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Lisbon São Bento Hotel

3.0 star property

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Photo gallery for Lisbon São Bento Hotel

Minibar, in-room safe, blackout curtains, soundproofing
Restaurant
Interior
Front of property
Balcony

Reviews

8.6 out of 10
Excellent

Popular amenities

  • 24/7 front desk
  • Room service
  • Laundry
  • Housekeeping
  • Air conditioning

Explore the area

View in a map
Rua de São Bento, 347, Lisbon, 1269-084
  • Avenida da Liberdade
    ‪12 min walk‬
  • Marquis of Pombal Square
    ‪12 min walk‬
  • Rossio Square
    ‪20 min walk‬
  • Lisbon (LIS-Humberto Delgado)
    ‪8 min drive‬

Room options

View all photos for Standard Double or Twin Room

Standard Double or Twin Room

Standard Double or Twin Room

8.4 out of 10
Very good
(50 reviews)
  • 14 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Junior Suite

Junior Suite

Junior Suite

10.0 out of 10
Exceptional
(1 review)
  • 25 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Standard Single Room

Standard Single Room

Standard Single Room

8.8 out of 10
Excellent
(29 reviews)
  • 12 sq m
  • Sleeps 1
  • 1 Double Bed OR 2 Twin Beds

View all photos for Superior Double Room

Minibar, in-room safe, blackout curtains, soundproofing

Superior Double Room

8.0 out of 10
Very good
(11 reviews)
  • 16 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Single Room

Minibar, in-room safe, blackout curtains, soundproofing

Superior Single Room

9.4 out of 10
Exceptional
(3 reviews)
  • 16 sq m
  • Sleeps 1
  • 1 Twin Bed

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About this property

Lisbon São Bento Hotel

Hotel with free breakfast, near Avenida da Liberdade
Concierge services, laundry facilities, and a 24-hour front desk are available at this smoke-free hotel. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, express check-out, tour/ticket assistance, and a front-desk safe are onsite.
Lisbon São Bento Hotel offers 52 air-conditioned accommodations with minibars and safes. 32-inch flat-screen televisions come with cable channels.

Bathrooms include showers, complimentary toiletries, and hair dryers. This Lisbon hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

Our customers tell us they enjoy the free breakfast at Lisbon São Bento Hotel. During your stay, you're just a quick walk from Botanical Garden. You'll find features like free WiFi in public areas, plus a roundtrip airport shuttle (surcharge) and concierge services.
  • Free buffet breakfast served daily
  • Free WiFi
  • Services include a concierge, tour or ticket assistance, and luggage storage
  • Guests have great things to say about the location and the clean accommodations
  • Within a 15-minute walk of Avenida da Liberdade and Marquis of Pombal Square
  • Airport shuttle service available for a fee
Free breakfast is available daily. Public spaces have free WiFi. An airport shuttle (available 24 hours) is available for a fee. Multilingual staff, tour/ticket assistance, and concierge services are also featured at Lisbon São Bento Hotel.

This 3-star Lisbon hotel is smoke free.

Guests are served free buffet breakfast daily from 7:30 AM to 10:30 AM.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (EUR 22 per day)
  • Street parking available
  • 24-hour return airport shuttle on request for a surcharge

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 10:30 AM

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 8 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Heating
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests will receive an email within 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 35.00 per night.
  • Cribs (infant beds) are available for EUR 35.00 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 4.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: EUR 45 per vehicle (one way)
  • Nearby parking fee: EUR 22 per day (1148 ft away)
  • Housekeeping is available for an additional fee
  • Crib (infant bed) fee: EUR 35.00 per day
  • Rollaway bed fee: EUR 35.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve rollaway/extra beds
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Lisbon São Bento Hotel offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Guests will receive an email 72 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property.
Property Registration Number 7602
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

Property is also known as

São Bento Hotel
Lisbon São Bento Hotel Hotel
Lisbon São Bento Hotel Lisbon
Lisbon São Bento Hotel Hotel Lisbon

Lisbon São Bento Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 454 out of 923 reviews
Rating 8 - Good. 337 out of 923 reviews
Rating 6 - Okay. 84 out of 923 reviews
Rating 4 - Poor. 35 out of 923 reviews
Rating 2 - Terrible. 13 out of 923 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Carlos, Aurora

Travelled with partner
Liked: Cleanliness, staff & service
Very well situated in Lisbon Centre. Breakfast was great but exactly same everyday. Could use a little variety. Staff were very friendly and helpful.
Stayed 7 nights in May 2025

10/10 Excellent

Shyam

Liked: Cleanliness, staff & service, room comfort
Stayed 4 nights in Jun 2025

10/10 Excellent

Aga

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff at this little hotel are kind and professional. My room was super clean and very quiet. AC works really well. Grewat water pressure in the shower. Amazing location far enough from the tourist crowds but close enough to all attractions. I loved the breakfast as well! Included fruit, pastry, eggs, cheeses, cereal, a variety of cold and hot breakfast meats. I will returns to this hotel with my family!
Stayed 1 night in Jun 2025

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service
Stayed 3 nights in Jun 2025

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Service was very champ. Thank you for the awesome service.
Stayed 3 nights in Jun 2025

8/10 Good

Louise

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service
The hotel was very clean and the breakfast was good. The beds were quite hard, so I personally didnt sleep well. Some parts of the bathroom needed attention as some tiles were broken. Would have been nice to have tea/coffee facilities in the room. Room was cleaned daily and towels changed if you left them on the floor. Overall it was a great location and value for money.
Stayed 4 nights in May 2025

4/10 Poor

Shellani, Seattle

Liked: Cleanliness
Disliked: Amenities
Only 3 nights stay 5/29-6/1. I was given a room set up for disabled person and smelled like hospital. I asked to be switched another room and was told they were sold out that I had to wait next day. 135a- I woke up in a sweat. It was so hot the AC failed. No where to be found any contact number for front desk nor other areas for help. I had to go downstairs and let her know how I felt. Not so cool. Strike two. Also the area this hotel at is boring and nowhere close to shopping area or tourist spots. That was my mistake. So if you are staying here room 107 is for wheelchair access guest and it smells like a hospital. I was able to move to regular standard room on following day. On the second room the lamp next to bed is not working. Must be needing new lightbulb. I paid decent amount for the stay. It had free breakfast. Pretty much only had opportunity for one day. Times 0730-1030a I came down to eat breakfast at 10am and they were completely out of meat and when I asked if there’s any ham left , I was told I came down too late. Like it was my fault. Instead of apologizing. I don’t think I will stay here again. Be warn. When you are just trying to enjoy your vacation and had to deal with so many issue. Lastly, I booked a ride they call it transfer to the airport. I was advised that I have to pay upfront to the front desk but failed to tell me only in cash. I barely had enough and none left to tip the driver.
Stayed 3 nights in May 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All of the staff members were very welcoming and helpful. I am grateful, too, that they spoke English as I do not speak Portuguese. The rooms are small, which is typical for Europe. However, they are clean and sufficient. Public transportation is easily accessible. The only down side is that, again being Europe, the streets and especially the sidewalks are extremely narrow and are cobblestone or tile. There are shops, restaurants and small markets everywhere. I definitely recommend staying at this hotel.
Stayed 3 nights in May 2025

8/10 Good

Ralaine

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The property was good
Stayed 2 nights in May 2025

10/10 Excellent

Matthew

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay. Nice staff.
Stayed 2 nights in May 2025

8/10 Good

bernard

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Cyrille

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value.
Stayed 3 nights in May 2025

2/10 Terrible

Robert Joseph

Disliked: Cleanliness, staff & service, property conditions & facilities
We had spoke to the front desk numerous times about the a/c not working. 4 times in a 6 night stay, we were told it was working and everything was fine but the AC unit had error messages and didn't stay on for more than a few minutes. On check out we mentioned that we had requested it be attended to but we were met with 'we are sorry' and 'there is nothing I can do for you but thank you for letting us know. ' The staff were not helpful and did not offer any options for a room change or any discount for the inconvenience despite multiple requests for the issue to be addressed.
Stayed 6 nights in May 2025

8/10 Good

PETER, MIssissauga

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast was great, staff are flexible, willing to store our luggage until check in.
Stayed 2 nights in May 2025

2/10 Terrible

Andrea

Disliked: Cleanliness, staff & service, property conditions & facilities
LAS FOTOS MUESTRAN UN HOTEL Y UNA CALIDAD MUY LEJOS DE LA REALIDAD. MUY MALA UBICACION TAMBIEN
Stayed 4 nights in Mar 2025

10/10 Excellent

Hallie

Liked: Cleanliness, staff & service, property conditions & facilities
Helpful staff, clean and comfortable room. Street noises were audible but not so distracting that I could not sleep. Very close to the Porto metro station!
Stayed 3 nights in Apr 2025

8/10 Good

Rafael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2025

10/10 Excellent

Gerardo Ilag, Bellevue

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff, very friendly and helpful. Breakfast was good. Close to transportation. My room was quiet and very clean. Walkable to the places I want to see. It exceeds my expectation. I'll stay here again if I go back to Lisbon.
Stayed 7 nights in Apr 2025

8/10 Good

Erwin

Travelled with partner
Liked: Amenities
We wish we could say 4.5. The hotel was very good. The staff were excellent. Breakfast was very good. Location was very convenient for us We did not give this hotel a 5 star because even after repeated efforts to fix and offers to switch rooms, the bathroom in our room gave off a urine smell. Breakfast was very good especially the garlic mushrooms with the eggs but all the juices were watery and they need 2 coffee ☕️ machines for the number of guests.
Stayed 4 nights in Apr 2025

10/10 Excellent

Jorge

Stayed 2 nights in Apr 2025

10/10 Excellent

Kevin

Liked: Amenities, property conditions & facilities
We had pleasant stay. The staff was excellent.
Stayed 13 nights in Apr 2025

10/10 Excellent

Mykaell

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great customer service and convenient location.
Stayed 3 nights in Apr 2025

8/10 Good

victoria

Stayed 10 nights in Mar 2025

10/10 Excellent

Erika

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was good.
Stayed 2 nights in Apr 2025

10/10 Excellent

Mary

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, excellent breakfast, convenient to restaurants and museums.
Stayed 2 nights in Mar 2025