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HG Hotel

Property class: 4

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Photo gallery for HG Hotel

A hotel room with a large bathtub, a bed with a patterned bedspread, two bedside lamps, and a balcony with chairs.
A modern hotel entrance with a covered walkway, palm trees, and a sign indicating the hotel name.
A spacious lobby with a high ceiling, a chandelier, seating areas, and a reception desk.
An outdoor patio area with tables and chairs, surrounded by potted plants and a large building in the background.
A restaurant with wooden walls, nautical decor, and multiple dining tables and chairs.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym

Explore the area

View in a map
Av. Vallarta No. 5281, Zapopan, JAL, 45030
  • Place, Plaza Galerias Guadalajara Shopping Center
    ‪7 min walk‬
  • Place, Metropolitan Park
    ‪17 min walk‬
  • Place, La Gran Plaza Fashion Mall
    ‪5 min drive‬

Room options

View all photos for Standard Double Room

A hotel room with two beds, a desk, a TV, and a window with curtains.

Standard Double Room

9.2 out of 10
Wonderful
(39 reviews)
  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Junior Suite

A hotel room with a wooden floor, a large bed with a white and orange bedspread, a nightstand with a lamp, a desk with a chair, and a large bathtub.

Junior Suite

9.0 out of 10
Wonderful
(22 reviews)
  • 45 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Double Room Standard

In-room safe, desk, iron/ironing board, cots/infant beds

Double Room Standard

10.0 out of 10
Exceptional
(1 review)
  • 24 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

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4.2 out of 5, Very good, 1,000 reviews
The price is €47
includes taxes & fees
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About this property

HG Hotel

Along with a restaurant, this smoke-free hotel has a health club and a 24-hour business center. Free WiFi in public areas and free valet parking are also provided. Additionally, a business center, conference space, and dry cleaning are onsite.
HG Hotel offers 75 accommodations with espresso makers and safes. Rooms open to balconies. 40-inch flat-screen televisions come with cable channels.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is offered daily and in-room massages can be requested.

Recreational amenities at the hotel include a health club.
Our customers tell us they can't get enough of the helpful staff at HG Hotel. During your stay, you'll be connected to a shopping center, and just a quick walk from Plaza Galerias Guadalajara Shopping Center. Enjoy features like free WiFi in public areas and free valet parking, plus a restaurant.
  • Free WiFi
  • Free valet parking and self parking
  • Enjoy a bite to eat at the restaurant
  • Services include dry cleaning/laundry, tour or ticket assistance, and a porter
  • Onsite recreation includes a gym
  • 9 minutes by foot from Plaza Galerias Guadalajara Shopping Center and a 5-minute drive from US Consulate General Guadalajara
  • Airport drop-off and local-area shuttle service available for a fee
  • Pets welcome for a fee (restrictions apply)
There's a restaurant on site. Public spaces have free WiFi. A 24-hour business center and meeting rooms are available. Event space at this hotel measures 538 square feet (50 square meters) and includes conference space. An area shuttle within 2 kilometers and a shuttle from the hotel to the airport (available 24 hours) are available for a fee. A health club, a terrace, and tour/ticket assistance are also featured at the business-friendly HG Hotel. Self parking and valet parking are free.

This 4-star Zapopan hotel is smoke free.

HG Hotel has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • 24-hour airport drop-off shuttle (surcharge)
  • Area shuttle (surcharge) up to 2 kilometres
  • Free covered self parking on site
  • Free covered valet parking on site
  • Limited on-site valet and self parking
  • Wheelchair-accessible parking available

Food and drink

  • A restaurant

Things to do

  • Health club
  • TV in common areas

Family friendly

  • Cot (surcharge)
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • 538 square feet of conference space
  • Meeting rooms

Outdoors

  • Terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • 6 steps to reach entrance
  • Accessible airport shuttle
  • Doorbell and phone notification
  • Grab bar near toilet (114 centimetre high)
  • Lever door handles
  • Lift (130 centimetre wide door)
  • Magnifying mirror
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Mosquito nets
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Cot (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with cable channels

Food and drink

  • Espresso maker

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: MXN 600
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: MXN 600

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: MXN 600 per pet, per night
  • Maximum 1 (weight limit: 26 lbs per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for MXN 400 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: MXN 600.00 per vehicle (maximum occupancy 4)
  • Pet fee: MXN 600 per pet, per night
  • Early check-in fee: MXN 600 (subject to availability)
  • Late check-out fee: MXN 600 (subject to availability)
  • Crib (infant bed) fee: MXN 400 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
HG Hotel offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 24 hours prior to arrival with your arrival details. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 2 children 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

HG Hotel
HG Hotel Zapopan
HG Zapopan
HG Hotel Hotel
HG Hotel Zapopan
HG Hotel Hotel Zapopan

HG Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 638 out of 1001 reviews
Rating 8 - Good. 216 out of 1001 reviews
Rating 6 - Okay. 90 out of 1001 reviews
Rating 4 - Poor. 25 out of 1001 reviews
Rating 2 - Terrible. 32 out of 1001 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Silvia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super easy to work with this hotel and staff
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Jesus

Liked: Cleanliness, amenities, property conditions & facilities
Very nice staff, clean hotel, and accessible parking.
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Celia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and rooms were great
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Juan M.

Staff friendly, around area shopping center , restaurants.
Stayed 5 nights in Jan 2026
Verified review

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Elisa

Liked: Cleanliness
Todo excelente
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Silvia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good area
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Lucia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice stay for a weekend
Stayed 2 nights in Jul 2025
Verified review

8/10 Good

Cindy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good service, location for us was great easy to get to.
Stayed 1 night in Sep 2025
Verified review

8/10 Good

Umut

Liked: Cleanliness, amenities, property conditions & facilities
Great staff
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Ignacio

Great service
Stayed 1 night in Feb 2026
Verified review

6/10 Okay

DINETTE

Liked: Cleanliness, staff & service
Disliked: Amenities
They are friendly, the hotel is clean but bed and pillows aren’t comfy.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Janice E.

Liked: Cleanliness, staff & service, property conditions & facilities
It was a lively hotel with a wonderful staff
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Guillermo

Liked: Cleanliness, amenities, property conditions & facilities
Hotel is good but the restaurant food not so good
Stayed 2 nights in Dec 2025
Verified review

8/10 Good

Steve

Liked: Cleanliness, amenities, property conditions & facilities
Great location for travelling secure parking and friendly staff. Room was good but bed was a little small. I should have got a 2 bed room. Great hotel
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

María y.

Liked: Cleanliness, staff & service
I always like staying here it’s a safe and secure place
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

Marek

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very quiet rooms,gut lokation,nice service
Stayed 2 nights in Jan 2025
Verified review

10/10 Excellent

Analaura

Liked: Cleanliness, amenities, property conditions & facilities
Everything was good and pleasent.
Stayed 2 nights in Nov 2025
Verified review

8/10 Good

GERARDO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
*
Stayed 1 night in May 2026
Verified review

8/10 Good

andres uzziel valdivia

Liked: Amenities, property conditions & facilities
Todo excelente
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Liliana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
E excellent
Stayed 2 nights in Dec 2025
Verified review

8/10 Good

Sofia

Liked: Cleanliness, amenities, property conditions & facilities
Great customer service and attention! Safe place! Gated area for vehicles Clean room Decent
Stayed 3 nights in Nov 2025
Verified review

10/10 Excellent

Adela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean and comfortable bed. It has a big jacuzzi.
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

Refugio Alex

Liked: Cleanliness, property conditions & facilities
Almost everybody was amazing just one small detail house keeping has to remember they work at a hotel not a bar in tijuana keep their conversations private especially when using foul language
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

evelyn

Liked: Cleanliness, staff & service, property conditions & facilities
My top 3 hotels Great, price, very clean increíble staff great service I like the location close to malls and restaurants
Stayed 1 night in Dec 2024

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