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Ambassador City Centre Hotel

3.5 star property

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Photo gallery for Ambassador City Centre Hotel

A restaurant interior with hanging wicker lamps, a tiled floor, and a view of the street through large windows.
A room with a brick wall, a mirror, a sofa with a green and black patterned cover, and a large plant with flowers and a candle.
The Ambassadour City Centre Hotel entrance with outdoor seating and a blue carpet leading to the door.
A view through a window of a historic building with a tall tower and a tree in front.
A bar area with a counter, bar stools, and shelves stocked with bottles.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Business services
  • Bar
  • 24/7 front desk

Explore the area

View in a map
Oude Groenmarkt 20-24, Haarlem, 2011 HL
  • Place, St. Bavo Church
    ‪1 min walk‬
  • Place, Teylers Museum
    ‪1 min walk‬
  • Place, Grote Markt
    ‪3 min walk‬
  • Airport, Amsterdam (AMS-Schiphol)
    ‪18 min drive‬

Room options

View all photos for Comfort Double Room

A hotel room with a wooden headboard, a bed with white linens, a bedside table with a lamp and a phone, and a standing fan.

Comfort Double Room

8.4 out of 10
Very good
(67 reviews)
  • City view
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Comfort Plus Room

A modern hotel room with a large bed, bedside tables, a desk, and a window with curtains.

Comfort Plus Room

  • City view
  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Comfort Quadruple Room

A hotel room with two beds, a desk, a chair, a lamp, and a telephone.

Comfort Quadruple Room

8.4 out of 10
Very good
(9 reviews)
  • City view
  • 22 sq m
  • 1 bedroom
  • Sleeps 4
  • 4 Single Beds
  • Free Wi-Fi

View all photos for Classic Church view Room

A hotel room with a bed, desk, chair, and a chandelier.

Classic Church view Room

7.0 out of 10
Good
(8 reviews)
  • City view
  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Suite

A historic church with a tall tower, surrounded by a town square with outdoor seating and trees.

Suite

  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Comfort Triple Room

  • 1 bedroom
  • Sleeps 3
  • 3 Single Beds OR 1 Double Bed and 1 Single Bed
  • Free Wi-Fi

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About this property

Ambassador City Centre Hotel

A restaurant, 2 bars/lounges, and a coffee shop/cafe are available at this smoke-free hotel. Free WiFi in public areas and a free manager's reception are also provided. Additionally, a business center, a meeting room, and a 24-hour front desk are onsite. Housekeeping is available on request.
Ambassador City Centre Hotel offers 105 accommodations with safes and hair dryers. 14-inch flat-screen televisions come with cable channels. Bathrooms include bathtubs or showers with deep soaking bathtubs and rainfall showerheads, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided on request.

The recreational activities listed below are available either on site or nearby; fees may apply.
Ambassador City Centre Hotel's great location gets high marks from our customers. During your stay, you're just a quick walk from Grote Markt. Enjoy features like free WiFi in public areas and a free manager's reception, plus 2 bars.
  • Free WiFi
  • Drinking and dining options include a coffee shop, a restaurant, and 2 bars/lounges
  • Buffet breakfast served daily for a fee
  • Amenities include a business center, a meeting room, and a multilingual staff
  • Guests have great things to say about the helpful staff and the location
  • Steps from St. Bavo Church and 3 minutes by foot from Teylers Museum
There's a restaurant on site, as well as a coffee shop/cafe. You can unwind with a drink at one of the 2 bars/lounges. A free manager's reception is offered daily. Public spaces have free WiFi.

A business center and a meeting room are available. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly Ambassador City Centre Hotel. A complete renovation of Ambassador City Centre Hotel was completed in January 2022.

This 3.5-star Haarlem hotel is smoke free.

The hotel hosts a free manager's reception daily.
The Governor - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.
The Governor - Onsite cocktail bar. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (EUR 40 per day)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: EUR 19.50 for adults and EUR 8 for children
  • 2 bars/lounges
  • A coffee shop/cafe
  • A restaurant
  • Free daily manager's reception

Restaurants on site

  • The Governor
  • The Governor

Things to do

  • Art gallery
  • Bicycle tours
  • Designer stores
  • Piano
  • Shopping centre

Family friendly

  • Children's games
  • In-room cot

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping on request
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting room

Outdoors

  • Garden
  • Outdoor entertainment area
  • Outdoor furniture
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 6 floors
  • Electric bike charging
  • Reception hall
  • Renovated entire property - January 2022
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Deep soaking bathtub or rainfall showerhead
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 14-inch flat-screen TV with cable channels

Food and drink

  • Champagne service

More

  • Desk
  • Desk chair
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3:00 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: EUR 15

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 44.0 per day.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 6.20 per person, per night for adults; EUR 3.10 per night for guests up to 11 years old.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 19.50 for adults and EUR 8 for children
  • Nearby parking fee: EUR 40 per day (1640 ft away)
  • Late check-out fee: EUR 15 (subject to availability)
  • Rollaway bed fee: EUR 44.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property class

Hotelstars Union assigns an official star rating for properties in Netherlands. This property is rated 3 star Superior and is displayed on this page as 3.5 stars.

Property is also known as

Ambassador City Centre
Ambassador City Centre Haarlem
Ambassador City Centre Hotel
Ambassador City Centre Hotel Haarlem
Ambassador City Hotel
Hotel Ambassador City Centre
Ambassador City Hotel Haarlem
Ambassador City Centre Hotel Hotel
Ambassador City Centre Hotel Haarlem
Ambassador City Centre Hotel Hotel Haarlem

Ambassador City Centre Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 242 out of 500 reviews
Rating 8 - Good. 167 out of 500 reviews
Rating 6 - Okay. 54 out of 500 reviews
Rating 4 - Poor. 25 out of 500 reviews
Rating 2 - Terrible. 12 out of 500 reviews

8.6/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Paul

Liked: Staff & service, amenities
Great Location.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Raphael

Liked: Cleanliness, staff & service, property conditions & facilities
Staff very nice, great location, nice rooms!
Stayed 3 nights in Mar 2026
Verified review

8/10 Good

Catherine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location and friendly staff
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Laís

Liked: Cleanliness, staff & service, property conditions & facilities
The room was very simple but the view of the church was stunning. The breakfast was really good and the decor of the restaurant is beautiful.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Janet

Well located hotel, comfortable rooms and friendly staff.
Stayed 4 nights in Feb 2026
Verified review

10/10 Excellent

Rafael

Liked: Cleanliness, property conditions & facilities
The hotel was a good clean stay. Staff was attentive and informed. No parking was required during my stay. Breakfast is breakfast
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Ingo

Ice place to be
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Eileen

Liked: Cleanliness, staff & service, amenities
Very friendly and comfortable hotel
Stayed 3 nights in Dec 2025
Verified review

8/10 Good

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing location. Hotel rooms and halls a little dated. We visited in April and opened our window for cool air. Not sure what happens in summer. Bring flip flops for shower.
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Haruka

Great location and service!
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
We didnt require any parking
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Judith

.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, friendly/knowledgeable staff, and super clean. Great stay.
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Feng

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walkable distance from all major attractions, a lot of restaurants near by, very convenient.
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Justine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Stayed 3 nights in Aug 2025
Verified review

10/10 Excellent

Keone

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay, great price.
Stayed 1 night in Apr 2025
Verified review

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was extremely friendly and helpful. The hotel's location was perfect.
Stayed 2 nights in Aug 2025
Verified review

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect location and very comfortable. Great value. Staff were very welcoming.
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Marilyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect spot to stay!
Stayed 3 nights in Oct 2024
Verified review

10/10 Excellent

Kevin

Liked: Cleanliness, amenities, property conditions & facilities
Nice hotel with friendly staff
Stayed 1 night in Jun 2025
Verified review

10/10 Excellent

Rafael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is a bit date, however the hotel and rooms are being cared for. The rooms, bathrooms, towels, and bedding are clean. A plus the room came with a mini-fridge, not standard in Europe. The staff, Morena, was wonderful and provided some excellent history and tips for visiting. She advised us to buy a combo ticket to Keukenhof Garden with bus (QBuss) ticket. 13 minute walk from hotel towards central station a one none stop bus to Keukenhof Garden. The hotel is situated perfect location to explore Haarlem and other cities by train from the Central Haarlem Station, 13 minute walk. Morena also suggested the Corrie Ten Boom museum/memorial, get free tickets early (6/8 weeks prior to visit), we go lucky for non-peak time and really lucky. Breakfast is good and healthy. This hotel is centrally located to the Haarlem. I would stay again. Note, we weren't traveling with young kids, thus for singles and couples this place is safe, friendly and very good base to visit the Netherlands.
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved Haarlem and loved our hotel!
Stayed 1 night in May 2025
Verified review

8/10 Good

Rutger

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location in the heart of Haarlem with many restaurants around the hotel. Great staff as well.
Stayed 3 nights in Apr 2025
Verified review

6/10 Okay

Johannes

Location is great (cannot be better), but hotel is tired (dirty carpet etc). Up to EUR 100 per night it makes sense, but we paid EUR 179, which is too much for what they offer.
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Palina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great stay, very polite and helpful staff, comfortable stay.
Stayed 1 night in Oct 2024

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