9Hotel Mercy

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Lisbon District •1 Room

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Lisbon District • 1 Room

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9Hotel Mercy, Lisbon District, current page

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4.2 out of 5

Very good!

See all 39 ebookers Reviews

"Great hotel at perfect location " More

By a verified traveller on Tue 23 Aug 2022

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Classic Double Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

€180* Per night/room 29 Apr - 30 Apr

Superior Double Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Executive Double Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Club Double Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Suite (Mercy)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Hotel Description

9Hotel Mercy's great location gets high marks from our customers. During your stay, you're just a quick walk from Rossio Square. Free WiFi in public areas, a bar and a business centre are available.

Free WiFi
Enjoy drinks at the bar/lounge
Buffet breakfast served daily for a fee
Services include dry cleaning/laundry, a concierge and tour or ticket assistance
Guests have good things to say about the accommodation for the comfy beds and spaciousness
Within a 10-minute walk of Rossio Square and Avenida da Liberdade
Airport shuttle service available for a fee
Cats and dogs welcome for a fee (restrictions apply)

9Hotel Mercy ratings based on 39 Verified Reviews

Review Summary

4.2 out of 5 4.0 out of 5.0

Room cleanliness 4.5 out of 5.0

Service & staff 4.0 out of 5.0

Room comfort 4.0 out of 5.0

Hotel condition 4.0 out of 5.0

Guest reviews for 9Hotel Mercy

5 out of 5

Great hotel at perfect location

Posted by Emil on 23 Aug 2022

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Comment from Hotel Management

8 Sep 2022 by Filipe Maciel

Dear Emil, We kindly thank you to take the time to share your experience. We are really glad that you have enjoyed your stay in our house! Looking forward to welcome you again during you next trip. Best Regards,

4 out of 5

The location of the hotel is great! Quite a good value for money. However, I think they should make some renovations as everything looks a bit worn down. Lower quality than other 4 star hotels in the city center.

Posted by Naïma on 4 Jan 2022

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Comment from Hotel Management

24 Jan 2022 by Filipe Maciel

Dear Naima, Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback! I hope to see you soon again... Best Regards, Filipe Maciel

5 out of 5

The location of the hotel is great, very close to lots of things. The room size was great too.

Posted by a verified traveller on 5 Aug 2019

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5 out of 5

Posted by a verified traveller on 22 Jan 2019

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Comment from Hotel Management

6 Feb 2019 by Filipe Maciel

Dear Guest, Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback! I hope to see you soon again... Best Regards, Filipe Maciel

5 out of 5

Excellent hotel

The staff were friendly and extremely helpful. The hotel was in a great location with lovely views from the roof top terrace. Rooms were clean and the decor stylish. Definitely recommend!

Posted by Mark on 12 Apr 2016

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3 out of 5

Posted by Charles on 1 May 2023

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Comment from Hotel Management

31 May 2023 by Filipe Maciel

Dear Charles, We kindly thank you to take the time to share your experience. We are really glad that you have enjoyed your stay in our house! Best Regards,Filipe Maciel

4 out of 5

Hyvä sijainti, erinomainen aamiainen

Posted by Eija, from Helsinki on 2 Apr 2023

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Comment from Hotel Management

6 Apr 2023 by Filipe Maciel

Dear Eija, We kindly thank you to take the time to share your experience. We are really glad that you have enjoyed your stay in our house! Best Regards,Filipe Maciel

4 out of 5

Nice hotel with friendly staff. Good situation. Breakfast ok.

Posted by Karri on 29 Mar 2023

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Comment from Hotel Management

2 Apr 2023 by Filipe Maciel

Dear Karri, Thank you for taking the time to share your experience with us and we are sorry that your stay did not meet your expectations.We are sorry that you had a problem with the service offered by our staff.With my best regards,Filipe Maciel

4 out of 5

Posted by Lukas Manuel on 8 Jan 2023

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3 out of 5

Posted by Alessandro on 11 Aug 2022

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About the 9Hotel Mercy

Location Rua da Misericordia, 76, Lisbon, 1200-273

Property Features

Public spaces have free WiFi. A business centre and meeting rooms are available. You can enjoy a drink at the bar/lounge. An airport shuttle (available 24 hours) is available for a fee. A library, a terrace, and tour or ticket assistance are also featured at the boutique 9Hotel Mercy. This 4-star Lisbon hotel is smoke free.

1 building
47 guestrooms or units
7 levels
Conference rooms
Built in 2012
Business facilities
Breakfast available (surcharge)
Coffee in lobby
Dry cleaning
Self-service laundry
Front desk (24 hours)
Staff members are multilingual
Storage area for luggage
Front desk safe
Tour and ticket information
Concierge
Library
Terrace
Newspapers in lobby (free)
Lift
No smoking on site
Bar or lounge

Family Friendly Amenities

Free WiFi
Soundproofed rooms
Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Offsite parking reservations required

Transport

Train station: Cais do Sodré Station (0.7 km / 0.5 mi)
Metro station: Largo Trindade Coelho Stop (0.1 km / 0.1 mi)
Property shuttles: Airport shuttle

Room Amenities

9Hotel Mercy offers 47 air-conditioned accommodations with iPod docking stations and minibars. Beds feature premium bedding. 32-inch flat-screen televisions come with digital channels. Bathrooms include baths or showers with a rainfall showerhead, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include complimentary newspapers, safes and telephones. Additionally, rooms include espresso makers and complimentary bottles of water. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Minibar
iPod dock
In-room dining (limited hours)
Flat-screen television
Digital channels
Espresso maker
Electric kettle
Luxury bedding
Bath or shower
Rainfall showerhead
Housekeeping (daily)
Newspapers (free)
Hairdryer
Safe
Toiletries (free)
Telephone
Iron and ironing board available
Sound-insulated rooms
Air conditioning
Ensuite bathroom
Wheelchair accessible

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 7:30 AM to 10:30 AM.

Le 9 Bar – This bar only serves breakfast.

Room service (during limited hours) is available.

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Wheelchair-accessible lounge
Wheelchair-accessible registration desk
Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

Check-in time starts at 3:00 PM
Check-in time ends at midnight
Minimum check-in age is: 18

Special check-in instructions:

If you are planning to arrive after midnight, please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Check-out

Check-out by noon

Payment types

Children and extra beds

Children are welcome.
Kids stay free! One child 2 years old or younger stays free when using existing bedding.
Rollaway/extra beds are not available.
Cots (infant beds) are not available.

Pet Policy

Pets: EUR 20 per pet, per night
Only dogs and cats are allowed
Maximum 1 (weight limit: 15 lb per pet)
Pets cannot be left unattended
Restrictions apply
For more information, you can reach out to the property at the number on the booking confirmationService animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and cash

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International and cash. Contactless check-out is available.

One child stays free
Service animals are allowed
Service animals are exempt from fees/restrictions
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Pets cannot be left unattended
Commonly-touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
Contactless check-out is available
Property is cleaned with disinfectant
Staff wears personal protective equipment
Debit cards not accepted
Protective clothing is not available to guests
Shield between guests and staff in main contact areas
Guests are provided with free hand sanitiser
Staffed front desk
Children stay free - maximum age 2
Social distancing measures are in place
No rollaway/extra beds available
Property follows regional sanitisation guidelines Clean & Safe (Portugal)
No cots (infant beds) available
LGBTQ friendly
Property confirms they are implementing enhanced cleaning measures
Children stay free
Individually-wrapped food options are not available
Gap period enforced between guest stays - 24 hours

Fees

Guests will be asked to pay the following charges at the property:

A tax is imposed by the city: EUR 2.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Fee for buffet breakfast: from approximately EUR 15 for adults and from EUR 7.5 for children
Airport shuttle fee: EUR 40 per vehicle (one-way, maximum occupancy 4)
Airport shuttle fee per child: EUR 40 (one-way), (up to 17 years old)
Nearby parking fee: EUR 21 per day (328 ft away)
Pet fee: EUR 20 per pet, per night
Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

Hotel Mercy
Mercy Hotel
Mercy Hotel Lisbon
Mercy Lisbon
9HOTEL MERCY Hotel Lisbon
9HOTEL MERCY Hotel
9HOTEL MERCY Lisbon
9HOTEL MERCY
9HOTEL MERCY Hotel
9HOTEL MERCY Lisbon
9HOTEL MERCY Hotel Lisbon

You should know

One child aged 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
Registered guests are the only ones allowed to be in guestrooms.
To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.