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Dear Lisbon - Palace Chiado Suites

4.0 star property

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Photo gallery for Dear Lisbon - Palace Chiado Suites

Deluxe Suite | View from room
Master Suite
Lobby sitting area
Exterior
1 bedroom, premium bedding, minibar, in-room safe

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Housekeeping

Explore the area

View in a map
Rua Ivens, 35, Lisbon, 1200-226
  • Place, Rossio Square
    ‪3 min walk‬
  • Place, Santa Justa Elevator
    ‪3 min walk‬
  • Place, Avenida da Liberdade
    ‪8 min walk‬
  • Airport, Lisbon (LIS-Humberto Delgado)
    ‪10 min drive‬

Room options

View all photos for City Room

City Room

City Room

9.6 out of 10
Exceptional
(5 reviews)
  • City view
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Suite

Deluxe Suite

Deluxe Suite

10.0 out of 10
Exceptional
(17 reviews)
  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Master Suite

Master Suite

Master Suite

9.8 out of 10
Exceptional
(7 reviews)
  • City view
  • 51 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Master Suite with Panoramic View

Master Suite with Panoramic View

Master Suite with Panoramic View

10.0 out of 10
Exceptional
(3 reviews)
  • Hill view
  • 51 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Deluxe Suite, Panoramic View

Deluxe Suite, Panoramic View

Deluxe Suite, Panoramic View

10.0 out of 10
Exceptional
(7 reviews)
  • Hill view
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

Similar properties

Building design
Boutique Chiado Suites
  • Free Wi-Fi
  • Air-conditioning
  • Laundry room
  • Housekeeping
4.8 out of 5, Exceptional, 528 reviews
The price is €214
includes taxes & fees
26 Feb - 27 Feb
Boutique Chiado Suites

About this property

Dear Lisbon - Palace Chiado Suites

Guesthouse with free breakfast, 6-minute walk to Rossio Square
Along with concierge services, this smoke-free guesthouse has tour/ticket assistance and a front-desk safe. Free cooked-to-order breakfast and free WiFi in public areas are also provided. Other amenities include multilingual staff assistance.
Dear Lisbon - Palace Chiado Suites offers 9 accommodations with minibars and espresso makers. Each accommodation is individually furnished and decorated. Beds feature premium bedding. Flat-screen televisions come with cable channels.

Bathrooms include showers, designer toiletries, complimentary toiletries, and hair dryers. This Lisbon guesthouse provides complimentary wireless Internet access. Additionally, rooms include safes and complimentary bottled water. Housekeeping is offered daily and irons/ironing boards can be requested.

Our customers tell us they can't get enough of the helpful staff at Dear Lisbon - Palace Chiado Suites. During your stay, you're just a quick walk from Rossio Square. Free breakfast, free WiFi in public areas, and a roundtrip airport shuttle (surcharge) are available.
  • Free cooked-to-order breakfast served daily
  • Free WiFi
  • Services include a concierge, tour or ticket assistance, and luggage storage
  • Just a 4-minute walk from Santa Justa Elevator and 6 minutes by foot from Rossio Square
  • Airport shuttle service available for a fee
Free breakfast is available daily. Public spaces have free WiFi. An airport shuttle (available 24 hours) is available for a fee. Multilingual staff, tour/ticket assistance, and concierge services are also featured at Dear Lisbon - Palace Chiado Suites.

This 4-star Lisbon guesthouse is smoke free.

Guests are served free cooked-to-order breakfast daily from 8 AM to 10 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (EUR 60 per day)
  • 24-hour return airport shuttle on request for a surcharge

Food and drink

  • Free cooked-to-order breakfast available daily 8 AM to 10 AM

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • 1 building
  • 2 floors
  • Built in 1800
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 8:00 AM - 6:00 PM
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and an access code; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Access code, front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 4.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: EUR 22 per vehicle (one-way)
  • Nearby parking fee: EUR 60 per day (164 ft away)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
Dear Lisbon - Palace Chiado Suites offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. The front desk at this property is open daily from 8:00 AM - 6:00 PM.
To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests arriving after 6:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information and an access code. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Dear Lisbon Palace Chiado Suites Guesthouse Lisbon
Dear Lisbon Palace Chiado Suites Guesthouse
Dear Lisbon Palace Chiado Suites Lisbon
Dear Lisbon Palace Chiado Suites
Dear Lisbon Palace
ar Lisbon Chiado Suites house
Dear Lisbon Chiado Suites
Dear Lisbon - Palace Chiado Suites Lisbon
Dear Lisbon - Palace Chiado Suites Guesthouse
Dear Lisbon - Palace Chiado Suites Guesthouse Lisbon

Dear Lisbon - Palace Chiado Suites Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 203 out of 261 reviews
Rating 8 - Good. 42 out of 261 reviews
Rating 6 - Okay. 8 out of 261 reviews
Rating 4 - Poor. 8 out of 261 reviews
Rating 2 - Terrible. 0 out of 261 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Natsuko

Liked: Cleanliness, staff & service, amenities
Breakfast was so delicious!
Stayed 2 nights in Nov 2025

10/10 Excellent

John, Parrish

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everything was exceptional. The room and bathroom were very clean. Breakfast was delivered to our room every morning. We were able to open the windows for fresh air. A special thanks to Miguel, Sakib and Januka who made our stay perfect. We highly recommend the Palace Chiado and we will definitely return.
Stayed 4 nights in Oct 2025

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I had a great one night stay at the Dear Lisbon - Palace Chiado Suites. This is not a hotel to book if you have trouble with stairs, but they do everything possible to make it as easy as possible, including moving your luggage for you promptly. Super friendly staff, unique accommodation and great breakfast delivered to your room. I would highly recommend!
Stayed 1 night in Oct 2025

10/10 Excellent

lise

Liked: Cleanliness, staff & service, property conditions & facilities
The staff and service were excellent!
Stayed 3 nights in Oct 2025

6/10 Okay

Christina

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Wonderful location for restaurants, shopping and walking to various must see area. Also close to metro and train. However our room (deluxe suite), thuogh generous in size need at a minimum a coat of paint - wall and doors were chipped and dirty. Our room doors did not seal properly so hallway light was constant all night long. Windows and shutters appear to be original and do not filter out any noise. We could hear people talking late at night, and then there were was garbage pick up 2x in 4 nights, in the middle of the night. There is also a private club in the same building tht holds events - we could hear these as well and were told nothing coukd be done. Understandably this is a older building, but these are things that could be fixed to sone degree. Our room was to have a 'city view' - our view was the building (windows) across the narrow street - which also forced us to lose the shutters for privacy.
our 'city view'?
Double room entry doors did not seal, hallway light all night long.
One of the lampshades where water must have dropped at some point.
Stayed 4 nights in Sep 2025

10/10 Excellent

Aishya

Stayed 3 nights in Sep 2025

10/10 Excellent

Elzbieta

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic property, excellent staff who couldnt have been more attentive and friendly. Large room with a fantastic view of the beautiful city and coast.
Stayed 3 nights in Aug 2025

10/10 Excellent

Gordana

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We had room 2, which was oversized and absolutely beautiful with a king bed but unfortunately the second day the air conditioner became faulty and we were moved to room 8. This was also a lovely room but it was half the size and had a queen bed, it did however have an incredible view of the city. The staff were lovely and it was in a great location.
Stayed 3 nights in Aug 2025

10/10 Excellent

Mirijana

Liked: Cleanliness, staff & service, property conditions & facilities
Great view of Lisbon, spacious room, nice breakfast delivered to room, helpful staff
Stayed 3 nights in Aug 2025

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic hotel with great staff. Wonderful breakfast in room. Perfect location. A must stay!
Stayed 3 nights in Jul 2025

10/10 Excellent

Carlos

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

10/10 Excellent

Antonio

Stayed 4 nights in Jul 2025

10/10 Excellent

Julissa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing hotel

If you value privacy, this hotel is perfect.
Stayed 1 night in Jul 2025

10/10 Excellent

Joe

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed the ocean views, great breakfasts, and stellar customer service!
Stayed 2 nights in Jul 2025

8/10 Good

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2025

10/10 Excellent

Deepal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

6/10 Okay

Maura

Disliked: Amenities
Stayed 3 nights in Jun 2025

10/10 Excellent

Theodore, newtown

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Quality hotel with fantastic staff. Elegant building. Excellent location.
Stayed 2 nights in Jun 2025

8/10 Good

ghassan

Stayed 1 night in May 2025

10/10 Excellent

Grace

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
EASILY the best stay on our Europe Trip Honeymoon! I am sad I can’t give it more than 5 stars!!! This hotel is the most accommodating that we have gone to on our honeymoon (4 countries visited) & it was so affordable! The cost of in suite snacks/drinks, transportation etc through the hotel was so helpful and affordable. Plus the staff were so nice and really made it feel like a special experience. The only downsides was that the street can be loud, but that is just because we were in the heart of Lisbon and that came with the location so it did not bother us at all. Never rlly heard our neighbors (in the building) so it was quiet inside. The atmosphere in the building and the room felt very historical which gave it a unique edge over other places we looked at staying, but it is even more beautiful in person. Huge room & bathroom & the WINDOWS!!! Huge with a cool view of the street. Ok. Now let’s talk breakfast: made us feel like Kings. Idk if for other people getting breakfast brought to your room is nbd, but for US this was royalty status behavior. Food was so good and they brought it us on a cart and it felt like a movie!!! Plus they changed it up everyday so we weren’t just eating the same thing all the time. Ultimately, this is one place you HAVE to stay at in Lisbon. Dear Lisbon made our trip to Portugal 💯/10 and I will be telling everyone about this experience forever (bc it’s our honeymoon ofc!!).
Stayed 3 nights in May 2025

8/10 Good

Oscar Norberto, san diego

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is an old palace (2nd floor only). Very accommodating staff. brought breakfast the night before when we had Ealy tours. They keep our bags from early in the morning to after returning from a tour (late afternoon). Location is in the Old Town and walkable to most of the sites in Lisbon.
Stayed 4 nights in Apr 2025

10/10 Excellent

Alexis John, Scottsdale

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was beautiful even though there was no elevator due to it being in a historic building! View was splendid and breakfast was superb!
Stayed 1 night in May 2025

10/10 Excellent

thomas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and helpful staff. Very clean facilities. Daily breakfast was outstanding. Room had beautiful views of city and river. Convenient location to many attractions and restaurants. Would highly recommend.
Stayed 4 nights in Apr 2025

8/10 Good

Mokhless

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed two separate stays at this wonderful hotel. It is part of a refurbished palace, so be prepared to climb some stairs to get to the spacious and well appointed rooms.The staff is attentive and courteous, the location is great, and their in-room breakfast formula is a winner!
Stayed 1 night in Apr 2025