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Lisbon Arsenal Suites

4.0 star property

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Photo gallery for Lisbon Arsenal Suites

Outdoor dining
Point of interest
Superior Double Room
Superior Double Room
Interior entrance

Reviews

7.8 out of 10
Good

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Room service
  • 24/7 front desk

Explore the area

View in a map
Rua do Arsenal, 60, Lisbon, 1100-038
  • Place, Commerce Square
    ‪2 min walk‬
  • Place, Rossio Square
    ‪7 min walk‬
  • Place, Lisbon Cathedral
    ‪8 min walk‬
  • Airport, Lisbon (LIS-Humberto Delgado)
    ‪10 min drive‬

Room options

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

8.4 out of 10
Very good
(23 reviews)
  • 17 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

7.6 out of 10
Good
(4 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Classic Suite (Studio)

Classic Suite (Studio)

Classic Suite (Studio)

8.0 out of 10
Very good
(3 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

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About this property

Lisbon Arsenal Suites

Guesthouse with a 24-hour front desk, steps from Commerce Square
24-hour room service, concierge services, and a 24-hour front desk are available at this smoke-free guesthouse. WiFi in public areas is free. Other amenities include express check-in, express check-out, and tour/ticket assistance.
Lisbon Arsenal Suites offers 24 air-conditioned accommodations with minibars and safes. These individually decorated accommodations include desks. Flat-screen televisions come with cable channels.

Bathrooms include bathtubs or showers and hair dryers. Guests can surf the web using the complimentary wireless Internet access.

The recreational activities listed below are available either on site or nearby; fees may apply.
Our customers tell us they can't get enough of the helpful staff at Lisbon Arsenal Suites. During your stay, you're just a quick walk from Rossio Square. Enjoy features like free WiFi in public areas, plus breakfast (surcharge) and a roundtrip airport shuttle (surcharge).
  • Free WiFi
  • Continental breakfast served daily for a fee
  • Services include a concierge, tour or ticket assistance, and luggage storage
  • Onsite recreation includes bike rentals
  • Steps from Commerce Square and 7 minutes by foot from Mercado da Ribeira
  • Airport and local-area shuttle service available for a fee
Lisbon Arsenal Suites offers its guests multilingual staff, tour/ticket assistance, and concierge services. Public spaces have free WiFi. An airport shuttle (available on request) and an area shuttle are available for a fee. The business-friendly Lisbon Arsenal Suites also features 24-hour room service, express check-in, and express check-out.

This 4-star Lisbon guesthouse is smoke free.

For a fee, guests can enjoy continental breakfast daily from 7:30 AM to 10:00 AM.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge) from 9:00 AM to 9:00 PM on request
  • Area shuttle (surcharge)

Food and drink

  • Daily continental breakfast available 7:30 AM to 10:00 AM for a fee: EUR 12 for adults and EUR 6 for children

Things to do

  • Bicycle rentals
  • Private wine tours

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage

Guest services

  • Concierge services
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • Lift

More

  • 1 building
  • 5 floors
  • Built in 1820
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Minibar

More

  • Air conditioning
  • Desk
  • Individual decor
  • Laptop workspace
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 9:00 PM
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions and an access code; front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Access code, staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for EUR 60.0 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: EUR 100 per accommodation, per stay
  • Breakage deposit: EUR 100 per stay
  • A tax is imposed by the city: EUR 4.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately EUR 12 for adults and EUR 6 for children
  • Airport shuttle fee: EUR 55 per room (roundtrip)
  • Rollaway bed fee: EUR 60.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
Lisbon Arsenal Suites offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. This property doesn't offer after-hours check-in. To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information and an access code. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Lisbon Arsenal Suites
Lisbon Arsenal Suites House
Lisbon Arsenal Suites House Lisboa
Arsenal Suites House
Arsenal Suites
Lisbon Arsenal Suites Guesthouse
Arsenal Suites Guesthouse
Lisbon Arsenal Suites Lisbon
Lisbon Arsenal Suites Guesthouse
Lisbon Arsenal Suites Guesthouse Lisbon

Lisbon Arsenal Suites Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 185 out of 532 reviews
Rating 8 - Good. 200 out of 532 reviews
Rating 6 - Okay. 74 out of 532 reviews
Rating 4 - Poor. 39 out of 532 reviews
Rating 2 - Terrible. 34 out of 532 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Jenny

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 3 nights in Sep 2025

8/10 Good

Wenonah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2025

4/10 Poor

Hong

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing was good except it’s location
Stayed 4 nights in Sep 2025

2/10 Terrible

Troy

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
What you are seeing in the website is definitely not what you get. Our 1st room was Hot & the air conditioning did not work. They moved us to a very small room after that. We feel that we did not get the room that we originally paid for. You get 2 towels & a floor mat that is it! No wash clothes, hand towels or extra towels. The bed was not a king that we purchased. It was basically a box spring that we slept on. 2 very small pillows & 1 scratchy blanket. The shower water overflows so you would have to get wet, turn the water off, soap up, & then rinse off. For 2 people you were given 1 water glass. We would give this hotel 2 out of 10. Very uncomfortable place to stay. The location was good as it was right downtown. That’s the only thing this place has going for it. Even the cab driver that dropped us off was questioning if we really wanted to stay.
Stayed 2 nights in Aug 2025

10/10 Excellent

Margot

Stayed 3 nights in Aug 2025

8/10 Good

Neil Antony

Travelled with partner
Liked: Cleanliness, staff & service
This is a basic apartment in a good area where you can easily walk into several areas for eating, drinking, shopping or transport to see further afield. The room had everything needed; a bed, shower toilet, clothes rail, fridge and Aircon. There was a window in a corner of the room overlooking an internal fire escape, so almost no natural light/view. Staff were very helpful, we had an issue with Aircon and it was fixed within hour. Overall everything you need if here to see Lisbon and not too worried about any luxuries.
Stayed 9 nights in Aug 2025

2/10 Terrible

Milagros

Disliked: Cleanliness, property conditions & facilities
The room seemed like it was not ready to receive guests. It was a bad fishy, humid smell when we walked it and we tried opening the windows, and the outside space they have smelled even worse. They also had mold on the ceilings and when I pointed it out someone painted over it. Will be adding pictures on google. I didn’t get any refund or nothing. The room was really bad. It was toxic to stay in a room like that. I do not recommended.
Stayed 3 nights in Aug 2025

6/10 Okay

Brittany

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The location was very central, which made it convenient for getting around, but also meant it was quite noisy at night. Between the sound of trams, people partying, and nearby construction crews, it wasn’t the most restful environment. The balcony lights from outside also shone into the room at night, and while there were blackout curtains, they didn’t fully block the light. There is also only one layer of curtain so if you wanted any natural light in (which you need because the lighting in the room is so dim), anyone is able to look in. On the positive side, the room was clean and the staff were kind and responsive whenever we had requests.
Stayed 4 nights in Aug 2025

8/10 Good

Ari

Stayed 3 nights in Jul 2025

8/10 Good

Constantin

Liked: Cleanliness, property conditions & facilities

Good place for a short stay

Pluses: location( the best possible, minutes to historical center and not far from Alfama); nice (but smallish) room; clean; good value. Minus: noise from rue Arsenal all night; breakfast room was closed. All in all: good place for a short stay.
Stayed 2 nights in Jul 2025

2/10 Terrible

Sandra

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
There was absolutely no air conditioning in the hotel. We kept going downstairs to advise the front desk and they kept saying that they would reset the unit. They reset several times and still it was extremely hot. At one moment, we went downstairs again and told them that we wanted a refund since there was no AC and All the front desk receptionist said was that he could give us a mini fan very very disappointing. I looked for other hotels to just check out and leave, but there were none available. The Shower unit was also broken. It sprayed water all over the place. We could not open the cabinet underneath the sink in the bathroom. Everything was bad.
Stayed 2 nights in Jul 2025

2/10 Terrible

James

Stayed 1 night in Jun 2025

10/10 Excellent

varinia

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Espectacular breakfast!!!
Stayed 10 nights in May 2025

10/10 Excellent

Melissa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this hotel. Clean, safe, excellent location
Stayed 3 nights in Feb 2025

10/10 Excellent

Sevar

Stayed 6 nights in Dec 2024

4/10 Poor

Petko

Travelled with family
Liked: Cleanliness
Disliked: Room comfort
The entire building has a very unpleasant smell, but in the room the smell was unbearable. The ventilation system did not work properly, we could not sleep comfortably in the room between the smell and the heat. We were not provided hand and face towels and had to go ask for them in the morning. They did not even provide toilet paper in the rooms where our friends were staying.
Stayed 3 nights in Dec 2024

8/10 Good

Noel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

8/10 Good

Judith Pedrido

Travelled with group
Liked: Cleanliness, staff & service, amenities
Good area if you want to walk to Praca de Commercio and other dining areas. Small room only but the view is great. The staff are friendly.
Stayed 4 nights in Nov 2024

10/10 Excellent

Jazzlyn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Aug 2024

8/10 Good

Noel

Stayed 3 nights in Nov 2024

10/10 Excellent

Adam

Stayed 2 nights in Oct 2024

2/10 Terrible

Paul

Disliked: Staff & service, property conditions & facilities
Couldn’t get any sleep because of the constant noise from outside.
Stayed 2 nights in Oct 2024

8/10 Good

MIGUEL

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is excellent, the only thing was the noise from the street and the pillows. The staff is 10 out of 10.
Stayed 3 nights in Oct 2024

10/10 Excellent

lucyna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

Ian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great little hotel in the heart of many of Lisbons top tourist sites. Well worth a stay.
Stayed 3 nights in Sep 2024