Dublin Renaissance Hotel
  • Shelbourne Renaissance Hotel
  • Shelbourne Dublin Renaissance
  • Shelbourne Renaissance
  • The Shelbourne Dublin Renaissance Hotel
  • Shelbourne Hotel Dublin
  • Dublin Hotel Shelbourne
  • Shelbourne Dublin

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

Awards & Affiliations

Green/Sustainable Property
This property participates in Green Hospitality Programme, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

National Rating

Fáilte Ireland (The National Tourism Development Authority of Ireland) assigns an official star rating for accommodation in Ireland. This Hotel property is rated 5 stars.