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Dear Lisbon - Palace Chiado Suites

Property class: 4

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Photo gallery for Dear Lisbon - Palace Chiado Suites

A spacious room with a large bed, two patterned armchairs, a decorative ceiling, and a view through open doors.
A spacious bedroom with a large bed, a sitting area with a sofa and armchairs, a television, and a decorative rug.
A hallway leading to a balcony with two chairs and a table.
A hallway with red walls, a blue and white tiled wall decoration, a staircase, a patterned carpet, a dark blue sofa, and a lamp.
A panoramic view of a city with a prominent bridge and a river.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Housekeeping

Explore the area

View in a map
Rua Ivens, 35, Lisbon, 1200-226
  • Place, Rossio Square
    ‪3 min walk‬
  • Place, Santa Justa Elevator
    ‪3 min walk‬
  • Place, Commerce Square
    ‪3 min walk‬
  • Airport, Lisbon (LIS-Humberto Delgado)
    ‪15 min drive‬

Room options

View all photos for City Room

A bedroom with a bed, a nightstand, a lamp, a window, and a framed picture on the wall.

City Room

9.6 out of 10
Exceptional
(5 reviews)
  • City view
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Deluxe Suite

A bedroom with a large bed, a chair, a dresser, and a mirror.

Deluxe Suite

10.0 out of 10
Exceptional
(22 reviews)
  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Master Suite

A spacious bedroom with a large bed, a sitting area with a desk, and a television.

Master Suite

9.8 out of 10
Exceptional
(8 reviews)
  • City view
  • 51 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Master Suite with Panoramic View

A hotel room with a large bed, two chairs, a small table, and a TV.

Master Suite with Panoramic View

10.0 out of 10
Exceptional
(3 reviews)
  • Hill view
  • 51 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Deluxe Suite, Panoramic View

A bedroom with a bed, bedside table, lamp, dresser, and a chair.

Deluxe Suite, Panoramic View

10.0 out of 10
Exceptional
(9 reviews)
  • Hill view
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds
  • Free Wi-Fi

Room

  • Sleeps 4
  • Free Wi-Fi

Room

  • Sleeps 4
  • Free Wi-Fi

Room

  • Sleeps 6
  • Free Wi-Fi

Similar properties

A multi-story building with balconies, awnings, and a restaurant named Mimosa.
Boutique Chiado Suites
Lisbon City Center
  • Free Wi-Fi
  • Air-conditioning
  • Laundry room
  • Housekeeping
4.8 out of 5, Exceptional, 628 reviews
The price is €120
includes taxes & fees
24 Aug - 25 Aug
Boutique Chiado Suites

About this property

Dear Lisbon - Palace Chiado Suites

Along with concierge services, this smoke-free guesthouse has tour/ticket assistance and a front-desk safe. Free cooked-to-order breakfast and free WiFi in public areas are also provided. Other amenities include multilingual staff assistance.
Dear Lisbon - Palace Chiado Suites offers 9 accommodations with minibars and espresso makers. Each accommodation is individually furnished and decorated. Beds feature premium bedding. Flat-screen televisions come with cable channels.

Bathrooms include showers, designer toiletries, complimentary toiletries, and hair dryers. This Lisbon guesthouse provides complimentary wireless Internet access. Additionally, rooms include safes and complimentary bottled water. Housekeeping is offered daily and irons/ironing boards can be requested.

Our customers tell us they can't get enough of the helpful staff at Dear Lisbon - Palace Chiado Suites. During your stay, you're just a quick walk from Rossio Square. Free breakfast, free WiFi in public areas, and a roundtrip airport shuttle (surcharge) are available.
  • Free cooked-to-order breakfast served daily
  • Free WiFi
  • Services include a concierge, tour or ticket assistance, and luggage storage
  • Just a 4-minute walk from Santa Justa Elevator and 6 minutes by foot from Rossio Square
  • Airport shuttle service available for a fee
Free breakfast is available daily. Public spaces have free WiFi. An airport shuttle (available 24 hours) is available for a fee. Multilingual staff, tour/ticket assistance, and concierge services are also featured at Dear Lisbon - Palace Chiado Suites.

This 4-star Lisbon guesthouse is smoke free.

Guests are served free cooked-to-order breakfast daily from 8 AM to 10 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (EUR 60 per day)
  • 24-hour return airport shuttle on request for a surcharge

Food and drink

  • Free cooked-to-order breakfast available daily 8 AM to 10 AM

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • 1 building
  • 2 floors
  • Built in 1800
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 8:00 AM - 6:00 PM
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and an access code; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Access code, front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 4.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: EUR 22 per vehicle (one-way)
  • Nearby parking fee: EUR 60 per day (164 ft away)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
Dear Lisbon - Palace Chiado Suites offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. The front desk at this property is open daily from 8:00 AM - 6:00 PM.
To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests arriving after 6:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information and an access code. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Dear Lisbon Palace Chiado Suites Guesthouse Lisbon
Dear Lisbon Palace Chiado Suites Guesthouse
Dear Lisbon Palace Chiado Suites Lisbon
Dear Lisbon Palace Chiado Suites
Dear Lisbon Palace
ar Lisbon Chiado Suites house
Dear Lisbon Chiado Suites
Dear Lisbon - Palace Chiado Suites Lisbon
Dear Lisbon - Palace Chiado Suites Guesthouse
Dear Lisbon - Palace Chiado Suites Guesthouse Lisbon

Dear Lisbon - Palace Chiado Suites Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 224 out of 285 reviews
Rating 8 - Good. 43 out of 285 reviews
Rating 6 - Okay. 10 out of 285 reviews
Rating 4 - Poor. 8 out of 285 reviews
Rating 2 - Terrible. 0 out of 285 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Mark Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location. Large room, very comfortable. Friendly staff and great breakfast.
Stayed 5 nights in Apr 2026
Verified review

10/10 Excellent

Alvin Pok Man

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel and the location is perfect
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Tatyana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, charming hotel, very spacious room(#3) with character. Staff are friendly and attentive. Staying there adding to Lisbon experience. Highly recommend.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Leandro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Go to Dear Lisbon if you want to be treated like royalty. The room was very spacious and the staff were so helpful and accommodating from beginning to end. The breakfast in the room every morning was amazing. I recommend this hotel to anyone looking to visit Lisbon.
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Zoe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Obsessed with this property! From the second we walked in, the service from staff was amazing. Our room was beautiful and huge. Breakfast served to the room in the morning was such a sweet touch. We will definitely book again if returning to Lisbon!
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Michael

Liked: Cleanliness, amenities, property conditions & facilities
We had a very enjoyable stay. The staff was very nice and the location was great. We really enjoyed breakfast in the room each morning.
Stayed 3 nights in Dec 2025
Verified review

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was excellent. The room was beautiful except for climbing stairs. The breakfast was delicious and hearty.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Sally

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay at the Palace Chiado was more like being a guest in a friend’s home than a hotel stay. All the staff is friendly and helpful and truly wants to make your stay the best it can be. There is a fantastic breakfast provided to each suite with lots of variety. We also had welcome pastries and snacks brought to our room in the afternoon. The rooms are more like mini apartments with large windows that overlook the city and river. We opened the windows in the afternoon to enjoy the breeze
Stayed 5 nights in May 2026
Verified review

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best experience I have ever had at a hotel. Amazing room, very welcoming and kind staff. Beautiful location right in the center of the city. I will recommend this hotel to every friend that I have who travels to Lisbon in the future. Amazing experience and my fiancee and I couldn’t be happier!!
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, amenities
The staff, especially Miguel, was very attentive. The hotel was beautiful, clean and quaint. The breakfast was amazing and the location was perfect.
Stayed 3 nights in Nov 2025
Verified review

10/10 Excellent

lise

Liked: Cleanliness, staff & service, property conditions & facilities
The staff and service were excellent!
Stayed 3 nights in Oct 2025
Verified review

6/10 Okay

Olivia

Disliked: Amenities, property conditions & facilities
Not sure why the other reviews say the breakfast is so great, it’s pretty underwhelming. No amenities (no conditioner or lotion), and the whole room is carpeted, even in the bathroom sink area which seems unsanitary… Bed was comfortable but overall fine, definitely not 4 star hotel.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Joe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed the ocean views, great breakfasts, and stellar customer service!
Stayed 2 nights in Jul 2025
Verified review

10/10 Excellent

Natsuko

Liked: Cleanliness, staff & service, amenities
Breakfast was so delicious!
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Raquel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The palace is lovely with its original charm. It should be noted that breakfast cannot be served prior to 8am so those travelling early will be aware if this as many im have missed out as I have. Also it should be noted early check out prior to 8am means no assistance with luggage down several flight of stairs. I am fortunate to of been able to manage on my own.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Eileen

Liked: Cleanliness, staff & service
The breakfast was delivered to our room each morning, earliest time 8:30am. It was delicious and included egg, bacon, potatoes, yogurt, fruit , and selection on rolls and breads, pastry, cheese and ham, orange juice and coffee! The staff was more than helpful. They were professional and very friendly. Our only complaint was for our street facing room it was noisy at night. There were earplugs provided along with slippers and a robe. Would defiantly recommend!
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic hotel with great staff. Wonderful breakfast in room. Perfect location. A must stay!
Stayed 3 nights in Jul 2025
Verified review

10/10 Excellent

Mirijana

Liked: Cleanliness, staff & service, property conditions & facilities
Great view of Lisbon, spacious room, nice breakfast delivered to room, helpful staff
Stayed 3 nights in Aug 2025
Verified review

10/10 Excellent

Julissa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing hotel

If you value privacy, this hotel is perfect.
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

Erika

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent stay, 10/10 recommend!
Stayed 5 nights in Nov 2022
Verified review

10/10 Excellent

Pei Shee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is perfect. The staff are very friendly and helpful. We truly enjoyed the scrumptious breakfast, slept well on the comfortable bed. There was noise from the street and from the plumbing as mentioned in other reviews, but we were not bothered. The shower/toilet room has no door, so it is ok for my sister and I with the shutter doors closed between the bedroom and the small lounge. The only problem is the TV not having English channels.
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Charming hotel on a great location
Stayed 3 nights in May 2022
Verified review

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic property, excellent staff who couldnt have been more attentive and friendly. Large room with a fantastic view of the beautiful city and coast.
Stayed 3 nights in Aug 2025
Verified review

10/10 Excellent

Arnaud

Liked: Cleanliness, staff & service
Amazing breakfast, great staff and cleanliness.
Stayed 3 nights in Feb 2023
Verified review

10/10 Excellent

Jophy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really beautiful property,very close to many attractions!!!
Stayed 8 nights in Aug 2024