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Dear Lisbon - Palace Chiado Suites

4.0 star property

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Master Suite | City view
Hallway
Master Suite
Lobby sitting area
View from room

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Housekeeping
  • Air conditioning
  • Free WiFi

Explore the area

View in a map
Rua Ivens, 35, Lisbon, 1200-226
  • Place, Rossio Square
    ‪3 min walk‬
  • Place, Santa Justa Elevator
    ‪3 min walk‬
  • Place, Avenida da Liberdade
    ‪8 min walk‬
  • Airport, Lisbon (LIS-Humberto Delgado)
    ‪10 min drive‬

Room options

View all photos for City Room

City Room

City Room

9.6 out of 10
Exceptional
(4 reviews)
  • 22 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Suite

Deluxe Suite

Deluxe Suite

10.0 out of 10
Exceptional
(17 reviews)
  • 30 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Master Suite

Master Suite

Master Suite

10.0 out of 10
Exceptional
(5 reviews)
  • 51 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Master Suite with Panoramic View

Master Suite with Panoramic View

Master Suite with Panoramic View

10.0 out of 10
Exceptional
(3 reviews)
  • 51 sq m
  • Hill view
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Deluxe Suite, Panoramic View

Deluxe Suite, Panoramic View

Deluxe Suite, Panoramic View

10.0 out of 10
Exceptional
(7 reviews)
  • 30 sq m
  • Hill view
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

Similar properties

Exterior
Dear Lisbon – Bordalo Palace Chiado
  • Breakfast included
  • Free WiFi
  • Air conditioning
  • Housekeeping
4.8 out of 5, Exceptional, 259 reviews
The price is €166
includes taxes & fees
1 Dec - 2 Dec
Dear Lisbon – Bordalo Palace Chiado

About this property

Dear Lisbon - Palace Chiado Suites

Guesthouse with free breakfast, 6-minute walk to Rossio Square
Along with concierge services, this smoke-free guesthouse has tour/ticket assistance and a front-desk safe. Free cooked-to-order breakfast and free WiFi in public areas are also provided. Other amenities include multilingual staff assistance.
Dear Lisbon - Palace Chiado Suites offers 9 accommodations with minibars and espresso makers. Each accommodation is individually furnished and decorated. Beds feature premium bedding. Flat-screen televisions come with cable channels.

Bathrooms include showers, designer toiletries, complimentary toiletries, and hair dryers. This Lisbon guesthouse provides complimentary wireless Internet access. Additionally, rooms include safes and complimentary bottled water. Housekeeping is offered daily and irons/ironing boards can be requested.

Our customers tell us they can't get enough of the helpful staff at Dear Lisbon - Palace Chiado Suites. During your stay, you're just a quick walk from Rossio Square. Free breakfast, free WiFi in public areas, and a roundtrip airport shuttle (surcharge) are available.
  • Free cooked-to-order breakfast served daily
  • Free WiFi
  • Services include a concierge, tour or ticket assistance, and luggage storage
  • Just a 4-minute walk from Santa Justa Elevator and 6 minutes by foot from Rossio Square
  • Airport shuttle service available for a fee
Free breakfast is available daily. Public spaces have free WiFi. An airport shuttle (available 24 hours) is available for a fee. Multilingual staff, tour/ticket assistance, and concierge services are also featured at Dear Lisbon - Palace Chiado Suites.

This 4-star Lisbon guesthouse is smoke free.

Guests are served free cooked-to-order breakfast daily from 8 AM to 10 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (EUR 60 per day)
  • 24-hour return airport shuttle on request for a surcharge

Food and drink

  • Free cooked-to-order breakfast available daily 8 AM to 10 AM

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • 1 building
  • 2 floors
  • Built in 1800
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 8:00 AM - 5:00 PM
Guests will receive an email within 24 hours before arrival with check-in instructions and an access code; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Access code, front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 4.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: EUR 22 per vehicle (one-way)
  • Nearby parking fee: EUR 60 per day (164 ft away)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
Dear Lisbon - Palace Chiado Suites offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. The front desk at this property is open daily from 8:00 AM - 5:00 PM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests will receive an email 24 hours before arrival with check-in information and an access code. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Dear Lisbon Palace Chiado Suites Guesthouse Lisbon
Dear Lisbon Palace Chiado Suites Guesthouse
Dear Lisbon Palace Chiado Suites Lisbon
Dear Lisbon Palace Chiado Suites
Dear Lisbon Palace
ar Lisbon Chiado Suites house
Dear Lisbon Chiado Suites
Dear Lisbon - Palace Chiado Suites Lisbon
Dear Lisbon - Palace Chiado Suites Guesthouse
Dear Lisbon - Palace Chiado Suites Guesthouse Lisbon

Dear Lisbon - Palace Chiado Suites Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 196 out of 254 reviews
Rating 8 - Good. 42 out of 254 reviews
Rating 6 - Okay. 8 out of 254 reviews
Rating 4 - Poor. 8 out of 254 reviews
Rating 2 - Terrible. 0 out of 254 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Mirijana

Liked: Cleanliness, staff & service, property conditions & facilities
Great view of Lisbon, spacious room, nice breakfast delivered to room, helpful staff
Stayed 3 nights in Aug 2025

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic hotel with great staff. Wonderful breakfast in room. Perfect location. A must stay!
Stayed 3 nights in Jul 2025

10/10 Excellent

Carlos

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

10/10 Excellent

Antonio

Stayed 4 nights in Jul 2025

10/10 Excellent

Julissa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing hotel

If you value privacy, this hotel is perfect.
Stayed 1 night in Jul 2025

10/10 Excellent

Joe

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed the ocean views, great breakfasts, and stellar customer service!
Stayed 2 nights in Jul 2025

8/10 Good

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2025

10/10 Excellent

Deepal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

6/10 Okay

Maura

Disliked: Amenities
Stayed 3 nights in Jun 2025

10/10 Excellent

Theodore, newtown

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Quality hotel with fantastic staff. Elegant building. Excellent location.
Stayed 2 nights in Jun 2025

8/10 Good

ghassan

Stayed 1 night in May 2025

10/10 Excellent

Grace

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
EASILY the best stay on our Europe Trip Honeymoon! I am sad I can’t give it more than 5 stars!!! This hotel is the most accommodating that we have gone to on our honeymoon (4 countries visited) & it was so affordable! The cost of in suite snacks/drinks, transportation etc through the hotel was so helpful and affordable. Plus the staff were so nice and really made it feel like a special experience. The only downsides was that the street can be loud, but that is just because we were in the heart of Lisbon and that came with the location so it did not bother us at all. Never rlly heard our neighbors (in the building) so it was quiet inside. The atmosphere in the building and the room felt very historical which gave it a unique edge over other places we looked at staying, but it is even more beautiful in person. Huge room & bathroom & the WINDOWS!!! Huge with a cool view of the street. Ok. Now let’s talk breakfast: made us feel like Kings. Idk if for other people getting breakfast brought to your room is nbd, but for US this was royalty status behavior. Food was so good and they brought it us on a cart and it felt like a movie!!! Plus they changed it up everyday so we weren’t just eating the same thing all the time. Ultimately, this is one place you HAVE to stay at in Lisbon. Dear Lisbon made our trip to Portugal 💯/10 and I will be telling everyone about this experience forever (bc it’s our honeymoon ofc!!).
Stayed 3 nights in May 2025

8/10 Good

Oscar Norberto, san diego

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is an old palace (2nd floor only). Very accommodating staff. brought breakfast the night before when we had Ealy tours. They keep our bags from early in the morning to after returning from a tour (late afternoon). Location is in the Old Town and walkable to most of the sites in Lisbon.
Stayed 4 nights in Apr 2025

10/10 Excellent

Alexis John, Scottsdale

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was beautiful even though there was no elevator due to it being in a historic building! View was splendid and breakfast was superb!
Stayed 1 night in May 2025

10/10 Excellent

thomas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and helpful staff. Very clean facilities. Daily breakfast was outstanding. Room had beautiful views of city and river. Convenient location to many attractions and restaurants. Would highly recommend.
Stayed 4 nights in Apr 2025

8/10 Good

Mokhless

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed two separate stays at this wonderful hotel. It is part of a refurbished palace, so be prepared to climb some stairs to get to the spacious and well appointed rooms.The staff is attentive and courteous, the location is great, and their in-room breakfast formula is a winner!
Stayed 1 night in Apr 2025

10/10 Excellent

Mokhless

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the perfect place to discover Lisbon! Great rooms appointed in a tasteful historic and modern style. It offers walkable access to all of historic Lisbon sites. The hotel’s delightful in-room breakfast formula is a winner. The welcoming and knowledgeable personnel makes staying at the hotel a most enjoyable experience.
Stayed 2 nights in Apr 2025

6/10 Okay

Manuela, Mississauga

Travelled with partner
Liked: Cleanliness, staff & service
We loved the location. We did request a ride from the airport and notified them that there were 4 people. We were picked up by a small car that barely accomodated our luggage. They had a difficult time working with the fact that there were 2 different rooms booked and neither couple were planning on having breakfast together. Also we were given the key to a room that had the wrong name on the welcome letter. The room was truly beautiful with high ceilings and beautiful comfortable bed. The baseboards needed a coat of paint and the carpet although very clean really needed an update. The worse part of the stay was the fact that whenever you used water in the bathroom the pipes would vibrate very loudly. You could not use the toilet at night for fear of waking up your partner.
Stayed 4 nights in Mar 2025

8/10 Good

George

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the property itself. The breakfasts were amazing, the staff and the rooms were lovely. Everything we wanted was close. The only complaint was the noise level. The building is historic which is a double edged sword. The plumbing is noisy. The windows are not double pane so when the garbage / recycling trucks go by in the middle of the night, it is very loud. The same goes for when the restaurants close and patrons leave and have loud conversations. If you have good ear plugs or are a sound sleeper, this location is prefect.
Stayed 4 nights in Mar 2025

10/10 Excellent

Clare

Travelled with partner
The staff at this beautiful hotel were very welcoming and helpful and even surprised me with complimentary cake and port on my birthday. We had views of the castle and the sea from our gorgeous suite and the icing in the cake was having an amazing breakfast brought to our room every morning. Thoroughly recommend!
Stayed 4 nights in Jan 2025

10/10 Excellent

Kathleen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Huge rooms. Terrific breakfast served in our room. Staff was so cordial, friendly, and helpful. We loved our stay.
Stayed 1 night in Feb 2025

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel. Quiet. Very accommodating staff. There are some stairs to get to the hotel room but easily managed. There is no real lobby but we liked that because we felt like we were in our own palace. We rarely ran into any other people stating there. The room was beautiful and huge. We loved our time there and would definitely stay again.
Stayed 6 nights in Feb 2025

10/10 Excellent

Rachel, New York

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property. The daily breakfast was inroom with a nice selction or warm and cold food. Not handicap acessible and all rooms are on the 3rd floor via stairs only. Just an FYI
Stayed 2 nights in Dec 2024

10/10 Excellent

Lauren

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel in the Chiado neighborhood. The hotel is an old palace so the rooms are the perfect mixture of historic charm with modern amenities. The hotel staff was super helpful and welcoming, they even booked our restaurant reservations each night! You also can’t beat the breakfast and the VIEW!
Stayed 3 nights in Nov 2024

10/10 Excellent

timothy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful, historic building. Beautiful room, great breakfast and personalized service. Best place we have ever stayed in Lisbon.
Stayed 2 nights in Oct 2024