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El Dorado Seaside Palms, All & More Inclusive - Adults Only

4.5 star property
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Photo gallery for El Dorado Seaside Palms, All & More Inclusive - Adults Only

4 outdoor pools
Property video
10 restaurants, breakfast, lunch, dinner served; international cuisine
Sauna, hot tub, steam room, body treatments, aromatherapy
Beach bar

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Parking included

Explore the area

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Km 95 Carretera Cancun, Tulum Kantenah, Riviera Maya, Carretera Playa, Kantenah, QROO, 77710
  • Place, Cenote Azul
    ‪5 min drive‬
  • Place, Cenote Cristalino
    ‪5 min drive‬
  • Place, Ecopark Kantun Chi
    ‪6 min drive‬
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  • Extra savings and perks for BONUS+ members
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Room options

View all photos for SWIM UP JUNIOR SUITE

SWIM UP JUNIOR SUITE

SWIM UP JUNIOR SUITE

9.0 out of 10
Wonderful
(12 reviews)
  • Garden view
  • 41 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for JUNIOR SUITE - MORE INCLUSIVE

JUNIOR SUITE - MORE INCLUSIVE

JUNIOR SUITE - MORE INCLUSIVE

9.2 out of 10
Wonderful
(16 reviews)
  • Garden view
  • 41 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Queen Beds

View all photos for LUXURY JUNIOR SUITE

LUXURY JUNIOR SUITE

LUXURY JUNIOR SUITE

9.6 out of 10
Exceptional
(4 reviews)
  • Garden view
  • 49 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for BEACHFRONT JUNIOR SUITE

In-room safe, desk, laptop workspace, blackout curtains

BEACHFRONT JUNIOR SUITE

9.8 out of 10
Exceptional
(8 reviews)
  • Bay view
  • 36 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for PREMIUM JUNIOR SUITE

In-room safe, desk, laptop workspace, blackout curtains

PREMIUM JUNIOR SUITE

8.0 out of 10
Very good
(4 reviews)
  • 45 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for PREMIUM OCEANVIEW JUNIOR SUITE

PREMIUM OCEANVIEW JUNIOR SUITE

PREMIUM OCEANVIEW JUNIOR SUITE

10.0 out of 10
Exceptional
(1 review)
  • Beach view
  • 45 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Queen Beds

View all photos for PREMIUM SWIM UP JUNIOR SUITE

In-room safe, desk, laptop workspace, blackout curtains

PREMIUM SWIM UP JUNIOR SUITE

  • 45 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for ROYAL RETREAT BEACHFRONT SUITE

In-room safe, desk, laptop workspace, blackout curtains

ROYAL RETREAT BEACHFRONT SUITE

  • Partial ocean view
  • 45 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for ROYAL RETREAT SWIM UP SUITE

In-room safe, desk, laptop workspace, blackout curtains

ROYAL RETREAT SWIM UP SUITE

  • Partial ocean view
  • 44 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Similar properties

Interior detail
El Dorado Seaside Suites Oceanfront, All & More Inclusive - Adults Only
Kantenah
  • Pool
  • Breakfast included
  • All-inclusive
  • Spa
4.3 out of 5, Excellent, 563 reviews
The price is €319
includes taxes & fees
13 May - 14 May
El Dorado Seaside Suites Oceanfront, All & More Inclusive - Adults Only

About this property

El Dorado Seaside Palms, All & More Inclusive - Adults Only

Catch some rays on El Dorado Seaside Palms, All & More Inclusive - Adults Only's private white sand beach or spend the day relaxing at the full-service spa. Then enjoy a meal at one of the property's 10 restaurants.
El Dorado Seaside Palms, All & More Inclusive - Adults Only offers 380 air-conditioned accommodations with safes and complimentary bottled water. Business-friendly amenities include desks, desk chairs, and phones. Bathrooms include bathrobes, slippers, and hair dryers. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.
4 outdoor swimming pools are on site along with a private beach and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the property's full-service spa, Náay spa. Services include deep-tissue massages, facials, body wraps, and body treatments. The spa is equipped with a sauna, a hot tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
Our customers tell us they can't get enough of the helpful staff at El Dorado Seaside Palms, All & More Inclusive - Adults Only. During your stay, you'll be close to Half Moon Bay. Features include free breakfast, free WiFi in public areas, and free valet parking.
  • Free buffet breakfast served daily
  • Free WiFi in some public areas
  • Free valet parking and self parking
  • Enjoy international cuisine at GOURMET PUB, one of the property's 10 restaurants and 11 bars/lounges
  • Take a swim in the 4 outdoor pools
  • Treat yourself to deep-tissue massages, body wraps, or facials at Náay spa
  • Services include tour or ticket assistance and luggage storage
  • Onsite recreation includes a private beach, a gym, and volleyball
  • 13 minutes by car from Riviera Maya Golf Club and 6 minutes from Ecopark Kantun Chi
  • Airport shuttle service available for a fee
El Dorado Seaside Palms, All & More Inclusive - Adults Only is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Step outside to feel the sun on your face and the sand in your toes on the white sand beach. At El Dorado Seaside Palms, All & More Inclusive - Adults Only you can cool off in one of the 4 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is served daily. There are 10 restaurants on site. For a drink, you can stop by one of the onsite bars, including 2 beach bars and 11 bars/lounges. WiFi is free in public spaces. This Colonial property also offers a fitness center, a garden, and a terrace. Self parking and valet parking are free.

This 4.5-star Kantenah property is smoke free.

Guests are served free buffet breakfast daily from 7:00 AM to 11:00 AM.
GOURMET PUB - This restaurant specializes in international cuisine and serves dinner only.
CULINARIUM - This restaurant specializes in Mediterranean cuisine and serves breakfast and dinner. Open daily.
ARRECIFES - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Open daily.
GUACAMAYAS BAR - Onsite bar. Open daily.
LA CANTINA BAR - Onsite bar. Open daily.
Room service (during limited hours) is available.

All-inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Food and beverages

All à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)

Land activities

Fitness facilities
Volleyball

Entertainment

Onsite entertainment and activities
Access to onsite nightclubs

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free secured, uncovered self parking on site
  • Free secured, uncovered valet parking on site
  • Limited on-site valet and self parking

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:00 AM
  • 10 restaurants
  • 11 bars/lounges
  • 2 beach bars

Restaurants on site

  • ARRECIFES
  • CULINARIUM
  • GOURMET PUB
  • GUACAMAYAS BAR
  • LA CANTINA BAR

Things to do

  • 4 outdoor pools
  • Arcade/game room
  • Beach volleyball
  • Billiards/pool table
  • Full-service spa
  • Games
  • Gym
  • Nightclub

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • On a private beach
  • Outdoor furniture
  • Terrace

Full-service spa

  • Aromatherapy
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot tub
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • No lift
  • Tile flooring in public areas
  • Tile flooring in room
  • Wheelchairs on site

More

  • Colonial architecture
  • Humane treatment of captive wild animals
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Dressing gowns
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Free bottled water
  • Limited room service
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:30 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at El Dorado Seaside Palms, All & More Inclusive - Adults Only

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: MXN 1 per vehicle (roundtrip, maximum occupancy 4)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
El Dorado Seaside Palms, All & More Inclusive - Adults Only offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 72 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.
Property Registration Number 08211392
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • This is an adults-only property and guests under 18 years old aren't allowed.
  • Pets and service animals are not allowed on site.

Property is also known as

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El Dorado Seaside Palms, All & More Inclusive - Adults Only Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 337 out of 521 reviews
Rating 8 - Good. 100 out of 521 reviews
Rating 6 - Okay. 51 out of 521 reviews
Rating 4 - Poor. 23 out of 521 reviews
Rating 2 - Terrible. 10 out of 521 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

Reviews

8/10 Good

Travis

Travelled with group
Liked: Cleanliness, property conditions & facilities
Staffing was great. Everyone was very Friendly
Stayed 9 nights in Jan 2026

2/10 Terrible

Rebecca, Columbia

Travelled with partner, Travelled with group
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Rooms was good, all food we got room service for was totally cold. Not even a little bit warm. We spent a week there. Be prepared to do lots of walking. Everything is so spread out. Some meals you are at a different resort. You take shuttle to if you can get one. We travel every couple months to cancun area to try different resorts. This is one, I would not visit again. So many very rude employees. Its ashamed that you look so forward to going and to just waste of money
Stayed 7 nights in Jan 2026

4/10 Poor

tani

Why is there a drug dealer on the beach?
Stayed 8 nights in Jan 2026

10/10 Excellent

Sterling Gregory

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great room, good excursions and amenities.
Stayed 4 nights in Nov 2025

6/10 Okay

Kristi

Stayed 3 nights in Jan 2026

4/10 Poor

Alberto

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
We booked this resort for our honeymoon, and it was by far the worst experience I have ever had at a resort. Upon checking in we were told that there are only 2 restaurants that require a reservation, klay talay and Mia casa Italian. Well a few days later we go to have dinner at La Carreta, the Mexican restaurant and are told we need a reservation to which we replied that we were only told the 2 required reservations and even the resort app shows it doesn’t require a reservation. The employee we were speaking to was extremely rude telling us we are wrong and that we were informed of this at check out and was very disrespectful. Unfortunately the problems didn’t stop there, our room phone went out 3 times and was never fully fixed after multiple reports to the front desk and maintenance department. The food on property was very disappointing, and quite dangerous. we went to breakfast multiple times and each time without fail the sausage was very undercooked so much so it was pink inside and could cause people to be very sick. Even after having multiple conversations with one of the managers about the issues, all we were given was an apology and told they would see what they could do, Which was nothing as they never got back to us. Overall I would not recommend this resort to anybody and encourage you to book somewhere else. The only reason this is not a 1 star is because the staff excluding the one individual was very friendly and caring to us.
Stayed 13 nights in Jan 2026

4/10 Poor

Jessica Dawn

Stayed 4 nights in Jan 2026

10/10 Excellent

Janna

Stayed 5 nights in Dec 2025

8/10 Good

Steve

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good place.
Stayed 5 nights in Jan 2026

10/10 Excellent

Jade

Stayed 2 nights in Jan 2026

10/10 Excellent

Alan W.

Liked: Cleanliness, property conditions & facilities
They were on top of everything and anything you needed they attended to it right away.. excellent place to relax and vacation!! I highly recommend.. we will be back for sure!!
Stayed 7 nights in Jan 2026

10/10 Excellent

Benjamin, Fort McMurray

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our experience here.. just becareful of gifts. They told us theyd give us a free couples massage for our anniversary.. only to find out when we went to book we'd have to sit through a 90 minute sales pitch.
Stayed 4 nights in Jan 2026

10/10 Excellent

Akif

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room , nice staff , rich food options.Nice beach.
Stayed 6 nights in Jan 2026

8/10 Good

Taylor Ray

Overall it was a good experience.
Stayed 5 nights in Jan 2026

6/10 Okay

Titannia

Travelled with family
Liked: Cleanliness
The bar in the room didn't have liquor, just beer, soft drinks, and water. My bed spread had stains on it upon my arrival. It took 3 different spreads to finally get a clean one. The phone in my room also did not work, but someone came to fix it the next day. Housekeeping threw away my toothbrush that was in a travel case and a new tube of scar removal cream. They also forgot to clean my room on one of the days I was there. The rooms at Seaside Palms are very outdated and need a major upgrade. The couches and chairs in the room had stains on them. The people at the front desk weren't the friendliest either.
Stayed 5 nights in Dec 2025

10/10 Excellent

Joshua Povi

Stayed 5 nights in Dec 2025

8/10 Good

james robert

Liked: Cleanliness, amenities, property conditions & facilities
Staff was amazing. The phone in the room stopped working so no way to ordere room service or get in touch with front desk. House cleaning too the robe after day one and never brought a new one even after requesting a new one.
Stayed 6 nights in Dec 2025

4/10 Poor

Renee

Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
There was only one person at the check in and it took a long time to get us checked in
Stayed 3 nights in Dec 2025

8/10 Good

Todd

Travelled with family, Travelled with group
Liked: Cleanliness, amenities
Clean room, friendly staff, great food (especially the Mexican food). The availability of cabanas was a welcome surprise.
Mexican night (Friday)
Great wildlife
Fantastic sunrises
New Years eve
Stayed 7 nights in Dec 2025

10/10 Excellent

Auralee

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Exceptionally clean throughout, very courteous and friendly staff. Points off for lack of communication. The resort is quite spread out, we had to ask for a map because the website map was hard to find. Activities lists were on the room tv but, again, contained no details. Our personal concierge lost a restaurant reservation.
Stayed 7 nights in Dec 2025

10/10 Excellent

Nube Del Rocio

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The people that works there was very polite but food options was limited to certain hours and reservations which it makes inconvenient for people that decided to stay there just for a few days.
Stayed 4 nights in Dec 2025

10/10 Excellent

Davdrex

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Dec 2025

8/10 Good

cammy Ann

Stayed 7 nights in Dec 2025

8/10 Good

Daniel

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean, friendly. Good breakfast and lunch. Dinner not so much.
Stayed 7 nights in Dec 2025

10/10 Excellent

Richard

Travelled with family, Travelled with partner, Travelled with group
Liked: Cleanliness, property conditions & facilities
Everything was perfect! Highly recommended
Stayed 3 nights in Dec 2025

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